The Portland Hotel

Folkestone 51.07636100, 1.17276900 , 2-4 Langhorne Gardens (Show on Map)
7.2
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Portland Hotel is renowned for its exceptional location near the seaside, providing stunning sea views and immediate access to the beach. Set in a charming area close to shops, theatres, cafes and transport hubs like the ferry terminal and leshuttle, it is perfect for a variety of travel needs. Guests appreciate the ease of access to the city center and the dog-friendly policy, which enhances its appeal. The friendliness and efficiency of the staff significantly elevate the guest experience.

Guests have praised the dinner options at the Portland Hotel, finding the food both tasty and good value. The Scuba Bar and restaurant received positive feedback for their hearty meals and lovely atmosphere, complete with a large beer garden. Despite the absence of breakfast offerings—which disappointed many—the hotel’s dining experience remains largely favorable.

The rooms at The Portland Hotel are generally spacious, clean and well-maintained, offering a comfortable and cozy environment thanks to modern amenities like tea and coffee-making facilities. While some minor issues with décor and maintenance were noted, the overall sentiment about the accommodations is positive. Cleanliness is highlighted as a strength with most rooms described as tidy and functional, contributing to a pleasant stay for families particularly.

Despite a few hiccups with WiFi and bedding quality, the Portland Hotel continues to provide great value for money. Many guests highlighted the clean, comfortable rooms as suitable for short visits. The superb service and welcoming nature of the staff enhance the positive experience, making the Portland Hotel a commendable choice for travelers seeking comfort and convenience by the sea.
Show more
Categories
Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Cheap Hotel

Small Hotel

3-Star Hotel

Room Types
Standard Double Room Our Standard rooms feature an en suite bathroom, a TV and tea/coffee making facilities. Our Standard rooms are located on the Ground Floor and the Second Floor and no lift is available.

Executive Double Room Our Executive rooms are large rooms with the added benefit of a workspace. As with our other rooms, we offer free wi-fi and tea/coffee making facilities as well as a large flat screen TV with freeview channels. Our Executive rooms are located on the first and second floor and no lift is available.

Budget Double Room Our Budget rooms feature an en suite bathroom, a TV and tea/coffee making facilities. Our Budget rooms are located on the Third Floor and no lift is available.

Standard Family Room Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features soundproof walls, flat-screen TV with satellite channels, city views, as well as chocolate for guests. The unit offers 3 beds.

Guest Reviews
7.2
Good
Location
The Portland Hotel boasts an exceptional location that has garnered rave reviews from its guests. Nestled near the seaside, it offers immediate access to the beach and stunning sea views, making it a fantastic choice for coastal enthusiasts. The hotel’s proximity to key amenities such as shops, theatres and cafes on the marina adds a layer of convenience that travelers appreciate. Additionally, it is strategically positioned close to transport hubs like the ferry terminal and leshuttle, catering to those planning to traverse further afield.

Guests have frequently highlighted the ease of access to the city center and the charming period features of the property, which contribute to a delightful stay. Another standout aspect is the dog-friendly policy, warmly accommodating pet owners. Whether it’s for a quick overnight stay before catching a ferry, enjoying the vibrant local entertainment or leisurely exploring the coastal paths, The Portland Hotel’s location aligns perfectly with various travel needs. The staff's friendliness and efficient service further enhance the overall guest experience.

In summary, this hotel’s “great location” is a recurrent theme, often described as excellent, perfect and conveniently situating guests near both natural and urban attractions.

Breakfast
The Portland Hotel has a notable absence of breakfast offerings, which many guests found disappointing. Despite information suggesting that a continental breakfast might be available, no breakfast options were provided during their stay. This lack was consistently noted with some guests highlighting the additional cost they incurred for breakfast, only to find it unavailable. The closest alternatives involved heading to another nearby hotel, which wasn't ideal but was manageable for some visitors. Unfortunately, this breakfast absence was a significant detractor from the overall experience. While there were mentions of a delicious and generous English Sunday dinner, a lack of morning meal options left guests wanting more from their stay.

Dinner
The dinner experience at The Portland Hotel has garnered favorable remarks from guests. Many visitors have praised the food for being both good value and tasty, embodying hearty and lovely qualities that meet diners' expectations. The hotel's restaurant and accompanying bar, Scuba Bar, receive high commendations for offering great meals and evening food options. Guests have enjoyed lovely meals and cocktails, highlighting the accommodating and attentive nature of the chef. Additionally, the bar not only serves very good food but also features a large beer garden, providing an inviting atmosphere for guests. While there are nearby breakfast spots, the overall dining options at and around The Portland Hotel have left a positive impression.

