Hotels, Resorts in Gatlinburg TN

Margaritaville Resort Gatlinburg

Resort in Gatlinburg TN

9.4

Excellent

From $210

$

Info Summary of reviewsMargaritaville Resort Gatlinburg is a highly recommended hotel located centrally within walking distance to everything in the downtown area, including restaurants, shops and entertainment. Guests appreciate the cleanliness and modern facility of the resort with both indoor and outdoor pool options. The rooms are spacious with amazing views and wonderful amenities that cater to guests' needs. The staff is professional, friendly and willing to go above and beyond to make your stay memorable. Families love the location and the kid-friendly atmosphere, while couples appreciate the cozy and comfortable beds. Though breakfast isn't included with the stay, there are various options within and outside the hotel. Overall, Margaritaville Resort Gatlinburg is a great vacation spot with something for everyone.
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Resort where Extra Health & Safety Measures Have Been Taken

Family Friendly Resort

Resort with Swimming Pool

Indoor Pool Outdoor Pool

Hilton Vacation Club Bent Creek Golf Village Gatlinburg

Resort in Gatlinburg TN

9.0

Excellent

From $168

$

Info Summary of reviewsHilton Vacation Club Bent Creek Golf Village Gatlinburg is a peaceful and relaxing getaway from the hustle and bustle of Gatlinburg. The location is beautiful and well-maintained with a large firepit area and game room. The staff is friendly and accommodating with David and Cortney at the front desk receiving special mention. The rooms are clean, cozy and spacious with beautiful views from screened-in porches. The resort is family-friendly with activities for kids and spacious accommodations. The indoor pool is exceptional, providing hours of fun and relaxation for both kids and adults. The golf course is interesting with great views of the mountains. The beds are comfortable with clean sheets and overall coziness. While there were some minor issues with noise, uncomfortable beds and pushy salespeople, the majority of guests had a pleasant stay and highly recommend Hilton Vacation Club Bent Creek Golf Village Gatlinburg.
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Resort near Golf Courses

Family Friendly Resort

Resort with Swimming Pool

Indoor Pool Outdoor Pool

The Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg

Hotel in Gatlinburg TN

8.5

Very Good

From $146

$

Info Summary of reviewsThe Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg is a beautiful hotel with a phenomenal location, offering stunning views of the Smoky Mountains and easy access to major attractions. While opinions on breakfast varied, the restaurant was described as awesome with great food, making for a really good dinner experience. The rooms offer both positives and negatives with some guests finding them small and outdated, while others found them clean and comfortable with spectacular views. The hotel is highly regarded for its cleanliness and exceptional staff, providing courteous and attentive service throughout the hotel. The pool is a highlight among guests with many describing it as amazing and beautiful, perfect for families with kids. The hotel is also accommodating to pets of all sizes, providing cookies and dog biscuits on arrival. Overall, guests had a great stay at The Park Vista and highly recommend it.
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Family Friendly Hotel

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Hotel with Swimming Pool

Indoor Pool Pool Water Slide

Hilton Garden Inn Gatlinburg

Hotel in Gatlinburg TN

8.6

Very Good

From $180

$

Info Summary of reviewsThe Hilton Garden Inn Gatlinburg enjoys a stellar reputation, particularly for its prime location. Nestled near the river and just a short walk from Main Street and the Great Smoky Mountain National Park, the hotel offers both convenience and tranquility. Guests appreciate the scenic environment and easy access to restaurants, shops and attractions, making it an ideal base for exploring Gatlinburg.

The breakfast offerings at the hotel are well-received with many guests praising the friendly and helpful staff and the delicious, well-priced meals. While some expressed concerns about breakfast not being included in the room rate, the overall sentiment about the quality and service remains positive.

Rooms at the hotel are recognized for their cleanliness and spaciousness. Many guests highlight the comfortable beds and attractive features like fireplaces and water views. However, there are occasional comments about the size of the rooms not meeting expectations and minor maintenance issues. Despite these, the clean and comfortable environment generally contributes to a favorable experience.

