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Summary of reviewsCumberland Hotel, located in a prime area of Edinburgh, is celebrated for its excellent and convenient location. It offers easy access to public transportation, key attractions and dining options, all while ensuring a peaceful stay in a tranquil setting. The local neighborhood charm adds to its allure, making it a highly recommended choice for visitors.
The breakfast experience at the hotel generally receives positive feedback, appreciated for its variety and quality. Guests highlighted the hearty, well-prepared meals and the friendly, attentive breakfast staff. Specific items like traditional Scottish fare were particularly enjoyed and the breakfast atmosphere is noted for being cozy and well-organized.
The hotel's dining options are more limited, particularly for dinner. While the bar area is praised for its ambiance and service, the lack of an evening meal service often leads guests to explore nearby eateries. Lunch choices are sparse and although breakfast service has seen some challenges, it still manages to offer a decent start to the day for most guests.
Guest reviews about the rooms present a balance between traditional charm and modern conveniences. Spaciousness and cleanliness are frequently appreciated with family rooms being particularly comfortable. Though some rooms feature modern amenities, others show signs of aging with occasional maintenance issues. Rooms are generally clean and tidy, despite some sporadic reports of minor cleanliness lapses.
The staff at Cumberland Hotel have earned significant praise for their friendliness and helpfulness with reception staff being especially noted for their courtesy and professionalism. Individual employees are often mentioned for their exceptional service.
WiFi connectivity is a mixed experience with some guests finding it reliable and satisfactory, while others face persistent issues with weak or nonexistent connections. It might be advisable to check with the hotel about WiFi availability before the stay, especially for those who require reliable internet access.
Parking options at the hotel are generally well-received, noted for their convenience and ample space. However, the additional daily fee, ranging from £10 to £15, is seen as an extra expense, though many guests find it justified by the convenience offered.
For families, the Cumberland Hotel is a strong contender providing spacious accommodations and a family-friendly atmosphere. The hotel’s prime location and attentive service make it a solid choice for family vacations, despite some minor drawbacks regarding child-specific amenities and occasional noise issues.
Overall, Cumberland Hotel offers a strategic location, comfortable accommodations and friendly service, making it a commendable choice for visitors seeking both accessibility and tranquility in Edinburgh. Show more
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Hotel with Parking
Cumberland Hotel, an elegant lodging choice in Edinburgh, is housed within two historically listed Victorian buildings, where original features and spacious rooms create an inviting atmosphere. Each room is equipped with a TV, tea and coffee making facilities and en-suite amenities, all complemented by complimentary Wi-Fi access.
With a conveniently located bus stop just outside the hotel, guests can easily explore the city center. The Murrayfield International Rugby Ground, Edinburgh International Conference Centre, and Haymarket Train Station are all within a 10-minute walk from the property.
For those arriving by car, parking at the Cumberland Hotel is available on a limited basis. While it's not possible to guarantee or reserve a parking space for everyone, guests can book a spot upon arrival at £10 per car per night, subject to availability. It's important to note that commercial vehicles, vans, minibuses, and trucks are not permitted. In the event that the hotel's car park is full, guests will need to find alternative parking in the nearby area. The hotel additionally provides on-site accessible parking for the convenience of its guests.
Hotel near Golf Courses
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
Room Types
Triple RoomThis is a spacious room with tea/coffee-making facilities and local information guides. Most rooms with picturesque views.
Room configuration is based on availability.
Classic Double RoomA bright Double Room with tea/coffee-making facilities and local information guides. Most rooms with picturesque views.
Family SuiteThis is a large Family Rooms with tea/coffee-making facilities and local information guides. Most rooms with picturesque views.
Classic Twin RoomA bright Twin Room with tea/coffee-making facilities and local information guides. Most rooms with picturesque views.
Quadruple RoomA very spacious room with tea/coffee-making facilities and local information guides. Most rooms with picturesque views.
Business Double RoomThis room includes:
- Tea/coffee-making facilities
- Local information guides.
Most rooms with picturesque views.
Deluxe Double RoomThis rooms has a 43 inch Smart TV, tea and coffee making facilities and a mini fridge.
Deluxe Single RoomThis rooms has a 43 inch Smart TV, tea and coffee making facilities and a mini fridge.
Deluxe Quadruple RoomThis is a large family room has a 43 inch Smart TV, tea and coffee making facilities and a mini fridge.
Deluxe Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a tea and coffee maker, a wardrobe, heating and a flat-screen TV with satellite channels. The unit has 2 beds.
Deluxe Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and heating. The unit offers 2 beds.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.
Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and heating. The unit offers 2 beds.
Deluxe Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
7.4
Good
Location
Located in a prime area of Edinburgh, Cumberland Hotel boasts an excellent location praised by many of its previous guests. Conveniently situated close to public transportation, the hotel offers easy access to both the city center and the airport. The Airlink 100 bus stop is right in front of the hotel, making travel to and from the airport a breeze. Haymarket Station is only a short walk away, providing further transport options, including trams.
Ideal for explorers, the hotel is within walking distance of many of Edinburgh's key attractions, including Princes Street, the historic old town and the castle. Additionally, it is close to popular areas such as Dean Village and Murrayfield Stadium, making it perfect for both tourists and sports fans. Despite its central location, the hotel is in a quiet area, allowing guests to enjoy a peaceful stay.
For those who prefer to explore on foot, the city center is reachable within a 20-30 minute walk with several dining and entertainment options along the way. The local neighborhood is noted for its beauty with nearby old mansions and green areas adding to the hotel’s charm.
Overall, the Cumberland Hotel is well-regarded for its strategic location that balances accessibility with tranquility, making it a highly recommended choice for visitors to Edinburgh.
Breakfast
The breakfast experience at the Cumberland Hotel largely receives positive feedback from guests, especially highlighting the variety and quality of meals. Many guests found the breakfast to be very good, tasty and well-prepared with a decent selection ranging from traditional English and Scottish breakfasts to continental options. The breakfast staff were frequently praised for their friendliness and attentiveness, contributing to an overall pleasant breakfast experience.
Several reviews mentioned that the breakfast was plentiful and filling with some guests particularly enjoying specific items like omelettes, hot cooked breakfasts or the traditional Scottish fare. The cozy atmosphere and good organization of breakfast service were also appreciated. While the breakfast buffet offered a hearty start to the day, some guests noted the excellent value for money, especially when breakfast was included in the stay.
However, a few reviews pointed out areas for improvement. Some guests felt the breakfast was not worth the extra charge and mentioned issues like lukewarm food, limited options and occasional mistakes in orders. There were also comments about breakfast being a bit basic given the cost and at times the buffet requiring replenishment upon request. Cold items like bacon and beans, as well as weak coffee, were minor points of criticism.
Overall, the breakfast at the Cumberland Hotel is generally well-regarded, featuring a solid range of options and good quality, though some guests suggest it could benefit from greater variety and consistent temperature control.
Dinner
Cumberland Hotel offers a mixed dining experience. The standout feature is a charming bar, which guests frequently praised as a delightful spot to unwind. Although the bar itself is appreciated for its cozy atmosphere and good service, dinner options at the hotel are limited and often nonexistent. Several guests mentioned that the hotel no longer serves evening meals, despite menus being available in rooms and on bar tables. This lack of dinner service has been attributed to kitchen closures, staffing shortages and the impact of Covid-19.
For those looking to dine in, options are sparse with limited lunch choices and some reported issues with the quality of the food. One guest mentioned that dinner was an exceptional experience, but such positive remarks about the food's quality are rare. Instead, most guests found themselves needing to explore nearby eateries, which are conveniently located within a ten-minute walk from the hotel.
Breakfast service also posed some challenges; it is described as inflexible and slow with some guests opting to skip it in favor of nearby cafes. While the hotel does provide a continental buffet, its value for money was questioned by some.
In summary, while Cumberland Hotel excels in providing a pleasant bar experience, those planning to dine at the hotel might need to seek alternatives outside the premises due to limited or unavailable meal services.
Rooms
The rooms at Cumberland Hotel offer a mixed experience, balancing between traditional charm and modern conveniences. Many guests appreciated the spaciousness and cleanliness with several rooms being described as large, well-furnished and boasting beautiful views of the garden or parkland. The family rooms, in particular, were noted for their ample space and comfort, making them ideal for groups or those traveling with children.
However, the decor and maintenance of the rooms have received varied feedback. Some rooms have been recently renovated, featuring modern amenities such as smart TVs, USB sockets and contemporary bathrooms. Yet, others show signs of aging with dated decor, uneven heating and occasional maintenance issues. The charm of the older, Victorian-style building appeals to some, though it can result in quirks like low ceilings, small windows and long walks through stairs and doors to reach certain rooms.
Cleanliness is generally praised with rooms being described as tidy, spotless and serviced daily. However, sporadic reports of unclean bathrooms, dust and maintenance lapses suggest that housekeeping standards might vary. Heating and ventilation can also be a concern with some rooms being too cold or too hot and a few lacking proper ventilation.
