Sunday Box Hill Burford Bridge Hotel

Dorking 51.25459600, -0.32187600 , At The Foot Of Box Hill (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSunday Box Hill Burford Bridge Hotel, located at the foot of Box Hill in the picturesque Surrey Hills, offers visitors a tranquil retreat with easy access to nature trails, the charming town of Dorking and local attractions like Denbies Wine Estate. The hotel's beautiful grounds and the idyllic backdrop make it a prime choice for nature enthusiasts and those seeking respite from the hustle and bustle of London, despite minor inconveniences such as road noise from nearby motorbikes.

Guests generally enjoy the breakfast experience, praising the friendly service, variety of food options and the accommodating nature of the staff. The breakfast spread is described as plentiful and tasty, catering to various dietary needs. However, some have noted issues with food temperature and organization during busier times.

The hotel's dining experience receives favorable reviews with most guests highlighting the quality of the food and the charming ambiance of the restaurant. Despite some concerns about menu variety and pricing, the overall dining experience is considered positive.

The rooms at the hotel receive mixed feedback. Many guests appreciate the comfortable and spacious accommodations with some rooms offering beautiful garden views and modern furnishings. However, there are notable complaints about dated and worn-out rooms, cleanliness issues and maintenance problems, particularly in the bathrooms.

Cleanliness throughout the hotel is inconsistent with some guests praising the well-maintained rooms and hotel grounds, while others cite specific hygiene issues and subpar maintenance in certain areas.

The standout feature of the hotel is its exceptional staff, who are frequently praised for their friendliness, helpfulness and attentiveness. Despite a few instances of less welcoming service, the staff's dedication to guest satisfaction significantly enhances the overall experience.

The outdoor swimming pool is another highlight, described as large, well-maintained and perfectly heated. Guests enjoy the pleasant setting, making it a favorite spot for relaxation and family activities, although occasional maintenance issues have been mentioned.

Families find the hotel to be accommodating with the outdoor pool and spacious grounds providing entertainment for children. Despite the need to book multiple rooms for larger families, the hotel succeeds in creating a child-friendly environment.

Finally, the beds at Sunday Box Hill Burford Bridge Hotel are often praised for their comfort with many guests noting that the large and cozy beds contribute to a restful night's sleep. While a few have mentioned issues with mattress comfort, the overall feedback remains positive.

In summary, Sunday Box Hill Burford Bridge Hotel offers a serene and scenic setting with commendable service, comfortable accommodations and enjoyable amenities. While there are areas for improvement, particularly in room maintenance and cleanliness, the positive aspects overwhelmingly contribute to a satisfying stay for many guests.
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Hotel with Pool Lap Lanes
Mercure Box Hill Burford Bridge Hotel is a gem situated amidst the magnificent beauty of the North Downs. This prestigious 4-star establishment seamlessly blends natural charm and architectural details, such as the captivating wooden beams of the Tithe Barn, to deliver a truly unique stay in Box Hill. The hotel is particularly recommended for couples seeking a serene getaway.

Adding to the allure, the hotel features an outdoor heated swimming pool equipped with lap lanes, perfect for a refreshing swim or a rigorous workout. This stunning pool, open seasonally, is available to all guests from May through September, offering an exquisite venue to relax, unwind, and soak in the stunning surroundings.

Boutique-style Hotel

Hotel near Golf Courses

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Pool Lap Lanes    Outdoor Pool  


Business Hotel

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
Classic Double Room An en suite bathroom, TV and tea/coffee making facilities are featured in this room.

Superior Double Room This double room features a balcony, air conditioning and flat-screen TV. Please note that this room type can accommodate dogs.

Classic Twin Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 2 beds.

Privilege Double Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.

Guest Reviews
7.5
Good
Location
Nestled in the beautiful Surrey Hills, Sunday Box Hill Burford Bridge Hotel enjoys a picturesque setting at the foot of Box Hill. This historical building offers a tranquil and restful atmosphere, making it an excellent choice for those seeking a peaceful retreat from the hustle and bustle of London. The hotel's location is ideal for nature enthusiasts with numerous walking trails through the countryside and the North Downs Way national trail right on its doorstep. Visitors can also explore the charming town of Dorking and enjoy the nearby cafes and pubs.