A standout feature of the hotel is the high standard of cleanliness throughout the facility, frequently mentioned in guest reviews. This, combined with the calm and beautiful environment, enhances the overall guest experience. Although there are sporadic reports of maintenance lapses, they are not common enough to overshadow the positive feedback.

The hotel's staff receives consistent praise for their friendliness and helpfulness. From the breakfast service to the front desk, the team is noted for their attentive and accommodating nature, significantly contributing to the positive atmosphere at the hotel.

The pool area receives mixed reviews. Guests appreciate its cleanliness and the joy it brings to children, but there are comments about the pool's temperature being too cold and its small size. The hot tub also garners mixed feedback, primarily due to occasional operational and cleanliness issues.

Guest feedback on the beds is varied. While many find them comfortable, there are instances where guests felt the mattresses were too firm or the pillows lacked support. Nonetheless, the cleanliness and quality of other amenities generally balance these concerns.

In summary, Hilton Garden Inn Gatlinburg is highly regarded for its excellent location, cleanliness and friendly staff. Minor issues with breakfast inclusivity, pool temperature and bed comfort are noted but do not significantly detract from the overall positive guest experiences.
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Hotel with Swimming Pool

Indoor Pool

Hotel with Rooms With Fireplace

Hotel near Ski Resorts

Hampton Inn Gatlinburg Historic Nature Trail, Tn

Hotel in Gatlinburg TN

8.5

Very Good

From $152

$

Info Summary of reviewsHampton Inn Gatlinburg Historic Nature Trail, TN, receives commendation for its excellent location, making it an ideal base for exploring Gatlinburg. Guests appreciate the proximity to the main strip, great variety of restaurants and nearby attractions such as the Great Smoky Mountains National Park. The hotel strikes a balance between easy access to bustling areas and a serene atmosphere, thanks to its strategic positioning.

The accommodation is frequently praised for its cleanliness and comfort. Rooms are described as clean, spacious and well-maintained with particularly comfortable beds and effective air conditioning. Guests also highlight the impeccable condition of the common areas, including the indoor pool, hot tub and gym. The well-kept grounds and pleasant-smelling facilities contribute to an overall sense of a tidy property, enhanced by a friendly and professional staff.

Breakfast at the hotel garners generally positive reviews. Guests enjoy the variety and quality of the buffet, mentioning it as delicious and convenient. Although some suggest improvements, such as offering more fruit options and enhancing the quality of certain items like eggs, most find the breakfast offerings adequate and a valuable part of their stay.

The staff adds to the positive experiences noted by guests. Reviews often mention friendly, courteous and helpful staff members who are accommodating and efficient during check-ins and throughout guests’ stays. Specific praise was given to individuals like Janell for exceptional service. However, there are noted inconsistencies with some guests experiencing less amiable interactions, including reports of unresponsiveness and a lack of adherence to mask-wearing protocols.

The pool area receives mixed feedback. Outdoor amenities such as the hot tub by the stream and fire pits are praised for their ambiance and appeal, particularly among families. However, maintenance issues were reported with the indoor pool and hot tub cleanliness. Despite these points, many guests enjoyed the heated pool and relaxing outdoor settings.

Beds at the hotel also present varied opinions. Many guests describe the beds as very comfortable, enhancing their stay with restful sleep. Contrarily, some guests found the beds too hard or old, suggesting they be replaced. The pillows similarly received mixed reviews regarding their comfort and size.

