Holiday Inn Express Folkestone Channel Tunnel by IHG
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Summary of reviewsThe Holiday Inn Express Folkestone Channel Tunnel by IHG, has consistently garnered positive reviews for various aspects of its service and facilities, making it a popular choice for travelers using the Eurotunnel. The hotel’s exceptional location, minutes away from the Le Shuttle terminal and near the M20 motorway and Dover ferry port, is frequently highlighted as a major advantage, offering unparalleled convenience for early departures or late-night arrivals. In addition to its prime location, the hotel also provides free parking, enhancing its appeal for guests traveling by car.
Guests commend the cleanliness and comfort of the accommodations, describing the rooms as spacious, spotless and well-equipped with modern bathrooms and comfortable beds. Despite some feedback on minor issues like dated decor and occasional noise, the overall sentiment towards the rooms is positive, indicating a restful stopover experience. Family-friendly amenities, including spacious family rooms and cots for babies, contribute to the hotel’s appeal for those traveling with children or pets.
The staff consistently receive high praise for their friendliness, helpfulness and professionalism, significantly enhancing the guests' experience at the hotel. The reception team is noted for efficient check-ins and courteous service, while the bar and restaurant staff contribute to a pleasant dining atmosphere.
The breakfast service is particularly well-received with guests appreciating the variety and convenience of the buffet-style options available from 6am. Despite minor criticisms regarding the temperature of hot food and limited vegetarian options, the overall quality and convenience of the breakfast service are consistently praised. The dinner offerings receive more mixed reviews with commendations for food quality and reasonable prices tempered by comments on the limited menu choices and occasional shortages of specific items.
The hotel’s WiFi generally meets guests’ needs with many noting reliable and password-protected internet access. Although some reviews mention occasional connectivity issues, the overall impression suggests a satisfactory experience with the WiFi.
In summary, the Holiday Inn Express Folkestone Channel Tunnel by IHG, provides a clean, comfortable and convenient stay, particularly for travelers using the Eurotunnel. The strategic location, combined with friendly staff, satisfactory amenities and positive breakfast experiences, positions it as a top choice for an overnight stop or short visit in the area.
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Guests commend the cleanliness and comfort of the accommodations, describing the rooms as spacious, spotless and well-equipped with modern bathrooms and comfortable beds. Despite some feedback on minor issues like dated decor and occasional noise, the overall sentiment towards the rooms is positive, indicating a restful stopover experience. Family-friendly amenities, including spacious family rooms and cots for babies, contribute to the hotel’s appeal for those traveling with children or pets.
The staff consistently receive high praise for their friendliness, helpfulness and professionalism, significantly enhancing the guests' experience at the hotel. The reception team is noted for efficient check-ins and courteous service, while the bar and restaurant staff contribute to a pleasant dining atmosphere.
The breakfast service is particularly well-received with guests appreciating the variety and convenience of the buffet-style options available from 6am. Despite minor criticisms regarding the temperature of hot food and limited vegetarian options, the overall quality and convenience of the breakfast service are consistently praised. The dinner offerings receive more mixed reviews with commendations for food quality and reasonable prices tempered by comments on the limited menu choices and occasional shortages of specific items.
The hotel’s WiFi generally meets guests’ needs with many noting reliable and password-protected internet access. Although some reviews mention occasional connectivity issues, the overall impression suggests a satisfactory experience with the WiFi.
In summary, the Holiday Inn Express Folkestone Channel Tunnel by IHG, provides a clean, comfortable and convenient stay, particularly for travelers using the Eurotunnel. The strategic location, combined with friendly staff, satisfactory amenities and positive breakfast experiences, positions it as a top choice for an overnight stop or short visit in the area.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
The Holiday Inn Express Folkestone Channel Tunnel is routinely praised for its exceptional location, making it an ideal choice for travelers planning to use the Eurotunnel. Situated merely minutes away from the Le Shuttle terminal, the hotel provides unrivaled convenience for early departures or late-night arrivals. Guests frequently highlight the ease of access to the Channel Tunnel, stressing its proximity—often noted as just a five- or ten-minute drive. Additionally, the hotel's convenient location near the M20 motorway and the Dover ferry port further enhances its appeal for seamless onward travel across the UK or into Europe.
