Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

Exeter 50.67132500, -3.58269900 , Dunchideock (Show on Map)
8.0
Very Good


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Summary of reviewsThe Lord Haldon Country Hotel, Sure Hotel Collection by Best Western is a beautiful country house hotel situated in an idyllic location with stunning views of the countryside. The staff is friendly and accommodating with excellent service and COVID-19 measures in place. The hotel is perfect for a one-night stay near Exeter or as a base location to break a journey to Cornwall. The hotel is extremely dog-friendly with plenty of opportunities for lovely walks with your furry companion. The rooms are spacious and clean with comfortable beds and large bathrooms. While some guests have had mixed reviews regarding the breakfast and dinner, many have praised the extensive menu options and freshly cooked breakfasts. The hotel offers ample parking and electric vehicle charging stations, making it a convenient choice for travelers with electric vehicles. Overall, the Lord Haldon Country Hotel, Sure Hotel Collection by Best Western provides extraordinary value for money and a lovely unpretentious country house experience.
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Hotel with EV Charging Stations

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

3-Star Hotel

Room Types
Standard Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a TV. The unit offers 1 bed.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a TV. The unit has 2 beds.

Executive King Room with View The spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

Standard Twin Room with View The spacious double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a carpeted floor, heating, a TV and garden views. The unit has 2 beds.

Standard Double Room with View The spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a carpeted floor, heating and a TV. The unit offers 1 bed.

Superior King Room with View The spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Standard Triple Room The spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

Guest Reviews
8.0
Very Good
Location
The Lord Haldon Country Hotel, Sure Hotel Collection by Best Western is situated in an idyllic location, providing beautiful views of the countryside and tranquil atmosphere. It's a little remote and access is via narrow winding roads but worth the effort once you arrive. The setting is stunning and offers a peaceful retreat after a long day of exploring the area. The hotel is perfect for a one-night stay near Exeter or as a base location to break a journey to Cornwall. The staff is friendly and the location offers convenience for trips out. Dogs are welcome, making it a perfect location for woodland walks. The hotel has beautiful grounds and a historic past providing a good insight into its history. Although a long way out from town, the views and location are fantastic.

Breakfast
Guests who have stayed at the Lord Haldon Country Hotel, Sure Hotel Collection by Best Western have given mixed reviews regarding the breakfast at the hotel. However, a majority of the reviews have been positive with guests praising the friendly staff, extensive menu options and freshly cooked breakfasts. Some guests also mentioned the amazing views while enjoying their breakfast. While some have mentioned that the breakfast is expensive for what is served up, others have found it to be good value for money. There were a few negative reviews regarding disorganization and limited self-service buffet options. However, the hotel does provide gluten-free bread options for guests with dietary restrictions. Overall, guests seem to have had a satisfactory experience with breakfast at the Lord Haldon Country Hotel, Sure Hotel Collection by Best Western.

Dinner
The dining experience at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western received mixed feedback from guests. While some found the food to be exceptional and reasonably priced, others had complaints about the limited choices and high prices. The hotel did not have a children's menu, but the male receptionist offered various snacks that were perfect for a group of five girls. The food quality varied from being delicious and high standard to mediocre or even burnt at times. However, there were still some highlights, such as the home-made scotch eggs, steak, tempura sardines, chicken kebabs, chicken salad and sticky toffee pudding. The hotel had a specials menu with changing options every day, but guests suggested having more variety in the evening menu. Despite the mixed feedback, it is still worth trying out the dinners at the hotel, as some guests found the evening meals to be good and superb.

Rooms
The Lord Haldon Country Hotel, Sure Hotel Collection by Best Western offers very spacious and clean rooms with comfortable beds, large bathrooms and relatively good facilities. Although some rooms are a bit dated and require some TLC, the hotel provides all the facilities you may require. The size of the rooms is good and some are even massive with huge baths and lovely views. While some guests noticed faded decor, tired furniture and moldy showers, others described the rooms as modernised, spotlessly clean and beautiful. The staff is excellent and the restaurant offers delicious food. The building and location are lovely and the hotel provides ease of check-in. Overall, the Lord Haldon Country Hotel, Sure Hotel Collection by Best Western offers a good standard of rooms at a reasonable price.

