No11 Boutique Hotel & Brasserie
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Summary of reviewsNo11 Boutique Hotel & Brasserie in Edinburgh has garnered an impressive reputation for its outstanding location, offering a perfect balance between peaceful retreat and central convenience. Nestled in a quiet yet accessible area, the hotel is a short walk from key attractions like the Playhouse, Princes Street and Calton Hill, making it an excellent base for exploring both the Old and New Towns. Guests particularly appreciate its proximity to Waverley Station and various public transport options, ensuring ease of access around the city. The charming neighborhood atmosphere, beautiful architecture and nearby eateries add to the alluring appeal.
The breakfast provided at the hotel is predominantly well-received with guests praising the delicious, freshly prepared offerings and excellent service. Standout items include pancakes, French toast and poached eggs with avocado. The variety and quality of the Scottish and English breakfast options, along with vegetarian and vegan choices, are frequently highlighted. Despite occasional service delays and limited gluten-free options, the overall sentiment is very favorable with many considering it one of the best hotel breakfasts they've had.
Dinner at the hotel's brasserie is consistently lauded for its flavorful, beautifully presented dishes. The quality of the evening meals, particularly the well-cooked beef and six-course tasting menu, is often described as outstanding and first-class. The attentive staff and excellent wine selection further enhance the dining experience, making it a key highlight of many stays, despite some guests finding the menu limited or prices slightly high.
Rooms at No11 Boutique Hotel & Brasserie are widely praised for their spaciousness, cleanliness and stylish decor. Guests appreciate the comfortable beds, modern bathrooms and luxurious features such as roll-top baths and heated floors. The historical charm and unique furnishings add a cozy ambiance, contributing to the overall positive impression. While there are occasional issues with room sizes and minor maintenance, most visitors find the accommodations both charming and practical.
Cleanliness is a standout feature with many guests noting their rooms as spotlessly clean and well-presented. Despite some inconsistencies in housekeeping, the hotel's commitment to a tidy and appealing environment ensures that most stays are pleasant and comfortable.
The exceptional staff at No11 Boutique Hotel & Brasserie significantly enhance the guest experience. Described as friendly, professional and incredibly helpful, the team consistently goes above and beyond to accommodate guest needs and provide a welcoming atmosphere. Specific staff members often receive praise for their personalized service, making many guests eager to return.
The availability of free WiFi is appreciated, particularly in common areas where the connection is more reliable. However, inconsistencies in WiFi quality in certain rooms and concerns about network security suggest room for improvement in this area.
While the hotel is more oriented towards couples, it still provides a welcoming environment for families. The attentive and accommodating staff, along with the cozy atmosphere, ensure that families feel comfortable and well-cared for during their stay.
Located in the heart of Edinburgh, the hotel offers easy access to a vibrant nightlife while maintaining a peaceful environment. Guests enjoy the proximity to bars, restaurants and theaters and appreciate the balance between a quiet retreat and a lively night scene.
The comfortable beds at No11 Boutique Hotel & Brasserie are frequently highlighted as a key aspect of a pleasant stay. Clean, well-maintained and supportive, the beds contribute to a restful night's sleep for many guests, despite occasional mentions of minor issues with mattresses and pillows.
Overall, No11 Boutique Hotel & Brasserie is celebrated for its prime location, excellent dining, charming accommodations, exceptional staff and a comfortable, clean environment. It provides a delightful experience for guests looking to explore Edinburgh while enjoying a serene, welcoming retreat.
Categories
The breakfast provided at the hotel is predominantly well-received with guests praising the delicious, freshly prepared offerings and excellent service. Standout items include pancakes, French toast and poached eggs with avocado. The variety and quality of the Scottish and English breakfast options, along with vegetarian and vegan choices, are frequently highlighted. Despite occasional service delays and limited gluten-free options, the overall sentiment is very favorable with many considering it one of the best hotel breakfasts they've had.
Dinner at the hotel's brasserie is consistently lauded for its flavorful, beautifully presented dishes. The quality of the evening meals, particularly the well-cooked beef and six-course tasting menu, is often described as outstanding and first-class. The attentive staff and excellent wine selection further enhance the dining experience, making it a key highlight of many stays, despite some guests finding the menu limited or prices slightly high.
