Amwaj Rotana, Jumeirah Beach - Dubai
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Summary of reviewsAmwaj Rotana, Jumeirah Beach - Dubai enjoys a stellar reputation largely due to its excellent location in the heart of Jumeirah Beach Residence (JBR). Guests consistently commend the hotel's prime beachfront proximity, making it an ideal spot for beach enthusiasts. The accessibility to a variety of eateries, shops and attractions such as the Dubai Marina and Dubai Eye, paired with convenient public transportation options like the tram and metro, further enhance the hotel’s appeal. The picturesque views of the sea and The Walk promenade are additional perks, contributing to a dynamic atmosphere perfect for both leisure and family stays.
The breakfast offerings at Amwaj Rotana receive widespread acclaim. An extensive buffet featuring fresh juices, pastries, vegetables, fruits, cheeses and hot dishes caters to a range of preferences and dietary needs. Guests particularly appreciate the quality and variety of food, often noting items such as well-prepared omelets and delicious breads. Despite occasional issues with repetitiveness and peak time crowding, the overall breakfast experience is well-regarded.
Dinner options at the hotel are equally praiseworthy. The diverse range of restaurants, including Japanese and Italian cuisine, offers guests a high-quality dining experience. The Rosso restaurant and buffet dinners earn positive reviews for their taste and variety, though some minor criticisms include repetitive menus and limited children’s meal selections. Nonetheless, the dining experience is enhanced by the professional and attentive staff.
Guests frequently highlight the spaciousness and cleanliness of the rooms with many enjoying stunning views of the sea and Dubai Eye from their balconies. While some older rooms have been described as dated and in need of upgrades, the newly renovated rooms impress with their modernity and beauty. Daily housekeeping ensures high cleanliness standards, contributing to a comfortable and enjoyable stay.
The hotel's commitment to cleanliness extends beyond the rooms with housekeeping staff maintaining immaculate conditions throughout the facility, including public areas like the pool and gym. Guests consistently praise the hotel's cleanliness, which significantly enhances their overall experience.
The exceptional service provided by the hotel's staff is a standout feature. From the front desk to housekeeping and restaurant staff, guests frequently commend the team's friendliness, helpfulness and professionalism. Specific employees receive repeated mentions for their outstanding service and the staff's attentiveness and personal touches make guests feel valued and cared for.
The free wifi service at Amwaj Rotana generally meets guest expectations, noted for its high speed and reliability. Despite occasional connectivity issues, the wifi service is largely considered sufficient for most needs.
The spa facilities offer a luxurious and relaxing retreat within the hotel. Guests enjoy the well-equipped amenities, including the Jacuzzi, sauna and steam room and appreciate the cleanliness and professionalism of the spa staff. The gym also receives positive feedback for its modern equipment and cleanliness, despite minor complaints about staff demeanor and occasional maintenance issues.
The pool area, though small, is clean and well-maintained, providing a beautiful and relaxing environment. Friendly lifeguards ensure safety, particularly in the children's pool. However, the limited sun exposure and occasional crowding are noted drawbacks, indicating room for improvement in capacity management.
Proximity to the beach is another major highlight with Jumeirah Beach just a short walk from the hotel. Guests appreciate the easy access to the clean, inviting sands, though the absence of a private beach is mentioned. Overall, Amwaj Rotana, Jumeirah Beach - Dubai, offers a well-rounded, highly praised experience with room for slight improvements in certain areas.
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The breakfast offerings at Amwaj Rotana receive widespread acclaim. An extensive buffet featuring fresh juices, pastries, vegetables, fruits, cheeses and hot dishes caters to a range of preferences and dietary needs. Guests particularly appreciate the quality and variety of food, often noting items such as well-prepared omelets and delicious breads. Despite occasional issues with repetitiveness and peak time crowding, the overall breakfast experience is well-regarded.
Dinner options at the hotel are equally praiseworthy. The diverse range of restaurants, including Japanese and Italian cuisine, offers guests a high-quality dining experience. The Rosso restaurant and buffet dinners earn positive reviews for their taste and variety, though some minor criticisms include repetitive menus and limited children’s meal selections. Nonetheless, the dining experience is enhanced by the professional and attentive staff.
Guests frequently highlight the spaciousness and cleanliness of the rooms with many enjoying stunning views of the sea and Dubai Eye from their balconies. While some older rooms have been described as dated and in need of upgrades, the newly renovated rooms impress with their modernity and beauty. Daily housekeeping ensures high cleanliness standards, contributing to a comfortable and enjoyable stay.
The hotel's commitment to cleanliness extends beyond the rooms with housekeeping staff maintaining immaculate conditions throughout the facility, including public areas like the pool and gym. Guests consistently praise the hotel's cleanliness, which significantly enhances their overall experience.
