Arjaan by Rotana - Dubai Media City
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Set in the heart of Dubai’s Media City, the hotel overlooks the Palm Jumeirah Island.
Summary of reviewsArjaan by Rotana - Dubai Media City generally receives high praise from its guests across various categories, making it a solid choice for both leisure and business travelers. The hotel's prime location in Dubai Media City is a standout feature. Its proximity to amenities like beach clubs, shopping centers and tourist attractions, along with easy access to public transport, offers convenience and affords guests stunning views of Dubai Marina and the sea. The tranquil atmosphere of Media City also ensures a peaceful stay.
Guests consistently appreciate the breakfast at Arjaan by Rotana, describing it as rich, diverse and superb. The ample and delicious offerings are accompanied by exceptional service, contributing to a positive dining experience. While some noted a lack of variety over consecutive days and logistical issues during service, the breakfast is still considered a highlight.
The dining experience, especially dinner, is typically praised for its wonderful ambiance, delicious food and impeccable service. However, the lunch buffet has received some criticism for lack of variety and the absence of a bar or nearby service. Nevertheless, the restaurant’s quality and reasonable pricing are appreciated.
The rooms at Arjaan by Rotana are well-regarded for their spaciousness, comfort and cleanliness with several accommodations featuring private pools and kitchenettes. Despite some mentions of outdated decor and maintenance issues, the overall room experience is positive with privacy and comfort being notable features.
Cleanliness across the hotel is generally commended with many guests highlighting the spotless rooms and well-maintained public areas. Although some pointed out occasional housekeeping lapses and specific issues like dust and insects, most visitors found the cleanliness satisfactory and the hotel environment pleasant.
The staff at Arjaan by Rotana are frequently described as professional, friendly and cooperative. Specific staff members are often mentioned for their outstanding service, contributing to memorable experiences for guests. The team’s ability to make special occasions enjoyable and their welcoming attitude are notable strengths.
The hotel receives mixed reviews concerning its WiFi with many guests praising it for being fast and reliable, while others experienced connection issues, particularly in the rooms.
The gym also draws mixed feedback. Some guests found the equipment excellent and state-of-the-art, while others felt the space was small and lacking in additional amenities. Regardless, it serves its purpose for fitness enthusiasts.
The pool facilities are generally well-received with options like private and heated pools, although some guests found the pool size small and certain maintenance issues troubling. Nonetheless, the serene environment and the unique feature of private pools in some rooms are appreciated.
Despite lacking direct beach access, the hotel's proximity to beach clubs and the availability of a nearby shuttle service are positives. Guests enjoy the stunning beach views and the accessible beachfront.
Arjaan by Rotana is particularly noted for being family-friendly, offering spacious apartments and child-friendly facilities. The hotel's clean and calm environment, coupled with helpful and courteous staff, makes it an ideal choice for family vacations.
In summary, Arjaan by Rotana - Dubai Media City excels in location, breakfast, staff service and family-friendliness, offering a comfortable, clean and convenient stay despite some areas that could benefit from enhancements.
Categories
Guests consistently appreciate the breakfast at Arjaan by Rotana, describing it as rich, diverse and superb. The ample and delicious offerings are accompanied by exceptional service, contributing to a positive dining experience. While some noted a lack of variety over consecutive days and logistical issues during service, the breakfast is still considered a highlight.
The dining experience, especially dinner, is typically praised for its wonderful ambiance, delicious food and impeccable service. However, the lunch buffet has received some criticism for lack of variety and the absence of a bar or nearby service. Nevertheless, the restaurant’s quality and reasonable pricing are appreciated.
The rooms at Arjaan by Rotana are well-regarded for their spaciousness, comfort and cleanliness with several accommodations featuring private pools and kitchenettes. Despite some mentions of outdated decor and maintenance issues, the overall room experience is positive with privacy and comfort being notable features.
Cleanliness across the hotel is generally commended with many guests highlighting the spotless rooms and well-maintained public areas. Although some pointed out occasional housekeeping lapses and specific issues like dust and insects, most visitors found the cleanliness satisfactory and the hotel environment pleasant.
The staff at Arjaan by Rotana are frequently described as professional, friendly and cooperative. Specific staff members are often mentioned for their outstanding service, contributing to memorable experiences for guests. The team’s ability to make special occasions enjoyable and their welcoming attitude are notable strengths.
The hotel receives mixed reviews concerning its WiFi with many guests praising it for being fast and reliable, while others experienced connection issues, particularly in the rooms.
The gym also draws mixed feedback. Some guests found the equipment excellent and state-of-the-art, while others felt the space was small and lacking in additional amenities. Regardless, it serves its purpose for fitness enthusiasts.
