Town Lodge Umhlanga
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Summary of reviewsTown Lodge Umhlanga holds a prime location in the heart of Umhlanga, gaining consistent praise for its central position. It offers easy access to Gateway Mall, local eateries, main roads and the beach, making it ideal for both leisure and business travelers. The hotel’s environment is celebrated for its safety and tranquility while providing the convenience of nearby amenities and vibrant activities.
Guests have lauded the breakfast offerings as excellent with a wide variety of fresh and delicious food presented in a buffet style. The dining area contributes to a delightful experience, although some suggest more options for non-pork eaters and vegetarians. Dinner, however, presents mixed feedback; while some appreciate the friendly service and certain dishes, others find the menu limited and express concerns about food quality and preparation times.
The rooms at Town Lodge Umhlanga frequently earn positive remarks for their cleanliness, modern design and comfort. Housekeeping maintains high standards, though occasional lapses and minor maintenance issues like faulty air conditioning and inadequate noise insulation have been reported. Some guests find the rooms spacious while others feel they are smaller than expected.
Cleanliness across the property is a standout feature with many guests considering the hotel exceptionally tidy and well-kept. The friendly and professional staff further enhance the guest experience, often going above and beyond to ensure a pleasant stay.
The WiFi service receives mixed reviews. While many guests find it strong and fast, others encounter frequent disconnects and poor signal in certain areas. The pool is another mixed aspect; it is praised for cleanliness and being child-friendly but critiqued for its small size and shaded location.
Parking at the hotel offers a secure and convenient experience with numerous spots, although some find the spaces tight and difficult to maneuver. Family travelers appreciate the child-friendly environment, secure premises and convenient amenities, although the balcony transparency has been noted as a potential privacy issue.
Beds provide a mixed experience, ranging from clean and comfortable to too small or hard for some guests. Business travelers benefit from the hotel's strategic location and amenities catering to their needs.
In summary, Town Lodge Umhlanga is a dependable choice for travelers seeking a clean, comfortable and conveniently located hotel with commendable staff and a fulfilling breakfast offering, albeit with room for improvements in dinner options, bed comfort and WiFi consistency.
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Guests have lauded the breakfast offerings as excellent with a wide variety of fresh and delicious food presented in a buffet style. The dining area contributes to a delightful experience, although some suggest more options for non-pork eaters and vegetarians. Dinner, however, presents mixed feedback; while some appreciate the friendly service and certain dishes, others find the menu limited and express concerns about food quality and preparation times.
The rooms at Town Lodge Umhlanga frequently earn positive remarks for their cleanliness, modern design and comfort. Housekeeping maintains high standards, though occasional lapses and minor maintenance issues like faulty air conditioning and inadequate noise insulation have been reported. Some guests find the rooms spacious while others feel they are smaller than expected.
Cleanliness across the property is a standout feature with many guests considering the hotel exceptionally tidy and well-kept. The friendly and professional staff further enhance the guest experience, often going above and beyond to ensure a pleasant stay.
The WiFi service receives mixed reviews. While many guests find it strong and fast, others encounter frequent disconnects and poor signal in certain areas. The pool is another mixed aspect; it is praised for cleanliness and being child-friendly but critiqued for its small size and shaded location.
Parking at the hotel offers a secure and convenient experience with numerous spots, although some find the spaces tight and difficult to maneuver. Family travelers appreciate the child-friendly environment, secure premises and convenient amenities, although the balcony transparency has been noted as a potential privacy issue.
Beds provide a mixed experience, ranging from clean and comfortable to too small or hard for some guests. Business travelers benefit from the hotel's strategic location and amenities catering to their needs.
In summary, Town Lodge Umhlanga is a dependable choice for travelers seeking a clean, comfortable and conveniently located hotel with commendable staff and a fulfilling breakfast offering, albeit with room for improvements in dinner options, bed comfort and WiFi consistency.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Umhlanga, Town Lodge boasts a prime location that consistently earns praise from its guests. The hotel is highly regarded for its convenient and central position, providing easy access to the airport, main roads and essential amenities. Visitors particularly appreciate its proximity to Gateway Mall, local restaurants and the beach, making it an ideal choice for both leisure and business travelers.
