Alexandra Hotel
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Summary of reviewsThe Alexandra Hotel in Fort William receives high praise for its superb location at the heart of the town. Situated conveniently near the train and bus stations and in close proximity to the historic High Street, the hotel's central positioning provides easy access to local shops, restaurants and attractions. This makes it an ideal starting point for outdoor adventures like hiking Ben Nevis or embarking on the West Highland Way. The hotel also offers stunning views of the surrounding area and ample parking facilities, blending accessibility with traditional charm.
The breakfast experience at the Alexandra Hotel is predominantly positive with many guests enjoying the variety and quality of the offerings. The buffet style stands out for its ample selection of hot and cold foods, including hearty Scottish and continental items, generally well-presented and suitable for all tastes. Some guests did note occasional inconsistencies in the quality and pricing, but many found the breakfast to be a delightful part of their stay.
Regarding dinner, the hotel features both a bistro and a main restaurant, each offering varied and popular dishes, particularly those in the bistro. Guests frequently commended the delicious, well-presented meals, the friendly staff and the comfortable dining settings. While some reviewers found the food to be average or the menu unexciting, the general sentiment is that the hotel provides good-quality meals with a pleasant dining atmosphere.
The rooms at the Alexandra Hotel receive varied feedback. Positively, guests often find them spacious, clean and equipped with comfortable beds and essential amenities. Those rooms that have been refurbished offer modern bathrooms and lovely views. However, there are consistent critiques about the dated state of some rooms, including worn carpets, outdated furniture and bathroom fixtures needing updates. Noise and ventilation issues are also noted, suggesting an overall need for renovation.
Cleanliness is another area with mixed reviews. While many guests highlight the rooms and bathrooms as very clean and tidy, there are notable complaints about dirty carpets, mould and general wear and tear. The hotel largely maintains a good standard, but certain areas fall short, affecting some guests' experiences.
Staff at the Alexandra Hotel are highly praised for their friendliness, efficiency and welcoming demeanor. Guests frequently commend the team for being accommodating, courteous and professional with the receptionists, in particular, receiving accolades. Although a few isolated incidents of less satisfactory service occur, the overall impression is that the staff significantly enhance guests' experiences.
Free Wi-Fi at the hotel receives mixed reviews. Many guests report a strong and reliable connection, while others experience poor reception and slow speeds, particularly in the rooms. Generally, the Wi-Fi service is deemed good but variable depending on location within the hotel.
For families, the Alexandra Hotel is an excellent choice, offering spacious family rooms and facilities that cater well to their needs. The central location and family-friendly amenities make it a popular option for family vacations. Minor issues like occasional hot water and ventilation problems do arise, but overall, the hotel provides a memorable family-friendly environment.
Ski enthusiasts find the hotel's proximity to nearby ski resorts a significant advantage. With Mountain gear-friendly facilities and nearby sports shopping options, the hotel is well-suited for guests looking to enjoy skiing and other mountain activities.
The beds at the Alexandra Hotel are generally well-regarded with many guests praising their comfort. Although some reports mention hard or narrow beds and aging mattresses, the overall feedback suggests that the beds are comfortable and conducive to a good night's sleep.
As a three-star hotel, the Alexandra Hotel delivers an experience balanced by location and cost-effectiveness more than luxury. Despite being an older building in need of updates, many guests find it to exceed typical three-star standards, especially appreciating its central location and reasonable rates.
Accessibility features also receive recognition with the central location being particularly convenient for guests with disabilities.
In summary, the Alexandra Hotel offers a solid, centrally-located base in Fort William with generally positive feedback on its breakfast, dining options, comfortable beds and accommodating staff. While there are areas needing improvement, particularly with room updates and cleanliness, the hotel's charm, location and overall good service make it a worthwhile choice for travelers.
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The breakfast experience at the Alexandra Hotel is predominantly positive with many guests enjoying the variety and quality of the offerings. The buffet style stands out for its ample selection of hot and cold foods, including hearty Scottish and continental items, generally well-presented and suitable for all tastes. Some guests did note occasional inconsistencies in the quality and pricing, but many found the breakfast to be a delightful part of their stay.