Overall, Hampton Inn Gatlinburg Historic Nature Trail, TN, is highly recommended for its combination of prime location, cleanliness, comfort and friendly service. Despite minor areas needing improvement, the hotel provides a quality experience for those visiting Gatlinburg.
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Hotel with Swimming Pool

Indoor Pool

Hotel with Rooms With Fireplace

Hotel near Ski Resorts

Courtyard by Marriott Gatlinburg Downtown

Hotel in Gatlinburg TN

8.7

Very Good

From $186

$

Info Categories

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Rooms With Fireplace

Hotel near Ski Resorts

Edgewater Hotel and Conference Center

Hotel in Gatlinburg TN

8.2

Very Good

From $155

$

Info Summary of reviewsThe Edgewater Hotel and Conference Center in Gatlinburg stands out for its exceptionally convenient location, providing easy access to downtown attractions, shops and the picturesque mountain and river views. This ideal base for exploring Gatlinburg is complemented by serene settings that remain peaceful despite the hotel's central position. The proximity to attractions, coupled with clean rooms, friendly staff and a satisfying breakfast, positions the hotel as a prime choice for visitors.

The breakfast receives primarily positive feedback for its variety and quality. Guests enjoy the hot breakfast options, spacious dining area and convenience of the complimentary meal. Although a few found the breakfast repetitive and lacking for vegetarians, it generally adds to the hotel's appeal.

The rooms are recognized for their cleanliness and comfort with cozy furnishings and lovely views from the balconies. While some fixtures appear dated and there are occasional maintenance issues, the overall room experience is positive thanks to the responsive staff and overall hygiene.

Cleanliness is widely appreciated with many guests noting the well-kept public areas, fresh towels at the pool and efficient housekeeping. However, there are occasional lapses, such as dirty hallways and dated décor. Renovations seem to be in progress, addressing some of these concerns.

The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite minor isolated negative remarks, the staff's dedication to exceptional service stands out.

The complimentary WiFi, although appreciated by some for its speed and reliability, often disappoints others with weak signals and intermittent connectivity issues. Improvements in this area would be beneficial.

The pool area, especially popular with families, is a major highlight. The well-maintained indoor and outdoor pools, complete with water slides, receive frequent commendations. Some concerns about overcrowding and over-chlorination are noted, but overall, the pool area is enjoyed by both children and adults.

Parking, on the other hand, is a mixed experience. The covered parking is appreciated, but the tight spaces and challenging maneuverability, especially for larger vehicles, are frequently mentioned drawbacks. Improved design and capacity would enhance this aspect.

The hotel is highly praised as a family-friendly destination with numerous activities and a safe, welcoming environment catering well to families. The convenient location further enhances its appeal for family stays.

Nightlife enthusiasts appreciate the hotel's proximity to bars and entertainment venues, while still maintaining a quiet retreat. Though noise is occasionally mentioned, safety and accessibility to the nightlife are significant positives.

Bed comfort receives mixed reviews; while many guests find the linens and pillows comfortable, others describe the beds as too firm or outdated. Updating the mattresses and addressing size concerns would improve the sleeping experience.

Overall, the Edgewater Hotel and Conference Center offers a solid, three-star experience with high value for money, predominantly positive aspects in location, cleanliness and customer service and significant potential to enhance certain facilities and amenities.
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Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Baymont by Wyndham Gatlinburg On The River