Rooms at No11 Boutique Hotel & Brasserie are widely praised for their spaciousness, cleanliness and stylish decor. Guests appreciate the comfortable beds, modern bathrooms and luxurious features such as roll-top baths and heated floors. The historical charm and unique furnishings add a cozy ambiance, contributing to the overall positive impression. While there are occasional issues with room sizes and minor maintenance, most visitors find the accommodations both charming and practical.
Cleanliness is a standout feature with many guests noting their rooms as spotlessly clean and well-presented. Despite some inconsistencies in housekeeping, the hotel's commitment to a tidy and appealing environment ensures that most stays are pleasant and comfortable.
The exceptional staff at No11 Boutique Hotel & Brasserie significantly enhance the guest experience. Described as friendly, professional and incredibly helpful, the team consistently goes above and beyond to accommodate guest needs and provide a welcoming atmosphere. Specific staff members often receive praise for their personalized service, making many guests eager to return.
The availability of free WiFi is appreciated, particularly in common areas where the connection is more reliable. However, inconsistencies in WiFi quality in certain rooms and concerns about network security suggest room for improvement in this area.
While the hotel is more oriented towards couples, it still provides a welcoming environment for families. The attentive and accommodating staff, along with the cozy atmosphere, ensure that families feel comfortable and well-cared for during their stay.
Located in the heart of Edinburgh, the hotel offers easy access to a vibrant nightlife while maintaining a peaceful environment. Guests enjoy the proximity to bars, restaurants and theaters and appreciate the balance between a quiet retreat and a lively night scene.
The comfortable beds at No11 Boutique Hotel & Brasserie are frequently highlighted as a key aspect of a pleasant stay. Clean, well-maintained and supportive, the beds contribute to a restful night's sleep for many guests, despite occasional mentions of minor issues with mattresses and pillows.
Overall, No11 Boutique Hotel & Brasserie is celebrated for its prime location, excellent dining, charming accommodations, exceptional staff and a comfortable, clean environment. It provides a delightful experience for guests looking to explore Edinburgh while enjoying a serene, welcoming retreat.
Boutique-style Hotel
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Small Hotel
4-Star Hotel
Guest Reviews
No11 Boutique Hotel & Brasserie offers an outstanding location for guests looking to explore Edinburgh. Nestled in a quiet yet central area, the hotel is just a short walk from key attractions like the Playhouse, Princes Street and Calton Hill. It is conveniently situated near Waverley Station, making it easy to access by train or tram. Many guests appreciated the peaceful neighborhood, which provides a tranquil escape from the city's hustle and bustle, while still being close enough to walk to restaurants, bars and shops.
The hotel’s proximity to both the Old and New Towns means that guests can easily visit the historical and cultural sites of Edinburgh. The location is also ideal for theater-goers and shoppers with the St James Quarter and various local cafes, pubs and stores nearby. Public transportation is readily accessible with bus stops and tram lines just a few minutes away, offering quick transit to various parts of the city.
Guests consistently praised the hotel's centrality, noting that most major attractions and the city center are within a comfortable walking distance, typically ranging from 10 to 20 minutes. The surrounding area is described as charming with beautiful architecture, offering a serene atmosphere despite its central location. Overall, No11 Boutique Hotel & Brasserie provides a perfect base for visitors wanting to explore Edinburgh's sights while enjoying a peaceful retreat.
No11 Boutique Hotel & Brasserie offers a predominantly well-received breakfast experience, characterized by its high quality and variety. Most guests found the breakfast to be delicious and freshly prepared with standout items like the pancakes, French toast and poached eggs with avocado. The Scottish and English breakfast options were often highlighted for their generous portions and tasty ingredients. Many visitors praised the excellent service, noting that staff were accommodating and efficient.
The breakfast menu is mostly à la carte, providing a range of choices including vegetarian and vegan options, which were appreciated by guests with specific dietary needs. Despite some fluctuations, the consistency of the breakfast quality was generally good with several reviewers mentioning it as one of the best they've had in a hotel. Fresh, locally sourced ingredients contributed to the positive reviews, making the breakfast enjoyable and well worth the daily fee.