The hotel is conveniently located with easy access to the train station and a short distance from the M25, providing a rural feel while being close to other attractive destinations. Guests have praised the hotel's beautiful grounds and the excellent backdrop of Box Hill, which is perfect for sightseeing and attending events. Denbies Wine Estate and other local attractions are also within easy reach.

Although some noted minor inconveniences, such as a busy road near the car park and occasional noise from motorbikes, the overall consensus highlights the hotel’s exceptional setting and convenient location, making it an excellent base for exploring the picturesque surroundings of Surrey Hills.

Breakfast
Reviews of the breakfast at Sunday Box Hill Burford Bridge Hotel paint a mixed picture with a generally positive undertone. Guests frequently highlight the friendly and accommodating service, noting that the staff are lovely and attentive, making efforts to make diners feel special. The breakfast itself is often described as having a good variety with options that cater to various dietary needs such as gluten-free and dairy-free.

Guests find the selection of hot and cold foods to be excellent with a tasty and well-cooked breakfast commonly mentioned. The breakfast spread is plentiful and offers something for everyone, including fresh fruit and a buffet that some describe as all you could wish for.

However, there are criticisms about the temperature of the food with several guests noting that items such as the cooked breakfast could have been hotter. Additionally, some reviewers feel that the breakfast could be improved for its price, mentioning issues like substandard coffee and limited egg options unless specifically requested. A number of guests were disappointed with the overall quality and organization at busier times, indicating that service and replenishment can lag.

Nevertheless, the breakfast receives praise for being delicious and plentiful, providing good value for money to many. While there are areas for improvement, particularly in terms of maintaining consistent quality and temperature, the positive remarks on variety, taste and service dominate the reviews.

Dinner
Sunday Box Hill Burford Bridge Hotel offers a well-regarded dining experience characterized by generally positive feedback. Most guests praise the quality of food, describing it as spectacular, lovely, delicious and tasty. The breakfast and dinner are frequently highlighted for being excellent and freshly cooked. The restaurant itself is noted as charming and pleasant, adding to the overall dining experience.

However, some guests express concerns about the dinner menu's lack of variety and find certain dishes, particularly the evening meals, to be overpriced or of merely average quality. Issues such as limited dining options, undercooked dishes and lack of outdoor seating further contribute to mixed reviews. Despite these critiques, the highlights for dining at the hotel remain its high-standard food and picturesque restaurant ambiance, making it a delightful spot for most diners.

Rooms
The Sunday Box Hill Burford Bridge Hotel offers a mix of experiences when it comes to its rooms. Many guests enjoyed comfortable and spacious accommodations, some even with beautiful garden views and lovely little balconies. The beds were frequently praised for their comfort, ensuring a good night's sleep after long days. Several reviews mentioned the room's quietness and the pleasant ambiance in terms of furniture and amenities with some rooms being newly refurbished or modern.

However, not all reviews were positive. A significant number of guests found the rooms to be dated, worn out or in desperate need of refurbishment. Issues such as musty smells, water damage and cleanliness problems, including stained carpets, mould and dusty areas, were common complaints. Bathrooms, in many instances, were noted for poor conditions with some even having broken tiles and mould. There were also various mentions of rooms being smaller than expected and air conditioning or heating issues.

Overall, while some guests had very positive experiences with comfortable and quiet rooms, others felt the accommodations fell short of expectations, citing cleanliness and maintenance as key areas for improvement.

Beds
Sunday Box Hill Burford Bridge Hotel generally receives positive feedback regarding its beds, which are often described as very comfortable, super comfy and exceptionally comfortable. Guests appreciate the large size of some rooms and the modern, cosy interior, which adds to the overall comfort of their stay. Several reviews highlight the pleasant experience of having a big, comfy bed with some rooms featuring large and comfortable beds that contribute to a restful night's sleep.

