Medical Wellness & SPA Werona

Duszniki Zdroj 50.39358200, 16.38168300 , Ul.zielona 12a (Show on Map)
8.8
Excellent


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Summary of reviewsMedical Wellness & SPA Werona, located in the picturesque surroundings of Duszniki-Zdrój, offers an excellent location that appeals to various travelers. Nestled near the spa park and close to the city center, guests find it convenient to explore local attractions such as mineral water springs, the main promenade and cultural spots like Chopin’s Manor. For enthusiasts, the hotel provides easy access to the slopes of Zieleńiec and nearby hiking trails, enhancing its appeal for both relaxation and adventure.

The culinary experience at Medical Wellness & SPA Werona is highly praised, particularly the breakfast and dinner services. Guests appreciate the broad and diverse selection at breakfast, featuring high-quality food, including vegetarian and vegan options. Dinner is equally commendable, offering a variety of tasty dishes that change daily, accompanied by quick and friendly service in a fabulous restaurant setting.

Rooms are generally described as clean, tidy and modern, featuring amenities like fridges and kettles with daily cleaning services and soundproofing contributing to a comfortable stay. However, some guests find the rooms small or occasionally too warm, suggesting improvements in ventilation and room size could enhance the experience further.

The hotel maintains a high standard of cleanliness throughout its premises, including the pool and spa areas with daily housekeeping ensuring a tidy environment. While there are occasional lapses in consistent cleaning, the overall perception is positive.

Staff at the hotel receive overwhelmingly positive acclaim, noted for their friendliness, helpfulness and professionalism. Both the reception and restaurant staff are frequently highlighted for their polite and attentive service, contributing significantly to guests’ positive experiences.

The spa facilities are a standout feature with guests praising the diverse and inviting spa zone. The heated hot tub, sauna and jacuzzi are particularly appreciated, along with the clean and well-maintained environment. The professional and friendly spa staff and a rich treatment menu further enhance the spa experience.

The hotel's gym has mixed reviews with some guests finding it well-equipped while others noted outdated equipment and poor ventilation. The pool area receives commendable praise for its amenities, temperature and clean environment, although some find it small. Families especially enjoy the pool’s features, including counter currents, jets and a separate whirlpool.

Parking is convenient with ample free spaces available, though some guests suggest improvements in organization and dealing with occasional overcrowding. Beds at the hotel receive mixed feedback with many guests finding them comfortable, though issues with overly soft or worn-out mattresses are noted.

In summary, Medical Wellness & SPA Werona offers a favorable location, excellent culinary experiences and high standards of cleanliness complemented by friendly staff and impressive spa facilities, making it a popular choice for visitors seeking relaxation and adventure in Duszniki-Zdrój.
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3-Star Guest House

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Room Types
Double or Twin Room It features a flat-screen TV and a private bathroom with a shower. A complimentary, welcome bottle of water is provided.

Apartment This apartment features a spacious bedroom and a private bathroom with shower. It is equipped with a flat-screen TV, fridge, kettle and a tea making set with free tea included.

Quadruple This quadruple room features a view and a flat-screen TV. A complimentary, welcome bottle of water is provided, as is 1-hour daily free access to the wellness centre.

Triple Room This triple room has a flat-screen TV. A complimentary, welcome bottle of water is provided.

Deluxe Double Room with Balcony This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.

Guest Reviews
8.8
Excellent
Location
Nestled in the picturesque surroundings of Duszniki-Zdrój, 'Medical Wellness & SPA Werona' boasts an excellent location that appeals to various travelers. The hotel is strategically placed near the spa park, providing a serene and peaceful environment perfect for relaxation and wellness activities. Guests appreciate its convenient proximity to the city center, mineral water springs and main promenade, making it easy to explore local attractions.