Hotel in Gatlinburg TN

8.1

Very Good

From $111

$

Info Categories

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel near Ski Resorts

Hotel for Honeymoon

Greystone Lodge on the River

Resort in Gatlinburg TN

8.8

Excellent

From $140

$

Info Summary of reviewsGreystone Lodge on the River is a highly recommended hotel in Gatlinburg with an unbeatable location that guests can't stop raving about. The hotel is conveniently situated within walking distance to all the shops, restaurants and attractions on the strip, making it the perfect home base for exploring the town. Guests loved how they could park their car securely in the covered garage and then easily walk everywhere they wanted to go without worrying about driving in heavy tourist traffic. The proximity to the Smoky Mountains National Park was also a huge plus for nature enthusiasts. The stunning view of the river that can be seen from the hotel is postcard-worthy. The hotel offers a complimentary breakfast spread to its guests every morning until 10 AM, which most guests found to be good with some even saying it was great. The rooms are clean, comfortable, spacious and well-stocked with amenities such as fridges and microwaves. The balcony is a lovely feature with some overlooking the fast-flowing river. The beds are especially comfortable and come with plenty of pillows. The hotel is insulated very well, so noise isn't an issue. The staff at Greystone Lodge on the River were absolutely amazing, wonderful, courteous and kind. They were always friendly and helpful, accommodating all of the guests' needs. The covered parking garage is a bonus, especially in the heavy tourist area. Guests appreciate the convenience of the parking being close to their rooms with some even having underground parking spots next to their rooms. Greystone Lodge on the River is a perfect family-friendly destination for those looking for a fun-filled and unforgettable vacation. The property has everything a family desires in their vacation, at a great value. The hotel offers a variety of accommodations including family rooms with bunk beds that kids will surely love. The balcony view of the nearby creek is breathtakingly beautiful and perfect for some family bonding time. The hotel is family-owned & operated, which gives guests a warm and welcoming feeling. The beds were a highlight of their stay with recently remodeled and comfortable beds with multiple pillows, providing a super comfortable night's sleep for most guests. Overall, Greystone Lodge on the River is perfect for families who want a relaxed vacation experience with clean, comfortable and spacious rooms, friendly staff and a great location.
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Family Friendly Resort

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Sidney James Mountain Lodge

Hotel in Gatlinburg TN

7.6

Good

From $97

$

Info Summary of reviewsSidney James Mountain Lodge is highly regarded for its prime location in Gatlinburg, offering guests easy access to the city's vibrant downtown, shops, restaurants and entertainment options. Nestled near the main strip yet maintaining a peaceful and scenic environment, guests can enjoy picturesque views, particularly of a nearby creek. The lodge is an excellent base for exploring the Smoky Mountains National Park and the convenience of a nearby trolley stop adds to its appeal.

The hotel's breakfast service receives mixed reviews. While some guests were disappointed by the lack of a complimentary breakfast and its limited hours, the on-site poolside café received praise for its delicious, freshly cooked-to-order meals and reasonable prices. Similarly, the dining options at the lodge are generally well-reviewed with many guests enjoying the quality of the food and the friendly service, although some noted the café's inconsistent hours and slightly high prices.

Rooms at Sidney James Mountain Lodge vary in guest satisfaction. Many found the rooms spacious, clean and comfortable, enjoying amenities like fireplaces and jet tubs, as well as beautiful balcony views. However, several guests commented on the outdated condition of the room furniture, worn-out carpets and old fixtures. Issues with cleanliness and maintenance were noted, including unpleasant odors and sightings of insects, though many found the rooms adequate for the price.

Cleanliness across the lodge receives both commendations and criticisms. Some guests noted their rooms as clean and well-maintained, praising the spotless common facilities and pools. However, specific issues such as stained towels, mold and mildew in bathrooms and reports of pests were also mentioned. The inconsistency of housekeeping services further highlighted a need for improved cleanliness and maintenance.

The staff at Sidney James Mountain Lodge consistently receives high praise for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Check-in and check-out processes are smooth and the staff's willingness to help and accommodate guests' needs stands out. Even so, a few isolated complaints about certain staff members were noted, but they were outweighed by the overwhelmingly positive feedback.

The lodge's WiFi service gathers mixed reactions. Some guests found it fast and accessible, while others experienced slow and unreliable connections. The lack of clear instructions on accessing the WiFi added to some guests' frustration.

The pool facilities at Sidney James Mountain Lodge are a hit among guests. The three clean and well-maintained pools, including an indoor heated pool and a kiddie area, are popular with both children and adults. The poolside café adds to the pleasant experience, despite minor issues like overcrowding or occasional maintenance problems.

Parking at the lodge receives mixed reviews. While some guests found the parking convenient and easy to access, others faced challenges with limited, scarce and cramped spaces, particularly during busy times. Construction work and inadequate handicap parking exacerbated these issues.