The area is celebrated for being safe and secure, ensuring tranquility while remaining near the vibrant activities and attractions. Guests frequently mention the peaceful environment that offers a reprieve from the hustle and bustle, while still being sufficiently close to all necessary conveniences.
This strategically situated hotel also benefits from great connectivity, providing quick and straightforward access to nearby freeways and business hubs. The combination of a serene setting with easy access to shopping centers, eateries and entertainment venues makes Town Lodge Umhlanga a standout choice for visitors looking to enjoy the best of Umhlanga.
Overall, the location is considered exceptional with many guests highlighting it as one of the best features of their stay, creating an ideal balance of convenience, comfort and accessibility.
Town Lodge Umhlanga has garnered much praise for its breakfast offerings, which are widely appreciated for their variety, quality and taste. Guests have found the breakfast experience to be excellent with many describing it as magnificent, delicious and out of this world. The buffet style is a hit, offering a wide selection of fresh and well-prepared food that meets high expectations and satisfies even diverse palates.
Many diners highlight the extensive range of options available, which is said to top most lodges and hotels around. From a superb English breakfast to savoury dishes, the variety is a significant plus. The dining area adds to the experience, creating a homey atmosphere that makes breakfast feel special and enjoyable. The helpful and attentive breakfast staff also contribute positively, providing friendly and efficient service.
However, there are a few areas where the breakfast could improve. Some guests feel that the variety could be expanded, particularly to cater more to non-pork eaters and vegetarians. The breakfast menu could include more sweet items and immediate options like chicken. Additionally, the cost of breakfast has been a point of contention for several guests with some feeling it is too pricey compared to local alternatives and other meals offered at the hotel. They suggest that including breakfast in the room price or reducing its cost could enhance the overall value.
Despite these points, the overall sentiment remains very positive. Guests have thoroughly enjoyed their morning meals, finding them filling, delightful and a highlight of their stay at Town Lodge Umhlanga.
The dinner experience at Town Lodge Umhlanga appears to be a mixed bag according to guest reviews. On the positive side, the in-house restaurant has been frequently praised for its good and friendly service with several diners enjoying delectable supper experiences and finding the food to be delicious, well-prepared and affordable. Diners have highlighted specific dishes like the burgers and chicken to be exceptionally satisfying and many guests appreciated the cozy dining area and the overall good vibes. Breakfast, in particular, received high marks and was described as great and enjoyable, especially for families.
However, there were notable criticisms as well. Some guests found the menu to be quite limited and expressed disappointment with the taste and quality of certain meals, such as the pizzas and chicken burgers. There were complaints about the lengthy preparation times and occasional issues with food being underwhelming or not meeting expectations. The bar's operating hours were not always convenient and some guests felt the cost for lunch and dinner did not offer good value. Additionally, service at times was inconsistent with reports of unfriendly staff which impacted the dining experience.
Ultimately, while many guests relished their meals and praised the friendly service, there are areas that could benefit from improvement, particularly the variety on the dinner menu and consistency in food quality. The in-house dining can provide a good experience, but those with particular culinary expectations or tight schedules might need to consider dining options outside the hotel.
Guests at Town Lodge Umhlanga have frequently mentioned the quality and cleanliness of the hotel rooms with many describing them as lovely, spotless and well-maintained. Comfort levels seem to be high with positive remarks about the cozy and modern interior design, comfortable beds and well-equipped amenities, including mini kitchens, microwaves and safes. The spaciousness of the rooms is generally appreciated, although some guests find them smaller than expected and occasionally cramped.
The balconies in certain rooms are noted for offering nice views and a pleasant place for relaxation; however, there are complaints about booking issues where promised balconies were not provided. Another common critique revolves around the lack of bar fridges in many rooms, which multiple guests feel would significantly improve their stay.