However, there were a few mixed reviews. Some guests found the breakfast service slightly slow, affecting their ability to enjoy a full meal before work. A minority noted limitations in gluten-free options and felt that the portion sizes could be bigger. Additionally, a few guests experienced issues with the timing, as breakfast wasn’t served early enough for their schedules. Despite these occasional drawbacks, the overall sentiment towards the breakfast at No11 Boutique Hotel & Brasserie remains very favorable.
The dining experience at No11 Boutique Hotel & Brasserie consistently impressed guests with wonderfully flavorful and beautifully presented dishes. Visitors lauded the restaurant for its delicious evening meals, describing the food as outstanding, first-class and superb. Both dinner and breakfast were frequently praised for their high standards with the breakfast setting exuding a charming ambiance.
Diners relished the well-cooked and tender cuts of beef, complemented by impressive portions and an excellent selection of wines and drinks. The six-course tasting menu stood out, often described as spectacular, out of this world and a superb experience for foodies. The attentive and friendly staff added to the overall positive experience, ensuring guests felt well-cared for throughout their meals.
While some found the dinner menu somewhat limited or the prices a bit high, the majority felt the quality justified the cost, often noting the restaurant as a key highlight of their stay. Whether for a casual lunch, a fantastic pre-theatre dinner or a memorable evening meal, the hotel’s restaurant offered a consistently exceptional culinary experience that many guests were eager to return to.
Visitors to No11 Boutique Hotel & Brasserie have shared a wealth of insights regarding their experiences in the hotel's rooms. Predominantly, guests appreciated the spacious, clean and well-decorated accommodations. Many reviews highlighted the comfort and luxury of the rooms, mentioning elements such as modern bathrooms, comfortable beds and unique decor. Additionally, the bathrooms frequently received praise for being spotless and equipped with luxurious features like roll-top baths and heated floors.
Several guests were delighted by the historical charm and stylish decor, noting that the rooms had a cozy and warm ambiance. Some reviews pointed out specific rooms that stood out due to their high ceilings, ample space and impressive furnishings. The suites, in particular, were noted for their generous size and excellent amenities.
However, it was not all positive; some guests encountered issues such as small room sizes, especially in basement or attic rooms and occasional ventilation problems. Despite a few mentions of outdated or tired rooms and minor maintenance issues, the overall impression was that of a lovely stay with the gracious and helpful staff frequently commended.
In summary, No11 Boutique Hotel & Brasserie generally offers charming, clean and comfortable rooms that cater to both aesthetic and practical needs, ensuring a satisfying stay for most visitors.
No11 Boutique Hotel & Brasserie is highly praised for its comfortable beds, which are a highlight for many guests. The beds are frequently described as very comfortable, super comfy and luxurious, providing some of the best sleep experiences guests have had in a while. Notably, the hotel offers various types of beds, including cozy four-poster beds and spacious king-sized beds.
Guests consistently note the cleanliness of the beds, affirming that the bedding and mattresses are well-maintained. The majority of the reviews highlight that the beds are not only clean but also yield a restful night's sleep with their softness and support. Even in cases where the room décor could use a refresh, the comfort of the bed remains a constant positive note.
However, a few reviews mention issues such as hard or overly soft mattresses, scruffy pillows and beds that could benefit from being better made. Despite these occasional drawbacks, the overall consensus is that the beds at No11 Boutique Hotel & Brasserie contribute significantly to a pleasant and rejuvenating stay. The helpful staff and the cozy ambiance of the rooms further enhance the guest experience.
No11 Boutique Hotel & Brasserie receives standout praise for its cleanliness with many guests highlighting their rooms as spotlessly clean, tidy and well-presented. Reviewers frequently described the hotel as very clean and tidy, mentioning attributes such as clean towels, spacious and modern facilities and beautifully decorated interiors. Rooms were often noted for being warm, comfortable and clean, which contributed to an overall pleasant stay.
However, a number of reviews pointed out some inconsistencies in housekeeping, including dust in certain areas, stains on curtains and towels and occasional lapses in attention to detail. Specific mentions of bathroom cleanliness issues, such as dust and dirt in corners, unclean tiles and leftover items from previous guests, suggest room for improvement in maintaining consistent standards.
