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Park Palace Hotel

Florence , Piazzale Galileo 5 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPark Palace Hotel garners widespread acclaim for its superb location atop a tranquil hillside on the outskirts of Florence. Guests praise the picturesque surroundings and serene atmosphere, offering a perfect retreat while still being conveniently close to the city’s main attractions. The hotel’s elevated position provides breathtaking views and a cooler, more pleasant climate compared to the bustling city center, making it an ideal spot for relaxation and exploration.

The complimentary breakfast is frequently highlighted for its quality, variety and freshness, featuring an extensive buffet with both sweet and savory options. Guests particularly enjoy the experience of dining on the terrace overlooking the garden and pool. Although the hotel does not serve dinner, there are excellent eateries within walking distance, making it easy for guests to dine out.

Accommodations at Park Palace Hotel are praised for their spaciousness, comfort and tasteful decoration, blending historic charm with modern amenities. Some rooms offer beautiful garden and pool views, enhancing the sense of tranquility. Families appreciate the spacious family suites and the hotel's overall suitability for a family-friendly stay. Cleanliness is another strong point with rooms and common areas described as spotlessly clean and well-maintained.

The hotel staff receives consistent accolades for their friendliness, helpfulness and professional demeanor, contributing to a welcoming and comfortable atmosphere. Guests often mention the staff's willingness to go the extra mile to ensure a pleasant stay.

Despite a few areas needing improvement, such as inconsistent Wi-Fi and occasional outdated room elements, the overall sentiment towards Park Palace Hotel is overwhelmingly positive. The charming pool area, beautiful parkland, convenient parking and family-friendly environment make it an exceptional choice for travelers seeking both tranquility and accessibility in Florence.
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Boutique-style Hotel

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Single Room Offers an LCD TV with satellite channels, and air conditioning.

Superior Double Room Renovated room with panoramic views of the surrounding landscape. Offers an LCD TV with satellite channels, and air conditioning.

Triple Room Large, en suite room with parquet floors. Offers an LCD TV with satellite channels, and air conditioning. Please specify your preferred bed-type.

Quadruple Room Large room with parquet floors and spacious bathroom. Offers an LCD TV with satellite channels, and air conditioning. Please specify your preferred bed-type.

Double or Twin Room - Annex This room is set in a small villa. It features an LCD TV with satellite channels, and air conditioning. Twin beds on request.

Deluxe Double or Twin Room with Balcony This twin/double room has a minibar, bathrobe and electric kettle. This room has also a terrace.

Annex - Family Suite This newly renovated suite features one bedroom with a double bed and one living room with two sofa beds and two en-suite bathrooms.

Standard Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views.

About Park Palace Hotel

License: IT048017A1WZVO2D88

Guest Reviews

8.7

Very Good

Location

Park Palace Hotel boasts a stunning location that receives widespread praise from its guests. Seated on a tranquil, green hillside on the outskirts of Florence, this hotel offers a serene retreat from the bustling city. The picturesque surroundings and peaceful atmosphere make it an ideal spot for those looking to combine relaxation with exploration.

The hotel's position allows for easy access to Florence with the historic center and famous attractions like the Boboli Gardens, Palazzo Pitti and Piazzale Michelangiolo within walking distance. Guests can enjoy a leisurely 20 to 30-minute walk through beautiful neighborhoods and gardens to reach the city center or opt for convenient bus connections that stop right outside the hotel.

The location, slightly elevated above Florence, provides breathtaking views and a cooler, more pleasant climate than the city itself. This setting, away from the tourist hustle but still close enough to the sites, is described as perfect for experiencing both the quiet of the Tuscan countryside and the vibrancy of Florence.

The hotel's beautiful parkland and elegant neighborhood add to its charm, making it feel like a countryside retreat despite being just a stone's throw from the city's main attractions. Whether walking down to the Duomo or enjoying the peaceful ambiance by the pool, guests find the balance between accessibility and tranquility at Park Palace Hotel to be simply ideal.

Breakfast

Guests at the Park Palace Hotel rave about the breakfast, consistently describing it as superb, abundant and varied. The extensive buffet offers a wide range of high-quality options, including pastries, fresh fruits, cereals, eggs, meats, cheeses and more. The breakfast is not only delicious but also diverse, catering to different tastes with its mix of sweet and savory dishes. Many highlight the exceptional quality and freshness of the food, including the coffee. The opportunity to enjoy breakfast on the terrace, overlooking the garden and pool, adds to the delightful experience.

Although a few guests mention areas for improvement, such as the need for fresher croissants and a more varied selection, the overwhelming sentiment is that the breakfast at Park Palace Hotel is fantastic and well worth it. The setting, quality and variety make it a standout feature, ensuring guests start their day on a satisfying note.