The exceptional service provided by the hotel's staff is a standout feature. From the front desk to housekeeping and restaurant staff, guests frequently commend the team's friendliness, helpfulness and professionalism. Specific employees receive repeated mentions for their outstanding service and the staff's attentiveness and personal touches make guests feel valued and cared for.
The free wifi service at Amwaj Rotana generally meets guest expectations, noted for its high speed and reliability. Despite occasional connectivity issues, the wifi service is largely considered sufficient for most needs.
The spa facilities offer a luxurious and relaxing retreat within the hotel. Guests enjoy the well-equipped amenities, including the Jacuzzi, sauna and steam room and appreciate the cleanliness and professionalism of the spa staff. The gym also receives positive feedback for its modern equipment and cleanliness, despite minor complaints about staff demeanor and occasional maintenance issues.
The pool area, though small, is clean and well-maintained, providing a beautiful and relaxing environment. Friendly lifeguards ensure safety, particularly in the children's pool. However, the limited sun exposure and occasional crowding are noted drawbacks, indicating room for improvement in capacity management.
Proximity to the beach is another major highlight with Jumeirah Beach just a short walk from the hotel. Guests appreciate the easy access to the clean, inviting sands, though the absence of a private beach is mentioned. Overall, Amwaj Rotana, Jumeirah Beach - Dubai, offers a well-rounded, highly praised experience with room for slight improvements in certain areas.
Hotel with All Inclusive Packages
Luxury Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Heated Pool
About Amwaj Rotana, Jumeirah Beach - Dubai
License: 600009
Guest Reviews
Location
Guests appreciate the seamless accessibility to various attractions, including the Dubai Marina and the iconic Dubai Eye. The proximity to public transportation such as the tram and metro enhances convenience for those looking to explore the city further. The direct views of the sea and the lively Walk promenade add to the hotel's charm, offering guests picturesque vistas from their rooms.
The vibrant neighborhood ensures a dynamic atmosphere with plenty of activities and evening entertainment. The strategic central location makes it perfect for both leisure and family holidays, providing a comfortable and clean environment with friendly and helpful staff. Whether visitors are seeking to unwind by the beach or explore Dubai's attractions, Amwaj Rotana's exceptional location makes it a favored choice for many travelers.
Breakfast
In addition to the extensive choices, the presentation and freshness of the food have left a positive impression on many with the buffet often described as well-presented and clean. The accommodating nature of the restaurant staff, particularly regarding dietary restrictions like allergies, has also been appreciated.
However, it's not without its drawbacks. Comments about limited variety on certain days, repetitive menus and overcrowding during peak hours suggest some room for improvement. A few guests mentioned waiting times for items like coffee and occasional issues with crows trying to steal food, which detracted from the otherwise delightful experience.
Overall, the breakfast at Amwaj Rotana stands out for its extensive and appetizing offerings, making it a highlight for many visitors. Whether enjoying the spread in the cozy restaurant or taking in views from the balcony, guests generally report a wonderful start to their day at this Dubai hotel.
Dinner
The hotel's buffet dinners are frequently described as excellent with guests appreciating the variety and quality of the food. There is also high praise for the abundant and diverse selections available during the half-board meals, as well as the fresh juices and delicious offerings at breakfast.
Although the hotel’s dining experiences are widely commended, a few reviews highlight areas for improvement. Some guests noted that the buffet could be repetitive and that the selection for children's meals was limited. Additionally, there were minor complaints regarding additional costs at certain restaurants and occasional issues with room service.
Nevertheless, the overall impression of the dining at Amwaj Rotana is very positive. The food is often described as delicious and plentiful with great choices for dinner. The attentive and professional staff further enhance the dining experience, making it a memorable part of the stay.
Rooms
The high standards of room cleanliness were consistently noted with daily cleaning services ensuring the rooms remained tidy and well-maintained. Many reviewers found the rooms to be well-equipped, featuring all necessary amenities and the overall room design conducive to relaxation and privacy.
Guests who stayed in the higher floors or the sea-facing rooms were especially pleased with the breathtaking views available from their balconies. The hotel’s excellent location, close proximity to the beach and easy access to local attractions also contributed positively to the guest experience.
However, some areas did receive criticism, mainly targeting the older, darker and dated rooms that contrast with the newly renovated ones. Issues such as old furniture, outdated decor and insufficient lighting were mentioned by a few guests, suggesting that certain rooms need updates. Additionally, some reviews pointed out rooms with poor soundproofing, musty smells and occasional plumbing issues.