While primarily celebrated for its strategic position, reviewers also appreciate the comfortable and clean accommodations, which offer a restful stopover. The hotel is noted for being pet-friendly with friendly and helpful staff adding to the welcoming atmosphere. Moreover, amenities such as free parking and the availability of takeaway breakfasts add to the overall positive experience. This combination of superior location and solid hospitality standards ensures that the Holiday Inn Express Folkestone Channel Tunnel is a top choice for travelers seeking convenience and comfort en route to their next destination.
The breakfast experience at Holiday Inn Express Folkestone Channel Tunnel by IHG, is generally well-received by guests with many positive comments highlighting its quality, variety and convenience. Guests appreciate that breakfast is included in the room price, providing good value for money. A buffet-style breakfast is available from as early as 6am, catering well to early travelers. The buffet offers a wide range of food, including hot and cold options, ensuring there's something for everyone. The breakfast items such as bacon, sausages, scrambled eggs, as well as continental options like croissants, fresh fruit, yogurt and cereals, have been praised for their taste and freshness.
Guests also noted the convenience of the takeaway breakfast option, which is particularly beneficial for those with early departures. The packed breakfast is described as a thoughtful touch with special mentions for the hot breakfast bap and bacon roll. Despite the crowd in the breakfast area at times, the service remains well-organized, ensuring a smooth experience.
On the downside, some guests pointed out that the breakfast could be improved in areas such as the temperature of hot food, the variety of vegetarian options and the quality of certain items like orange juice and scrambled eggs. However, these issues seem to be the exception rather than the rule.
Overall, the breakfast at Holiday Inn Express Folkestone Channel Tunnel is praised for being sufficient, plentiful and a convenient start to the day, especially for those embarking on early journeys.
Holiday Inn Express Folkestone Channel Tunnel receives varied reviews regarding its dinner offerings. Many guests found the evening meals to be satisfactory and functional with good food quality and reasonable prices. Highlights include tasty options such as pie and mash and mac and cheese with some guests praising the pizzas and nachos available at the bar. The bar and restaurant atmosphere was generally perceived as pleasant with friendly and helpful staff contributing to an enjoyable dining experience.
However, there were consistent concerns about the limited menu choices for dinner, leading some guests to describe the selection as basic, average or lacking in variety. Instances of running out of certain menu items, limited vegetarian options and pricey food and drinks were noted. A few reviewers expressed dissatisfaction with specific dishes, such as overcooked or flavorless sausages and burgers. Some guests opted to seek meals outside the hotel due to the limited options and crowded dining areas.
Overall, while the dinner offerings were considered adequate and well-prepared by many, additional variety and improvement in specific menu items would enhance the overall dining experience at the hotel.
Holiday Inn Express Folkestone Channel Tunnel by IHG, offers a range of comfortable and convenient rooms, making it an ideal choice for travelers seeking a pleasant stay near the Eurotunnel. Guests consistently praise the rooms for being spacious, clean and well-equipped. The beds are described as comfortable and amenities such as tea/coffee facilities and complementary toiletries add to the overall convenience.
The rooms cater well to those with accessibility needs, featuring well-equipped facilities for disabled guests. Many reviews highlight the cleanliness of the rooms with guests finding them spotless and well-maintained. The modern bathrooms with large walk-in showers, are particularly appreciated. For families, the hotel offers good value with spacious rooms that include sofa beds, although some guests report these can be less comfortable.
Despite some critiques about room decor being slightly dated or basic, the functionality and comfort are consistently noted. Certain rooms are small or face noisy roads, which can be a drawback for light sleepers. Noise from adjacent rooms and outside traffic is occasionally mentioned, suggesting a need for better soundproofing.
The hotel staff contributes positively to the guest experience, ensuring easy check-ins and providing take-away breakfasts for early departures. The location is advantageous for those needing quick access to the Eurotunnel and the presence of free parking adds to the convenience.
In summary, Holiday Inn Express Folkestone Channel Tunnel is recognized for its clean, comfortable and well-appointed rooms, making it a reliable choice for an overnight stay or a short visit to the area.
