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The First Collection Dubai Waterfront

Dubai , Marasi Drive (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe First Collection Dubai Waterfront is widely celebrated for its exceptional location, placing guests near iconic Dubai attractions like Dubai Mall and Burj Khalifa. The hotel's setting by the canal offers scenic views and a peaceful environment, making it a prime base for both leisure and business travelers. Despite some guests noting the need for taxi rides due to its distance from the subway, the overall accessibility and proximity to key destinations, including Business Bay and the airport, are highly praised.

The breakfast experience generally receives positive feedback for its variety and quality with guests enjoying the plentiful and well-cooked options, especially waffles and local flavors. There were some criticisms about limited options and repetitiveness, but the management’s efforts to maintain cleanliness and freshness are noted. Dinner, particularly the all-you-can-eat buffet, is appreciated for its homemade and locally-inspired dishes, although some guests found the à la carte menu overpriced and the buffet occasionally lacking variety.

Guest rooms are lauded for their cleanliness, modernity and spaciousness with amenities like large beds, TVs and balconies contributing to a comfortable stay. However, smaller and sometimes noisy bathrooms, limited wardrobe space and occasional cleanliness issues such as sandy floors and insects are points of contention. Despite these, the general guest sentiment leans towards satisfaction.

Cleanliness throughout the hotel receives high marks, thanks to diligent housekeeping staff who maintain a clean and luxurious atmosphere. The staff’s exceptional service is a standout with many guests highlighting their kindness, professionalism and willingness to go above and beyond. Individual staff members are frequently mentioned by name, indicating a personal impact on guest experiences.

WiFi services are mostly reliable and free with some feedback about inconsistent speeds and connection issues. The spa is praised for its serene ambiance and quality services, although some guests find the pricing high. The gym, while clean and well-equipped, is seen as limited in size, especially as it awaits further construction.

The rooftop pool, despite being small, offers panoramic views including the Burj Khalifa, making it a favorite for its scenic and serene environment. Cleanliness and organization are well-maintained, though space can be limited during peak times. Parking is generally convenient with free valet services, though some design flaws in the entrance are noted.

Lastly, the beds are highlighted for their comfort and quality, contributing to a good night's sleep, though there were occasional reports of discomfort. In summary, The First Collection Dubai Waterfront offers a well-rounded and generally positive experience with its prime location, excellent service, cleanliness and comfortable accommodations, making it a recommended choice for travelers.
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Room Types

Deluxe Room The spacious double room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath.

Deluxe Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. Boasting a balcony with city views, this twin room also features air conditioning and a flat-screen TV.

Deluxe Waterfront Room The spacious double room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath.

Deluxe Waterfront Room Twin Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The room offers: - Early check-in from 11:00 and late check-out until 15:00 (subject to availability)

Premier Room The spacious double room provides air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Premier Waterfront Room The spacious double room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

Executive Suite with Soluna Beach Club Access This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with city views, this suite also provides air conditioning and a flat-screen TV. The unit offers 1 bed.

Deluxe Room with Soluna Beach Club Access The spacious double room provides air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Deluxe Double Room The spacious double room offers air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

About The First Collection Dubai Waterfront

License: 1198300

Guest Reviews

Location

The First Collection Dubai Waterfront offers a highly praised location that puts travelers in close proximity to several iconic Dubai attractions, including Dubai Mall and Burj Khalifa. Guests consistently highlight the convenience and centrality of the hotel, noting its ease of access to downtown areas and various tourist sites. The hotel's placement on the canal provides an aesthetically pleasing setting, complete with scenic views and a pleasant waterfront walkway ideal for evening strolls.

While some reviews mention the need for frequent taxi rides due to the hotel's distance from the subway, the general consensus remains overwhelmingly positive about the location's overall accessibility. Visitors appreciate the quick travel times to key destinations such as Business Bay, the airport and a variety of restaurants and coffee shops.

Amidst the urban convenience, the hotel's environment is described as vibrant yet serene, forming a perfect base for sightseeing while offering beautiful views from the rooms and facilities. The setting near the canal particularly stands out, making it a great spot for those wishing to enjoy Dubai's dynamic yet picturesque urban landscape.

The combination of a prime location, excellent views and proximity to major attractions makes The First Collection Dubai Waterfront a favored option for both leisure and business travelers looking to explore the heart of Dubai from a comfortable and attractive base.

Breakfast

The breakfast experience at The First Collection Dubai Waterfront has elicited mixed but mostly positive feedback from guests. Many praised the breakfast for being varied and delicious with several reviews emphasizing the abundant and high-quality options available. Guests appreciated the wide selection catering to both savory and sweet tastes, describing the food as plentiful and well-cooked. Specific highlights included the delicious waffles and local flavors.

On the other hand, some guests felt the breakfast menu was limited and repetitive with a few expressing that it lacked variety and excitement. There were also comments on specific deficiencies, such as the absence of hot chocolate, limited vegan options and a general need for more diversity in the offerings. Despite these critiques, the management's efforts to keep the food fresh and the breakfast area clean earned positive notes.

