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Summary of reviewsThe DoubleTree by Hilton Dunblane Hydro Hotel stands out for its picturesque and historic location atop a hill, offering breathtaking views and convenient access to central Dunblane and nearby attractions in central Scotland. Guests admire the serene and grand atmosphere, well-maintained grounds and dramatic approach to the hotel. Its strategic location also makes it an excellent base for exploring the surrounding areas with easy connections to Edinburgh and Glasgow.
The breakfast at the hotel is highly praised for its excellent variety and quality. Guests enjoy the plentiful selection, fresh ingredients and accommodating staff, often considering it a highlight of their stay. The dining experience, particularly in the Kailyard Restaurant, receives accolades for the delicious and high-standard food with Nick Nairn's menu frequently mentioned. Despite occasional criticisms regarding service and menu variety, the overall dining ambiance and taste leave a positive impression.
While the guest rooms are generally appreciated for their spaciousness and comfort, many reviews suggest a need for refurbishment due to dated decor and inconsistent cleanliness. Guests noted comfortable beds and stylish interiors but pointed out issues with stained carpets and worn-out furniture. Room service is often rated highly, contributing to the overall comfort despite some areas needing improvement.
Cleanliness draws mixed reviews with many finding rooms spotless and well-maintained, while others mention lapses like dirty carpets and insufficient housekeeping. The inconsistent cleanliness in public areas and the swimming pool also garnered attention.
Staff at the hotel are continually praised for their helpfulness, friendliness and professionalism. Many guests felt the attentive service and welcoming environment significantly enhanced their stay with particular commendations for reception and dining staff. Even with some instances of service issues, the overall sentiment towards the staff remains positive.
The Wi-Fi service is seen as a significant area for improvement with mixed reviews on its reliability and the additional cost being a notable downside for many guests.
The gym facilities receive a mix of feedback, being described as well-equipped but sometimes small and outdated. Despite this, many guests found the fitness amenities satisfactory.
The pool facilities are generally enjoyed by families and individuals alike. It is praised for cleanliness and warmth but also noted for needing updates and better maintenance. Pre-booking and long hours were positives, though occasional closures and booking difficulties were downsides.
Family amenities in the hotel are well-regarded with ample space, good meal options for children and enjoyable pool facilities. However, some reviews suggest improving the cleanliness and room sizes for families.
Golf enthusiasts appreciate the hotel's proximity to renowned golf clubs like Gleneagles, adding an extra layer of appeal for guests interested in golfing activities.
Overall, the DoubleTree by Hilton Dunblane Hydro Hotel impresses with its beautiful location, quality food, friendly staff and family-friendly features, making it a popular choice for visitors despite some areas needing attention.
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