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Guest House Taking Steps Towards Sustainability
Steeped in history, Elen's Castle Hotel is a renovated 18th Century coaching inn that seamlessly marries tradition with eco-consciousness. The hotel is distinguished by its commitment to minimize the negative impacts of tourism on the environment, a commitment recognized with a Silver Green Tourism Award.
In line with this commitment, Elen's Castle Hotel has integrated a range of sustainable features. There's a biomass boiler which provides carbon-neutral heating and hot water, reducing the property's carbon footprint. Furthermore, Elen's Castle has embraced the electric vehicle revolution with EV charging points for Tesla and type 2 electric vehicles, ensuring that eco-conscious travelers can recharge with ease during their stay in the breathtaking Snowdonia region. This way, the guests at Elen's Castle Hotel not only enjoy a memorable stay but also contribute to environmental sustainability.
Certifications:
Green Tourism (UK and Canada)
TripAdvisor GreenLeaders
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Biomass
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Rainwater collection and usage
LED lighting throughout the premises
Environmental manager appointed
Employees are trained to follow environmental policies
Carbon footprint is measured by recognised CO2 measurement tool
Electric car charging station(s) available
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Waste is separated into at least 3 categories
No disposable (single use) cups/glasses, plates and cutlery
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Elen's Castle Hotel
Guest House with EV Charging Stations
Historic Guest House
Year erected:1770
What is the history of the property? Once the home of Baron Gwydir, Earl of Ancaster, Elen's Castle formed part of his Welsh Estate. Named after the daughter of Llywelyn the Great who was born in the castle here in the village of Dolwyddelan. The holtel was sold to the Baron's gamekeeper when it became a hotel which specialised in hunting parties. We have a roman well on the property purported to have healing properties.
What was the era and/or the architectural style in which the property was built? We are not sure of the date but we are told it is over 300 years old. It is built of solid slate as are the coach houses. The bar is set in the original kitchen with a large fireplace with a pot bellied log stove
Is the property surrounded by other historic buildings? The hotel is situated in the historic village of Dolwyddelan, home to Llywelyn the Great who was born in the castle here in the village. It is one of the few remaining castles built by the Welsh and you can still visit it today.
You can also visit the roman well at the rear of the property.
Has restoration work taken place? In 2010 work started in association with the local historical society and with a grant from the Heritage Lottery Fund. The roman well was the site of an archaeological dig and is now a visitor site.
Are there any elements of particular historical importance at the building? The bar is situated in the original kitchen and has a large fireplace with a log burning pot bellied stove. There are historical documents on display in various locations in the hotel.
Are there any important guests or previous owners worth mentioning? The original owner was Baron Gwydir, Earl of Ancaster.
Would you describe your property as (or has it ever been in the past) a:
Home of the Gentry
Is there anything that you would like to highlight, add or clarify? The village of Dolwyddelan was the setting of Thomas Dylan's famous book 'A Child's Christmas in Wales'
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other Checkin prior to arrival is contactless, checkout can be contactless on request
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4.5 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
AA Ac Covid-19 Confident Acreditation
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: UK hospitality protocol
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? NO
Twin Room with Private BathroomSituated in a peaceful location, this room offers a partial view of the valley and river. It includes an ensuite bathroom, a TV, and tea and coffee-making facilities, providing comfort and tranquility during your stay.
Double Room with Mountain ViewThis double room offers stunning triple-aspect views of the Lledr River and valley, immersing you in the beauty of the surroundings. While the ensuite shower and toilet room is compact, the sink is thoughtfully located in the main room, providing a spacious, well-lit area with a mirror. The room also includes a TV and tea and coffee-making facilities for your comfort.
Four Poster Room With Bathroom This room boasts a delightful four-poster bed and breathtaking views of the Lledr River and valley. A spacious ensuite bathroom with both a bathtub and a shower ensures ultimate comfort. The room also includes a TV and tea and coffee-making facilities for your convenience.
Three-Bedroom SuiteThis suite has a single room, a double room and a room with a bunk bed. It sleeps a maximum of 5. It has an en suite bathroom with a shower.
Double Room with BathFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.
Double Room with ShowerThis double room offers a cosy retreat with a small ensuite bathroom. A hand basin is conveniently located in the main bedroom, providing a more spacious, well-lit area for use. Enjoy picturesque views of the hotel garden and pond, with the village centre and Snowdonia mountains serving as a stunning backdrop.
Guest Reviews
7.9
Good
No, Elen's Castle Hotel doesn't have any pool.
No, a spa isn't available at Elen's Castle Hotel.
No, Elen's Castle Hotel doesn't allow dogs.
Yes, parking facilities are available at Elen's Castle Hotel. For more information, read the answers to the Parking questionnaire