The pool facilities are generally well-received with options like private and heated pools, although some guests found the pool size small and certain maintenance issues troubling. Nonetheless, the serene environment and the unique feature of private pools in some rooms are appreciated.
Despite lacking direct beach access, the hotel's proximity to beach clubs and the availability of a nearby shuttle service are positives. Guests enjoy the stunning beach views and the accessible beachfront.
Arjaan by Rotana is particularly noted for being family-friendly, offering spacious apartments and child-friendly facilities. The hotel's clean and calm environment, coupled with helpful and courteous staff, makes it an ideal choice for family vacations.
In summary, Arjaan by Rotana - Dubai Media City excels in location, breakfast, staff service and family-friendliness, offering a comfortable, clean and convenient stay despite some areas that could benefit from enhancements.
Hotel near Golf Courses
Montgomerie Golf Club is 4.3 km away.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Panoramic View Pool Private Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Skyscraper Hotel
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Hotel with Panoramic View Pool
Hotel with Heated Pool
About Arjaan by Rotana - Dubai Media City
License: 615781
Guest Reviews
Location
Guests appreciate the stunning views from the hotel, including vistas of the Dubai Marina and the sea. The hotel's location also provides easy access to workplaces, making it a convenient choice for business travelers. The cleanliness and comfort of the rooms, along with the excellent service provided by the polite and cooperative staff, contribute to a pleasant experience. Despite some minor feedback on room renovations, the overall impression reflects satisfaction due to the hotel's strategic location and impressive amenities.
Breakfast
The breakfast buffet is particularly appreciated for its abundant spread and beautiful layout with several guests calling it one of the best in town. The quality of service provided by the kitchen staff is lauded as exceptional, enhancing the overall dining experience. Moreover, the breakfast is deemed great value for money, contributing to an overall positive impression.
Nonetheless, a few guests mentioned areas for improvement. Some noted a lack of variety over consecutive days, describing the selections as monotonous. Others experienced logistical issues, such as a shortage of staff and occasional chaos during service. Additionally, there were isolated complaints about the inclusivity of the breakfast in certain bookings and the adequacy of the breakfast spread relative to its price.
In summary, while the breakfast at Arjaan by Rotana garners significant acclaim for its comprehensive and delectable offerings, there are some points concerning variety and service logistics that the hotel might need to address. Despite minor drawbacks, the breakfast remains a strong highlight of the guest experience at this hotel.
Dinner
However, some visitors have mentioned that the lunch buffet lacks variety, particularly in options like fish and grills with a few finding the repetitive nature of the lunch unappealing. Additionally, the hotel's lack of a bar or nearby services was highlighted by several guests. Despite these shortcomings, the hotel has also been complimented for reasonable and affordable pricing, though a minority found the food prices to be exaggerated. Alternative dining experiences, like organizing a dinner at Burj Al Arab or helping with dinner bookings and attractions, also garnered positive remarks.
Overall, Arjaan by Rotana's restaurant and dining services receive high marks for the quality and service, even though there are specific areas, particularly the lunch offerings and additional amenities, that could benefit from enhancements.
Rooms
However, the hotel has some recurring areas for improvement. A significant number of reviews mention that some rooms are outdated with furniture and decor in need of renovation. Several rooms were described as very old with issues such as air conditioning noise, water leakage and dust. The need for better maintenance and upgrades is a common theme.
On the positive side, the service is often regarded as good and the check-in process smooth. Guests appreciate the privacy of the private pools, the spaciousness of the apartments and the high quality of the new designs in renovated rooms. Despite some shortcomings, the overall spaciousness and comfort of the rooms make 'Arjaan by Rotana - Dubai Media City' a solid choice for visitors looking for roomy and comfortable accommodation in Dubai.
Beds
While soft pillows receive mixed feedback, they contribute to the comfort for some, although others find them too soft. Spacious rooms are appreciated, comfortably accommodating up to four persons and some specifically point out the stylish and new bed options.
However, not all reviews are glowing. There are mentions of beds being old and uncomfortable with a few guests noting an unpleasant smell from the sheets. Such inconsistencies in bedding quality, including safety concerns for children's beds, also come up. There have been instances where guests received incorrect bed types or had issues with bed and refrigerator functionality.
Cleanliness does seem prioritized, but a few unfortunate incidents with stains and dust have been reported. In summary, while Arjaan by Rotana receives praise for comfort and style, enhancing mattress options and consistent quality control could further elevate the guest experience.
Cleanliness
However, not all reviews were positive. Some guests reported issues with housekeeping, indicating that it needed improvement and that the cleaning crew was sometimes slow. A few reviews mentioned unclean towels and non-thorough cleaning, which detracted from the experience. Specific complaints included dust around the pool area, an overly chlorinated pool and rooms retaining dust in carpets and curtains. There were also mentions of insects in some rooms, which was a major concern for certain visitors.
