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Summary of reviewsThe Harvey Spa Hotel receives high marks for its excellent location, impressing guests with its serene setting by a large, well-maintained park while being conveniently close to the center of Františkovy Lázně. This central yet tranquil environment makes it easy for guests to explore the city on foot, offering a perfect blend of accessibility and relaxation. The friendly and accommodating staff, along with the clean and comfortable accommodations, contribute to the hotel's reputation for great value and a welcoming atmosphere.
The breakfast experience at the Harvey Spa Hotel is notably positive with guests frequently praising the extensive variety and quality of the buffet. The rich spread includes a wide range of hot and cold dishes, catering to diverse tastes and consistently replenished to ensure freshness. The spacious dining area and attentive staff further enhance the overall enjoyment, making breakfast a delightful start to the day for most guests.
While à la carte dining options are praised for their delicious and high-quality dishes, the buffet-style dinner receives mixed reviews. Guests often find the buffet limited, overpriced and not up to five-star standards with complaints about the food being cold or overcooked. The dining environment could benefit from enhancements to improve overall satisfaction. Nonetheless, the proactive approach of staff addressing specific dietary needs is appreciated.
Rooms at the Harvey Spa Hotel consistently impress with their cleanliness, spaciousness and comfort. Many guests highlight the modern furnishings, comfortable beds and the luxury of rooms with park views or balconies. The elegant decor and necessary amenities, including extras like Nespresso machines, contribute to a cozy and inviting ambiance, making for a restful stay.
Cleanliness is a standout feature with both rooms and public areas meticulously maintained. Guests frequently highlight the hotel's top-notch hygiene, pleasant fragrance and modern ambiance with very few reports of cleanliness issues. The well-kept environment significantly enhances the guest experience.
The staff at Harvey Spa Hotel earn high praise for their friendliness, professionalism and multilingual service. Guests appreciate the warm reception and the staff's willingness to go the extra mile to ensure a pleasant stay. Despite occasional hectic periods, the overall impression is one of a well-managed hotel with a dedicated team.
The hotel offers a high-quality internet service with fast and reliable Wi-Fi praised by guests, ensuring a seamless online experience.
The spa facilities at Harvey Spa Hotel, though on the smaller side, are well-maintained and enjoyed by guests. The wellness area includes a sauna, steam bath and a variety of treatments, all receiving positive feedback. The massages, in particular, are noted for their relaxing and reasonably priced offerings. While the compact size of the spa does not detract from guest enjoyment, advanced reservations are recommended.
However, the gym facilities are often seen as inadequate with limited equipment and space not sufficient for a complete workout. Conversely, the wellness area excels in quality, creating a stark contrast in guest satisfaction.
The pool features massage options and whirlpool elements, offering a pleasant relaxation experience. However, it is frequently described as small with a temperature that some guests find too cold and its location in a dark basement room detracts from its appeal. Despite these shortcomings, the sauna and overall wellness environment are positively noted.
Parking at the hotel, while convenient, comes with high fees and limited availability. Guests often find the daily rate excessive and not clearly communicated at booking, leading to some dissatisfaction.
In summary, the Harvey Spa Hotel is highly recommended for its serene location, friendly staff and clean, comfortable accommodations. While there are areas for improvement in dining and gym facilities, the positive aspects largely overshadow the negatives, making it a delightful choice for a relaxing stay in Františkovy Lázně. Show more
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Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Room Types
Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Double Room with Park ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Double Room with Balcony - AnnexProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 1 bed.
Deluxe Double Room with Park ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Junior Suite with Park ViewProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Deluxe SuiteThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV with streaming services, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.
Single RoomOffering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
The Harvey Spa Hotel boasts an exceptional location that has repeatedly impressed visitors. Nestled right by a large, serene park, the hotel offers a blissful retreat away from the hustle and bustle, yet it remains conveniently close to the center of Františkovy Lázně. Guests can enjoy peaceful strolls through the beautifully maintained park, which is just a few steps away, providing a calming backdrop for their stay.
The proximity to the spa parks and numerous city attractions means guests can easily explore the area on foot. The central yet tranquil setting ensures a relaxing environment perfect for unwinding. Many have praised the hotel for being just a short walk from the city center, colonnade and other key spots, including the train station.
The hotel’s quiet, elegant setting, combined with its central location, makes it an ideal choice for a variety of stays, whether for a short visit or a longer, more leisurely retreat. The convenience of the nearby parks and greenery adds to the appeal, offering a perfect blend of nature and accessibility.