Despite these varied opinions, the general consensus leans towards a positive stay, particularly due to the spaciousness, cleanliness, beautiful views and comfort of the rooms. The satisfaction with room upgrades and responsive service also speaks to the hotel's efforts to enhance guest experiences.
Beds
However, a significant number of reviews pointed out issues that can't be overlooked. Some guests found the beds to be either extremely hard or too narrow for the luxury standard expected. The quality of bed pillows was another point of contention with several mentioning discomfort leading to neck pain. Sofa beds, although a useful option for families, were generally deemed uncomfortable and sometimes not prepared in advance.
Overall, while many guests found their sleep experience at Amwaj Rotana satisfactory, there remains room for improvement, particularly in ensuring consistent comfort and better preparation of additional sleeping arrangements.
Cleanliness
The hotel is described as clean and tidy with well-maintained facilities and a neat orderly environment. Many guests note the clean and spacious rooms, which contribute to a comfortable stay. Specific mention is made of the cleaning staff, who are responsible for maintaining the high standards of cleanliness and ensuring that every nook and cranny is spotless.
The hotel's public areas, including the pool and gym, are also kept clean and inviting. Overall, the cleanliness of the hotel, along with the polite and responsive staff, creates a pleasant and hygienic environment for guests. Despite a few isolated comments about areas needing improvement, the general consensus is that Amwaj Rotana offers a pristine, well-maintained and comfortable stay.
Staff
Housekeeping and waitstaff also garnered significant praise for their attention to detail and consistency in maintaining high standards of cleanliness and service. Lifeguards at the pool and employees at the breakfast area were noted for their friendly and accommodating nature, contributing to an overall welcoming atmosphere. Special gestures, such as room upgrades, birthday arrangements and considerate personal touches, underscored the staff's commitment to exceeding guest expectations.
Overall, the reviews paint a picture of a cohesive team that is extraordinarily kind, cooperative and efficient, making guests feel genuinely cared for during their stay. This remarkable level of service significantly enhances the appeal of Amwaj Rotana, making it a standout choice for those visiting Dubai.
Wi-Fi
Spa
Gym
However, some guests have remarked on minor issues. There have been occasional complaints about waiting times and the gym staff's demeanor, including instances of perceived rudeness and the odd requirement to show room keys. Additionally, there were mentions of broken sauna glass and an inactive steam room, pointing to room for improvement in maintaining the spa facilities.
Overall, the gym at Amwaj Rotana stands out as a significant highlight for guests, offering a high-quality workout environment complemented by a swimming pool and sauna. However, there are occasional lapses in maintenance and staff interaction that slightly detract from the overall experience.
Pool
Guests have highlighted the pool's cleanliness and the great view from it, enhancing the overall experience. The pool also offers good service with facilities including a bar and sauna, adding to the appeal. Access to the beach from the pool area is a convenient feature, even though there isn't a private beach.
However, reviews also noted some drawbacks. The pool area is relatively small, limiting sun exposure due to surrounding buildings and leading to crowding during peak hours. The pool's depth makes it unsuitable for small children and non-swimmers. Additionally, some mentioned the need for more sunbeds and improved towel services, indicating that the amenities could use some updates.
Overall, while the pool area at Amwaj Rotana receives high marks for its aesthetic and maintenance, there are areas for improvement in capacity management and service efficiency.
Beach
The hotel is also well-placed near supermarkets, restaurants, bars and the lively waterfront promenade, offering guests a variety of dining and entertainment options. Beach amenities such as towels and beach bags are provided, ensuring a hassle-free experience, although sunbeds and other equipment may incur additional fees and need to be rented. Despite this, the proximity to JBR beach is seen as a top feature with the beach being praised for its cleanliness and the range of beach activities available.
The hotel itself is described as clean and luxurious, offering comfortable sunbeds and spectacular sea view rooms. The nearby public beach access and direct views of the sea from the hotel are significant highlights, making it a perfect spot for those looking to enjoy the vibrant Dubai beach and city vibes. The accessibility of the beach, combined with its close vicinity and easy access, make Amwaj Rotana an excellent choice for a short beach vacation.
Parking
Despite the positive remarks, some guests noted issues with congestion, particularly when accessing the hotel by car, which could be problematic during busy times. There were also mentions of parking areas being full or crowded, which could lead to an exhausting experience when trying to leave due to traffic congestion.
However, the general consensus was that the overall car parking service at Amwaj Rotana was great, offering plenty of space and the convenience of valet arrangements, making it a positive aspect of their stay.
Family
The atmosphere is described as very welcoming for families with friendly and helpful staff who ensure that children are well taken care of and happy. The presence of a children's pool, though noted to have steps for access, adds to the kid-friendly facilities and the kids club is mentioned as brilliant. The hotel has also been commended for its family-friendly service, where staff members show genuine care and attention towards both adults and children.