Regarding dinner, the hotel features both a bistro and a main restaurant, each offering varied and popular dishes, particularly those in the bistro. Guests frequently commended the delicious, well-presented meals, the friendly staff and the comfortable dining settings. While some reviewers found the food to be average or the menu unexciting, the general sentiment is that the hotel provides good-quality meals with a pleasant dining atmosphere.
The rooms at the Alexandra Hotel receive varied feedback. Positively, guests often find them spacious, clean and equipped with comfortable beds and essential amenities. Those rooms that have been refurbished offer modern bathrooms and lovely views. However, there are consistent critiques about the dated state of some rooms, including worn carpets, outdated furniture and bathroom fixtures needing updates. Noise and ventilation issues are also noted, suggesting an overall need for renovation.
Cleanliness is another area with mixed reviews. While many guests highlight the rooms and bathrooms as very clean and tidy, there are notable complaints about dirty carpets, mould and general wear and tear. The hotel largely maintains a good standard, but certain areas fall short, affecting some guests' experiences.
Staff at the Alexandra Hotel are highly praised for their friendliness, efficiency and welcoming demeanor. Guests frequently commend the team for being accommodating, courteous and professional with the receptionists, in particular, receiving accolades. Although a few isolated incidents of less satisfactory service occur, the overall impression is that the staff significantly enhance guests' experiences.
Free Wi-Fi at the hotel receives mixed reviews. Many guests report a strong and reliable connection, while others experience poor reception and slow speeds, particularly in the rooms. Generally, the Wi-Fi service is deemed good but variable depending on location within the hotel.
For families, the Alexandra Hotel is an excellent choice, offering spacious family rooms and facilities that cater well to their needs. The central location and family-friendly amenities make it a popular option for family vacations. Minor issues like occasional hot water and ventilation problems do arise, but overall, the hotel provides a memorable family-friendly environment.
Ski enthusiasts find the hotel's proximity to nearby ski resorts a significant advantage. With Mountain gear-friendly facilities and nearby sports shopping options, the hotel is well-suited for guests looking to enjoy skiing and other mountain activities.
The beds at the Alexandra Hotel are generally well-regarded with many guests praising their comfort. Although some reports mention hard or narrow beds and aging mattresses, the overall feedback suggests that the beds are comfortable and conducive to a good night's sleep.
As a three-star hotel, the Alexandra Hotel delivers an experience balanced by location and cost-effectiveness more than luxury. Despite being an older building in need of updates, many guests find it to exceed typical three-star standards, especially appreciating its central location and reasonable rates.
Accessibility features also receive recognition with the central location being particularly convenient for guests with disabilities.
In summary, the Alexandra Hotel offers a solid, centrally-located base in Fort William with generally positive feedback on its breakfast, dining options, comfortable beds and accommodating staff. While there are areas needing improvement, particularly with room updates and cleanliness, the hotel's charm, location and overall good service make it a worthwhile choice for travelers.
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Free Wi-Fi
Accessible Hotel
3-Star Hotel
Guest Reviews
The Alexandra Hotel is highly praised for its superb location in Fort William. Nestled in the town center, it offers convenient access to the train and bus stations, which are just a short walk away. Guests appreciate its proximity to the historic High Street, allowing easy access to local shops, restaurants and attractions. It's also an ideal starting point for those embarking on the West Highland Way or planning outdoor adventures like hiking Ben Nevis. With stunning views of the surrounding area and ample parking, the hotel manages to combine accessibility with a touch of traditional charm. The central location provides a comfortable and well-situated base for exploring everything Fort William has to offer.
The breakfast experience at Alexandra Hotel has received a mix of feedback from guests, though largely leaning positively. Many travelers found the breakfast to be very good, delicious and featuring a wide variety of options, including hearty Scottish and continental items. Guests appreciated the well-organized and generous buffet, noting its ample selection of hot and cold foods, including vegetarian choices.
While some reviews highlighted the breakfast as basic and sometimes inconsistent, others praised it as exceptional and substantial, emphasizing the freshness and taste of the offerings. The buffet style was particularly popular, providing a good selection of savory options and morning meals that were generally well-presented and suitable for all tastes.