At the Holiday Inn Express Folkestone Channel Tunnel by IHG, the beds have garnered a notable range of feedback from guests. The majority of reviews highlight the overall comfort of the beds, describing them as comfortable, very comfortable and even super comfy with many guests reporting a good night's sleep. The pillows also received positive remarks for their comfort.
However, there are mixed feelings regarding the sizes and firmness of the beds. While some guests appreciated the huge and spacious beds, others found the double beds a bit small and wished they were larger. The firmness of the beds also sparked diverse opinions—some found the mattresses too hard or too soft, while several guests mentioned a dip in the middle or overall discomfort in the beds provided for children, such as sofa beds.
Despite these varied experiences, the general sentiment leans towards a positive impression of the bed quality, ensuring a comfortable stay for most visitors.
Holiday Inn Express Folkestone Channel Tunnel garners consistent praise for its cleanliness. Guests frequently highlight the hotel's well-maintained and spotless environment, extending from the rooms to the common areas. Rooms are described as clean, comfortable and often "spotless," providing all the necessary amenities for a pleasant stay. The hotel itself is modern, bright and exceptionally clean, which adds to its appeal as a convenient stopover for travelers using the Eurotunnel.
Despite minor issues such as the need for some updates and occasional maintenance (like carpet cleaning and shower drainage), the overall sentiment regarding cleanliness is overwhelmingly positive. The staff also receive commendations for their friendliness and helpful nature, particularly in accommodating specific needs. This hotel's high standards of hygiene make it a reliable choice for travelers seeking a clean and comfortable stay.
At the Holiday Inn Express Folkestone Channel Tunnel by IHG, the standout feature noted by guests is undoubtedly the exceptional staff. Review after review highlights the staff's friendliness, helpfulness and professionalism. From the welcoming reception team to the attentive housekeeping crew, the staff consistently went above and beyond to ensure guests felt comfortable and well taken care of.
Guests frequently mentioned being greeted warmly and efficiently at check-in, which set a positive tone for their stays. The reception team is especially praised for their courteous and informative service, making the check-in process quick and hassle-free. Whether it was assisting with luggage or providing comprehensive information about the hotel and surrounding areas, the receptionists earned high marks for their dedication.
The staff's friendliness extends beyond check-in; their cheerful and accommodating attitudes were appreciated throughout guests' stays. Many highlighted how staff members were always ready to assist with a smile, creating a warm and welcoming environment. The bar and restaurant staff also received commendations for their efficient service and approachable demeanor, further enhancing the overall experience.
Additionally, the hotel is pet-friendly with several guests noting how the staff were attentive and accommodating to their furry companions. This added a valuable touch for those traveling with pets, making their stay more convenient and enjoyable.
Overall, the Holiday Inn Express Folkestone Channel Tunnel is characterized by its superbly attentive, friendly and professional staff, who consistently provide top-notch service, contributing significantly to guests' positive experiences.
The WiFi at the Holiday Inn Express Folkestone Channel Tunnel by IHG, generally receives positive feedback from guests. Many reviews highlight good, free and password-protected WiFi with reliable coverage throughout the property. Guests appreciated the well-prepared WiFi network, describing it as top notch and excellent. Numerous comments also noted that the WiFi worked well with no issues, providing a satisfactory internet experience. However, some reviews mentioned occasional difficulties, including weak or slow connections and in a few instances, the inability to connect at all. Despite these intermittent problems, the overall consensus suggests that the WiFi service is solid and dependable, contributing positively to the guest experience.
Visitors to the Holiday Inn Express Folkestone Channel Tunnel consistently praise the hotel's parking facilities. Many highlight the ample, free and secure parking available on-site, which contributes to a hassle-free experience. Accessing the parking lot is easy and the spaces are generally spacious, accommodating numerous vehicles. The generous size of the parking lot is frequently noted with plenty of room for both early and late arrivers.
While some reviews mention the parking can be cramped during busy times and a few note the car park may be dark at night, these issues appear infrequent. Otherwise, guests find the parking safe and secure with easy access and convenience being recurring positive points.
Overall, the parking situation at this hotel seems to meet most guests' needs exceptionally well, making it a strong advantage for those traveling by car.