Overall, while there are areas for improvement, the breakfast at The First Collection Dubai Waterfront generally offers a satisfactory start to the day with its range of tasty and well-prepared dishes.

Dinner

The dining experience at The First Collection Dubai Waterfront received mixed feedback from guests with many highlighting several positive aspects. The all-you-can-eat dinner buffet was a standout for its homemade dishes and local flavors, offering a varied and delicious spread for 15€/person. Many guests complimented the food as delicious and great with some describing the dinners as more than wonderful and perfect. The buffet was particularly praised for its variety, including a notable selection of salads and Indian dishes.

Some reviews mentioned that the buffet was fresh and appealing and an enjoyable experience by the river added to the charm. Special events like New Year's Eve featured a delicious BBQ, contributing to an overall exceptional culinary experience. Breakfast and dinner were often noted together for being varied and flavorful, often described as a gastronomic delight where each meal was a journey of flavors.

However, not all reviews were positive. A few guests found the dinner buffet less tasty with limited and cold food choices. Some felt the à la carte menu was overpriced and a portion of the reviews suggested that the food, especially at dinner, was not well-prepared. Despite these concerns, the general consensus points to a satisfactory dining experience, particularly for those enjoying the homemade and locally-inspired dishes.

Rooms

When it comes to the accommodation at 'The First Collection Dubai Waterfront,' guests have largely praised the hotel for its clean, modern and spacious rooms. Many appreciated the comfort and amenities offered, including large beds, TV, a fridge, iron, ironing board, safe and slippers. A recurring highlight is the presence of balconies, often with stunning views of the canal, the Burj Khalifa or the surrounding cityscape. The cleanliness maintained by the housekeeping staff has been frequently commended, contributing positively to the overall guest experience.

However, the room experience is not without its drawbacks. Several guests pointed out that while the rooms are generally spacious, the bathrooms are often quite small and cramped. This was a notable issue for many, suggesting a better use of room space might improve the balance. Some rooms were reported to face noisy streets or the property's less picturesque angles, which could affect the quality of the stay. Sound insulation was another slight issue with some rooms, particularly those by the road or with structural flaws, failing to keep out external noise adequately.

Storage also seems to be a mild concern with a few guests mentioning a lack of proper wardrobe space. Despite the comforts provided, there were occasional reports of minimal or defective room equipment and specific cleanliness issues, such as sandy floors or unremoved hair. The presence of small flying insects in some areas was noted but wasn't a widespread complaint.

Overall, guests seemed to value the comfort, modernity and spaciousness of the rooms at 'The First Collection Dubai Waterfront,' making it a potentially good choice for travelers, especially if a bit of attention to detail and improvement in bathroom space and soundproofing can be addressed.

Beds

The beds at The First Collection Dubai Waterfront receive overwhelmingly positive feedback from guests, highlighting their comfort and quality. Many noted the bedding as very comfortable, ideal for a restful night's sleep after a long trip. The rooms themselves are praised for being spacious and cozy with large, clean beds that add to the overall comfort. Guests appreciated the choice of pillows and mattresses, noting that the new beds contribute significantly to a good night's sleep. However, a few reviews did mention discomfort with the beds, indicating some inconsistency in guest experiences. Overall, the hotel's bedding and room conditions largely contribute to a positive stay with comfort being a recurrent theme in many reviews.

Cleanliness

The First Collection Dubai Waterfront has garnered numerous positive reviews praising its exceptional cleanliness standards. Guests frequently highlight the hotel as very clean and impeccably maintained. The rooms, described as spacious, beautifully decorated and consistently clean, are a standout feature. The staff receives high marks for their friendly and outstanding housekeeping service, ensuring daily cleaning without reminders. Common areas and facilities, including the pool, are regularly noted as neat and tidy, contributing to the overall clean and fresh environment of the hotel.

Guests appreciate the modern and well-equipped amenities, highlighting the clean and luxurious atmosphere throughout the hotel. Housekeeping's diligence is evident with frequent mentions of spotless towels and rooms being kept in excellent condition. Despite a few isolated comments about small or noisy rooms and occasional cleanliness issues, the overwhelming consensus underscores the hotel's commitment to providing a clean, secure and comfortable stay. Additionally, the hotel’s great location and helpful staff further enhance the positive experience of guests.

Staff

The reviews for 'The First Collection Dubai Waterfront' consistently highlight the exceptional performance and demeanor of the hotel's staff. Guests describe the staff as incredibly kind, attentive, polite and helpful, making their stays memorable. Particular members such as Sangya from housekeeping, Firoj at the pool, Anish from housekeeping and a host of others at the reception, including Ahlam, Meryem and Adi, receive special mentions for their outstanding service and friendliness.

The staff is praised for being accommodating, professional and always willing to go above and beyond to ensure guest satisfaction. From the front desk to room service and even the housekeeping team, the commitment to top-notch service is evident. The concierge service, represented by individuals like Nadim, is also noted for its helpfulness and prompt response to requests.