However, a few criticisms surfaced regarding the price and quality. Some guests found the breakfast to be expensive and occasionally lacking in freshness with specific mentions of tasteless hot food items and empty trays that needed refilling. Despite these occasional drawbacks, many visitors enjoyed a pleasant and varied breakfast experience, cementing it as a notable part of their stay at Alexandra Hotel.
Alexandra Hotel offers a range of dining experiences that have garnered mixed but predominantly positive feedback from its guests. The hotel features both a bistro and a main restaurant, each praised for the quality and taste of their offerings. Many guests found the food to be exceptional, particularly in the bistro where meals were described as delicious and well-presented. Typical Scottish dishes, a varied menu and high-quality vegetable broth soup were among the highlights.
Several reviewers commended the restaurant for its comfortable setting, friendly staff and good food served quickly. The bistro received specific acclaim for its tasty and reasonably priced dishes with some praising the lovely atmosphere and attentive service.
While many guests enjoyed hearty and high-quality meals, others found the food to be average or even disappointing. Criticisms included overly salted dishes, an unexciting menu and restaurant food that did not match expectations. Vegetarian options appeared limited and occasional comments highlighted dissatisfaction with the price and portion sizes.
Service quality fluctuated with some guests finding it excellent and others experiencing slow or poor service. A few mentioned specific issues like loud private functions in the bar or limited availability for evening meals, which impacted their dining experience.
Despite some inconsistencies, the general consensus suggests that Alexandra Hotel's dining options largely meet guest expectations, offering good, often great, food with a pleasant dining atmosphere.
The rooms at the Alexandra Hotel receive varied feedback. On the positive side, many guests find the rooms to be spacious, clean and well-equipped with comfortable beds and essential amenities. Several mentions highlight that the rooms, particularly those that have been recently refurbished, offer modern bathrooms and lovely views. The beds often come with comfy pillows and duvets, contributing to a good night's sleep. The central location of the hotel adds convenience for travelers and the friendly staff further enhance the stay experience.
However, the hotel faces consistent critiques regarding the dated and tired state of the rooms. Common issues include worn carpets, outdated furniture and bathroom fixtures in need of updates. Some rooms have been described as small, stuffy or overly hot, lacking proper ventilation or air conditioning. Noise from adjacent rooms and the street is another drawback with thin walls failing to provide adequate soundproofing. Furthermore, amenities like showers sometimes suffer from poor water pressure or non-functional aspects, leading to inconvenience.
While the ambiance of the rooms ranges from cozy and charming to old and shabby, the need for a comprehensive renovation is frequently suggested to match the hotel's current service standards.
Despite some varying opinions, the beds at Alexandra Hotel have garnered considerable praise for their comfort. Many guests appreciated the comfortable nature of the beds and mattresses with descriptions ranging from "super comfortable" to "extremely comfortable." Soft and cozy bedding, including pillows, were noted positively, providing an inviting sleep environment. There were mentions of comfortable rooms, contributing to the overall pleasant stay for guests.
However, a few guests reported discomfort due to hard or narrow beds and some mentioned issues with aging mattresses and poor-quality bedding, which sometimes detracted from the experience. A recurring concern was the small size of some beds and the merging of two twin beds to form a queen bed, which didn't always meet expectations.
Nonetheless, the majority of reviews indicated that the beds were good with many guests finding them to be reasonably comfortable or even highlighting exceptionally comfortable sleeping conditions, ideal for a restful night's sleep.
The cleanliness of Alexandra Hotel appears to be a mixed bag from the guest reviews. Positively, many guests noted that the rooms and bathrooms were generally very clean, tidy and comfortable. Phrases like "spotlessly clean," "well-appointed," "clean and comfy," and "high standard of cleanliness" reflect these positive impressions. Daily room cleaning received praise and several reviewers appreciated the clean sheets, good quality soap and neat facilities.
However, the reviews also highlighted some inconsistencies in cleanliness. Issues such as dirty carpets, mould in bathrooms, sticky surfaces and bird droppings on window sills were mentioned several times. Specific comments about the hotel being "not clean," with dirty bathtubs, worn-out carpets and an unsatisfactory sanitary water system, reveal gaps in the hotel's cleaning routines.
