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Summary of reviewsNestled in the heart of Evian-les-Bains, Hilton Evian Les Bains is a serene and well-located hotel offering breathtaking views of Lake Geneva. Its prime location provides easy access to the city center, lake promenade, ferry terminal and various local attractions. The hotel's tranquil environment and spacious rooms—with many featuring lake views—create a perfect backdrop for relaxation. Complimentary WiFi, a well-equipped gym and convenient parking add further to the overall comfort.
The hotel's breakfast experience is highly praised for its diverse selection, quality and variety, catering to various tastes with freshly-made options and an array of hot drinks and juices. Dining on the terrace with lake views enhances the experience, although some guests find the breakfast prices steep. Dinner reviews are mixed with much-appreciated high-quality dishes and friendly service at the Riva restaurant, although there were criticisms about the menu variety, service consistency and value for money.
The rooms are spacious, clean and equipped with comfortable beds, often featuring beautiful lake views. While generally luxurious, some areas like carpets and walls show signs of aging and could benefit from renovation. Cleanliness is mostly praised, despite occasional overlooked details such as dust and stains.
Guests consistently commend the hotel staff for their friendliness, attentiveness and professionalism. The welcoming atmosphere and top-notch service from the reception to housekeeping enhance the overall guest experience, despite occasional issues of understaffing.
The spa receives positive feedback for its relaxation and tranquility with well-maintained facilities and high-quality treatments. However, overcrowding, additional charges and limited operating hours are noted drawbacks. The gym is appreciated for its quality equipment and cleanliness, though some guests find it small.
Parking facilities provide convenience with direct hotel access, though the additional cost and limited space for larger vehicles are points of contention. The family-friendly environment at the hotel is frequently highlighted with perfect pool temperatures and designated indoor pool times for children. Family rooms, clean and spacious accommodations and children's activities ensure a pleasant stay for both parents and children. The hotel also embraces pet-friendly policies, adding to its appeal.
In summary, Hilton Evian Les Bains offers a pleasant and comforting stay with excellent service, quality amenities and a fantastic location, making it a commendable choice for families, couples and solo travelers looking to explore Evian or unwind by the waterfront.
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