Despite these occasional issues, the hotel made a strong impression with its clean and comfortable environment, ensuring that most stays were enjoyed thanks to its overall tidy and appealing atmosphere.
The 'No11 Boutique Hotel & Brasserie' has garnered high praise for its exceptional staff, who are frequently described as friendly, professional and incredibly helpful. Guests consistently highlight the welcoming atmosphere created by the attentive and kind team. The staff's friendliness extends from the reception desk to the concierge services, ensuring a warm greeting and efficient assistance throughout each guest's stay. Specific mentions of individual staff members, like Monica and Irene, underscore the personalized service that makes guests feel at home.
The team at No11 Boutique Hotel & Brasserie is noted for their ability to address needs promptly, assist with luggage and provide thorough information about the hotel and its surroundings. Their professionalism and courteous demeanor contribute significantly to the overall positive experience at the hotel. Many reviews emphasize that nothing was too much trouble for the staff, who often went above and beyond to accommodate guest requests and ensure comfort.
Despite occasional remarks about service shortcomings or isolated experiences of staff unavailability, the overwhelming sentiment reflects a high standard of hospitality. The combination of a friendly, helpful and professional staff sets a pleasant, welcoming tone, making it a standout feature of the No11 Boutique Hotel & Brasserie. This personable service has left many guests eager to return, appreciative of the attentive care and the friendly interactions that characterize their stays.
At No11 Boutique Hotel & Brasserie, guests appreciate the availability of free WiFi, which many found to work well for basic needs, including working on a computer. Some highlighted specifically that the Wi-Fi worked very well in the common areas and commented positively on the convenience it provided for those needing to stay connected.
However, there are noticeable inconsistencies in the WiFi quality throughout the hotel. Certain rooms suffer from unreliable connections with some guests unable to connect to the internet at all. Others found the signal strength to be limited or nonexistent later in the evening. The internet-based TV service also posed issues with reports of it cutting out frequently. Additionally, some reviewers pointed out concerns about the security of the Wi-Fi network.
While the common areas seem to offer a more reliable connection, the fluctuating quality and accessibility of the WiFi in different rooms suggest that the service might not meet everyone's needs consistently.
No11 Boutique Hotel & Brasserie may not be primarily designed for families with its emphasis on being a more intimate, couples-oriented establishment. However, guests note that it still manages to provide a welcoming environment for family stays. The hotel is described as having a lovely family atmosphere, reflected in its small boutique size and the fact that it is family-run. Reviews highlight that the staff are accommodating, family-friendly and especially attentive to children with kids feeling exceptionally welcomed and entertained.
Families, including a family of four, have stayed comfortably and children seem to particularly enjoy their interactions with the dedicated staff. While some reviews suggest it might not be the ideal place for families, others disagree, calling it a good family hotel that can cater to various needs. Additionally, the hotel managed to support a family wedding event successfully, indicating a flexible approach to family gatherings and celebrations.
The amenities are noted as suitable, even for business activities with a standout mention for perfect wifi. Breakfast also received positive feedback for its quality. Despite mixed comments on its family-oriented appeal, the consensus leans towards a welcoming, accommodating environment with a strong family-friendly vibe.
Situated in the heart of Edinburgh, No11 Boutique Hotel & Brasserie offers an ideal location for those seeking both tranquility and easy access to the city's vibrant nightlife. Guests praise its proximity to a variety of bars, restaurants and entertainment options, including theaters and cinema houses, all within a short walking distance.
Despite its closeness to the lively night scene, the hotel itself maintains a peaceful atmosphere, ensuring a restful night's sleep. The bar and restaurant options nearby are highly regarded, offering a delightful mix of food and drinks. The hotel's own bar, while noted for its great atmosphere and quality meals, closes relatively early, but this is balanced by the plethora of nearby pubs and nightlife venues which guests found inviting.
The staff receives commendations for their enthusiasm and helpfulness, particularly in assisting late-night arrivals. The location's accessibility makes it easy for guests to explore the surrounding nightlife and return to the hotel effortlessly.
Overall, No11 Boutique Hotel & Brasserie strikes a harmonious balance between a quiet retreat and a gateway to Edinburgh's bustling nightlife, making it an excellent choice for visitors looking to experience the best of both worlds.