Rooms
Nestled in a prime location facing the sea, The Portland Hotel offers rooms that have generally left guests pleased, albeit with a few areas for improvement. The spaciousness of the rooms is frequently highlighted with many guests noting the generous size and ample space for families and groups. Cleanliness appears to be a consistent strength with numerous mentions of clean and well-maintained accommodations.

The comfort of the rooms is another positive point with comfortable beds and modern amenities like tea and coffee-making facilities provided in many rooms. The rooms have been described as freshly decorated and cozy, adding to the overall pleasant experience. Some rooms feature large windows that open fully, bright and airy environments and even portable air conditioners for those warmer nights.

Despite some minor complaints about dated décor and occasional maintenance issues, such as windows not closing properly and shabby appearances in a few instances, the overall sentiment remains positive. The combination of friendly staff, good value for money and well-equipped rooms makes The Portland Hotel a commendable choice for travelers seeking a comfortable and spacious stay by the sea.

Beds
The beds at The Portland Hotel receive mixed reviews from guests. On the positive side, some travelers have found the beds to be comfortable and appreciated the spacious and beautiful rooms they were in. Several guests specifically mentioned the comfy pillows and duvets, as well as mattresses that were good and provided comfort.

However, many reviews indicate significant issues. Numerous guests reported discomfort with mattresses being described as too small for the frame or simply hard and squeaky. There were also mentions of lumpy pillows and unstable, squeaky beds, which were particularly problematic in some rooms like room 5. In several cases, guests pointed out that the bedding and mattresses were of low quality or in a poor state, which spoiled the sleeping experience.

Overall, while some guests had restful nights, others had quite the opposite experience due to uncomfortable and noisy beds. It appears there is room for improvement in the hotel’s bedding quality to ensure a more consistent level of comfort for all guests.

Cleanliness
The Portland Hotel presents a predominantly clean environment for guests with several reviews highlighting the cleanliness of the rooms and common areas. The rooms are described as spacious, tidy and functional with comfortable beds contributing to a pleasant stay for many. Families particularly appreciated the spotless condition of family rooms. The friendly and attentive staff enhance the overall positive experience.

However, it is important to note that while many areas of the hotel maintain high cleanliness standards, there are mentions of areas needing significant improvements. Some guests encountered issues such as mold in bathrooms, damp and dirty towels and a musty smell in parts of the hotel. The hotel’s aged appearance, both internally and externally, was also a point of concern with comments about outdated carpets and furniture contributing to a feeling of wear and neglect.

Despite these drawbacks, the Portland Hotel is recognized for providing great value for money with many guests finding the clean and comfortable rooms suitable for a weekend stay or short visit.


Staff
The guest reviews for The Portland Hotel overwhelmingly praise the staff for their friendliness and helpfulness. Visitors consistently describe the staff as friendly, caring and accommodating, making guests feel welcomed from the moment they arrive. Several reviews emphasize the excellent service provided with specific mentions of the staff being attentive and going above and beyond to assist. The welcoming nature of the staff, including individuals who stand out for their hospitality, appears to significantly enhance the overall guest experience. Along with being friendly, the staff’s readiness to help and their effectiveness in providing assistance was a common theme. Overall, the superb service and cordial demeanor of the staff at The Portland Hotel play a key role in the positive guest experiences reported.

Wi-Fi
The guest reviews of The Portland Hotel highlight some mixed feedback regarding the hotel's WiFi service. While some guests experienced issues such as non-existent WiFi in their rooms and problems with provided passwords, others noted the WiFi worked well and was strong in certain areas. Despite these inconsistencies, the presence of many sockets was appreciated. On another note, there were multiple mentions of breakfast promises not being met with guests noting no breakfast was included or provided, even though it was advertised and charged initially.

Family
The Portland Hotel offers a variety of family-friendly accommodations that seem to impress with their spaciousness and practicality. Families of various sizes find the rooms to be well-equipped and comfortable, making them perfect for an overnight stay. The family rooms are repeatedly noted for their ample space, easily accommodating groups of four or five. Guests have appreciated the last-minute upgrades to even larger rooms, enhancing the overall experience. The availability of large, practical family rooms around the back of the hotel also contributes to a pleasant stay. However, those looking solely for a quick overnight rest may want to consider other options.


No, The Portland Hotel doesn't have any pool.

No, a spa isn't available at The Portland Hotel.

Yes, The Portland Hotel welcomes dogs.

No, parking facilities aren't available at The Portland Hotel.

No, The Portland Hotel doesn't have a gym.

Location Show Map
More Options
  • Hotel in Folkestone

  • 8.1 Very Good

  • From $86

  • Bed & Breakfast in Folkestone

  • 8.8 Excellent

  • From $90

  • Hotel in Folkestone

  • 7.6 Good

  • From $143

  • Hotel in Folkestone

  • 7.8 Good

  • From $91



6,368,209

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