The lodge is highly recommended for families, offering spacious family suites, various pool options and activities such as a kids' club. The prime location and natural surroundings, including the opportunity to see local wildlife, add to its family-friendly appeal. Guests appreciate the safe environment and numerous activities for children, making it a beloved destination for family gatherings.

The experiences with beds at Sidney James Mountain Lodge vary. Some guests found them comfortable, while others reported them as hard or uncomfortable, leading to back pain. The need for updated mattresses and better-quality bedding was a common request.

In summary, Sidney James Mountain Lodge is a conveniently located, family-friendly destination with a strong emphasis on friendly service, enjoyable dining options and well-maintained pool facilities, although areas like room updates, cleanliness and parking could benefit from improvements.
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Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Hotel with Parking

Glenstone Lodge

Hotel in Gatlinburg TN

7.7

Good

From $112

$

Info Summary of reviewsGlenstone Lodge stands out for its exceptional location, nestled conveniently near downtown Gatlinburg attractions while offering a peaceful, scenic setting amid wooded surroundings and views of the Smoky Mountains. The proximity to the Gatlinburg Convention Center, shops, restaurants and local landmarks like the Space Needle and aquarium, along with an easily accessible trolley stop, makes it an ideal base for exploring the city.

Guests mostly praise the clean and comfortable rooms, highlighting their spaciousness and amenities such as private balconies. Although some rooms show signs of wear and dated fixtures, overall, visitors find good value for the price. Cleanliness is a strong point with frequent cleaning activities and well-maintained facilities. The beautiful lobby and clean bathrooms also contribute to positive impressions, despite occasional maintenance and outdated fixture concerns.

One of the standout features is the pool area, which receives high marks for cleanliness and design. The indoor pool with its beautiful waterfall and extended hours and the family-friendly atmosphere, complete with a shallow pool area and play zones for kids, add significant value to stays. Families particularly value the range of activities and friendly staff, making it a great spot for budget-conscious travelers with children.

The on-site restaurant garners mostly positive feedback for its food quality, especially the pizza. However, mixed reviews about high prices and limited hours are noted. Breakfast experiences are varied with high-quality offerings but a notable disappointment over the lack of complimentary breakfast, which detracts from the overall value for some guests.

The staff consistently earn praise for their friendliness and helpfulness with exceptional service often highlighted. Specific individuals like John and Logan receive special mentions, enhancing the welcoming atmosphere of the lodge.

Wi-Fi connectivity, however, is an area needing improvement with numerous reports of unreliable service and weak signals. Similarly, the bedding experiences are mixed with overall comfort being common but occasional complaints about bed firmness and outdated mattresses.

In summary, Glenstone Lodge offers a comfortable and convenient stay with excellent location benefits, clean and spacious accommodations, pleasant pool areas and commendable staff service. Despite some areas needing updates and improvements, especially regarding Wi-Fi and breakfast offerings, it remains a popular and sensible choice for visitors to Gatlinburg.
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Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Accessible Hotel

Holiday Inn Express Gatlinburg Downtown by IHG

Hotel in Gatlinburg TN

8.9

Excellent

From $151

$

Info Summary of reviewsThe Holiday Inn Express Gatlinburg Downtown by IHG, is a highly recommended hotel for those looking for a comfortable and clean place to stay in Gatlinburg. The hotel's prime location is a major highlight, as it is just off the main strip and within easy walking distance to all the action. Families with young children especially find the location to be perfect. The breakfast received mixed reviews, but the majority of guests enjoyed the variety of options available and were impressed with the healthy breakfast options provided. The rooms are spacious, clean and well-designed with plenty of amenities on site, including a game room, pool, gym and continental breakfast. The hotel is also known for its exceptional staff, who are friendly, understanding and exceptionally helpful. The indoor water park and pool received lots of praise from visitors, although some guests experienced issues with the pool's cleanliness and maintenance. The beds are comfortable and soft, ensuring a good night's sleep. Overall, the Holiday Inn Express Gatlinburg Downtown is a great choice for those who value cleanliness, comfort and a prime location.
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Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Water Slide