No11 Boutique Hotel & Brasserie is lauded for its excellent location in the city center, making it convenient to explore nearby attractions such as Princess Street. Visitors frequently describe the service as fantastic and top notch with many highlighting the staff's accommodating nature and five-star service. Guests find the hotel to be very clean and comfortable, adding to the overall enjoyable experience. The breakfast offerings are also well-received, praised for being great and satisfying.
However, several reviewers express disappointment with the hotel's four-star rating. Many feel that the facilities and room standards do not correspond to what is typically expected from a four-star property. Some guests noted that the interior appears tired and amenities like tea and coffee are basic, comparable to those found in less prestigious hotels. Concerns were also raised about the hygiene of multi-use bottles provided in rooms.
Despite these mixed reviews on the four-star designation, many guests appreciate the hotel's unique luxurious style and reasonable pricing. The consensus remains positive among those who have experienced the charm and service of No11 Boutique Hotel & Brasserie with a significant number of guests stating they would definitely return.
Reviewing No11 Boutique Hotel & Brasserie through the lens of a business traveler reveals a mixed experience. The venue is convenient, professional and efficient with good facilities for business trips. Particularly appreciated are the suites, which offer additional small rooms that can serve as workspaces. The hotel is accommodating and understanding, especially with booking changes due to Covid and the staff is notably helpful in addressing business needs.
However, there are clear drawbacks. The quality of the hotel aligns more with a two or three-star establishment rather than the four-star standard it claims. The small rooms and dressing tables are not conducive to business work, creating difficulties for activities such as working on a laptop. Moreover, the limited WiFi connection negatively impacts business meetings and other online activities, a crucial aspect for business travelers who require reliable internet access.
While the hotel is great for business meetings and offers helpful amenities for solo female travelers, those with significant business needs, including the need for a stable WiFi connection, may find aspects of their stay challenging.
No11 Boutique Hotel & Brasserie offers an exceptional romantic experience, particularly praised by honeymooners. Guests frequently highlight the lovely atmosphere and the romantic decor of the rooms, which are ideal for couples celebrating their special moments. Many reviews mention thoughtful touches like roses and petals on the bed and complimentary glasses of champagne or prosecco upon arrival, making the stay feel extra special. The rooms are described as charming with luxurious amenities including bathtubs and lovely views, enhancing the overall experience.
Although some guests noted that additional honeymoon decorations are chargeable, the staff have been commended for their efforts in making honeymoon stays memorable without extra costs. Upgraded suites and rooms decorated specifically for honeymooners are also a highlight mentioned by multiple guests. The excellent service, combined with a luxurious breakfast and a cozy, romantic setting, makes No11 Boutique Hotel & Brasserie a perfect choice for a honeymoon or a romantic weekend getaway.
No11 Boutique Hotel & Brasserie in Edinburgh is renowned for its charming and stylish boutique aesthetic. The hotel impresses with its gorgeous, unique design, both in the common areas and the individually decorated boutique bedrooms. Guests have praised the hotel for its beautiful rooms, lovely decor and particularly stunning decor in the common areas, which altogether create a luxurious and quirky vibe.
People appreciate the hotel's small, cosy, family-run atmosphere and its superbly managed facilities. The boutique feel of the hotel, complete with period features and a beautiful courtyard garden, adds to its character and charm. Visitors regularly highlight the stylish, chic appearance, alongside the luxury and unique features that set it apart.
The super friendly and efficient staff further enhance the staying experience. Overall, No11 Boutique Hotel & Brasserie is noted as a beautiful, classy and secure property that many would wholeheartedly recommend. It continues to be celebrated as one of the best boutique hotels with its quirky and charming ambiance.
No11 Boutique Hotel & Brasserie offers a stay that effortlessly blends timeless class with modern luxury. Guests have praised the hotel for its superb suites, spacious and beautifully decorated rooms and top-class amenities. The decor and location are consistently highlighted as exceptional, creating a great ambiance that enhances the overall luxurious experience.
The rooms and bathrooms are frequently noted for their luxurious touches, including luxury linens, Egyptian cotton and high-quality toiletries. The beds are described as first-class, providing incredible comfort. Guests have particularly enjoyed the junior suites and the sumptuous bathrooms with stylish features like the gorgeous copper bath.