Some customers have experienced maintenance issues such as faulty air conditioning, dim lighting and non-functional room access cards. Additionally, noise insulation did not meet expectations for a few visitors.
Cleanliness is a consistent theme with daily housekeeping ensuring neat and tidy rooms. However, occasional lapses, such as long cleaning times and the presence of cockroaches, have been reported. The bedding quality has mixed reviews with some finding pillows too hard or mattresses uncomfortable.
The overall sentiment points to a comfortable, clean and modern lodging experience with room for improvements in space, maintenance and amenities.
Town Lodge Umhlanga offers guests a mixed bed experience. Many found the beds to be comfortable, clean and ideal for a good night's rest, often complemented by comfy continental pillows. However, some guests highlighted that the beds are relatively small, which might not be ideal for couples. The bed sizes range from single to double with some feeling that the beds are too hard or tend to sag in the center and a few mentioned that the mattresses need an upgrade. The blankets and sheets received mixed reviews with some noting that they were not up to the mark. Despite these concerns, clean rooms and pleasant views contributed to an overall satisfactory stay.
Town Lodge Umhlanga receives high praise for its exceptional cleanliness, making it a top choice for travelers seeking well-maintained accommodations. Reviews repeatedly highlight the impressively clean and tidy rooms with some noting that the hotel was the cleanest they had ever stayed in. The property overall is described as very clean, neat and well-kept, maintaining a fresh and pleasant environment at all times.
Guests appreciate the clean facilities, including the spotless bathrooms and fresh-feeling rooms, which contribute to a comfortable and cozy stay. The hotel also boasts modern interiors and well-organized spaces that meet high standards of hygiene. Additionally, the presence of clean and comfortable sitting areas throughout the hotel adds to the guests' positive experience.
The consistent level of cleanliness is complemented by friendly and helpful staff who contribute to a welcoming atmosphere. Overall, Town Lodge Umhlanga delivers an outstanding level of cleanliness and comfort, making it a reliable choice for travelers who prioritize hygiene and a neat environment.
Guests at Town Lodge Umhlanga consistently praise the hotel staff for their friendliness and professionalism. Numerous reviews highlight the positive and accommodating nature of the staff, from reception to housekeeping and security. The team is frequently described as helpful, welcoming and courteous, going above and beyond to enhance the guest experience. Particular staff members, such as Zinhle from housekeeping, have been singled out for their exceptional service and warm personalities. Despite a few isolated instances of less satisfactory interactions, the overwhelming sentiment is that the hotel's staff significantly contribute to a pleasant and enjoyable stay. Overall, the hospitality and service provided by the Town Lodge Umhlanga staff receive high marks from its visitors.
Many guests at Town Lodge Umhlanga have shared mixed feedback about the hotel's WiFi. On the positive side, several have commended the very strong and fast WiFi available in the rooms, highlighting the reliability and exceptional speeds of the network. This has been especially beneficial for those needing consistent internet access.
However, not all experiences were seamless. Some guests encountered inefficiencies with the WiFi signal, facing frequent drops that required them to reset their phone connection or switch to cellular data. Reports indicated poor connectivity on certain floors and non-existent networks in some areas. Some reviews suggested that the WiFi user guide could be improved for better clarity.
Overall, while the WiFi service at Town Lodge Umhlanga has been highly reliable and fast in many instances, there are areas that need attention to ensure a consistent and robust connection throughout the hotel.
The pool at Town Lodge Umhlanga garnered a mixed bag of feedback from guests, highlighting both its positive facets and areas for improvement. Many reviews praised the pool for its cleanliness and child-friendly nature. The heated pool and nice surrounding pool area were also commonly lauded, providing a pleasant environment for relaxation and family fun. Parents noted that their kids particularly enjoyed the pool and several guests described it as great or nice.