Despite its shortcomings, the Cumberland Hotel provides a cozy, welcoming environment with comfortable beds and essential amenities such as tea and coffee facilities in the rooms. Its convenient location near good restaurants and transportation links adds to its appeal, making it a suitable choice for those seeking both comfort and accessibility.
Beds
When it comes to the beds at Cumberland Hotel, guest reviews reveal a mix of experiences. On the positive side, many found the beds to be comfortable, spacious and conducive to a great night's sleep with several guests describing them as incredibly comfortable or the most comfortable they've ever slept in. Some praised the beds for being cozy, offering great comfort and warmth and facilitating deep sleep with minimal nocturnal disturbances. Soft mattresses also received favorable comments for their cozy and relaxing feel.
However, less favorable feedback highlighted issues with bed size and firmness. A number of guests mentioned that the beds were too small or narrow, making it difficult for two people to sleep comfortably. Others found the mattresses either too soft or extremely hard, impacting their sleep quality. Complaints about creaking, sagging and sloping beds were also noted, adding to the discomfort for some visitors.
Moreover, there were occasional remarks about dated and worn-out bedding, including wafer-thin mattresses, flat pillows and duvets that didn't fit properly. Cleanliness under the beds was a concern for a few, along with minor issues like bedside lights not working.
In conclusion, while many guests had a restful and pleasant experience with the beds at Cumberland Hotel, there were notable criticisms concerning bed size, firmness and maintenance that affected the satisfaction of other visitors.
Cleanliness
Cumberland Hotel presents a mixed picture in terms of cleanliness based on guest reviews. Many guests appreciated the general cleanliness of the hotel, describing the rooms as clean, tidy and well-maintained. The hotel is noted for its immaculate standards with several guests highlighting spotless rooms and clean, comfortable surroundings. Daily cleaning services were frequently complemented, as were the lovely and attentive cleaners. The bathroom cleanliness also received positive marks and the reception area was described as very clean.
However, not all feedback was favorable. A portion of guests reported superficial cleaning with lingering dust on surfaces and dirty carpets and curtains being common complaints. Instances of mold in bathrooms and stale smells in some rooms were also mentioned. While some rooms were described as very clean, other reports mentioned various degrees of neglect, such as rooms not being cleaned during the stay or not cleaned thoroughly. Specific issues like dead flies on windowsills, sticky tea trays and dirt in corners detracted from the overall experience for several visitors.
Despite these cleanliness hiccups, the hotel’s location and its peaceful, accommodating environment have been appreciated. The historical charm of the building, although dated, added a comforting theme for some. Overall, while Cumberland Hotel can offer a tidy and welcoming stay, the experiences with room cleanliness can vary significantly.
Staff
The staff at Cumberland Hotel has garnered significant praise from guests with many emphasizing their friendliness and helpfulness. The reception staff, in particular, is frequently highlighted for being exceptionally welcoming and courteous. Various guests describe the staff as polite, professional, attentive and always ready to assist with a smile. Individual staff members like Sam and Tomas receive special mentions for their noteworthy service and hospitality. Despite some comments about the receptionists' temperament and occasional abruptness, the overriding sentiment remains positive with reviewers appreciating the supportive and accommodating nature of the staff. Some concerns were raised about personnel changes and perceived inconsistencies in service, but the general consensus confirms that the hotel's team is effective in creating a pleasant and inviting atmosphere for its guests.
Wi-Fi
The Cumberland Hotel presents a mixed bag when it comes to WiFi connectivity. For some guests, the WiFi worked perfectly or was described as good, reliable and without issues. A few even noted an easy connection and satisfactory internet speed. The allure of free Wi-Fi was also a notable perk mentioned by several visitors.
However, a number of guests experienced significant issues. Many reported that WiFi was weak, flakey or didn’t work at all with some dealing with persistent connection problems throughout their entire stay. Reliability and availability appeared to be recurring problems with some guests unable to connect at all, experiencing fluctuating connections or finding the WiFi completely absent during parts of their stay.
The variability in WiFi quality seems to suggest that while some areas or times may have decent coverage, others do not. For those heavily dependent on internet access during their stay, this could be a potential inconvenience. Guests might be advised to clarify the WiFi situation with the hotel in advance or consider alternative internet solutions if reliable connectivity is crucial to their visit.
Parking
Nestled in a prime location, the Cumberland Hotel offers a variety of parking options that generally receive positive feedback from guests. On-site parking is frequently mentioned as convenient and easy to access with ample space directly in front of the hotel. The parking facilities are considered good and helpful, providing a useful amenity for travelers arriving by car.