The hotel’s attention to detail is apparent in elements such as the luxurious robes and the high-quality, luxury hotel furniture and decor throughout the property. The intimate feel and cozy Georgian suites add to the charm, making it a romantic and welcoming place to stay.
While the hotel provides a formal breakfast and overall lovely hosts, its luxury amenities and beautifully decorated spaces ensure an experience that exceeds expectations. Despite some guests noting that it didn’t meet their idea of absolute luxury, the general consensus is a superior boutique hotel experience with fantastic value for money. The luxurious vibe, especially at the price point, leaves a lasting impression of grand and stylish indulgence.
No11 Boutique Hotel & Brasserie presents itself as an ideal destination for couples seeking a romantic escape. Guests have frequently described the rooms as very cozy, warm and comfortable with quiet surroundings that enhance the intimate atmosphere. Various rooms boast lovely decor and thoughtful touches, like rose petals and roses, creating a beautiful and picturesque setting perfect for anniversaries, honeymoons or special celebrations.
The romantic vibe extends beyond just the decor. Many guests appreciated the spa baths for couples and the beautiful garden views, which offer a delightful experience, especially during summer visits. The staff's attention to detail is commendable with several reviews mentioning rooms being decorated with petals and romantic packages that include champagne or prosecco on arrival, chocolate-covered strawberries and complementary bottles of wine. Some guests were even surprised with personalized touches such as birthday balloons or thoughtful cards.
No11 Boutique Hotel & Brasserie’s blend of aesthetic charm, comfortable accommodations and dedicated service makes it the perfect venue for a special romantic getaway. Whether it's your wedding night, an anniversary or simply a romantic retreat, this hotel seems to ensure an enchanting stay for any couple.
Location Show Map
Location
The hotel’s proximity to both the Old and New Towns means that guests can easily visit the historical and cultural sites of Edinburgh. The location is also ideal for theater-goers and shoppers with the St James Quarter and various local cafes, pubs and stores nearby. Public transportation is readily accessible with bus stops and tram lines just a few minutes away, offering quick transit to various parts of the city.
Guests consistently praised the hotel's centrality, noting that most major attractions and the city center are within a comfortable walking distance, typically ranging from 10 to 20 minutes. The surrounding area is described as charming with beautiful architecture, offering a serene atmosphere despite its central location. Overall, No11 Boutique Hotel & Brasserie provides a perfect base for visitors wanting to explore Edinburgh's sights while enjoying a peaceful retreat.
Breakfast
The breakfast menu is mostly à la carte, providing a range of choices including vegetarian and vegan options, which were appreciated by guests with specific dietary needs. Despite some fluctuations, the consistency of the breakfast quality was generally good with several reviewers mentioning it as one of the best they've had in a hotel. Fresh, locally sourced ingredients contributed to the positive reviews, making the breakfast enjoyable and well worth the daily fee.
However, there were a few mixed reviews. Some guests found the breakfast service slightly slow, affecting their ability to enjoy a full meal before work. A minority noted limitations in gluten-free options and felt that the portion sizes could be bigger. Additionally, a few guests experienced issues with the timing, as breakfast wasn’t served early enough for their schedules. Despite these occasional drawbacks, the overall sentiment towards the breakfast at No11 Boutique Hotel & Brasserie remains very favorable.
Dinner
Diners relished the well-cooked and tender cuts of beef, complemented by impressive portions and an excellent selection of wines and drinks. The six-course tasting menu stood out, often described as spectacular, out of this world and a superb experience for foodies. The attentive and friendly staff added to the overall positive experience, ensuring guests felt well-cared for throughout their meals.
While some found the dinner menu somewhat limited or the prices a bit high, the majority felt the quality justified the cost, often noting the restaurant as a key highlight of their stay. Whether for a casual lunch, a fantastic pre-theatre dinner or a memorable evening meal, the hotel’s restaurant offered a consistently exceptional culinary experience that many guests were eager to return to.
Rooms
Several guests were delighted by the historical charm and stylish decor, noting that the rooms had a cozy and warm ambiance. Some reviews pointed out specific rooms that stood out due to their high ceilings, ample space and impressive furnishings. The suites, in particular, were noted for their generous size and excellent amenities.
