5-Star HotelThe lodges, chalets, igloos and other accommodation as well as the myriad of services and equipment and facilities will be customized to your needs, according the excellent service the hotel complex is famous for. For business or festivity and leisure, the imagination is the limit. This resort offers a huge variety in everything. Arctic nature captures your heart, in the untamed beauty of the scrubs in flower, the pure, drinkable water in cold, clear streams. The magic lives in the present moment of breathing the freshest air you can ever imagine. The berries to relish, with deeper flavors than anywhere else in the world. Succulent savory foods with so much taste in every bite. Furthermore, in the wilderness of the North, you may find a small nugget of gold, while trying out the old methods of gold panning, that would make the souvenir to remember for the rest of your life!
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Summary of reviews related to the '5 Star' categoryKakslauttanen Arctic Resort - Igloos and Chalets has drawn mixed reviews regarding its facilities and services. Many guests have noted that the services and meals align more with a 3-star quality rather than a 5-star experience. It seems the resort is more about offering a unique experience than providing luxury services. Reviewers have pointed out that the food did not meet their expectations and the service lacked the professionalism expected from a higher-rated establishment.
Additionally, there were complaints about organizational issues, such as not being informed about the different sections of the resort, which resulted in groups being separated. Many felt that for the price they paid, they should have received more in terms of service quality and amenities. The lighting in the resort area also made it difficult to see the Northern Lights, an important aspect for many visitors. Overall, guests expressed disappointment that the resort's offerings did not match up to the five-star standards they anticipated.
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