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Cayo Exclusive Resort & Spa

Elounda , Plaka (Show on Map)

9.4

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCayo Exclusive Resort & Spa is the perfect destination for a romantic getaway or honeymoon, offering luxurious and intimate accommodation with breathtaking views of Spinalonga island. The service provided by the friendly and attentive staff is exceptional and the hotel facilities are immaculately clean and well-maintained. Guests can enjoy the hotel's private beach, various pools and excellent spa treatments. Breakfast receives high praise for its delicious and fresh Greek buffet spread, while dinner options offer exceptional food with an emphasis on local produce and seafood. Although some guests found lunch and dinner options to be limited or too expensive, overall, the hotel is highly recommended for its excellent service, stunning location and luxurious facilities.
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Pool 1 information:

Location of the pool: Outdoor pool

Business Resort

Resort with Parking

EV charging stations

Accessible Resort

Resort with Gym

Size of the gym: 50 m² (538 ft²)

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.

Cost for using the gym: Free for guests

5-Star Resort

Resort with Infinity Pool

Resort where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Resort with Outdoor Pool

Resort with Private Pool Rooms

Resort with Panoramic View Pool

Information provided by the hotelCayo Exclusive Resort & Spa resides in north-eastern Crete, in the famous Elounda bay overlooking the islet of Spinalonga, a candidate for the UNESCO List of World Heritage Site.
CAYO's opulent facilities include luxurious rooms, suites, and villas exclusively designed by selected artists. Through highly personalized services, we honor the timeless values of Greece's culture, renowned hospitality, and the Cretan tradition.
CAYO's team traveled around the world to handpick materials that seamlessly blend the resort's look and feel with the surrounding hills and the azure water of the Cretan archipelago. Marbles from a Brazilan underwater quarry where mining is only possible when the tide is on the ebb and black pebbles from a volcano in Sumatra deliver touches of outstanding aesthetic. CAYO's unique craftsmanship showcases the extraordinary beauty of the landscape from every angle of our indoor and outdoor areas.
CAYO's interior design and styling, including tailor, made furniture, plates, and amenities, were created by the famous Italian Art Director and Designer Gian Paolo Venier.
From the abundance of flavors, colors, and aromas emanating from our restaurants, to our artistic events, wine tasting, outdoor activities, visits to museums, our guests are invited to experience it all.

The accommodation at Cayo Exclusive Resort & Spa invites guests seeking luxury to immerse into a world of exquisite elegance. An eclectic array of luxurious rooms, suites, and villas of exceptional interior and exterior design uniquely integrated into the historical landscape overlook the bay of the ancient city of Olous and the islet of Spinalonga.
Our opulent facilities, redefine luxury through a holistic experience in which our contemporary design and rich cultural heritage coexist harmoniously. From every angle of CAYO's interior spaces, our private terraces and pools, the breathtaking surrounding and seascape ensure exceptional moments and cherished memories.
CAYO's exclusively designed luxurious rooms, suites, and villas were brought to life by selected artists uniquely blending traditional and state of the art techniques with the finest of materials aiming to elevate our eclectic guests' senses at every step of their stay.
Our 24-hour reception services are on call to serve your every need. Calling for a private dinner under the stars or asking for a personal trainer, yoga, and pilates sessions, a soothing massage on your private deck, these are just a few of the services we offer to meet your desires.

Room Types

Superior Room Sea View The spacious twin/double room offers air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a shower.

Superior Room with Private Pool Sea View This twin/double room's standout feature is the pool with a view. The spacious twin/double room offers air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a shower.

Executive Room with Private Pool Sea View Guests will have a special experience as the twin/double room offers a pool with a view. The spacious twin/double room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a shower.

Two Bedroom Interconnecting Rooms with Private Pool - Sea View Guests will have a special experience as this suite offers a pool with a view. The spacious suite features 2 bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 3 beds.