Dinner

The dining experience at Park Palace Hotel offers a mixed bag based on guest reviews. On the positive side, guests rave about the delicious breakfast, describing it as great quality with good variety. The terrace adds charm, providing a lovely setting for breakfast, lunch and even casual snacks in the afternoon. Drinks by the pool and on the porch are recommended and enjoyed by many.

However, guests looking for evening dining options within the hotel may be disappointed. The hotel does not serve dinner, operating the restaurant only for breakfast and light lunch meals. The evening menu is limited to cold dishes and no dinner service is available on Sundays. Many guests noted the absence of a full dinner service, although light snacks and drinks are available late into the night.

For those eager to explore, several excellent restaurants are located within a short walking distance from the hotel. This makes dining out a convenient alternative, though some guests found it inconvenient, especially after a long day when the uphill walk back can be tiring.

Overall, while the in-house dining options, especially for dinner, are limited, the quality of the existing services such as the breakfast and the charming terrace space have received positive mentions. The evening dining experience will see improvements starting May 2023 when full dinner and lunch services are expected to resume.

Rooms

Nestled in a stately, well-maintained building, Park Palace Hotel offers spacious, comfortable and well-appointed rooms that have won the admiration of guests. Many rooms are beautifully furnished with antique pieces that exude classic old-world charm, while providing practical amenities as expected from a 4-star establishment. The beds and bedding are of high quality, ensuring a restful sleep.

The hotel's accommodations vary from the main building to annex rooms with some offering wonderful views of the garden and pool. Rooms like the Bella Vista and those on the top floor feature spacious balconies, adding to the allure. Suites and family rooms are particularly favored for their ample space and comfortable setup, ideal for both couples and families.

However, it should be noted that some rooms are in need of updates with occasional mentions of outdated decor and the need for bathroom renovations. Despite these minor issues, the overall ambiance remains cozy and welcoming.

The hotel's elegant, romantic setting with a beautiful garden and pool enhances the serene Tuscan countryside feel, even while being conveniently located for visiting Florence. Guests appreciate the quiet, restful oasis provided by the lush surroundings and tasteful decorations.

In summary, Park Palace Hotel offers a blend of spacious, tastefully decorated rooms with a touch of historic charm, making it a wonderful retreat for travelers seeking comfort and tranquility.

Beds

At Park Palace Hotel, guests frequently highlight the comfortable and high-quality beds as a standout feature. Many describe the beds as very comfortable with some guests specifically noting the luxurious and cozy bedding. The four-posted and large beds received particular praise for their comfort and aesthetic appeal.

Despite the overwhelmingly positive remarks, a few guests pointed out issues such as mattresses being too firm or smaller beds in certain rooms. Another recurring comment mentioned the double beds often being made up of two single mattresses joined together, which occasionally impacted comfort.

While the positive feedback far outweighs the negatives, these minor points do suggest room for improvement, such as ensuring consistent bed sizes and comfort across all room types. Overall, the bed experience at Park Palace Hotel generally leaves guests feeling rested and satisfied.

Cleanliness

Park Palace Hotel consistently impresses guests with its outstanding cleanliness. Many have described the rooms as spotlessly clean, impeccably maintained and elegantly decorated. The overall hotel environment also radiates cleanliness and beauty with both indoor spaces and the surrounding property being well-manicured and maintained. Guests frequently noted that the hotel rooms were not only very clean but also spacious and comfortable, accommodating all needs with daily cleaning practices and clean towels.

From the bathrooms to the main areas, cleanliness at Park Palace Hotel exceeds expectations. Visitors highlighted the high standard of hygiene with many noting the super clean nature of their rooms and the entire premises. The hotel's commitment to maintaining cleanliness is evident in every corner, ensuring a pleasant and reassuring stay.

However, a few negative points were raised, including some instances of previous customers' residues in minibars and outdated elements like old carpets. A couple of reviews mentioned mold in the bathrooms and occasional dirt from window sills. These isolated concerns, though, seem to be exceptions rather than the rule.

On the whole, the Park Palace Hotel provides a clean, comfortable and well-maintained environment that leaves most guests highly satisfied with their stays.

Staff

The Park Palace Hotel boasts a remarkable reputation for its staff, shining through countless guest reviews. The hotel's personnel are consistently praised for their friendliness, helpfulness and professional demeanor. Guests frequently highlight the attentive and courteous nature of the staff, from the reception team to the waitstaff and concierge. Such warmth and efficiency extend from the check-in process to daily interactions, leading to a welcoming and comfortable atmosphere.