Despite these occasional drawbacks, many visitors found the hotel's cleanliness satisfactory overall, pointing out that the spacious and comfortable rooms contributed to an enjoyable stay. The beautiful and spacious environment of the hotel was frequently highlighted, making it a recommended spot for those prioritizing cleanliness during their visit to Dubai.
Staff
Guests appreciated the team's ability to make special occasions memorable, such as celebrating birthdays with cakes, courtesy of the attentive staff at the reception. The service attitude across the board, from check-in to concierge assistance, was highlighted as exemplary, creating a welcoming atmosphere throughout the stay. Despite a few mentions of issues, such as poor reception staff attitude and an unfulfilled room decoration request, the overwhelming sentiment from reviews is that the staff at this hotel go above and beyond to ensure a pleasant experience for their guests. The management and specific team members were repeatedly thanked for making stays enjoyable and comfortable.
Wi-Fi
Gym
Pool
However, several guests have noted that the pool size is smaller than expected and not suitable for serious swimming. Despite this, the unique feature of having private plunge pools in certain rooms is a popular highlight. While the pool's cleanliness and temperature are often praised, some reviews mention issues with excess chlorine and occasional maintenance problems.
Overall, the pool areas are considered lovely and enjoyable, providing a serene environment, although improvements in size and maintenance could enhance the experience further.
Beach
The hotel staff are frequently praised for their friendliness and great hospitality, offering warm smiles and a welcoming atmosphere. The surrounding area includes attractive architecture and a super gallery, enhancing the overall experience. Although no beach towels are provided, the hotel's location near the Palm and public beaches allows guests to enjoy leisurely beach strolls and luxurious beachfront views.
For those who prioritize being close to the beach while experiencing top-notch hospitality, Arjaan by Rotana provides a satisfying stay, coupling the pleasures of seaside relaxation with excellent service.
Family
Reviews consistently highlight the hotel's suitability for families, describing it as perfect for family vacations and very suitable for children. The facilities, including an impressive pool, spacious rooms and a clean, calm atmosphere, contribute to family enjoyment and comfort.
The hotel's cleanliness and overall tranquil environment have received positive remarks, while the staff is frequently praised for being friendly, polite and professional. The location of the hotel is also noted as a positive aspect, making it a great place for families to stay.
In summary, Arjaan by Rotana - Dubai Media City stands out as an ideal destination for family vacations, thanks to its welcoming staff, family-oriented amenities and conducive environment for both relaxation and entertainment.
Nightlife
While the hotel is perfect for quiet stays due to its positioning away from major noise and traffic, some guests have noted occasional disturbances from street noises, such as cars and loud street sounds. Despite this, the hotel maintains a high level of service and provides great accommodations and activities, making everything in and around the hotel commendable for a balanced experience of both relaxation and excitement.
4 Star
Guests also appreciate the fantastic value for money and the convenient location in Dubai Media City. However, some guests feel the hotel does not fully meet the expected four-star standards with remarks about dated facilities and a smaller breakfast offering compared to other four-star hotels. While the staff and location are generally commended, some feedback suggests the overall service quality and room standards fall short of the four-star mark. Despite these critiques, the hotel is still recommended by many for its price-friendly nature and the quality of service provided by the polite and attentive staff.
Business
Private Pool
Guests highlight that the rooms with private pools are among the best options available, offering a large and beautiful space that enhances the overall stay. The excellent privacy and the completeness of the private swimming pools add to the allure, making it a highly recommended feature for travelers. The studio spaces with pools are particularly noted for their size and beauty, providing a luxurious retreat within the hotel.
For those valuing privacy and exclusivity, the private pools in the apartments are a standout feature, often cited as a primary reason for booking these rooms. Whether seeking an indoor private pool or simply a separate pool area, the private pools at Arjaan by Rotana promise a secluded and enjoyable experience.
Outdoor Pool
However, a few concerns have been raised regarding the cleanliness and size of the pool. Some guests noted that the pool appeared small and in need of refurbishment with specific comments about sediment presence making it feel less clean. Despite these points, the overall feedback about the pool area at Arjaan by Rotana is positive, highlighting its serene environment and great service.
Yes, Arjaan by Rotana - Dubai Media City has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Arjaan by Rotana - Dubai Media City.
No, Arjaan by Rotana - Dubai Media City doesn't allow dogs.
Yes, parking facilities are available at Arjaan by Rotana - Dubai Media City.
Yes, Arjaan by Rotana - Dubai Media City has a gym.
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