Holiday Inn Express Folkestone Channel Tunnel caters exceptionally well to families, offering a range of amenities designed to make stays enjoyable for guests of all ages. The hotel's family-friendly atmosphere is frequently praised with several visitors noting the presence of a playground and activities geared towards children. Good-sized family rooms come equipped with sofa beds, cots for babies and other necessary amenities, though some guests mention that the rooms can feel a bit small for larger families.
The hotel’s dining options are also highlighted positively with healthy meals available for children and decent food served even late on Sunday nights. Additionally, the hotel accommodates pets, including designated dining areas for dog owners.
The staff at Holiday Inn Express Folkestone Channel Tunnel receive high marks for their friendliness, efficiency and helpfulness, contributing to a comfortable and pleasant stay for families. This hotel is also praised for its cleanliness with rooms being fresh and well-maintained.
Located conveniently close to the Eurotunnel, the hotel serves as an ideal family venue for travelers. Its overall family-friendly nature, comfortable rooms and welcoming staff make it a popular choice for those traveling with children or pets.
Holiday Inn Express Folkestone Channel Tunnel by IHG, meets the expectations typically associated with a three-star establishment. The hotel provides basic but comfortable accommodations, aligning well with the standards one would expect from this category. Guests have consistently noted the hotel’s functional amenities and satisfactory overall service quality.
The breakfast service is a notable highlight with many visitors finding it to be of good quality and part of the reasonable amenities offered for the price. As a typical Holiday Inn Express, it fulfills the purpose of providing reliable, no-frills lodging. The hotel is particularly well-suited for short stays, especially for transient guests looking for a convenient, budget-friendly option.
Despite the budget ingredients and basic facilities, the hotel maintains a satisfactory level of cleanliness and service. Visitors have expressed a positive overall experience, finding it an ideal choice for a quick stopover rather than an extended stay. The hotel effortlessly meets standard three-star expectations, ensuring a decent night's rest with all the essential services included.
The Holiday Inn Express Folkestone Channel Tunnel by IHG, is recognized for being well-suited for business travelers. The presence of a business center and some business facilities ensures a productive stay. Functionality is a key feature of the rooms, making them appropriate for temporary workspaces. Despite some renovations and the lack of USB ports, the value for money remains commendable. Travelers on business trips find the workspace offerings adequate for their needs. Additionally, the staff's attentiveness, especially with regards to assisting with baggage, enhances the overall experience for business guests. The hotel is also noted for promoting a greener stay, adding a touch of environmental consciousness to its list of attributes.
Holiday Inn Express Folkestone Channel Tunnel offers a highly accessible experience for guests with disabilities. The hotel is fully accessible with easy-to-use elevators and adaptable facilities designed for disabled users. Guests noted the accessible rooms as some of the best equipped, complete with relevant disability facilities. The cafe area is accommodating, even allowing dogs to dine with their owners. The location of the hotel is praised for its good accessibility, being well-situated for easy access from highways and main routes.
However, there are a few areas that could use improvement. Notably, the availability of disabled parking is limited and there were occasional issues with the lift service, which could be problematic for guests on higher floors. Despite these occasional setbacks, the overall accessibility of the hotel is positively reviewed, making it a commendable option for disabled travelers.
The Holiday Inn Express Folkestone Channel Tunnel by IHG, stands out as a haven for pet travelers, specifically those with dogs. The hotel has garnered numerous praises for its robust dog-friendly amenities and services. With a clear dog-friendly policy, guests can bring their canine companions along for an additional charge of £20 per dog, ensuring extra cleaning measures are in place.
Upon arrival, pets are warmly welcomed at the hotel and the dedicated pet-friendly rooms cater well to their presence. While a few reviews mentioned concerns about the cleanliness of the carpets potentially due to previous canine guests, the overall impression remains positive with many appreciating the pet-friendly atmosphere.
The hotel offers specific areas for dogs, including fenced walking zones and pet-friendly lounge areas. Notably, these designated spots are maintained well and appreciated for their suitability for pets. For dining, there's a designated area where dogs are allowed, adding to the convenience for pet owners.
In addition to the facilities, the hotel's location near the elevator makes it convenient for guests with pets. The dog-friendly staff further enhances the welcoming environment, ensuring both pets and their owners feel at home. Amenities such as dog blankets, waste bins and water bowls contribute to a comfortable stay for the furry companions.