However, there were some drawbacks noted by guests. The swimming pool area was frequently mentioned as being too small, limiting the space for guests to fully enjoy it. Its location in the shade and the fact that it closes early were also pointed out as less favorable aspects. Some found the pool placement less than ideal and experienced minor inconveniences such as the pool being closed during breakfast and the balcony door not closing properly. Despite these issues, the overall sentiment remained positive with cleanliness and enjoyment being the most consistent themes.
Town Lodge Umhlanga offers a variety of parking options for guests, emphasizing security and convenience. The hotel features safe and secure underground parking areas, ensuring peace of mind for travelers leaving their vehicles overnight. An abundance of parking spots are available, though some guests noted that the spaces could be a bit tight and difficult to maneuver in.
Security in the parking area is a key highlight, as many appreciated the complimentary and private parking arrangements. Despite these positives, a few concerns were raised about the limited number of parking spaces, especially during busier times. Some found it challenging to find a spot or properly park their car without difficulty.
Additionally, a particularly high hump at the exit gate was mentioned as a potential hazard with one incident of vehicle damage reported upon leaving the facility. However, overall, the accessibility and safety of the parking area at Town Lodge Umhlanga were well-received by many guests, providing a generally positive parking experience.
Located conveniently close to a shopping mall, Town Lodge Umhlanga offers a family-friendly environment ideal for those traveling with children. The hotel boasts a child-friendly pool, making it a fun option for families with younger kids, such as those aged four and seven. With secure parking, guests can feel at ease during their stay. The hotel also features family rooms and has easy access to accommodate larger family groups.
A notable service includes a holding room for guests' bags, adding an extra layer of convenience for travelers. The dining area is spacious and welcoming, described as homey, which adds to the overall pleasant experience. While the hotel creates an enjoyable atmosphere for families on a budget, some minor limitations like the transparency of the balconies were noted, potentially affecting privacy.
Overall, the neat and clean premises, along with the strategic location and thoughtful amenities, make Town Lodge Umhlanga a viable option for families looking for a comfortable and affordable stay.
Town Lodge Umhlanga is highly regarded for its facilities and services tailored to business travelers. The hotel's convenient location near Durban Airport and major freeway exits makes it easily accessible and its proximity to the Gateway mall and Old Town Italy adds extra convenience for guests. Visitors find the hotel ideal for short business trips with a central location in Sandton being particularly advantageous.
Guests have highlighted the hotel as excellent for business travel, citing strong WiFi in the rooms and a nice business setup conducive for work. The availability of executive rooms and meeting rooms further enhances its appeal for business functions and meetings.
Many reviewers appreciate the clean, quiet and friendly environment, making it a good place to work from. The cost-effective stay and consistent level of service earn praise with many mentioning that they regularly choose Town Lodge for both business and private stays due to its strategic location and amenities.
While the WiFi on the third floor was noted to be poor, overall, the hotel is considered very good for business stays, offering the necessary conveniences for business travelers in an efficient and neat setting.
Town Lodge Umhlanga has garnered positive feedback for its accessibility features, making it a commendable choice for travelers with disabilities. The hotel is praised for its cleanliness and the ease with which guests can navigate its facilities. The rooms are described as easy to reach and the hotel layout is user-friendly, featuring walkways and external elevators designed for individuals with disabilities.
The location of Town Lodge Umhlanga is frequently highlighted as a strong point. It is noted for being conveniently close to major roads, making it easy to find from the freeway and the airport. The proximity to shopping malls enhances its convenience.
Amenities like the accessible pool and spa facilities contribute to its appeal and the surrounding area is described as pleasant and accessible, encouraging guests to explore.
Overall, Town Lodge Umhlanga stands out due to its thoughtful design and strategic location, ensuring a comfortable and hassle-free stay for all guests.
The outdoor pool at Town Lodge Umhlanga receives a variety of comments from guests. A recurring highlight is the pool's cleanliness and maintenance with several guests noting it as clean, nice and well maintained. Although the pool is described as small or tiny, it seems adequate for many, especially for families as the kids enjoyed it. The pool area itself is also frequently mentioned as a nice and great spot to relax.