Other detractors included rooms that were dusty, bathrooms that were not thoroughly cleaned and an overall "tired" appearance of the hotel. Peeling wallpaper, creaky floors, sticky walls and a musty smell in the corridors detracted from the otherwise clean appearance of the rooms.
In conclusion, while Alexandra Hotel largely maintains a good standard of cleanliness, there are notable areas and instances where this standard falls short, creating a less favorable experience for some guests.
The reviews for the Alexandra Hotel highlight the overwhelmingly positive experiences guests have had with the hotel's staff. Multiple comments praise the staff as being friendly, helpful and engaging. Receptionists are often described as very welcoming, efficient and attentive. A recurring theme is the polite and professional demeanor of the hotel team, which many guests found both accommodating and kind. Staff members are frequently noted for being lovely, approachable and considerate, which significantly contributed to the guests' satisfaction.
Guests particularly appreciated the warm and efficient check-in process, the courteous front desk service and the responsive and engaging nature of the staff. Additionally, staff members in various areas of the hotel, including the bistro and dining room, received positive feedback for their friendliness, although a few comments noted areas for improvement regarding attentiveness and hospitality in the dining area.
Despite a few isolated reports of less helpful or not knowledgeable staff, the majority of guests commended the team for their excellent, obliging and superb service. Many highlighted the exceptional efforts of particular individuals, which made their stay more enjoyable. The helpfulness and warmth of the staff stood out as a key aspect that enhanced the overall experience at the Alexandra Hotel.
The Wi-Fi experience at Alexandra Hotel receives mixed reviews with guests highlighting both positive and negative aspects. Many visitors reported having excellent, strong and fast Wi-Fi with a consistent and reliable connection, praising it as some of the best they've experienced in a hotel setting. Free Wi-Fi is available and offers good coverage with plenty of sockets provided in convenient locations.
However, some guests encountered issues with Wi-Fi, noting poor reception, slow speeds and connectivity problems, especially in the rooms. Instances where the Wi-Fi barely worked or was completely unavailable were also mentioned. Despite these challenges, several guests found the Wi-Fi good or decent, indicating that experiences may vary depending on specific circumstances or locations within the hotel.
In summary, while the Alexandra Hotel generally provides a promising Wi-Fi service with high-speed and robust internet access, certain areas and conditions might affect overall satisfaction.
Alexandra Hotel stands out as an excellent choice for families seeking a pleasant and accommodating stay. The hotel features family-oriented accommodations, making it ideal for family vacations. Guests have highlighted the spacious family rooms, which are big enough to comfortably fit everyone and the superior family rooms that add an extra level of comfort.
The hotel's location is particularly good for kids with activities and attractions such as a nearby bowling alley that keep the little ones entertained. Guests appreciated the hotel's family bathrooms and facilities, which cater specifically to the needs of families. The hotel staff are also noted to be very accommodating, ensuring that family requests are met and that everyone feels welcome.
Despite a few minor glitches like occasional issues with hot water and room ventilation, the overall consensus points to a family-friendly environment. The large family spaces and the hotel lounge are perfect for family gatherings, allowing for a relaxed and enjoyable time together. Alexandra Hotel thus shines as a great option for families, facilitating memorable family experiences.
Nestled in a prime location perfect for the skiing season, Alexandra Hotel is the ideal destination for ski enthusiasts. The hotel's proximity to nearby ski resorts makes it a superb base for those looking to enjoy a fun trip on the slopes. Guests have praised its great location and noted that the hotel is mountain gear friendly, catering well to the needs of those equipped for alpine adventures. The presence of sports shopping options and nearby stores adds a layer of convenience, making it easier for visitors to get the necessary supplies for their mountain activities. Alexandra Hotel stands out as a super convenient and mountain-friendly option, ensuring a seamless skiing holiday experience.
Nestled in a central location, the Alexandra Hotel offers a mixed bag of experiences for travelers. It's apparent that the establishment is an older building, described by many as outdated and in need of some renovations. Guests have noted the presence of worn-out rooms, occasional cold conditions and some cleanliness issues. Despite the age and some maintenance concerns, the hotel still manages to provide average accommodations with an appropriate price-quality ratio.