Despite some minor issues like noise from dogs in adjoining rooms, the hotel's overall reputation for being super dog-friendly is well-acknowledged. For those looking to travel with their pets, the Holiday Inn Express Folkestone Channel Tunnel provides an accommodating and pleasant experience, making it an excellent choice for pet owners.
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Location
While primarily celebrated for its strategic position, reviewers also appreciate the comfortable and clean accommodations, which offer a restful stopover. The hotel is noted for being pet-friendly with friendly and helpful staff adding to the welcoming atmosphere. Moreover, amenities such as free parking and the availability of takeaway breakfasts add to the overall positive experience. This combination of superior location and solid hospitality standards ensures that the Holiday Inn Express Folkestone Channel Tunnel is a top choice for travelers seeking convenience and comfort en route to their next destination.
Breakfast
Guests also noted the convenience of the takeaway breakfast option, which is particularly beneficial for those with early departures. The packed breakfast is described as a thoughtful touch with special mentions for the hot breakfast bap and bacon roll. Despite the crowd in the breakfast area at times, the service remains well-organized, ensuring a smooth experience.
On the downside, some guests pointed out that the breakfast could be improved in areas such as the temperature of hot food, the variety of vegetarian options and the quality of certain items like orange juice and scrambled eggs. However, these issues seem to be the exception rather than the rule.
Overall, the breakfast at Holiday Inn Express Folkestone Channel Tunnel is praised for being sufficient, plentiful and a convenient start to the day, especially for those embarking on early journeys.
Dinner
However, there were consistent concerns about the limited menu choices for dinner, leading some guests to describe the selection as basic, average or lacking in variety. Instances of running out of certain menu items, limited vegetarian options and pricey food and drinks were noted. A few reviewers expressed dissatisfaction with specific dishes, such as overcooked or flavorless sausages and burgers. Some guests opted to seek meals outside the hotel due to the limited options and crowded dining areas.
Overall, while the dinner offerings were considered adequate and well-prepared by many, additional variety and improvement in specific menu items would enhance the overall dining experience at the hotel.
Rooms
The rooms cater well to those with accessibility needs, featuring well-equipped facilities for disabled guests. Many reviews highlight the cleanliness of the rooms with guests finding them spotless and well-maintained. The modern bathrooms with large walk-in showers, are particularly appreciated. For families, the hotel offers good value with spacious rooms that include sofa beds, although some guests report these can be less comfortable.
Despite some critiques about room decor being slightly dated or basic, the functionality and comfort are consistently noted. Certain rooms are small or face noisy roads, which can be a drawback for light sleepers. Noise from adjacent rooms and outside traffic is occasionally mentioned, suggesting a need for better soundproofing.
The hotel staff contributes positively to the guest experience, ensuring easy check-ins and providing take-away breakfasts for early departures. The location is advantageous for those needing quick access to the Eurotunnel and the presence of free parking adds to the convenience.
In summary, Holiday Inn Express Folkestone Channel Tunnel is recognized for its clean, comfortable and well-appointed rooms, making it a reliable choice for an overnight stay or a short visit to the area.
Beds
However, there are mixed feelings regarding the sizes and firmness of the beds. While some guests appreciated the huge and spacious beds, others found the double beds a bit small and wished they were larger. The firmness of the beds also sparked diverse opinions—some found the mattresses too hard or too soft, while several guests mentioned a dip in the middle or overall discomfort in the beds provided for children, such as sofa beds.
Despite these varied experiences, the general sentiment leans towards a positive impression of the bed quality, ensuring a comfortable stay for most visitors.
Cleanliness
Despite minor issues such as the need for some updates and occasional maintenance (like carpet cleaning and shower drainage), the overall sentiment regarding cleanliness is overwhelmingly positive. The staff also receive commendations for their friendliness and helpful nature, particularly in accommodating specific needs. This hotel's high standards of hygiene make it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
Guests frequently mentioned being greeted warmly and efficiently at check-in, which set a positive tone for their stays. The reception team is especially praised for their courteous and informative service, making the check-in process quick and hassle-free. Whether it was assisting with luggage or providing comprehensive information about the hotel and surrounding areas, the receptionists earned high marks for their dedication.