Some guests preferred enjoying a poolside breakfast, which adds to the overall pleasant atmosphere. Combining a meal at the hotel’s nice restaurant with a swim made for enjoyable moments. Despite a few criticisms about the pool's size and occasionally its location, many guests appreciated the peacefulness, central location and the friendly staff, which contributed to an overall positive experience.
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Location
The area is celebrated for being safe and secure, ensuring tranquility while remaining near the vibrant activities and attractions. Guests frequently mention the peaceful environment that offers a reprieve from the hustle and bustle, while still being sufficiently close to all necessary conveniences.
This strategically situated hotel also benefits from great connectivity, providing quick and straightforward access to nearby freeways and business hubs. The combination of a serene setting with easy access to shopping centers, eateries and entertainment venues makes Town Lodge Umhlanga a standout choice for visitors looking to enjoy the best of Umhlanga.
Overall, the location is considered exceptional with many guests highlighting it as one of the best features of their stay, creating an ideal balance of convenience, comfort and accessibility.
Breakfast
Many diners highlight the extensive range of options available, which is said to top most lodges and hotels around. From a superb English breakfast to savoury dishes, the variety is a significant plus. The dining area adds to the experience, creating a homey atmosphere that makes breakfast feel special and enjoyable. The helpful and attentive breakfast staff also contribute positively, providing friendly and efficient service.
However, there are a few areas where the breakfast could improve. Some guests feel that the variety could be expanded, particularly to cater more to non-pork eaters and vegetarians. The breakfast menu could include more sweet items and immediate options like chicken. Additionally, the cost of breakfast has been a point of contention for several guests with some feeling it is too pricey compared to local alternatives and other meals offered at the hotel. They suggest that including breakfast in the room price or reducing its cost could enhance the overall value.
Despite these points, the overall sentiment remains very positive. Guests have thoroughly enjoyed their morning meals, finding them filling, delightful and a highlight of their stay at Town Lodge Umhlanga.
Dinner
However, there were notable criticisms as well. Some guests found the menu to be quite limited and expressed disappointment with the taste and quality of certain meals, such as the pizzas and chicken burgers. There were complaints about the lengthy preparation times and occasional issues with food being underwhelming or not meeting expectations. The bar's operating hours were not always convenient and some guests felt the cost for lunch and dinner did not offer good value. Additionally, service at times was inconsistent with reports of unfriendly staff which impacted the dining experience.
Ultimately, while many guests relished their meals and praised the friendly service, there are areas that could benefit from improvement, particularly the variety on the dinner menu and consistency in food quality. The in-house dining can provide a good experience, but those with particular culinary expectations or tight schedules might need to consider dining options outside the hotel.
Rooms
The balconies in certain rooms are noted for offering nice views and a pleasant place for relaxation; however, there are complaints about booking issues where promised balconies were not provided. Another common critique revolves around the lack of bar fridges in many rooms, which multiple guests feel would significantly improve their stay.
Some customers have experienced maintenance issues such as faulty air conditioning, dim lighting and non-functional room access cards. Additionally, noise insulation did not meet expectations for a few visitors.
Cleanliness is a consistent theme with daily housekeeping ensuring neat and tidy rooms. However, occasional lapses, such as long cleaning times and the presence of cockroaches, have been reported. The bedding quality has mixed reviews with some finding pillows too hard or mattresses uncomfortable.
The overall sentiment points to a comfortable, clean and modern lodging experience with room for improvements in space, maintenance and amenities.
Beds
Cleanliness
Guests appreciate the clean facilities, including the spotless bathrooms and fresh-feeling rooms, which contribute to a comfortable and cozy stay. The hotel also boasts modern interiors and well-organized spaces that meet high standards of hygiene. Additionally, the presence of clean and comfortable sitting areas throughout the hotel adds to the guests' positive experience.