3-Star Hotel

Hotel near Ski Resorts

Gatlinburg Town Square by Exploria Resorts

Resort in Gatlinburg TN

8.2

Very Good

From $66

$

Info Summary of reviewsGatlinburg Town Square by Exploria Resorts, located just a short drive from the Smoky Mountains National Park, offers an excellent and convenient location that has captivated guests. The resort is perfectly situated for easy access to downtown Gatlinburg, where main attractions, shopping and dining options abound. Visitors also appreciate the serene natural surroundings and picturesque creek views that contribute to a peaceful and relaxing atmosphere. Many find the proximity to major attractions like Ripley's Aquarium, Anakeesta and the Sky Bridge highly beneficial, along with the convenience of a nearby trolley stop.

The resort's accommodations impress with their spaciousness, cleanliness and comfort. Rooms come well-equipped with full kitchens, fireplaces and ample living space, making them ideal for families and extended stays. Additional amenities such as balconies, firepits and accessible parking further enhance the positive experience. Although there are minor critiques about outdated decor and occasional cleanliness issues, the general consensus portrays a well-maintained and homely environment.

Guests consistently praise the resort's cleanliness. The rooms and common areas are generally seen as clean and inviting, although occasional issues such as dusty spots and worn-out carpets are noted. Despite these minor areas for improvement, the overall level of cleanliness tends to meet or exceed expectations, bolstered by a friendly housekeeping staff.

The staff receive commendations for their friendliness, professionalism and helpfulness. Numerous reviews highlight the accommodating and efficient nature of the front desk and maintenance personnel, which significantly enhances guests' experiences. Although there are a few mentions of less favorable interactions, the majority of reviews reflect positively on the staff's service quality.

Family-friendliness is a standout feature of the resort with plenty of activities catering to both young children and teenagers. Spacious rooms and in-room amenities like kitchens and washer/dryers make it convenient for family stays. Activities such as games, sports and pools keep children entertained, while features like a huge checkerboard and dedicated play areas further enhance the resort's appeal for families. Safety is also a priority, creating a secure environment for visitors and their children.

However, reviews of the pool facilities are mixed. While the availability of indoor and outdoor pools is appreciated, issues such as limited space, cool water temperatures and maintenance lapses detract from the overall experience. Heated pools and hot tubs are particularly enjoyed, but guests suggest improvements in upkeep and pool area amenities.

WiFi service receives mixed feedback as well with some guests finding it reliable while others experience connectivity issues. The limitations in WiFi service are a point of frustration for some visitors, although the overall satisfaction with other amenities often mitigates this concern.

Accessibility is another mixed aspect with positive mentions of designated handicapped parking and rooms tailored for guests with physical limitations. Conversely, the lack of elevators and compact parking spaces pose challenges for guests with mobility issues.

Overall, Gatlinburg Town Square by Exploria Resorts offers a blend of comfort, convenience and family-friendly activities in a prime location. While there are areas needing improvement, the resort's strengths in cleanliness, room quality and staff service contribute significantly to a pleasant and enjoyable stay.
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Resort near Ski Resorts

Family Friendly Resort

Resort with Swimming Pool

Indoor Pool Outdoor Pool

Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Hotel in Gatlinburg TN

8.9

Excellent

From $152

$

Info Summary of reviewsThe Fairfield Inn & Suites by Marriott Gatlinburg Downtown receives high praise for its exceptional location, cleanliness and overall guest experience. Nestled conveniently close to downtown Gatlinburg, this hotel offers easy access to shops, restaurants and the Great Smoky Mountains National Park. Although some guests note it is slightly further from the main strip than anticipated, most find the hotel's proximity to attractions ideal for exploring the city on foot.

