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Summary of reviewsThe Haven Hotel, nestled in the picturesque village of Dunmore East, enjoys an ideal location that delights visitors with its stunning sea and coastline views. The hotel’s charming setting makes it a perfect retreat for both serene escapes and family getaways. Its central location offers easy access to local amenities, such as cafes, restaurants, hiking trails and the nearby beach and cliff walks. Guests frequently commend the old-world charm and character of the hotel, enhanced by a friendly and welcoming staff.
Breakfast at The Haven Hotel is often highlighted as a top-notch experience. Guests laud the variety, quality and presentation of the meals, which include traditional Irish breakfast and a la carte options like oatmeal. The ambiance of dining with sea views further enhances the breakfast experience, despite some occasional reports of slow service and less ideal start times for business travelers.
The hotel's dinner service also receives positive feedback with many guests praising the quality and taste of the food, particularly the roast beef and fish dishes. Although there are mentions of lukewarm servings and a few less favorable comments on specific dishes like the seafood pie and chowder, the overall dining experience is elevated by the attentive and helpful staff. The preserved main rooms and an excellent outdoor dining area with coastal views add to the pleasant ambiance. Areas for potential improvement include dinner portion sizes and service speed, but these do not overshadow the generally positive dining experiences.
Room experiences at The Haven Hotel are generally positive with many guests appreciating the beautiful sea views, modern decor and high standards of cleanliness. While some rooms are described as small and cramped, particularly for more than two people, the cozy and suitable atmosphere for short stays is consistently mentioned. Minor issues such as connectivity problems in garden rooms, noise from the bar and occasional outdated furnishings are noted, but the comfortable beds and charming decor largely contribute to a pleasant stay. Cleanliness is a standout feature with numerous guests praising the spotless condition of the rooms and public areas. Despite a few reports of maintenance concerns and housekeeping lapses, the high standard of cleanliness is a defining attribute of the hotel.
The exceptional quality of the staff is a recurring theme in guest reviews. The team, particularly Paul and Karen, are frequently praised for their friendliness, professionalism and attentiveness. Guests feel well-cared-for, thanks to the supportive and welcoming nature of the staff, who manage tasks efficiently and maintain a courteous and unobtrusive manner. Even with a few isolated mentions of slow service, the general sentiment is overwhelmingly positive.
WiFi availability at The Haven Hotel receives mixed reviews. While many appreciate its presence, some experience weak signals or connectivity issues with gaps in coverage particularly in guest rooms and the bar. Parking facilities are well-regarded for their convenience and ample spaces, although suggestions for dedicated house guest parking and clearer delineation were made.
Overall, guests at The Haven Hotel enjoy a comfortable and pleasant stay, marked by its scenic location, superb breakfast, quality dining, cleanliness and outstanding staff service. Minor areas for improvement are noted but do not significantly detract from the overall highly favorable guest experiences.
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