However, there are occasional mentions of issues such as lumpy mattresses, springs digging into backs and some mattresses feeling hard or sloped. Despite these few complaints, the majority of guests seem satisfied with the comfort of the beds. Some describe their stay as being in a lovely room with a comfortable bed and add that amenities like the minibar and shower facilities enhance their experience. Overall, most guests find the beds at Sunday Box Hill Burford Bridge Hotel to be a highlight of their stay.

Cleanliness
The Sunday Box Hill Burford Bridge Hotel receives mixed feedback regarding its cleanliness. On the positive side, multiple guests found their rooms to be very clean, comfortable and well-maintained with many praising the modern amenities and beautiful decor. The garden terrace rooms, in particular, stood out for their cleanliness and charm. The hotel grounds were also highlighted as excellent, contributing to a pleasant overall atmosphere.

However, cleanliness in some areas fell short of expectations. There were recurring issues with mould in the bathrooms, dirty carpets and subpar maintenance overall. Guests also reported specific hygiene concerns such as dirty glasses and cutlery in the dining room, pubic hairs and filthy marks on walls and tiles. Some rooms appeared worn-out and in need of refurbishment with old and stained carpets, dirty windowsills and a general sense of neglect and tiredness.

While the staff was frequently praised for their exceptional service and responsiveness, the inconsistency in cleanliness standards detracted from the overall experience for many guests.

Staff
The Sunday Box Hill Burford Bridge Hotel has garnered praise for its exceptional staff, who consistently demonstrate friendliness, helpfulness and attentiveness. Guests appreciated the reception staff’s accommodating nature and readiness to answer various questions politely. Numerous reviews highlighted the staff's effort to go above and beyond, making guests feel welcomed and well cared for throughout their stay.

While most of the feedback was overwhelmingly positive about the staff’s commitment to service, a few instances indicated less than ideal experiences, particularly with some staff members not being as welcoming. However, individual employees were noted as exceptional with specific mention of their proactive approach to ensuring guest satisfaction.

Overall, guests found the hotel's team to be an asset, contributing significantly to the pleasant atmosphere of the establishment. The friendly smiles, willingness to accommodate requests and the extra mile taken by the staff were frequently mentioned, making the Sunday Box Hill Burford Bridge Hotel a memorable destination for many reviewers.

Pool
Sunday Box Hill Burford Bridge Hotel boasts a notable highlight: its outdoor swimming pool. Described as large, beautifully maintained and perfectly heated, the pool has garnered widespread acclaim from guests. Many found it to be a delightful spot for an afternoon swim with its temperature just right and the surrounding scenery adding to the relaxation. The pool’s upkeep is generally praised, contributing to an excellent overall experience.

The setting of the pool, surrounded by well-kept gardens, enhances its appeal, making it a picturesque spot for both casual swimming and lap swimming. Families particularly appreciated the pool as a good facility for children, noting it was warm enough to ensure a comfortable swim.

However, there were mentions of occasional closures and cleaning issues, indicating some inconsistency in maintenance. Despite this, the pool remains a frequent highlight in guest reviews, often described as a fantastic and lovely facility that adds significant value to the overall stay at the hotel.

Family
The Sunday Box Hill Burford Bridge Hotel receives favorable feedback for its family-friendly atmosphere and facilities. Many guests appreciate the outdoor pool, which serves as a popular activity for children. Parents also commend the hotel’s outdoor space, which offers ample room for kids to be entertained.

Dining accommodations include a large family table with 12 seats, contributing to a satisfying experience for those traveling with children. Guests highlight the convenience of room upgrades and the possibility to order room service, ideal for families with infants. While some reviews indicate a lack of specific activities for kids beyond the pool, children reportedly enjoy their stay overall.

Despite the positive remarks, some logistical issues are noted. Families of four often need to book two double rooms, as family rooms are not available. Nevertheless, the overall consensus emphasizes the hotel's child-friendly environment and enjoyable family experiences.


Yes, Sunday Box Hill Burford Bridge Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at Sunday Box Hill Burford Bridge Hotel.

No, Sunday Box Hill Burford Bridge Hotel doesn't allow dogs.

No, parking facilities aren't available at Sunday Box Hill Burford Bridge Hotel.

No, Sunday Box Hill Burford Bridge Hotel doesn't have a gym.

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