Proximity to family-friendly attractions enhances the overall experience, making it an ideal spot for family holidays. Parents appreciate the strategic location and facilities that cater to children's needs, like free cots for babies and the ability to accommodate a family of three comfortably.
Overall, Amwaj Rotana is considered perfect for family vacations with a pleasant and homely feeling contributed by staff members such as Naveed from housekeeping. The positive, kid-friendly environment, coupled with good facilities and a diverse range of activities for children, makes it a popular choice for family trips with kids.
Nightlife
Beyond the nightlife, the hotel offers an outstanding array of amenities including a pool, gym and sauna, as well as clean rooms ensuring a comfortable stay. The close proximity to the beach allows guests to enjoy both the beach and city vibes simultaneously, adding to the appeal of the location. Dining at the hotel is a delight with highly praised restaurants offering excellent food and great views. The variety of shopping and eating options nearby also enhances the overall experience.
The lively surroundings come with a caveat; the noise at night can be a concern for those seeking tranquility. Sounds from nearby nightclubs, music in the streets and the overall hustle and bustle persist until the early hours of the morning, which might not suit travelers who value peace and quiet. Nonetheless, the staff is responsive to noise concerns, striving to provide a pleasurable stay for all guests. For those looking to immerse themselves in Dubai's dynamic nightlife while enjoying excellent amenities and an attractive location, Amwaj Rotana remains a popular choice.
5 Star
Dining experiences are mixed with JB Gastropub being highly recommended over the basic yet tasty offerings at Rosso bar area. However, Rosso restaurant itself receives positive mentions for its luxurious brunches and dinners. Despite the overall positive feedback, there are some critiques. The hotel’s pool area is often seen as inadequate for its five-star rating and some guests feel the food options for an all-inclusive package are limited. Additionally, a few reviews suggest that the hotel does not fully meet the five-star standards they are familiar with, pointing out the lack of a coffee machine in the rooms and the need for renovations. Overall, while there are areas for improvement, the majority of guests still find their experience at Amwaj Rotana to be excellent and worthy of its five-star designation.
Business
The coffee and snack bar are particularly praised during conference times, providing a comfortable setting for breaks and informal meetings. The warm, welcoming and helpful staff further enhance the experience, ensuring guests feel supported throughout their stay. Overall, the hotel garners positive feedback for being a suitable, well-facilitated and value-oriented choice for business trips.
Accessible
Children's Pool
Heated Pool
Outdoor Pool
There are both adult and children's pools, catering to all ages. Guests also value the proximity to the sea and the beautiful sea-facing pool, enhancing the overall experience. Despite some minor issues, such as the pool being small and occasionally crowded, as well as concerns regarding the cleanliness of the pool area tables and pool towels, the overall sentiment remains positive.
The outdoor pool is generally considered really good with some standout features like the pleasant swimming environment and well-kept facilities. However, potential guests should be aware of the elevator wait times to the pool and the limited direct sunshine hours. Nonetheless, the pool area is a highlight for many, contributing to a delightful stay at the hotel.
Honeymoon
Luxury
The breakfast and dinner buffet are particularly praised with some guests noting it as among the best they’ve had abroad. The hotel extends this luxury feel to its outdoor areas and pier, creating a comprehensive luxury experience. Accurate and efficient cleaning practices add to the guest comfort, while the overall property maintains a luxurious feel, making it one of the finest hotels in Dubai.
Despite minor feedback on the furniture and facilities not being as luxurious as expected by some, the consensus is overwhelmingly positive. With its beautiful room architecture, high standards and a consistent luxury atmosphere, Amwaj Rotana provides a superb stay for those seeking elegance and top-tier service.
Romantic
The hotel goes the extra mile for honeymoon arrivals, often greeting couples with rose petals and providing romantic packages, making it a superb choice for a romantic getaway. The ambiance is frequently described as warm and welcoming, contributing to the overall romantic experience. Guests appreciate the not crowded, serene environment that allows for intimate moments.
In addition to these features, the hotel offers special setups like romantic dinners by the pool, adding to the memorable experience. With a very good value, it’s no wonder couples find everything they could wish for at Amwaj Rotana for a beautiful and romantic stay.
Yes, Amwaj Rotana, Jumeirah Beach - Dubai has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Amwaj Rotana, Jumeirah Beach - Dubai.
No, Amwaj Rotana, Jumeirah Beach - Dubai doesn't allow dogs.
Yes, parking facilities are available at Amwaj Rotana, Jumeirah Beach - Dubai.
Yes, Amwaj Rotana, Jumeirah Beach - Dubai has a gym.
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