Additionally, the friendly and accommodating staff, along with the cleanliness and comfort of the accommodations, contribute significantly to the overall positive experience. Visitors frequently mention the excellent value for money and the welcoming atmosphere, making the Harvey Spa Hotel a highly recommended destination for a restful and enjoyable stay in Františkovy Lázně.
Breakfast
Harvey Spa Hotel provides a noteworthy breakfast experience that has garnered positive acclaim from its guests. The breakfast buffet stands out for its extensive variety, catering to a wide range of tastes and preferences. Guests frequently highlight the abundant and rich selection, which includes everything from hot and cold dishes to savory and sweet treats. The diverse offerings encompass a comprehensive spread of drinks and foods, featuring coffee, tea, juices, muesli, nuts, yogurt, cold cuts, bread, pastries and much more.
Guests appreciated the continuous replenishment of items and the freshly prepared dishes, including an assortment of hot meals like fried eggs done just right. The quality of the food is frequently praised with many guests noting the breakfast to be very tasty and sufficient. Additionally, the spacious dining area and friendly, accommodating staff, especially the attentive breakfast manager, enhance the overall breakfast experience.
While the breakfast generally receives high marks, some guests feel that more variety could be introduced from day to day. Nevertheless, for most visitors, the breakfast buffet at Harvey Spa Hotel is a delightful start to their day, offering a satisfying and enjoyable array of options that rarely leave any wishes unfulfilled.
Dinner
Dining at Harvey Spa Hotel offers a mixed experience with commendable aspects but notable areas for improvement. The à la carte menu receives praise for its delicious and high-quality dishes, often described as very tasty and recommended in terms of taste. Guests who opted for à la carte dining generally found the meals to be flavorful and adequate with the staff being friendly and accommodating.
However, the buffet often falls short of expectations. Many diners felt the selection was limited, overpriced and not reflective of a five-star experience. The food quality at the buffet was frequently reported as average with complaints of it being cold, overcooked or not particularly good. There seems to be a consensus that the buffet is not worth the cost and some diners even recommend exploring outside dining options over the buffet.
There were also mentions of the dining environment being somewhat uncomfortable and the atmosphere could benefit from enhancements such as tablecloths and better lighting. Despite some shortcomings, the food is often still described as good with some standout experiences like the head chef’s personal attention to specific dietary needs.
Overall, while the à la carte options at Harvey Spa Hotel's restaurant are frequently praised, the buffet and half-board offerings leave much to be desired. Improvements in menu variety, food quality and dining ambiance could significantly enhance the overall dining experience.
Rooms
Harvey Spa Hotel boasts rooms that consistently impress guests with their cleanliness, spaciousness and comfort. Many reviews highlight the large and well-equipped rooms, often mentioning modern furnishings and tasteful decor. Guests particularly appreciate the comfortable beds, frequently equipped with excellent mattresses and premium bedding.
The hotel rooms offer expansive space, making them ideal for a relaxing stay. Many rooms feature lovely views of the nearby park and some even come with balconies, adding an extra touch of luxury. The bathrooms, too, are noted for being spacious and well-equipped, contributing to the overall comfort.
The ambiance of the rooms is both cozy and inviting with bright and friendly decor that combines elegance with practicality. Guests mention that all necessary amenities are provided, including extras like Nespresso machines in some rooms. Despite a few comments about the beds being too soft, the general consensus is that the rooms are exceptionally comfortable.
The hotel itself is a beautifully maintained historic building, thoroughly renovated and modernized to meet contemporary standards. The quiet location, combined with the scenic garden views, further enhances the peaceful atmosphere. Overall, guests find the Harvey Spa Hotel’s rooms exceed their expectations in terms of size, cleanliness and comfort, making it a great choice for a pleasant and restful stay.
Beds
Harvey Spa Hotel consistently receives high praise for its beds, which are frequently described as comfortable, cozy and featuring high-quality mattresses. Guests particularly appreciate the pleasant pillows and blankets, as well as the super fluffy towels and bathrobes provided. The beds are noted for being extremely comfortable with some highlighting the very thick, soft memory mattresses. Many reviews mention the large beds and describe the mattresses as excellent.
While most visitors find the beds to be super comfortable and providing a good night's sleep, there are a few who felt the beds were either too soft or too firm for their preference. Additionally, some reviews note that beds were a bit narrow or small for two people.