Despite a few isolated suggestions for improvement, such as room service and front desk expediency, the overall sentiment is overwhelmingly positive. Staff members' names are frequently mentioned with gratitude, indicating their personal impact on guests' experiences. The hotel's clean rooms, great amenities and prime location further complement the excellent service provided by the staff, making the stay highly recommended by many reviewers.

In summary, the staff at 'The First Collection Dubai Waterfront' are a key highlight for guests, leaving a lasting impression with their warmth, efficiency and dedication to service excellence.

Wi-Fi

At 'The First Collection Dubai Waterfront', guests have shared a range of experiences with the hotel's WiFi. Many highlight the free and strong connections available throughout the property with some even describing the Wi-Fi as super fast and excellent. Guests generally had no problems with the WiFi, finding it reliable and well-maintained.

However, there are mixed feelings regarding the consistency of the internet speed with some noting variations and occasional slow connections. A few encountered difficulties in connecting to the Wi-Fi with limited coverage being mentioned. Despite these occasional hiccups, the overall impression is that the hotel's Wi-Fi service is satisfactory with many guests able to enjoy a good internet experience during their stay.

Spa

The spa at The First Collection Dubai Waterfront has garnered positive feedback for its serene and peaceful ambiance. Guests note that the massage services are particularly soothing, contributing to an overall excellent experience. The facilities, including both the fitness room and the spa, are frequently described as nice and of high quality. While some have mentioned finding the spa services slightly overpriced, the majority of reviews highlight the excellence and relaxation provided by the spa offerings.

Gym

The gym at The First Collection Dubai Waterfront has received mixed feedback from guests. On a positive note, several reviewers appreciated the fitness center, describing it as nice, clean, beautiful and well-maintained with good equipment and a well-thought-out layout. Some guests also highlighted the accompanying spa as a nice addition to their fitness experience. However, other reviews noted that the gym is currently small and still under construction, which might limit the experience for those seeking a more comprehensive workout facility. Overall, while the gym's size is a slight drawback, its cleanliness, equipment and maintenance are commendable.

Pool

The First Collection Dubai Waterfront offers a rooftop pool that garners mixed reactions from guests, though the majority highlight its desirable features. The pool is notably small, but many find it comfortable, pleasant and meeting expectations. It stands out for its panoramic views, including a stunning sight of the Burj Khalifa, which enhances the overall experience.

This rooftop oasis is often described as beautiful, splendid and even super beautiful with the added benefit of being heated when necessary. The cleanliness and organization of the pool area are frequently praised, ensuring a comfortable and relaxing visit for guests. Moreover, the pool service and serene atmosphere contribute to a peaceful retreat away from the bustling city below.

While space for loungers by the pool can be limited and a small audience finds the pool size inadequate or disappointing, the overall sentiment tilts towards the positive. The pool's warm, clean and tranquil environment, combined with its unbeatable views, creates a welcoming space for guests to unwind and take in the Dubai skyline. The quality of this amenity aligns well with the general high standards seen throughout the hotel, making it a noteworthy feature for potential visitors.

Parking

The parking experience at The First Collection Dubai Waterfront has a mix of positive and negative aspects. On the positive side, guests appreciate the availability of free parking, finding it very convenient and close to malls. The parking facilities are described as easy to use with valet services noted for their politeness. The parking spaces are readily accessible and the arrangement details by the staff are generally well managed. Despite these positives, some guests found the parking entrance to be poorly designed, as it goes through the kitchen and laundry area. Additionally, there were occasional disappointments with parking-related services. Nonetheless, the overall convenience and availability of the free parking are highlighted as significant advantages for visitors.

4 Star

The First Collection Dubai Waterfront garners high praise from its guests, who highlight the hotel's luxurious feel despite its four-star rating. Visitors frequently note that the hotel exceeds expectations, offering a lot in terms of service and facilities for its star category. The hotel stands out for its cleanliness, consistently maintaining high standards that guests appreciate. Beautiful views and excellent service are commonly mentioned with well-trained staff contributing to a positive experience. Many guests consider it the best place to stay, recommending it highly and emphasizing its top quality. Even though some find the price high for a four-star hotel, the overall impression remains that the hotel is easily deserving of its rating, if not more.

Outdoor Pool

The First Collection Dubai Waterfront boasts a rooftop pool that stands out for its inviting ambiance and well-thought-out layout. This small, yet beautifully maintained pool offers guests a serene escape with its warm waters consistently described as refreshing. The pool area is noted for its peaceful and quiet atmosphere, making it an ideal spot for relaxation. Additionally, the pool features a bar, enhancing the overall experience. Guests particularly appreciate the stunning view of the Burj Khalifa, adding to the allure of this rooftop oasis.

Yes, The First Collection Dubai Waterfront has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at The First Collection Dubai Waterfront.

Yes, The First Collection Dubai Waterfront welcomes dogs.

Yes, parking facilities are available at The First Collection Dubai Waterfront.

Yes, The First Collection Dubai Waterfront has a gym.

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