Wards Hotel & Restaurant
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Summary of reviewsWards Hotel & Restaurant in Folkestone consistently earns positive reviews for its exceptional location, appealing amenities and welcoming atmosphere. Guests appreciate the hotel's quiet yet central position, surrounded by charming Edwardian villas and walking distance from the sea, local amenities and central attractions. The hotel's close proximity to the Eurotunnel and Dover ferry services makes it an ideal stopover for travelers. Ample parking facilities further enhance the convenience of this location, ensuring a restful stay.
The breakfast service at Wards Hotel is highly praised for its quality, variety and the attentive service provided by the staff, particularly by hosts like Raj. Guests enjoy a hearty selection of meals, often mentioning the delicious English breakfast and freshly cooked dishes. While a few minor logistical issues are noted, the overall breakfast experience is highlighted as a significant perk of staying at the hotel.
Dinner at the restaurant also receives acclaim, described as excellent and delicious with a particular focus on fresh fish and well-prepared dishes like the Cajun chicken burger. The dining environment is enhanced by the well-maintained, clean settings and friendly staff, making it a memorable part of the guest experience.
The rooms at Wards Hotel are largely appreciated for their cleanliness, spaciousness and comfort. Guests frequently highlight the comfortable beds and well-maintained bathrooms. While some rooms may need minor aesthetic updates or repairs, the overall sentiment is positive with particular commendation for the four-poster beds and pet-friendly accommodations.
Cleanliness remains a strong point for the hotel with numerous reviews commending the spotless conditions and comfortable mattresses. The staff's friendliness and willingness to assist further enhance the guest experience, creating a welcoming atmosphere praised by many.
Free Wi-Fi is available, though it receives mixed reviews regarding its reliability. Some guests experienced weak connections in certain areas, suggesting room for improvement in speed and accessibility. However, the availability of Wi-Fi remains a valued amenity.
The hotel's excellent parking facilities are consistently highlighted, providing ample and convenient parking for guests without additional costs. Convenient access to the sea and the Eurotunnel adds to the appeal for those traveling by car.
Wards Hotel is also noted for its dog-friendly policy, welcoming pets throughout the hotel and restaurant. While there is a surcharge for pets, the positive experiences and accommodating staff make it a favored choice for pet owners.
Overall, Wards Hotel & Restaurant provides a delightful and comfortable stay with its prime location, high-quality meals, comfortable rooms and friendly, helpful staff.
Categories
The breakfast service at Wards Hotel is highly praised for its quality, variety and the attentive service provided by the staff, particularly by hosts like Raj. Guests enjoy a hearty selection of meals, often mentioning the delicious English breakfast and freshly cooked dishes. While a few minor logistical issues are noted, the overall breakfast experience is highlighted as a significant perk of staying at the hotel.
Dinner at the restaurant also receives acclaim, described as excellent and delicious with a particular focus on fresh fish and well-prepared dishes like the Cajun chicken burger. The dining environment is enhanced by the well-maintained, clean settings and friendly staff, making it a memorable part of the guest experience.
The rooms at Wards Hotel are largely appreciated for their cleanliness, spaciousness and comfort. Guests frequently highlight the comfortable beds and well-maintained bathrooms. While some rooms may need minor aesthetic updates or repairs, the overall sentiment is positive with particular commendation for the four-poster beds and pet-friendly accommodations.
Cleanliness remains a strong point for the hotel with numerous reviews commending the spotless conditions and comfortable mattresses. The staff's friendliness and willingness to assist further enhance the guest experience, creating a welcoming atmosphere praised by many.
Free Wi-Fi is available, though it receives mixed reviews regarding its reliability. Some guests experienced weak connections in certain areas, suggesting room for improvement in speed and accessibility. However, the availability of Wi-Fi remains a valued amenity.
The hotel's excellent parking facilities are consistently highlighted, providing ample and convenient parking for guests without additional costs. Convenient access to the sea and the Eurotunnel adds to the appeal for those traveling by car.
Wards Hotel is also noted for its dog-friendly policy, welcoming pets throughout the hotel and restaurant. While there is a surcharge for pets, the positive experiences and accommodating staff make it a favored choice for pet owners.