Visitors have described the staff as incredibly accommodating, always going the extra mile to ensure a pleasant stay. Exceptional service appears to be a norm with personal attention to details that make each guest feel special. Whether it’s handling reservations ordering taxis or addressing special requests like takeaway breakfast baskets, the team is dedicated to providing top-notch service.

Despite a few isolated mentions of less warm interactions, the overwhelming consensus points to a superbly trained and genuinely kind staff. Notably mentioned individuals, like Paolo and Juliana at the front desk, exemplify this hospitality standard. The high caliber of service combined with a friendly disposition makes the Park Palace Hotel an inviting choice for travelers seeking a seamless and enjoyable stay.

Wi-Fi

The Wi-Fi situation at Park Palace Hotel presents a mixed bag of experiences based on guest feedback. While some areas of the hotel, such as the garden and certain buildings, boast good and reliable Wi-Fi service, other regions suffer from inconsistent and weak connections. Guests in the San Lorenzo room and upper floors particularly reported poor or non-existent Wi-Fi, making it challenging to perform even basic online tasks. The annex area also faced significant Wi-Fi issues with some guests noting a complete lack of connectivity. Despite these drawbacks, the hotel does offer Wi-Fi access in hallways, which can serve as a workaround for those needing a connection. Efforts to repair and improve the Wi-Fi have been noted but are often delayed. Overall, while the Wi-Fi service in some parts of the hotel works well, there is a clear and urgent need for improvement in several key areas to enhance the overall guest experience.

Pool

Nestled within a lavish, carefully tended garden, Park Palace Hotel's pool is a standout feature, earning high praise from guests. This refreshing swimming pool, often described as beautiful, lovely and perfect in size, effortlessly blends into its serene surroundings, offering a delightful and relaxing oasis for visitors. The pool area is thoughtfully designed, featuring relaxing lounge chairs and an inviting atmosphere, ideal for soaking up the sun on a warm day.

Guests particularly appreciate the outdoor facilities, describing the pool area as wonderfully designed and well-maintained with ample shaded spots to escape the heat. Despite a few mentions of the water being on the cooler side, the pool remains a favorite for its cleanliness and the stunning garden setting that enhances the experience.

From the delightful terrace to the charming atmosphere, the hotel’s pool area is a peaceful retreat providing a perfect place to unwind. Whether enjoying a relaxing swim or lounging by the poolside, visitors find the overall pool experience at Park Palace Hotel to be enjoyable and exceptional.

Parking

Visitors to the Park Palace Hotel have consistently highlighted the convenience and availability of parking on the premises. Guests appreciated the good parking facilities, noting ample spaces that are both readily available and directly accessible at the hotel. Many found the parking to be perfect and ideal for their needs with some even enjoying free parking for motorcycles.

However, there are a few trade-offs to consider. Parking at the hotel comes with a fee of 15 euros per night, which some found to be expensive. Additionally, while the parking spaces are generally appreciated, a few reviews mentioned that the spaces can be a bit tight and that the internal parking arrangement might be inconvenient for some.

Despite these concerns, the overall sentiment leans positively towards the parking experience at Park Palace Hotel with numerous options available and the convenience of parking directly at the hotel grounds being a significant benefit.

Family

Park Palace Hotel is highly regarded as a family-friendly destination, making it an excellent starting point for a family city vacation. Guests found the family suites beautifully decorated and the rooms spacious with options catering to varying family sizes, including those with multiple children. The setting is both cozy and comfortable, offering a welcoming atmosphere for both kids and adults.

The hotel's location, slightly outside the hustle of the city yet with easy access to Florence's sights, is appreciated for its quiet surroundings and magical positioning. Families enjoyed the nearby park for relaxing and the convenience of on-site parking.

Despite some concerns about soundproofing in the older building, the overall sentiment remains positive. The hotel staff receives consistent praise for their helpfulness, ensuring a pleasant stay for families. Though breakfast spaces can be a bit tight for larger families, the general consensus underscores the hotel's suitability for family stays.

The blend of a family-friendly environment, practical amenities and great service makes Park Palace Hotel a commendable choice for families looking to explore Florence.

4 Star

Park Palace Hotel, a four-star establishment, offers a charming and classic atmosphere, filled with the character of a grand old villa. Guests appreciate its beautiful and comfortable rooms and the peaceful, magical surroundings. The elegant style and location near Florence, yet away from the city's hustle, add to its appeal.

The reception and concierge staff are consistently praised for their helpfulness and professionalism, contributing to a high standard of service. The hotel's facilities are generally aligned with four-star expectations, though some guests feel that certain areas, like wardrobe space and cleanliness, could be improved. Opinions on the breakfast are mixed; while some find it excellent, others feel it lacks the quality expected from a four-star hotel.