Duplex Two-Bedroom Suite with Private Pool - Sea View The pool with a view is the standout feature of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 5 beds.

Premium Room with Private Pool Sea View The pool with a view is a top feature of this twin/double room. The spacious twin/double room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a shower.

Family Duplex with Private Pool - Basement Level - Sea View This twin/double room features a pool with a view. The spacious twin/double room features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 3 beds.

Superior Fam Room with Private pool - Sea view The pool with a view is the standout feature of this family room. The spacious family room features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a shower.

Executive Suite with Private Pool - Sea View The pool with a view is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit has 3 beds.

Family Retreat with Private Pool - Sea View The pool with a view is a top feature of this suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 4 beds.

Grand Suite with Private Pool & Outdoor living area - Sea View The pool with a view is the standout feature of this suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

About Cayo Exclusive Resort & Spa

License: 1168606

Guest Reviews

9.4

Excellent

Location

Cayo Exclusive Resort & Spa boasts a stunning location with breathtaking views of Spinalonga island and the surrounding mountains. Guests can access the hotel via a cable car and enjoy a private beach just 100 meters away. Plaka, a charming fishing village with traditional restaurants and shops, is a short walk from the resort. The hotel is conveniently located just a short car ride from bustling Elunda, offering the perfect balance of peace and quiet with easy access to nearby attractions. While there are limited sun loungers around the pool and beach, the unobstructed views of the bay and Spinalonga island make up for it. It is recommended to rent a car to explore the area and taxis are available for those who prefer not to drive. Overall, Cayo Exclusive Resort & Spa is an exceptional hotel offering a unique and peaceful location for a relaxing vacation.

Breakfast

Guests at the Cayo Exclusive Resort & Spa are raving about the breakfast with many using phrases such as "excellent," "amazing," and "fantastic" to describe the fresh and delicious Greek buffet spread. Bringing together both local treats and a range of international choices, breakfast is often cited as the best part of the dining experience at the hotel. However, some guests note that the breakfast can feel a little chaotic, especially during busy hours with long waits for certain dishes and a feeling of repetition from day to day. Still with a wide range of choices and quick service during peak hours, guests report loving the local pastries, fresh produce and variety of tea options available. Some guests suggest improvements to create a more local feel and elevate the experience, while others find the breakfast buffet to be quite good but not quite reaching the level of five-star luxury they might expect for the price.

Dinner

Guests have praised the exceptional food at the Cayo Exclusive Resort & Spa with particular emphasis on lobster and special meat dinner nights. The restaurants on the resort offer amazing food and a lovely degustation menu focusing on local produce and fish/seafood. The pool side restaurant is also highly recommended. However, some guests were disappointed with the buffet or a la carte options for lunch or dinner with some dishes being cold and not worth the high price. Although some guests were not impressed with the food offered at the beach restaurant, others speak highly of the Kellari gourmet restaurant within the resort. Some suggest more dinner options would be nice and a set menu would be preferable in the evening. Despite some negative comments, the service provided was exceptional with a 10/10 rating from some guests.

Rooms

Cayo Exclusive Resort & Spa boasts breathtaking rooms that are modern, spacious and well-designed with attention to every detail. The majority of the rooms offer magnificent views of the sea and have a private pool and terrace. The rooms are beautiful, clean, comfortable with excellent showers and facilities matching the beautiful surroundings. The interior design is fantastic and the pools on the balconies are amazing. Some rooms are upgraded villas that are packed with great features and a killer view. Guests are impressed with the privacy and comfort of the rooms, making it the perfect spot for honeymooners. The only downside mentioned by some guests is the slow elevator, inconsistent room cleanliness and impersonal decor.

Beds

Guests of Cayo Exclusive Resort & Spa can expect comfortable beds during their stay. While some thought the beds were a bit too soft, overall, the majority of guests found the beds to be comfortable and great for a good night's sleep. Some guests even described the beds as "excellent" and "very comfortable". There were a few negative comments regarding the firmness of the mattresses, but the hotel offers different firmness options which some guests found helpful. Overall, the beds were a highlight of the guest experience at Cayo Exclusive Resort & Spa.