The consistent level of cleanliness is complemented by friendly and helpful staff who contribute to a welcoming atmosphere. Overall, Town Lodge Umhlanga delivers an outstanding level of cleanliness and comfort, making it a reliable choice for travelers who prioritize hygiene and a neat environment.
Staff
Wi-Fi
However, not all experiences were seamless. Some guests encountered inefficiencies with the WiFi signal, facing frequent drops that required them to reset their phone connection or switch to cellular data. Reports indicated poor connectivity on certain floors and non-existent networks in some areas. Some reviews suggested that the WiFi user guide could be improved for better clarity.
Overall, while the WiFi service at Town Lodge Umhlanga has been highly reliable and fast in many instances, there are areas that need attention to ensure a consistent and robust connection throughout the hotel.
Pool
However, there were some drawbacks noted by guests. The swimming pool area was frequently mentioned as being too small, limiting the space for guests to fully enjoy it. Its location in the shade and the fact that it closes early were also pointed out as less favorable aspects. Some found the pool placement less than ideal and experienced minor inconveniences such as the pool being closed during breakfast and the balcony door not closing properly. Despite these issues, the overall sentiment remained positive with cleanliness and enjoyment being the most consistent themes.
Parking
Security in the parking area is a key highlight, as many appreciated the complimentary and private parking arrangements. Despite these positives, a few concerns were raised about the limited number of parking spaces, especially during busier times. Some found it challenging to find a spot or properly park their car without difficulty.
Additionally, a particularly high hump at the exit gate was mentioned as a potential hazard with one incident of vehicle damage reported upon leaving the facility. However, overall, the accessibility and safety of the parking area at Town Lodge Umhlanga were well-received by many guests, providing a generally positive parking experience.
Family
A notable service includes a holding room for guests' bags, adding an extra layer of convenience for travelers. The dining area is spacious and welcoming, described as homey, which adds to the overall pleasant experience. While the hotel creates an enjoyable atmosphere for families on a budget, some minor limitations like the transparency of the balconies were noted, potentially affecting privacy.
Overall, the neat and clean premises, along with the strategic location and thoughtful amenities, make Town Lodge Umhlanga a viable option for families looking for a comfortable and affordable stay.
Business
Guests have highlighted the hotel as excellent for business travel, citing strong WiFi in the rooms and a nice business setup conducive for work. The availability of executive rooms and meeting rooms further enhances its appeal for business functions and meetings.
Many reviewers appreciate the clean, quiet and friendly environment, making it a good place to work from. The cost-effective stay and consistent level of service earn praise with many mentioning that they regularly choose Town Lodge for both business and private stays due to its strategic location and amenities.
While the WiFi on the third floor was noted to be poor, overall, the hotel is considered very good for business stays, offering the necessary conveniences for business travelers in an efficient and neat setting.
Accessible
The location of Town Lodge Umhlanga is frequently highlighted as a strong point. It is noted for being conveniently close to major roads, making it easy to find from the freeway and the airport. The proximity to shopping malls enhances its convenience.
Amenities like the accessible pool and spa facilities contribute to its appeal and the surrounding area is described as pleasant and accessible, encouraging guests to explore.
Overall, Town Lodge Umhlanga stands out due to its thoughtful design and strategic location, ensuring a comfortable and hassle-free stay for all guests.
Outdoor Pool
Some guests preferred enjoying a poolside breakfast, which adds to the overall pleasant atmosphere. Combining a meal at the hotel’s nice restaurant with a swim made for enjoyable moments. Despite a few criticisms about the pool's size and occasionally its location, many guests appreciated the peacefulness, central location and the friendly staff, which contributed to an overall positive experience.
Yes, Town Lodge Umhlanga has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Town Lodge Umhlanga.
No, Town Lodge Umhlanga doesn't allow dogs.
Yes, parking facilities are available at Town Lodge Umhlanga.
No, Town Lodge Umhlanga doesn't have a gym.
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