Overall, Harvey Spa Hotel's bedding is highly rated with numerous guests remarking that these are some of the best hotel beds they've ever experienced. The combination of comfortable beds, excellent soundproofing and quiet location makes for a restful stay.
Cleanliness
Harvey Spa Hotel receives high praise for its impeccable cleanliness and modern ambiance. Guests frequently highlight the spotlessly clean rooms offering spectacular views, especially of the surrounding park. The entire hotel, from the public areas to the spa facilities, is consistently noted for its top-notch hygiene and pleasant fragrance. Reviews repeatedly emphasize the comfort and spaciousness of the rooms, paired with elegant and modern decor.
In addition to the clean environment, Harvey Spa Hotel boasts friendly and attentive staff, enhancing the overall guest experience. Visitors appreciate the wellness areas, finding them not only beautiful but also well-maintained, though some mention that these facilities may be a bit limited for the size of the hotel.
Breakfast at Harvey Spa Hotel receives positive remarks for its richness and variety, served in a clean, albeit somewhat minimalist, dining space. Overall, the hotel is described as incredibly tidy with many guests noting the excellent cleanliness upon arrival and throughout their stay. Despite a few isolated reports of cleanliness issues, the overwhelming consensus is that Harvey Spa Hotel is a welcoming, clean and serene place for a relaxing stay.
Staff
Harvey Spa Hotel boasts an impressive level of service, as attested by numerous guest reviews. From the moment of arrival, guests are greeted with a welcoming atmosphere, often being kindly addressed in multiple languages, including German. Across various areas of the hotel, such as reception, wellness and dining, the staff consistently display remarkable friendliness and professionalism.
Guests frequently describe the team as exceptionally friendly, helpful and accommodating, always willing to go the extra mile to ensure a pleasant stay. Reviews highlight individual staff members for their exemplary service, such as Ms. Jitka, who received special mention for her attentive care. The hotel's organization and service, particularly at the reception and wellness areas, are highly praised for their high standards.
While the majority of feedback is overwhelmingly positive, there are occasional mentions of less attentive service in the restaurant or instances of staff being hectic during busy periods. Nevertheless, the overall impression is one of a well-managed hotel where the staff's dedication to making each guest's experience memorable is clearly evident.
In addition to the commendable staff, the hotel's location next to a park and close proximity to the town center enhance its appeal as a peaceful and convenient retreat. Guests repeatedly emphasize the friendly and accommodating nature of the team, along with their efficient and courteous service, contributing to the hotel's reputation as a wonderful place to stay.
Wi-Fi
At Harvey Spa Hotel, guests can expect a top-notch Wi-Fi experience with many highlighting the high-quality, fast and stable internet service. The Wi-Fi works reliably and provides good reception in all areas, making it perfect for those who need consistent connectivity. Whether setting up a huge television to stream Netflix or browsing, the hotel's internet service does not disappoint, ensuring a seamless online experience for guests.
Spa
Harvey Spa Hotel impresses with its charming ambiance and elegant spa facilities. Guests commend the hotel's beautiful and clean accommodations, underscoring the pleasant and relaxing atmosphere throughout. The wellness area, although highlighted as being on the smaller side, consistently receives praise for its cleanliness and pleasantness. The amenities include a good range of services such as a smaller indoor pool, sauna, steam bath and a variety of well-received treatments.
Several reviews note that the wellness center is adequate and sufficiently equipped, albeit not overly large. The sauna experience is particularly appreciated, mentioned frequently as excellent and enjoyable. Massages at Harvey Spa Hotel have been singled out as super relaxing and reasonably priced, contributing positively to the overall spa experience.
Despite the smaller scale of the wellness area, it does not detract from the enjoyment for most visitors who find it well-maintained and nicely organized. The spa facilities maintain a high standard of cleanliness and the helpful staff ensure that everything meets expectations, enabling guests to have a satisfying and rejuvenating visit. Advanced reservations for the spa, especially during short stays, are recommended to ensure availability.
In summary, while the wellness area at Harvey Spa Hotel might be comparatively compact, it stands out for its quality, cleanliness and the array of services provided, making it a delightful aspect of the hotel experience for guests seeking relaxation and wellness.
Gym
The gym at Harvey Spa Hotel has received mixed feedback from guests. Many have described it as very small and lacking in equipment. With only a few cardio machines available, some guests found the fitness room inadequate for a complete workout. Despite the underwhelming gym facilities, the hotel's wellness area has been praised as great, offering a stark contrast in terms of quality and satisfaction.