Cleanliness

Guests of the Cayo Exclusive Resort & Spa consistently praise the hotel for its cleanliness and attention to hygiene. The rooms are described as beautiful, modern and well-serviced daily. The staff's attention to detail and adherence to Covid-19 protocols are also noted with many disinfection stations and hand sanitizers available throughout the hotel. While some guests note occasional lapses in room cleanliness, the majority report a high level of cleanliness in both common areas and rooms. Overall, the hotel is praised for its great facilities and welcoming atmosphere with many guests commenting on the friendly and attentive staff.

Staff

The Cayo Exclusive Resort & Spa boasts an exceptional staff who go above and beyond to ensure a top-notch, 5-star experience for their guests. From the front desk team to the guest relations manager, staff are naturally warm, welcoming and always smiling. They are incredibly polite, genuinely kind and eager to ensure that every need is met. Whether it's providing helpful information prior to your visit or being attentive and friendly throughout your stay, the hotel staff is always willing to help. Guests rave about the professionalism and exceptional service from every member of the team, including the massage therapist, Sofia. Lena, Konstantina, Stephane, Katarina and Nicos are just a few of the staff members frequently mentioned for their friendly and excellent service. While some reviews mention impersonal or unfriendly staff, the majority agree that the staff are lovely, hospitable and keen to make sure guests have a relaxing and enjoyable time. Overall, the traditional Greek hospitality shines through with an amazing staff that guests can rely on for an unforgettable experience.

Spa

Guests who have visited the Cayo Exclusive Resort & Spa have mixed reviews about their spa experience. While some guests have loved the small and nice spa facilities and the fantastic atmosphere, others were disappointed that certain facilities like the hammam and sauna were closed due to COVID-19 without prior notification. Some guests also experienced issues with being charged for spa treatments they never received. However, despite these setbacks, reviewers have praised the professionalism and kindness of the spa staff, such as Jean, Eleanna and Zoe. Guests who did get to experience the spa treatments were pleased with them and even loved the private pool!

Pool

Cayo Exclusive Resort & Spa boasts an array of pools, including private pools in some villas and an infinity pool with stunning views of Spinalonga island. The resort's private beach also offers plenty of beach beds and easy access to the sea. Guests can choose from a range of pool options, including plunge pools, outdoor pools and grand swimming pools. Shuttle services to the beach and town are available and the resort's restaurants and bars offer reasonable prices. Some guests reported noise from the pool in their room or that the water was too cold and others noted that the breakfast buffet lacked variety. Nevertheless, the resort provides excellent service and facilities, making it a great option for couples seeking a refined and tranquil vacation.

Beach

Cayo Exclusive Resort & Spa boasts a beautiful beach, just a short distance from the hotel. The beach is well-equipped with sunbeds and there is a great bar serving exceptional food. The beach is conveniently located and easily accessible either by foot or by shuttle. Crystal clear water awaits guests and for those willing to take a short 10-minute walk, the nearby Spinalonga beach is a must-visit. The hotel also provides a shuttle service to Plaka Beach, which has a reserved beach area for hotel guests complete with daybeds and parasols. While some guests have noted the beach can be a bit rocky and windy, the beach bar service and stunning views of the bay make up for it. Plus, the hotel's beach is exclusive and well-furnished with comfortable sunbeds and even cabanas. Only a stone's throw away from various restaurants and mini markets, the hotel's beach is a perfect place to relax and soak up the sun.

5 Star

The Cayo Exclusive Resort & Spa is a modern and recommendable five-star hotel in Crete with exceptional service from all hotel employees. Although some guests expected higher quality food for lunch and dinner, the breakfast buffet received positive feedback. The hotel facilities, including executive rooms with private pools, were superb, but some guests remarked that it is not quite up there with other five-star establishments. Regardless, guests enjoyed the stunning views of the island and many would gladly return to this perfect resort with high-level cleanliness, according to reviews. Despite being exceptional or the best hotel ever stayed in for some guests, others graded the hotel buffet, restaurants and overall experience lower than five stars.