Overall, Wards Hotel & Restaurant provides a delightful and comfortable stay with its prime location, high-quality meals, comfortable rooms and friendly, helpful staff.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Guest Reviews
Nestled in a quiet part of Folkestone and surrounded by charming Edwardian villas, Wards Hotel & Restaurant benefits from a prime location that caters to a variety of travelers' needs. With easy access to local amenities and just a few minutes' walk to the sea, it's perfectly positioned for those looking to explore both the town center and the stunning seafront. The proximity to the Eurotunnel and ferry services to Dover—just a short drive away—makes it an ideal stopover for those on their way to and from the continent. Guests can enjoy peaceful seaside walks and the convenience of being close to restaurants, shops and the lively town center.
In addition to its practical location, the hotel boasts ample parking facilities and is situated in a pleasant, tree-lined road, ensuring a restful stay. Despite being near the main seafront and central attractions, it remains a tranquil retreat, free from the usual noise associated with busier areas. For those looking to immerse themselves in the best of Folkestone, Wards Hotel & Restaurant offers an excellent and convenient base.
Wards Hotel & Restaurant offers a breakfast experience that has earned positive remarks for its quality, variety and service. Guests consistently mention the breakfast as being very good with some highlighting the typical English breakfast and others emphasizing the freshly-cooked nature of the meals. Many reviews commend the delicious, varied and plentiful options available, often served by friendly and attentive staff. One standout host, Raj, is frequently mentioned for his charming and effective service.
While the breakfast is generally praised for its good value for money and wide choice of dishes, there are a few logistical hiccups noted. Some guests mention the breakfast was not ready at the scheduled time and others felt ordering through a waiter rather than having a buffet was less than ideal. Despite these minor points, the majority of reviews focus on the excellent, hearty breakfasts that leave guests satisfied and ready for the day. Whether served in the dining room or as a to-go package, the breakfasts at Wards Hotel & Restaurant appear to be a highlight of the guest experience.
Wards Hotel & Restaurant has received consistently positive feedback from guests about their dinner experiences. Guests frequently describe the food as excellent, delicious and scrumptious with particular praise for the fresh fish and the well-prepared Cajun chicken burger. The evening meals are highlighted for their taste and quality, often deemed very good or superb. Diners appreciate the great selection on the menu, noting that all dishes were delicious and satisfying, albeit one review mentioned the portion size being a bit small. Overall, both the dinner and breakfast at the restaurant are lauded for their excellence, contributing to a pleasant dining atmosphere that encourages repeat visits. The location of the restaurant and the spotless environment further enhance the dining experience.
At Wards Hotel & Restaurant, the rooms generally receive high praise for their spaciousness, cleanliness and comfort. Many guests found the accommodations larger and more modern than anticipated with comfortable beds and well-maintained bathrooms. Guests particularly appreciated the cleanliness with several noting spotless environments and well-furnished spaces.
There are mixed reviews on room aesthetics with some guests describing rooms as beautiful and stylish, while others found them a bit dull or in need of updates. A few rooms were noted for having broken blinds or dated bathrooms with visible paint cracks. Lighting in some rooms was considered dim and a few guests found the rooms noisy or the decor tired. Despite these occasional issues, the overall sentiment towards the room quality remains positive.
The hotel caters well to pets and travelers with dogs found their stay enjoyable. While there were some concerns about room size—especially for those with larger luggage—the rooms met expectations for short stays. Additionally, the superior rooms and those with unique styles like four-poster beds were particularly well-received. Overall, Wards Hotel offers comfortable, clean and spacious rooms for its guests with only minor improvements needed in some areas.
Wards Hotel & Restaurant has earned high praise for its beds, often described as extremely comfortable and among the best guests have ever experienced. Many have highlighted the comfort, cleanliness and overall pleasantness of the rooms with particular commendation for the spacious bathrooms and the luxurious option of a four-poster bed in some rooms. Overall, the mattresses have been noted for their exceptional comfort, contributing significantly to positive guest experiences at the hotel. Although nearly all comments about the beds were glowing, there was a singular mention suggesting a need for replacement, indicating some variance in the condition of the beds. However, the overwhelmingly favorable feedback on the beds contributes substantially to the hotel's reputation for providing restful and satisfying accommodations.
Wards Hotel & Restaurant has earned a reputation for its exceptional cleanliness based on numerous guest reviews. Guests consistently describe the rooms as clean, comfortable and spacious with well-maintained, minimalist yet complete bathrooms. The property itself is well maintained and tidily kept, ensuring a pleasing stay. Clean linens, immaculate conditions and spotless rooms contribute to a high level of guest satisfaction. Visitors particularly appreciate the comfortable mattresses and the friendly, helpful staff who enhance the overall experience. Additionally, the hotel is easy to find and offers lovely food, adding to its charm. Although some guests noted minor noise issues and a need for some décor attention in certain areas, the overall feedback highlights an impressive commitment to cleanliness and guest comfort.