The staff's friendliness extends beyond check-in; their cheerful and accommodating attitudes were appreciated throughout guests' stays. Many highlighted how staff members were always ready to assist with a smile, creating a warm and welcoming environment. The bar and restaurant staff also received commendations for their efficient service and approachable demeanor, further enhancing the overall experience.
Additionally, the hotel is pet-friendly with several guests noting how the staff were attentive and accommodating to their furry companions. This added a valuable touch for those traveling with pets, making their stay more convenient and enjoyable.
Overall, the Holiday Inn Express Folkestone Channel Tunnel is characterized by its superbly attentive, friendly and professional staff, who consistently provide top-notch service, contributing significantly to guests' positive experiences.
Wi-Fi
Parking
While some reviews mention the parking can be cramped during busy times and a few note the car park may be dark at night, these issues appear infrequent. Otherwise, guests find the parking safe and secure with easy access and convenience being recurring positive points.
Overall, the parking situation at this hotel seems to meet most guests' needs exceptionally well, making it a strong advantage for those traveling by car.
Family
The hotel’s dining options are also highlighted positively with healthy meals available for children and decent food served even late on Sunday nights. Additionally, the hotel accommodates pets, including designated dining areas for dog owners.
The staff at Holiday Inn Express Folkestone Channel Tunnel receive high marks for their friendliness, efficiency and helpfulness, contributing to a comfortable and pleasant stay for families. This hotel is also praised for its cleanliness with rooms being fresh and well-maintained.
Located conveniently close to the Eurotunnel, the hotel serves as an ideal family venue for travelers. Its overall family-friendly nature, comfortable rooms and welcoming staff make it a popular choice for those traveling with children or pets.
3 Star
The breakfast service is a notable highlight with many visitors finding it to be of good quality and part of the reasonable amenities offered for the price. As a typical Holiday Inn Express, it fulfills the purpose of providing reliable, no-frills lodging. The hotel is particularly well-suited for short stays, especially for transient guests looking for a convenient, budget-friendly option.
Despite the budget ingredients and basic facilities, the hotel maintains a satisfactory level of cleanliness and service. Visitors have expressed a positive overall experience, finding it an ideal choice for a quick stopover rather than an extended stay. The hotel effortlessly meets standard three-star expectations, ensuring a decent night's rest with all the essential services included.
Business
Accessible
However, there are a few areas that could use improvement. Notably, the availability of disabled parking is limited and there were occasional issues with the lift service, which could be problematic for guests on higher floors. Despite these occasional setbacks, the overall accessibility of the hotel is positively reviewed, making it a commendable option for disabled travelers.
Dog Friendly
Upon arrival, pets are warmly welcomed at the hotel and the dedicated pet-friendly rooms cater well to their presence. While a few reviews mentioned concerns about the cleanliness of the carpets potentially due to previous canine guests, the overall impression remains positive with many appreciating the pet-friendly atmosphere.
The hotel offers specific areas for dogs, including fenced walking zones and pet-friendly lounge areas. Notably, these designated spots are maintained well and appreciated for their suitability for pets. For dining, there's a designated area where dogs are allowed, adding to the convenience for pet owners.
In addition to the facilities, the hotel's location near the elevator makes it convenient for guests with pets. The dog-friendly staff further enhances the welcoming environment, ensuring both pets and their owners feel at home. Amenities such as dog blankets, waste bins and water bowls contribute to a comfortable stay for the furry companions.
Despite some minor issues like noise from dogs in adjoining rooms, the hotel's overall reputation for being super dog-friendly is well-acknowledged. For those looking to travel with their pets, the Holiday Inn Express Folkestone Channel Tunnel provides an accommodating and pleasant experience, making it an excellent choice for pet owners.
No, Holiday Inn Express Folkestone Channel Tunnel by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Folkestone Channel Tunnel by IHG.
Yes, Holiday Inn Express Folkestone Channel Tunnel by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Folkestone Channel Tunnel by IHG.
No, Holiday Inn Express Folkestone Channel Tunnel by IHG doesn't have a gym.
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