For those valuing comfort, many found the rooms to offer satisfactory comfort levels with some guests expressing that the standards exceeded typical three-star expectations. Others appreciated the reasonably priced stay, especially for late bookings or overnight near the airport. The location, central to town and convenient for bus stations, remains a strong point for travelers looking to explore.
Breakfast in the on-site Bistro generally received positive feedback for its quality. Budget-conscious travelers found the hotel to provide good value for money, though some felt the facilities provided didn't justify the higher price tags often associated with the hotel.
In summary, the Alexandra Hotel stands as a solid choice for a short stay, particularly for those who prioritize location and cost-effectiveness over luxury and modern amenities. While there are certainly areas that need improvement, for many, the hotel met or even surpassed the expectations of a three-star establishment.
The Alexandra Hotel boasts several commendable features for guests with disabilities. Many reviews highlight its prime central location, making it particularly convenient for accessing the train station and city center, both just a short and easy walk away. The hotel itself offers several disability-friendly facilities, including spacious, comfortable rooms and well-equipped bathrooms designed to cater to wheelchair users.
Guests have praised the accessibility of the hotel’s elevators, which are easy to use and make all floors readily accessible. The availability of on-site parking with lift access is also appreciated, though some noted a lack of designated disabled parking spaces and support rails at the main entrance.
While the lift's small size may present some maneuvering challenges for wheelchair users, the majority found the accessible rooms and general accessibility within the hotel to be satisfactory. However, a few guests felt that overall disability support could be improved, particularly in terms of facility signage and maneuvering space within the lift.
Despite these areas for improvement, the hotel's accessible location and the efforts made to accommodate guests with mobility issues have been positively noted, making it a generally favorable option for those needing disability access.
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Location
Breakfast
While some reviews highlighted the breakfast as basic and sometimes inconsistent, others praised it as exceptional and substantial, emphasizing the freshness and taste of the offerings. The buffet style was particularly popular, providing a good selection of savory options and morning meals that were generally well-presented and suitable for all tastes.
However, a few criticisms surfaced regarding the price and quality. Some guests found the breakfast to be expensive and occasionally lacking in freshness with specific mentions of tasteless hot food items and empty trays that needed refilling. Despite these occasional drawbacks, many visitors enjoyed a pleasant and varied breakfast experience, cementing it as a notable part of their stay at Alexandra Hotel.
Dinner
Several reviewers commended the restaurant for its comfortable setting, friendly staff and good food served quickly. The bistro received specific acclaim for its tasty and reasonably priced dishes with some praising the lovely atmosphere and attentive service.
While many guests enjoyed hearty and high-quality meals, others found the food to be average or even disappointing. Criticisms included overly salted dishes, an unexciting menu and restaurant food that did not match expectations. Vegetarian options appeared limited and occasional comments highlighted dissatisfaction with the price and portion sizes.
Service quality fluctuated with some guests finding it excellent and others experiencing slow or poor service. A few mentioned specific issues like loud private functions in the bar or limited availability for evening meals, which impacted their dining experience.
Despite some inconsistencies, the general consensus suggests that Alexandra Hotel's dining options largely meet guest expectations, offering good, often great, food with a pleasant dining atmosphere.
Rooms
However, the hotel faces consistent critiques regarding the dated and tired state of the rooms. Common issues include worn carpets, outdated furniture and bathroom fixtures in need of updates. Some rooms have been described as small, stuffy or overly hot, lacking proper ventilation or air conditioning. Noise from adjacent rooms and the street is another drawback with thin walls failing to provide adequate soundproofing. Furthermore, amenities like showers sometimes suffer from poor water pressure or non-functional aspects, leading to inconvenience.
While the ambiance of the rooms ranges from cozy and charming to old and shabby, the need for a comprehensive renovation is frequently suggested to match the hotel's current service standards.
Beds
However, a few guests reported discomfort due to hard or narrow beds and some mentioned issues with aging mattresses and poor-quality bedding, which sometimes detracted from the experience. A recurring concern was the small size of some beds and the merging of two twin beds to form a queen bed, which didn't always meet expectations.
Nonetheless, the majority of reviews indicated that the beds were good with many guests finding them to be reasonably comfortable or even highlighting exceptionally comfortable sleeping conditions, ideal for a restful night's sleep.