However, it was not all positive; some guests encountered issues such as small room sizes, especially in basement or attic rooms and occasional ventilation problems. Despite a few mentions of outdated or tired rooms and minor maintenance issues, the overall impression was that of a lovely stay with the gracious and helpful staff frequently commended.
In summary, No11 Boutique Hotel & Brasserie generally offers charming, clean and comfortable rooms that cater to both aesthetic and practical needs, ensuring a satisfying stay for most visitors.
Beds
Guests consistently note the cleanliness of the beds, affirming that the bedding and mattresses are well-maintained. The majority of the reviews highlight that the beds are not only clean but also yield a restful night's sleep with their softness and support. Even in cases where the room décor could use a refresh, the comfort of the bed remains a constant positive note.
However, a few reviews mention issues such as hard or overly soft mattresses, scruffy pillows and beds that could benefit from being better made. Despite these occasional drawbacks, the overall consensus is that the beds at No11 Boutique Hotel & Brasserie contribute significantly to a pleasant and rejuvenating stay. The helpful staff and the cozy ambiance of the rooms further enhance the guest experience.
Cleanliness
However, a number of reviews pointed out some inconsistencies in housekeeping, including dust in certain areas, stains on curtains and towels and occasional lapses in attention to detail. Specific mentions of bathroom cleanliness issues, such as dust and dirt in corners, unclean tiles and leftover items from previous guests, suggest room for improvement in maintaining consistent standards.
Despite these occasional issues, the hotel made a strong impression with its clean and comfortable environment, ensuring that most stays were enjoyed thanks to its overall tidy and appealing atmosphere.
Staff
The team at No11 Boutique Hotel & Brasserie is noted for their ability to address needs promptly, assist with luggage and provide thorough information about the hotel and its surroundings. Their professionalism and courteous demeanor contribute significantly to the overall positive experience at the hotel. Many reviews emphasize that nothing was too much trouble for the staff, who often went above and beyond to accommodate guest requests and ensure comfort.
Despite occasional remarks about service shortcomings or isolated experiences of staff unavailability, the overwhelming sentiment reflects a high standard of hospitality. The combination of a friendly, helpful and professional staff sets a pleasant, welcoming tone, making it a standout feature of the No11 Boutique Hotel & Brasserie. This personable service has left many guests eager to return, appreciative of the attentive care and the friendly interactions that characterize their stays.
Wi-Fi
However, there are noticeable inconsistencies in the WiFi quality throughout the hotel. Certain rooms suffer from unreliable connections with some guests unable to connect to the internet at all. Others found the signal strength to be limited or nonexistent later in the evening. The internet-based TV service also posed issues with reports of it cutting out frequently. Additionally, some reviewers pointed out concerns about the security of the Wi-Fi network.
While the common areas seem to offer a more reliable connection, the fluctuating quality and accessibility of the WiFi in different rooms suggest that the service might not meet everyone's needs consistently.
Family
Families, including a family of four, have stayed comfortably and children seem to particularly enjoy their interactions with the dedicated staff. While some reviews suggest it might not be the ideal place for families, others disagree, calling it a good family hotel that can cater to various needs. Additionally, the hotel managed to support a family wedding event successfully, indicating a flexible approach to family gatherings and celebrations.
The amenities are noted as suitable, even for business activities with a standout mention for perfect wifi. Breakfast also received positive feedback for its quality. Despite mixed comments on its family-oriented appeal, the consensus leans towards a welcoming, accommodating environment with a strong family-friendly vibe.
Nightlife
Despite its closeness to the lively night scene, the hotel itself maintains a peaceful atmosphere, ensuring a restful night's sleep. The bar and restaurant options nearby are highly regarded, offering a delightful mix of food and drinks. The hotel's own bar, while noted for its great atmosphere and quality meals, closes relatively early, but this is balanced by the plethora of nearby pubs and nightlife venues which guests found inviting.
The staff receives commendations for their enthusiasm and helpfulness, particularly in assisting late-night arrivals. The location's accessibility makes it easy for guests to explore the surrounding nightlife and return to the hotel effortlessly.
Overall, No11 Boutique Hotel & Brasserie strikes a harmonious balance between a quiet retreat and a gateway to Edinburgh's bustling nightlife, making it an excellent choice for visitors looking to experience the best of both worlds.