Guests are highly satisfied with the clean, spacious and modern rooms, noting their immaculate condition and the comfort of amenities like microwaves, mini coffee makers and mini fridges. The bathrooms are particularly praised for their size and cleanliness and many find the beds very comfortable, contributing to a cozy stay. Despite a few mentions of discomfort with the beds, the overall sentiment leans positive.

The hotel's cleanliness consistently receives commendations with both the rooms and common areas described as spotless and well-maintained. This hygiene standard, combined with friendly and helpful staff, enhances the guest experience. Particular staff members are singled out for their exceptional service, reinforcing the hotel's reputation for great customer service and creating a welcoming atmosphere.

The breakfast at Fairfield Inn & Suites offers a satisfactory start to the day with favorites like waffles, oatmeal and eggs. Although some guests feel the breakfast could use more variety and better vegan options, the overall feedback is positive, appreciating the well-stocked and cozy breakfast room.

The hotel's pool and hot tub are standout features, frequently mentioned as clean, inviting and relaxing. While one review noted the heated pool was too cold, the majority of guests enjoy these amenities as part of their pleasant stay. Parking is generally convenient, though the $20 daily fee raised some concerns. Nevertheless, the ease and safety of parking are appreciated by most.

Ideal for families, the hotel offers spacious rooms, stunning mountain views and excellent service. It is a suitable choice for family vacations and special events like anniversaries and weddings. In terms of value, many guests are pleasantly surprised by the high-quality experience, often feeling it exceeds typical three-star expectations.

Overall, Fairfield Inn & Suites by Marriott Gatlinburg Downtown impresses visitors with its balance of comfort, convenience, cleanliness and friendly service, making it a highly recommended option for anyone looking to explore Gatlinburg.
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Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Hotel with Parking

Gatlinburg Inn

Hotel in Gatlinburg TN

8.8

Excellent

From $177

$

Info Summary of reviewsThe Gatlinburg Inn is celebrated for its exceptional central location, nestled in the heart of Gatlinburg's main strip. This prime positioning allows guests to easily access major attractions, shops, restaurants and entertainment, including the iconic Skybridge and Ripley's Believe It or Not. The historic charm of the hotel adds a unique, nostalgic touch to stays, while maintaining a well-kept and relaxing atmosphere.

The breakfast offerings at the Inn stand out, consistently praised for their variety, quality and freshness. Favorites include homemade biscuits, waffles, bacon and fresh local tomatoes, all served in a warm and welcoming dining area by a friendly, attentive staff.

Guest reviews highlight the cleanliness of the property, frequently describing the rooms as spotless, comfortable and cozy. While the historic ambiance and vintage decor are appreciated, some guests noted the need for updates and occasional cleanliness issues like musty smells or dust buildup.

The staff at Gatlinburg Inn receive high marks for their friendliness and professionalism. Guests often mention the helpful and polite nature of the employees, from the front desk to the housekeeping and breakfast staff, creating a welcoming and homely environment.

The hotel's WiFi service receives mixed reviews. While the complimentary aspect is appreciated, the connection can be spotty with some guests experiencing poor performance or no access at all.

The outdoor pool is a popular amenity, described as refreshing, clean and well-maintained. Families particularly enjoy the warm pool and the additional outdoor amenities like the fireplace and rocking chairs. However, there are occasional mentions of limited privacy and maintenance closures, but these do not significantly detract from the overall positive experience.

For families, the Gatlinburg Inn offers a relaxing and enjoyable stay with its vintage charm and family-friendly atmosphere. The historic photos adorning the walls and the availability of activities like board games add to the overall appeal for parents and children alike.

The hotel’s proximity to nightlife options is another positive aspect, giving guests convenient access to bars and entertainment venues, enhancing their stay with a lively local atmosphere despite some noise-related disturbances from nearby attractions.