For skiing enthusiasts, the hotel offers easy access to the slopes of Zieleńiec and is located a short distance from the Czech border and the ski bus. Additionally, the location serves as an ideal base for outdoor activities with nearby hiking trails leading to notable sites such as Szczeliniec and Błędne Skały. The surrounding picturesque mountains and beautiful views further enhance its charm.

The hotel’s position near several restaurants and shops, as well as cultural spots like Chopin’s Manor, adds to its appeal, providing guests with diverse dining and entertainment options. Despite being close to major attractions, the area remains quiet and peaceful, ensuring a restful stay.

Overall, the favorable location combined with scenic beauty and accessibility to key spots makes 'Medical Wellness & SPA Werona' a popular choice for visitors seeking both relaxation and adventure in Duszniki-Zdrój.

Breakfast
Breakfast at the Medical Wellness & SPA Werona consistently receives high praise from guests. They highlight the food's excellent quality, complemented by a broad and diverse selection that caters to various tastes. The buffet format is particularly appreciated, offering a rich assortment of hot and cold dishes, savory and sweet options and fresh products.

Guests find the breakfast not only delicious but also plentiful with many noting the variety and daily changes in the menu. The availability of vegetarian and vegan options is an added advantage, ensuring that there's something for everyone.

Standout features include quintessential breakfast items such as high-quality ham, cheese, bread and fresh fruits with hot croissants and delicious coffee drawing particular mention. The buffet is described as lavish with careful preparation evident in all offerings.

Overall, the breakfast experience at the Medical Wellness & SPA Werona leaves a lasting impression, making it a noteworthy aspect of any stay.

Dinner
Visitors to the Medical Wellness & SPA Werona frequently commend the hotel’s dining experience, particularly highlighting the excellence of dinner offerings. Guests describe the dinner dishes as very tasty with an incredible variety that changes daily, adding to their overall enjoyment. The restaurant is often referred to as fabulous, impressive and consistently delivering delicious meals. Diners appreciate the quality and quick service, noting that the dishes are always fresh and beautifully presented.

In addition to regular dining, the hotel offers both buffet-style and menu-based dinners, each option receiving praise for its quality and diversity. The availability of both Italian specialties and traditional dishes like homemade broth and pizza adds to the dining appeal. Many reviews specifically mention the abundant portions and rich selection of food offered for dinner, ensuring guests never leave unsatisfied.

While most feedback is positive, a few comments suggest that dinner could benefit from more variety, particularly for vegetarians and there were occasional mentions of the meals being not always hot or being somewhat modest. Despite these minor points, the overall sentiment highlights a delightful dining experience, complementing the excellent breakfast service and contributing to a pleasant stay at the hotel.

In short, the culinary offerings at Medical Wellness & SPA Werona are highly regarded with sumptuous dinners that make a lasting impression on visitors, further enhanced by the pleasant restaurant service and varied menu choices.

Rooms
'Medical Wellness & SPA Werona' receives a mix of positive and some critical feedback regarding its rooms. Guests often appreciate the clean, tidy and modern interiors, highlighting that the rooms are comfortable, well-furnished and nicely decorated. Positive mentions frequently include features like soundproofing, daily cleaning service and the availability of amenities such as fridges and kettles. The cleanliness is highly rated with several guests specifically noting spotless bathrooms and well-maintained spaces.

However, some guests find the rooms to be small and occasionally cramped, particularly for families or those expecting more spacious accommodations. There are also comments about some rooms being too warm or poorly ventilated, which might be problematic for guests sensitive to temperature. Noise can be an issue in certain rooms, especially for those located near busier areas of the hotel or with views obstructed by external structures.

Issues with room maintenance and decor are mentioned with a few guests noting outdated furnishings or inadequate cleaning during their stay. Despite these remarks, the overall sentiment leans towards a positive experience with comfortable stays and a commendable standard of cleanliness.

Beds
Reflecting on the beds at Medical Wellness & SPA Werona generates a mixed response from visitors. Many guests highlight the comfort of the beds, frequently using phrases like "very comfortable beds," "comfortable beds," and "comfortable and clean bed." These sentiments suggest that, for many, the sleeping arrangements at the hotel meet or even exceed expectations, contributing positively to their stay.