Private Pool

The Cayo Exclusive Resort & Spa is a luxurious hotel that offers private pools as one of its amenities. Guests loved the private pools in their rooms, which were modernly equipped, spacious and heated. Most rooms come with a private pool and terrace, providing guests with the privacy they need. The balconies with private pools were amazing and had a breathtaking view. The infinity pool is exceptional and the terrace is unusually large. Guests who stayed in upgraded rooms with private pools were delighted and it was termed very dreamy. The hotel provides children with rooms next to their parents, which also has a private pool, so families can enjoy the private pools together.

Outdoor Pool

The outdoor pool area at Cayo Exclusive Resort & Spa is a highlight of the hotel with various options for those seeking personal swimming experiences. Guests can enjoy a private pool in their Executive or regular rooms with some even offering infinity pools and breathtaking views of Spinalonga. The main pool is also beautiful and well-maintained with comfortable sun loungers to relax in the sunshine. Cocktails at the pool and beach are also highly recommended, adding to the luxury experience. However, some guests noted that maintenance could be improved for the private pools. Overall, the outdoor pool area at Cayo Exclusive Resort & Spa is a lovely spot to relax and soak up the Mediterranean sun.

Honeymoon

Cayo Exclusive Resort & Spa is the perfect place for a honeymoon. The resort boasts gorgeous architecture with neat angles that provide a breathtaking view of the bay and sea. The privacy of your own room with a pool is perfect for newlyweds. The Honeymoon Deluxe package is a must-try, complete with a private infinity pool and unparalleled views without any obstruction. The hotel staff is incredibly kind and attentive with their small gestures transforming short moments into absolute relaxation and escape. The resort's interior and exterior design are tasteful and magnificent and the private pool is an added bonus. Guests agree that the resort is the ideal destination for a honeymoon.

Luxury

Cayo Exclusive Resort & Spa is a luxurious, stylish and well-designed 5-star resort that promises a full experience of relaxation and high-end service. The stunning hotel boasts beautiful and carefully considered details both inside and out with personal touches that make it feel truly special. Guests rave about the level of luxury and privacy, calling it a dream come true and a proper 5-star experience. The hotel is modern with outstanding class in all categories and its beautiful and luxurious surroundings offer sun, sea and complete indulgence. It's the perfect place to unwind and enjoy the grand luxe that you deserve. With top-notch service and amenities, the hotel has exceptional reviews and lives up to its 5-star status. From the stunning rooms and resort to the delicious food and breathtaking views, guests can't get enough of this gorgeous hotel.

Romantic

Imagine a luxurious, romantic atmosphere with an idyllic backdrop that creates the perfect oasis of relaxation. This dream hotel is highly recommended for couples seeking a couple of days to unwind and escape the stress of daily life. The staff pays close attention to detail, providing personalized touches such as private dinners for special occasions and birthday cakes for friends. The deluxe honeymoon suite even includes a private pool. The location is exceptional boasting a stunning view from the terrace of the rooms. The calm and refined ambiance makes it the perfect retreat for couples in search of a peaceful and relaxing getaway. Come and experience the ultimate level of romance at Cayo Exclusive Resort & Spa where the little things transform your stay into a moment of absolute escape and relaxation.

Yes, Cayo Exclusive Resort & Spa has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Private Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Cayo Exclusive Resort & Spa. For more information, read the answers to the Spa questionnaire

No, Cayo Exclusive Resort & Spa doesn't allow dogs.

Yes, parking facilities are available at Cayo Exclusive Resort & Spa.

Yes, Cayo Exclusive Resort & Spa has a gym. For more information, read the answers to the Gym questionnaire

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