The staff at Wards Hotel & Restaurant is often highlighted as one of its standout features, consistently receiving praise for their friendliness and helpfulness. Many reviews describe the staff as extremely friendly, welcoming and polite, often going above and beyond to make guests feel at ease. The owner and his family are particularly noted for their warm hospitality, creating a welcoming atmosphere for visitors. Members of the team, including those mentioned by name, are frequently commended for their pleasant demeanor and professionalism. Although a few reviews hinted at moments when staff seemed stretched or less engaged, the overwhelming sentiment points to a dedicated team known for their excellent service and genuine desire to assist guests. Overall, the staff's accommodating nature and attentiveness significantly enhance the guest experience at the hotel.
Wards Hotel & Restaurant boasts free Wi-Fi, which some guests have praised for its good connection. However, there are mixed experiences regarding its reliability in the rooms. While several visitors found the Wi-Fi to be satisfactory, others reported weak or erratic connections in certain areas. Some guests mentioned the need to request the Wi-Fi code, suggesting that a folder with clear information about the Wi-Fi could enhance the experience. Overall, the Wi-Fi is typically functional, though there is room for improvement in terms of speed and accessibility in certain rooms.
Wards Hotel & Restaurant offers excellent parking facilities, ensuring a stress-free experience for guests with vehicles. The hotel boasts ample parking spaces, including a private car park located conveniently behind the building. Guests appreciate the ease of finding parking with plenty of space available and no additional costs, as free parking is included. The location is also noted for being ideal with parking just a short walk from the sea and easy access to the Eurotunnel. Overall, the parking situation at this hotel is very convenient, making it a highlight for many visitors.
Wards Hotel & Restaurant offers a warm and welcoming atmosphere, especially for guests traveling with their pets. Situated in an ideal location for the tunnel, this establishment boasts great-sized rooms and an excellent restaurant, which guests consistently praise. The whole hotel is entirely dog-friendly, allowing pets even inside the restaurant, ensuring a pleasant stay for both owners and their furry friends. The hotel staff, particularly the manager, are accommodating and make guests feel very welcome, even when unexpected circumstances arise. Although there's a surcharge for bringing a dog, which some find expensive, the overall positive experience and accommodating nature make it a worthwhile choice for pet owners.
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Location
In addition to its practical location, the hotel boasts ample parking facilities and is situated in a pleasant, tree-lined road, ensuring a restful stay. Despite being near the main seafront and central attractions, it remains a tranquil retreat, free from the usual noise associated with busier areas. For those looking to immerse themselves in the best of Folkestone, Wards Hotel & Restaurant offers an excellent and convenient base.
Breakfast
While the breakfast is generally praised for its good value for money and wide choice of dishes, there are a few logistical hiccups noted. Some guests mention the breakfast was not ready at the scheduled time and others felt ordering through a waiter rather than having a buffet was less than ideal. Despite these minor points, the majority of reviews focus on the excellent, hearty breakfasts that leave guests satisfied and ready for the day. Whether served in the dining room or as a to-go package, the breakfasts at Wards Hotel & Restaurant appear to be a highlight of the guest experience.
Dinner
Rooms
There are mixed reviews on room aesthetics with some guests describing rooms as beautiful and stylish, while others found them a bit dull or in need of updates. A few rooms were noted for having broken blinds or dated bathrooms with visible paint cracks. Lighting in some rooms was considered dim and a few guests found the rooms noisy or the decor tired. Despite these occasional issues, the overall sentiment towards the room quality remains positive.
The hotel caters well to pets and travelers with dogs found their stay enjoyable. While there were some concerns about room size—especially for those with larger luggage—the rooms met expectations for short stays. Additionally, the superior rooms and those with unique styles like four-poster beds were particularly well-received. Overall, Wards Hotel offers comfortable, clean and spacious rooms for its guests with only minor improvements needed in some areas.
Beds
Cleanliness
Staff
Wi-Fi
Parking
Dog Friendly
No, Wards Hotel & Restaurant doesn't have any pool.
No, a spa isn't available at Wards Hotel & Restaurant.
Yes, Wards Hotel & Restaurant welcomes dogs.
Yes, parking facilities are available at Wards Hotel & Restaurant.
No, Wards Hotel & Restaurant doesn't have a gym.
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