Pool
The pool at Harvey Spa Hotel has garnered mixed feedback from its guests. Many described it as small, noting that it is more akin to a large whirlpool or relaxation pool rather than a traditional swimming pool suited for laps. However, several visitors appreciated the pool’s various massage options, whirlpool features and built-in loungers, which make for a pleasant relaxation experience.
On the downside, the temperature of the pool water was frequently mentioned as being too cold for comfort. Some guests also noted that the pool is located in a basement room without windows, which made the space feel dark and less inviting. Additionally, during peak times, the pool seemed too small to accommodate the number of guests efficiently, lessening its appeal for some.
Despite these criticisms, the included sauna and the overall concept of having spa amenities within the stay were positively acknowledged. For those looking for a serene and mildly therapeutic break, the pool with its soothing bubbles and jets could be an attractive feature. The occasional issues with maintenance and parking do not overshadow the general appreciation for the relaxing environment provided by the wellness area.
Parking
The Harvey Spa Hotel offers on-site parking, but it comes with some notable considerations. While the convenience of having parking directly behind the hotel is appreciated by guests, the charges associated with it are often seen as excessively high. Many guests noted that the daily fee of around 300 CZK or 13 euros is steep, particularly for the local conditions. There's also mention of limited parking availability, which can lead to overbooking and overcrowded spaces, especially during peak times.
Moreover, the additional parking fees are not always clearly communicated at the time of booking, leading to some disappointment upon arrival. In some cases, guests had to resort to parking further away from the hotel due to the lack of spaces.
Despite these drawbacks, the convenience of secured parking directly at the property does provide peace of mind. However, for travelers planning a stay at the Harvey Spa Hotel, it's essential to budget for these additional parking costs and be prepared for the possibility of limited parking availability.
Family
Harvey Spa Hotel presents a family-friendly atmosphere, making it a suitable choice for stays with children. Families have enjoyed short vacations at the hotel and appreciated the kindness of the staff, which contributed to a comfortable experience for both parents and kids. While some guests highlighted that there was no food specifically for children in the hotel restaurant, the overall environment and welcome received ensured that even young ones felt at ease. However, it is worth noting that arranging adjoining rooms for families might be challenging, which could be a consideration for larger family groups. Overall, the hotel seems to provide a pleasant stay for those traveling with children.
5 Star
Harvey Spa Hotel presents a mixed experience for travelers seeking a luxurious getaway. While the hotel is situated in a picturesque location that's worth visiting, many guests feel that its best years are behind it. The overall service and facilities fail to meet the expectations of a five-star rating. Numerous guests found cleanliness issues in the rooms, such as leftover hair and unclean toilets upon arrival, which are unacceptable for a hotel of this supposed caliber.
The spa and wellness areas, including the swimming pool, were deemed too small and not up to the standard typically expected from a five-star establishment. Additionally, the breakfast selection was criticized for being primitive and limited with service at both breakfast and dinner falling short of expectations. Moreover, basic amenities like air conditioning were missing, adding to the disappointment of visitors.
In summary, while the setting of Harvey Spa Hotel might attract tourists, its facilities and services align more closely with a three-star rating. Guests recommend short stays but caution against expecting five-star treatment or amenities.
Luxury
Nestled in the charming locale of Franzensbad, the Harvey Spa Hotel presents an enticing combination of beauty and luxury. Guests often lauded the wonderful ambiance, both within the hotel's walls and in its surrounding areas. The luxurious rooms have left a positive impression on many, providing a comfortable and aesthetically pleasing experience.
However, expectations set by its 5-star rating have led to mixed reviews. Some guests found the swimming pool and wellness areas to be smaller than anticipated for a hotel of this stature. The restaurant received some critique for being overpriced, while the evening buffet was described as sparse and of poor quality.
Issues were also raised regarding bed sizes, which some found too small and short for a 5-star establishment. Public restrooms met the cleanliness standards, but the overall level of luxury and amenities offered did not align with European 5-star standards for several guests.
Despite these shortcomings, many guests still regard the Harvey Spa Hotel as a fine place to stay, praising the beautiful and luxurious setting it provides. While not all found it to fully meet the high expectations of a 5-star resort, the hotel remains a visually appealing and enjoyable destination for visitors.
Yes, Harvey Spa Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Harvey Spa Hotel.
No, Harvey Spa Hotel doesn't allow dogs.
Yes, parking facilities are available at Harvey Spa Hotel.