Cleanliness
However, the reviews also highlighted some inconsistencies in cleanliness. Issues such as dirty carpets, mould in bathrooms, sticky surfaces and bird droppings on window sills were mentioned several times. Specific comments about the hotel being "not clean," with dirty bathtubs, worn-out carpets and an unsatisfactory sanitary water system, reveal gaps in the hotel's cleaning routines.
Other detractors included rooms that were dusty, bathrooms that were not thoroughly cleaned and an overall "tired" appearance of the hotel. Peeling wallpaper, creaky floors, sticky walls and a musty smell in the corridors detracted from the otherwise clean appearance of the rooms.
In conclusion, while Alexandra Hotel largely maintains a good standard of cleanliness, there are notable areas and instances where this standard falls short, creating a less favorable experience for some guests.
Staff
Guests particularly appreciated the warm and efficient check-in process, the courteous front desk service and the responsive and engaging nature of the staff. Additionally, staff members in various areas of the hotel, including the bistro and dining room, received positive feedback for their friendliness, although a few comments noted areas for improvement regarding attentiveness and hospitality in the dining area.
Despite a few isolated reports of less helpful or not knowledgeable staff, the majority of guests commended the team for their excellent, obliging and superb service. Many highlighted the exceptional efforts of particular individuals, which made their stay more enjoyable. The helpfulness and warmth of the staff stood out as a key aspect that enhanced the overall experience at the Alexandra Hotel.
Wi-Fi
However, some guests encountered issues with Wi-Fi, noting poor reception, slow speeds and connectivity problems, especially in the rooms. Instances where the Wi-Fi barely worked or was completely unavailable were also mentioned. Despite these challenges, several guests found the Wi-Fi good or decent, indicating that experiences may vary depending on specific circumstances or locations within the hotel.
In summary, while the Alexandra Hotel generally provides a promising Wi-Fi service with high-speed and robust internet access, certain areas and conditions might affect overall satisfaction.
Family
The hotel's location is particularly good for kids with activities and attractions such as a nearby bowling alley that keep the little ones entertained. Guests appreciated the hotel's family bathrooms and facilities, which cater specifically to the needs of families. The hotel staff are also noted to be very accommodating, ensuring that family requests are met and that everyone feels welcome.
Despite a few minor glitches like occasional issues with hot water and room ventilation, the overall consensus points to a family-friendly environment. The large family spaces and the hotel lounge are perfect for family gatherings, allowing for a relaxed and enjoyable time together. Alexandra Hotel thus shines as a great option for families, facilitating memorable family experiences.
Ski
3 Star
For those valuing comfort, many found the rooms to offer satisfactory comfort levels with some guests expressing that the standards exceeded typical three-star expectations. Others appreciated the reasonably priced stay, especially for late bookings or overnight near the airport. The location, central to town and convenient for bus stations, remains a strong point for travelers looking to explore.
Breakfast in the on-site Bistro generally received positive feedback for its quality. Budget-conscious travelers found the hotel to provide good value for money, though some felt the facilities provided didn't justify the higher price tags often associated with the hotel.
In summary, the Alexandra Hotel stands as a solid choice for a short stay, particularly for those who prioritize location and cost-effectiveness over luxury and modern amenities. While there are certainly areas that need improvement, for many, the hotel met or even surpassed the expectations of a three-star establishment.
Accessible
Guests have praised the accessibility of the hotel’s elevators, which are easy to use and make all floors readily accessible. The availability of on-site parking with lift access is also appreciated, though some noted a lack of designated disabled parking spaces and support rails at the main entrance.
While the lift's small size may present some maneuvering challenges for wheelchair users, the majority found the accessible rooms and general accessibility within the hotel to be satisfactory. However, a few guests felt that overall disability support could be improved, particularly in terms of facility signage and maneuvering space within the lift.
Despite these areas for improvement, the hotel's accessible location and the efforts made to accommodate guests with mobility issues have been positively noted, making it a generally favorable option for those needing disability access.
No, Alexandra Hotel doesn't have any pool.
No, a spa isn't available at Alexandra Hotel.
No, Alexandra Hotel doesn't allow dogs.
No, parking facilities aren't available at Alexandra Hotel.
No, Alexandra Hotel doesn't have a gym.
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