Despite some comments on the need for renovation and mismatched expectations concerning its luxury status, the Park Palace Hotel maintains a good reputation for its classic feel and style with a high-end four-star quality. Its value, however, is debated with some guests suggesting it is overvalued. The hotel's tranquility and elegance remain its strongest assets, making it a favored choice for those looking to stay just outside Florence’s city limits.

Business

Park Palace Hotel has proven to be an excellent choice for business travelers, offering a range of facilities and services that cater specifically to their needs. The reception area is both large and welcoming and the check-in process is taken very seriously, ensuring safe security measures. Business travelers have found it ideal for their stays with good business facilities and a business-friendly environment.

The location of the hotel is another advantage with a bus station featuring multiple lines conveniently located just outside the front door. This makes commuting and exploring the city seamless and efficient. Moreover, the hotel offers business-level Wi-Fi, though it has been mentioned that it may not always be conducive to making calls or accessing meetings effectively.

The reception and concierge staff are both friendly and helpful, providing professional service round the clock, as the reception is open 24 hours. Guests have highlighted the spotless rooms, excellent breakfast that is complimentary and the fast, reliable Wi-Fi as significant positives. The consistent kindness and professionalism of the staff contribute to a comfortable and peaceful stay, making it perfect for business trips and retreats.

In summary, Park Palace Hotel is well-suited for business travelers, offering a conducive environment for business purposes along with a good location, efficient amenities and excellent service. However, improvements in Wi-Fi access for meetings could enhance the overall experience.

Outdoor Pool

The Park Palace Hotel boasts an inviting and attractive outdoor pool nestled within a beautiful and cozy garden. The pool area offers a serene escape, featuring clean, well-maintained facilities and relaxing lounge chairs on the patio. Guests appreciate the ability to swim and relax in a lovely, pleasant and historical setting, as the hotel occupies a structure that once served noble families but has been thoughtfully converted to suit modern needs.

The pool, although noted to be cold, particularly in early April, becomes a highlight during the warmer months, providing a refreshing retreat. Guests enjoy views of the garden and pool from the terrace, making breakfasts and afternoons around the pool especially enjoyable. The shaded swimming pool and the peaceful garden ambiance further enhance the relaxing feel of this outdoor oasis, offering a great little getaway right within the hotel's premises.

Honeymoon

Park Palace Hotel offers an ideal setting for honeymooners, providing a beautiful romantic location with vintage charm and character. Guests celebrating their honeymoon found their stay memorable and described it as a perfect choice for such a special occasion. The hotel itself exudes a sense of luxury and nostalgia, reminiscent of a piece of history from wealthy families of the past century. This charming hotel has been praised for creating a fabulous and great honeymoon experience, making it an ideal location for romance.

Boutique-Style

Park Palace Hotel stands out as a charming and idyllic destination, ideal for a historic city trip. The hotel exudes a small and intimate setting, providing a pleasant and personal experience. It features classic yet elegant accommodations, retaining a boutique style that impresses guests with its stately furnishings and flair.

The hotel’s beautifully curated grounds add to its enchanting atmosphere, giving it a distinct appeal. Described as an absolutely exceptional hotel, it blends classic old-fashioned charm with modern upkeep, ensuring a well-kept environment. The beautiful boutique charm of the hotel is consistently highlighted, offering a delightful and serene stay with nice service and a uniquely elegant ambiance.

Romantic

The Park Palace Hotel, a turn-of-the-century villa, offers a picturesque and cozy escape in Florence, ideal for couples seeking a romantic retreat. The property exudes the charm of a classic Florentine villa and boasts marvellous surroundings that create a perfect romantic atmosphere. Guests are welcomed by attentive and friendly staff and can relax in comfortable rooms with a historical flair.

The hotel features a cozy fireplace lounge and a beautiful romantic garden with a pool area, perfect for a tranquil and relaxing stay. Whether celebrating special occasions like birthdays with Prosecco or simply enjoying a relaxed romantic weekend, visitors find the hotel to be an ideal choice for romantic getaways.

The property is situated in a quiet neighborhood, yet within walking distance of the city center, offering both seclusion and convenience. The garden terrace provides a serene spot to unwind and soak in the romantic charm. For couples visiting Florence, the Park Palace Hotel presents itself as a romantic oasis, perfect for unforgettable excursions and cherished memories.

Yes, Park Palace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Park Palace Hotel.

No, Park Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Park Palace Hotel.

No, Park Palace Hotel doesn't have a gym.

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