That said, there are also a notable number of critiques. A common issue pointed out is the softness of the mattresses with several guests finding them excessively soft or worn out. Reviews also mention instances where the beds were either too hard or a mix of both, leading to discomfort. Specific remarks about the mattresses being "too soft" or describing them as "overly crushed" and "terribly uncomfortable spring mattresses" indicate a need for more consistent quality.

The configuration of the beds also seems to have been a concern for some. Situations where single beds were pushed together to form doubles or where twin beds were used instead of a large bed, sometimes led to spaces between mattresses or a general feeling of discomfort. The use of sofa beds and foldable beds has also been mentioned, which were often deemed less comfortable, especially for additional guests or children.

Despite these varied experiences, the overall ambiance of the rooms, characterized by quietness and additional amenities like extra bedding and pillows, is appreciated. While there are areas for improvement, particularly concerning the consistency and condition of the mattresses, the generally positive feedback on bed comfort suggests a satisfactory experience for many visitors.

Cleanliness
Medical Wellness & SPA Werona generally maintains a high standard of cleanliness that guests appreciate. The hotel's rooms, bathrooms and overall premises are frequently highlighted as very clean and tidy. The cleanliness of the pool and spa area also receives commendation with daily cleaning contributing to the positive perception. Guests find the rooms not only clean but also well-maintained and pleasant with fresh bed linens and daily housekeeping ensuring a tidy environment.

However, a few reviews indicate inconsistencies, such as superficial cleaning and specific issues like dirty fridges and stained towels. Some isolated instances report not entirely clean rooms and bathrooms, suggesting room for improvement in maintaining consistent standards across all facilities. Despite these occasional lapses, the overall feedback underscores the hotel's commitment to cleanliness, contributing to its welcoming and pleasant atmosphere.

Staff
The staff at Medical Wellness & SPA Werona receive overwhelmingly positive acclaim from guests. Descriptions of the team highlight their friendliness, helpfulness and professionalism. Guests frequently note the politeness and attentiveness of the staff, including those in the reception, restaurant and housekeeping areas. The restaurant and spa staff are mentioned as particularly friendly and professional with a positive attitude towards dietary requirements and robust service in the restaurant. Housekeeping staff are frequently praised for their cheerful demeanor and efficiency.

Receptionists have been noted for quickly resolving issues, providing detailed information and being responsive to various needs, although a few guests noted occasional lapses in communication and service. Staff are described as accommodating to both guests and animals with a cooperative disposition that ensures a friendly atmosphere throughout the hotel. Overall, the dedication and warm hospitality of the team contribute significantly to guests' positive experiences at the spa hotel.

Wi-Fi
Guests of Medical Wellness & SPA Werona have mixed opinions about the hotel's Wi-Fi service. Many appreciated the availability of free Wi-Fi and mentioned it worked well enough to support streaming and other activities, indicating strong performance in certain parts of the hotel. Several reviews simply noted "good WiFi," suggesting a satisfactory experience for some. However, others reported issues such as weak Wi-Fi signals, particularly in the evenings or certain areas like the first floor. Some guests found the connection fragmented and unreliable, expressing the need for improvement. Overall, while there are positive aspects to the Wi-Fi service, consistency appears to be an issue.

Spa
The spa at Medical Wellness & SPA Werona has been garnering positive feedback for its impressive and expansive facilities. Guests have highlighted the diverse and inviting spa zone, noting various relaxation options that cater to different preferences. The outdoor features, including a nicely heated hot tub, sauna and jacuzzi, have been particularly appreciated with some pointing out the luxury of enjoying these amenities even during winter.

The indoor spa offerings don't disappoint either; the pool with hydro massages, steam room and various saunas contribute to the overall positive experience. Cleanliness and maintenance of the facilities have been consistently praised, enhancing the overall appeal.