Beds
After reading through guest reviews of the Best Western Lord Haldon Hotel, one thing is clear - the beds are a major factor in the hotel's overall comfort. Many guests have raved about how comfortable, relaxed and even big the beds are. Some have noted that they're always comfortable, while others have described them as really comfy or very comfortable. One guest even described their bed as a "good bed." However, some guests have noted that the mattresses could use some updating, as they were a little uncomfortable or even rock hard. Similarly, some guests found the pillows to be too hard. Despite this, many still found the hotel to be comfortable and relaxing overall, praising the good quality of the rooms and towels, as well as the helpful staff and tasty breakfasts.

Cleanliness
The Lord Haldon Country Hotel, Sure Hotel Collection by Best Western has been praised by guests for its cleanliness with many describing it as spotlessly clean and very clean. Guests noted that the rooms and bathrooms were clean with some even describing them as exceptionally clean. However, some guests did mention a few cleanliness issues such as mould in the shower, grubby light pull cords and switches and carpets in the public areas that could be improved. Overall, the hotel is still considered nice and clean with guests appreciating the effort made to keep the property kept very clean. While some guests did mention that the hotel needed a bit of sprucing up and decorating, they noted that this did not detract from the overall cleanliness of the hotel. It is recommended that the hotel ensures that everything is clean, neat and comfortable and that communal areas receive regular cleaning.

Staff
The Lord Haldon Country Hotel, Sure Hotel Collection by Best Western boasts an incredible staff, as confirmed by numerous guest reviews. Guests consistently mentioned the friendliness, helpfulness and politeness of the staff. The reception staff, in particular, received lots of praise for their knowledge of the local area and willingness to help guests. Even the hotel manager, Paco, received a special mention for his hard work and attentiveness. The staff was accommodating and went out of their way to make guests feel welcome and comfortable. Guests also noted the excellent service with staff waiting for guests to arrive and doing their best to make up for any mistakes or issues. Additionally, guests appreciated the COVID-19 measures taken by the staff to ensure guest safety. Overall, the staff received high marks for their professionalism, efficiency and kindness and were a highlight of guests' stays at the hotel.

Parking
The Best Western Lord Haldon Hotel boasts ample parking with many guests describing it as "great." Although some reviewers mentioned the drive up to the carpark as needing improvement due to the potholes and narrow lanes, there were still "loads of parking" available. Additionally, the hotel offers an electric charge point, making it a convenient choice for electric vehicle owners. Overall, while there may be some minor concerns with the drive up to the hotel, guests are generally satisfied with the parking situation at the Best Western Lord Haldon Hotel.

EV charging stations
The Lord Haldon Country Hotel, Sure Hotel Collection by Best Western offers electric vehicle charging stations for guests, according to multiple reviews. While the specific phrases used to describe the charging stations were not provided, it's clear that the hotel is well-equipped to accommodate electric car owners. However, guests should be aware that the Sat Nav directions may not be suitable for larger vehicles. Additionally, one reviewer noted the convenience of having a 3 pin plug lead available at the charging station. Overall, the hotel appears to be a great choice for travelers with electric vehicles.

3 Star
The Lord Haldon Country Hotel, Sure Hotel Collection by Best Western provides extraordinary value for money with its lovely unpretentious country house experience. While the decor may be tired and the room fittings of low quality, overall it's a good stay. Some guests have suggested the hotel deserves refurbishment and could benefit from finding a way to make rooms cooler. Unfortunately, some guests have experienced issues with the breakfast, including off milk for cereal and have found it to be of a late and low quality. Despite these drawbacks, the hotel is relatively affordable and provides a good overall experience.

Dog Friendly
If you're planning a trip to Devon and need a hotel that welcomes you and your furry friend, look no further than the Lord Haldon Country Hotel, Sure Hotel Collection by Best Western. The hotel is extremely dog-friendly and the staff goes out of their way to make you feel welcome with your furry companion. There is a small additional charge for bringing your dog, but some guests reported that it was waived for them. The hotel is situated in an area with plenty of opportunities for lovely walks with your dog. The hotel is accustomed to welcoming dogs, so you can expect excellent acceptance of your pet. Some guests noted that the hotel smelt of dogs, but that's a small price to pay for being able to travel with your four-legged friend. Whether you've stayed before with your dogs or not, the Lord Haldon Country Hotel, Sure Hotel Collection by Best Western is great for you and your furry friend.


No, Lord Haldon Country Hotel, Sure Hotel Collection by Best Western doesn't have any pool.

No, a spa isn't available at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western.

Yes, Lord Haldon Country Hotel, Sure Hotel Collection by Best Western welcomes dogs.

No, parking facilities aren't available at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western.

No, Lord Haldon Country Hotel, Sure Hotel Collection by Best Western doesn't have a gym.

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