4 Star
However, several reviewers express disappointment with the hotel's four-star rating. Many feel that the facilities and room standards do not correspond to what is typically expected from a four-star property. Some guests noted that the interior appears tired and amenities like tea and coffee are basic, comparable to those found in less prestigious hotels. Concerns were also raised about the hygiene of multi-use bottles provided in rooms.
Despite these mixed reviews on the four-star designation, many guests appreciate the hotel's unique luxurious style and reasonable pricing. The consensus remains positive among those who have experienced the charm and service of No11 Boutique Hotel & Brasserie with a significant number of guests stating they would definitely return.
Business
However, there are clear drawbacks. The quality of the hotel aligns more with a two or three-star establishment rather than the four-star standard it claims. The small rooms and dressing tables are not conducive to business work, creating difficulties for activities such as working on a laptop. Moreover, the limited WiFi connection negatively impacts business meetings and other online activities, a crucial aspect for business travelers who require reliable internet access.
While the hotel is great for business meetings and offers helpful amenities for solo female travelers, those with significant business needs, including the need for a stable WiFi connection, may find aspects of their stay challenging.
Honeymoon
Although some guests noted that additional honeymoon decorations are chargeable, the staff have been commended for their efforts in making honeymoon stays memorable without extra costs. Upgraded suites and rooms decorated specifically for honeymooners are also a highlight mentioned by multiple guests. The excellent service, combined with a luxurious breakfast and a cozy, romantic setting, makes No11 Boutique Hotel & Brasserie a perfect choice for a honeymoon or a romantic weekend getaway.
Boutique-Style
People appreciate the hotel's small, cosy, family-run atmosphere and its superbly managed facilities. The boutique feel of the hotel, complete with period features and a beautiful courtyard garden, adds to its character and charm. Visitors regularly highlight the stylish, chic appearance, alongside the luxury and unique features that set it apart.
The super friendly and efficient staff further enhance the staying experience. Overall, No11 Boutique Hotel & Brasserie is noted as a beautiful, classy and secure property that many would wholeheartedly recommend. It continues to be celebrated as one of the best boutique hotels with its quirky and charming ambiance.
Luxury
The rooms and bathrooms are frequently noted for their luxurious touches, including luxury linens, Egyptian cotton and high-quality toiletries. The beds are described as first-class, providing incredible comfort. Guests have particularly enjoyed the junior suites and the sumptuous bathrooms with stylish features like the gorgeous copper bath.
The hotel’s attention to detail is apparent in elements such as the luxurious robes and the high-quality, luxury hotel furniture and decor throughout the property. The intimate feel and cozy Georgian suites add to the charm, making it a romantic and welcoming place to stay.
While the hotel provides a formal breakfast and overall lovely hosts, its luxury amenities and beautifully decorated spaces ensure an experience that exceeds expectations. Despite some guests noting that it didn’t meet their idea of absolute luxury, the general consensus is a superior boutique hotel experience with fantastic value for money. The luxurious vibe, especially at the price point, leaves a lasting impression of grand and stylish indulgence.
Romantic
The romantic vibe extends beyond just the decor. Many guests appreciated the spa baths for couples and the beautiful garden views, which offer a delightful experience, especially during summer visits. The staff's attention to detail is commendable with several reviews mentioning rooms being decorated with petals and romantic packages that include champagne or prosecco on arrival, chocolate-covered strawberries and complementary bottles of wine. Some guests were even surprised with personalized touches such as birthday balloons or thoughtful cards.
No11 Boutique Hotel & Brasserie’s blend of aesthetic charm, comfortable accommodations and dedicated service makes it the perfect venue for a special romantic getaway. Whether it's your wedding night, an anniversary or simply a romantic retreat, this hotel seems to ensure an enchanting stay for any couple.
No, No11 Boutique Hotel & Brasserie doesn't have any pool.
No, a spa isn't available at No11 Boutique Hotel & Brasserie.
No, No11 Boutique Hotel & Brasserie doesn't allow dogs.
No, parking facilities aren't available at No11 Boutique Hotel & Brasserie.
No, No11 Boutique Hotel & Brasserie doesn't have a gym.
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