Professionalism within the spa is seen as top-notch with many recommending the treatments and complimenting the competent and friendly staff. The massages have been described as incredible and the spa's rich treatment menu adds to its allure. Despite one or two minor critiques about the water's chlorination in the jacuzzi, the general consensus paints a picture of a lavish, well-maintained and thoroughly enjoyable spa destination.

Families and individuals seeking relaxation can look forward to a pleasant stay, complete with diverse spa services and the possibility of enjoying a cocktail while unwinding in the spa zone.

Gym
The gym at Medical Wellness & SPA Werona has garnered mixed feedback from guests. Some found it nice and well-equipped, appreciating the available fitness facilities. However, there are also notable criticisms with some describing the equipment as outdated, including an old treadmill and a squeaky inclined bench. The gym, situated in the basement, lacks windows and proper ventilation, making the environment less than ideal. Additionally, several pieces of equipment are reported to be broken or in poor condition and the space is occasionally used as storage, reducing its overall functionality and appeal. Despite these drawbacks, the gym may still serve basic workout needs for some guests.

Pool
Medical Wellness & SPA Werona features a pool area that receives commendable praise from guests for its amenities and overall experience. Though on the smaller side, the pool is consistently described as sufficient and enjoyable for a dip with a good temperature that's often highlighted as warm and pleasant. The indoor pool area is notably lovely and many guests appreciate the clean and well-maintained environment.

The pool includes features such as counter currents, jets and a separate whirlpool, adding to the relaxation and fun factor. There are multiple pools available, both indoor and outdoor with heated options that enhance the comfort of the experience. The availability of jacuzzis, including an outdoor hot tub, further contributes to the positive feedback.

Families find the pool particularly enjoyable for children and the overall spa area—with its pools and saunas—is well-prepared and delightful. Despite some mentions of the strong chlorine smell, the general consensus is that the facilities are great with the pool area being clean and pleasant to spend time in.

The pool might be primarily for standing and is sometimes described as small or tiny, yet it remains a popular feature of the hotel, particularly due to the additional hydromassage and massage jets available. The accessibility of the swimming pool, even though sometimes restricted, along with the other spa amenities, makes it a notable part of the guests' stay at Medical Wellness & SPA Werona.

Parking
Medical Wellness & SPA Werona offers a variety of parking options for its guests, including ample free parking right in front of the hotel entrance, making the experience highly convenient. Many guests appreciate that there's always enough parking space and find it reliable and calm, especially the nearby parking. However, some reviews highlight challenges, such as the parking lot's organization needing improvement, occasional overcrowding and a failing parking garage. There are also mentions of the parking lot sometimes being too small to accommodate all guests' vehicles. Nevertheless, the convenience of having free parking nearby and the generally ample space available overshadow these occasional issues, ensuring most visitors a satisfactory experience regarding parking at the hotel.

3 Star
Hotel Verona, a three-star establishment, offers facilities and services that are generally in line with typical three-star expectations. While there are areas where cleanliness could be improved and some rooms do not entirely match the overall hotel standard, the venue maintains a generally positive atmosphere. Though slightly outdated, the overall shortcomings are minor and can be addressed with a bit of effort and attention, potentially enhancing the guest experience.

Indoor Pool
At Medical Wellness & SPA Werona, the indoor pool receives a mix of feedback from guests. While consistently noted for its cleanliness and being well-maintained, its size appears to be a point of contention. Described as small and even tiny, the pool may struggle to accommodate a high number of guests comfortably. However, its well-setup and neat appearance make it a favorable spot for relaxation despite its limited space.


Yes, Medical Wellness & SPA Werona has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Medical Wellness & SPA Werona.

Yes, Medical Wellness & SPA Werona welcomes dogs.

Yes, parking facilities are available at Medical Wellness & SPA Werona.

Yes, Medical Wellness & SPA Werona has a gym.

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