Guests appreciate the ease of parking and the availability of spaces, making it straightforward to secure a spot without much hassle. The option for private parking adds an extra layer of convenience for those staying at the hotel, although there is a daily fee associated with it.
Many guests have noted the cost of parking, which ranges from £10 to £15 per day, as an additional expense that some find surprisingly high given the location. Despite the cost, the feature of having secure parking on-site is highlighted as beneficial, especially compared to public car parks.
However, there are a few areas that could use improvement, such as better lighting in some parking areas to prevent vehicle damage and clearer signage to avoid confusion. Additionally, the car park can feel a bit tight and the lack of a pre-booking guarantee for parking spaces can be a minor inconvenience.
Overall, the Cumberland Hotel seems to provide a satisfactory parking experience, balancing convenience and availability with a fee that some guests feel is justified by the ease it offers.
Family
Cumberland Hotel is touted as an excellent destination for families, especially those traveling with children. With a great location just a 15-minute walk from the city center, the hotel offers spacious and clean accommodations that cater specifically to families. The family suites and rooms are often highlighted for their size with options big enough to comfortably accommodate a family of five, including rooms featuring up to three single beds.
Guests frequently mention the family-friendly atmosphere, noting the welcoming and helpful staff that contribute to a comfortable stay. The hotel is described as immaculate and it's praised for being a great value for money. Families appreciate the thoughtful touches like well-equipped rooms and family-friendly amenities, making it a convenient and enjoyable experience.
Despite the overall positive feedback, some guests pointed out areas for improvement. The space in some family rooms did not always match the expansive images online and a few reviewers noted a lack of child-specific amenities and play areas. Noise from other children could also be a drawback for some visitors.
In summary, Cumberland Hotel shines as a family-oriented venue with large, comfortable rooms, attentive service and a prime location, making it a solid choice for family vacations.
3 Star
Cumberland Hotel offers a convenient location near the city center and provides a budget-friendly stay with decent service and fair value for money. The hotel is housed in an old building that exudes a certain charm from the outside, although the interior decor leaves much to be desired with tacky wallpaper and a need for modernisation and better cleanliness.
Being a three-star hotel, it has the basic amenities you would expect, fitting the price range it targets. However, some guests feel that it falls short of true three-star standards, citing outdated facilities and an overall experience that does not align with the advertised rating. The beds and breakfast, simple and functional, did not meet everyone's expectations, particularly during the festival season when prices were disproportionately high.
Despite these drawbacks, Cumberland Hotel remains a good option for budget-conscious travelers looking for value accommodation in a prime location, even if the overall experience is merely average and the hotel could benefit from some upgrades and a fresher look.
Accessible
The Cumberland Hotel in Edinburgh boasts a convenient location for travelers, particularly for those who rely on public transportation. The hotel's accessibility is highlighted by a bus stop directly in front of the building with buses traveling to and from the airport, making it easy for guests to navigate the area. The rooms, while accessible on the ground floor, lack lifts, which might pose a challenge for some. Guests have noted that there are accessible showers available, enhancing comfort for those with specific needs. Additionally, the presence of paid internal parking, despite some inconvenience, adds to the hotel's accessibility. Despite certain limitations, such as no staff availability after 10pm and the absence of meal services, the Cumberland Hotel remains a strongly positioned, three-star option for travelers looking for an accessible stay in Edinburgh.
Historic
Nestled in a historic neighborhood, Cumberland Hotel is an exquisite blend of old-world charm and historical magnificence. The hotel, housed in two beautifully connected old mansions, offers a glimpse into a bygone era with its Victorian style and medieval feel. Guests are often captivated by the hotel's charming English architecture and the lovely old-fashioned ambiance it exudes. The structure, surrounded by a delightful flower garden, stands as a testament to its classic Anglo-Saxon roots.
The beautiful old building with its original features intact, provides a unique and pleasant stay. The period property maintains its historic farmhouse appeal, further enhanced by its traditional and old-fashioned design elements. Cumberland Hotel's quiet, safe and central location makes it a convenient hub for exploring the historic center with plenty of interesting restaurants within walking distance.
An impressive and stylish structure, Cumberland Hotel's historical significance and picturesque setting make it a lovely place to stay for those who appreciate character and elegance. Overall, it offers an exceptional stay, blending the charm of yesteryears with the comforts of today.
No, Cumberland Hotel doesn't have any pool.
No, a spa isn't available at Cumberland Hotel.
No, Cumberland Hotel doesn't allow dogs.
Yes, parking facilities are available at Cumberland Hotel.