The feedback on the beds is varied. While many guests found the beds comfortable, others reported issues with mattress support and bed conditions, signaling room for improvement in terms of consistency.

In conclusion, the Gatlinburg Inn's central location, historic charm, exceptional breakfast, cleanliness and friendly staff contribute to a highly positive experience. The hotel remains a top choice for travelers looking to immerse themselves in Gatlinburg's vibrant downtown and enjoy a nostalgic, cozy retreat.
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Outdoor Pool

Country Inn & Suites Downtown Convention Center by Radisson, Gatlinburg, TN

Hotel in Gatlinburg TN

7.8

Good

From $86

$

Info Categories

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel near Ski Resorts

Hotel for Honeymoon

Sleep Inn & Suites near Sports World Blvd

Hotel in Gatlinburg TN

7.2

Good

From $74

$

Info Categories

Hotel with Swimming Pool

Heated Pool Indoor Pool Lazy River

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel with Rooms With Fireplace

River Edge Inn

Hotel in Gatlinburg TN

8.3

Very Good

From $117

$

Info Summary of reviewsRiver Edge Inn is celebrated for its prime location, nestled on a peaceful side street yet within easy walking distance to Gatlinburg's bustling strip. This perfect balance offers guests the tranquility needed for relaxation while providing quick access to a variety of shops, restaurants, attractions and scenic hikes in the Smoky Mountains. The convenience of free parking and proximity to the SkyLift, convention center and tram stations further enhance its attractiveness.

Guests frequently commend the cleanliness and spaciousness of the rooms, which are described as modern and comfortable. Many rooms feature balconies and fireplaces, providing an additional cozy touch. The recent renovations with updated bathrooms and modern decor have been particularly well received and the beds are noted for their exceptional comfort, ensuring restful nights.

The property consistently maintains high standards of cleanliness with rooms and common areas being praised for their tidiness and well-maintained condition. The staff at River Edge Inn receive standout appreciation for their friendliness, helpfulness and professionalism. Guests highlight the welcoming and efficient nature of the front desk staff with personal touches and attentiveness significantly enhancing the overall guest experience.

The pool area, although small, is generally well-maintained and appreciated for its cleanliness and comfortable atmosphere. The availability of an ADA-accessible pool and a smaller kiddy pool makes it versatile for families, who also praise the family-friendly nature of the inn. Spacious accommodations cater well to larger groups, adding to the favorable family experience.

One area for improvement is the breakfast offerings, which have received mixed feedback. The grab-and-go breakfast lacks variety and relies heavily on pre-packaged items, leaving some guests desiring more fresh and hot food options. Another notable area requiring enhancement is the WiFi connectivity, which many guests have found to be unreliable and spotty.

Overall, River Edge Inn provides a harmonious blend of tranquility, accessibility and comfort, making it an ideal hub for exploring Gatlinburg. With its strategic location, spacious and clean rooms, pleasant pool area and exceptional staff, it offers a delightful stay, suitable especially for families and those seeking relaxation alongside adventure.
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Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Rooms With Fireplace

Brookside Lodge

Hotel in Gatlinburg TN

7.9

Good

From $72

$

Info Summary of reviewsBrookside Lodge receives high praise for its prime location, seamlessly blending proximity to downtown Gatlinburg with the serene atmosphere of a creekside retreat. Guests appreciate the lodge's accessibility to various shops, restaurants and attractions, making vehicles unnecessary. Scenic views from the balconies, multiple pool options and easy access to the Smoky Mountains further enhance the lodging experience, resulting in a peaceful stay accentuated by friendly and accommodating staff.

The breakfast at Brookside Lodge generally provides good value, especially with its affordable price. Guests enjoy a selection of items like biscuits, gravy, pancakes, cereal and coffee and often compliment the friendly breakfast attendant. While some diners note a lack of variety and occasional issues with food temperature and quality, breakfast still serves as a satisfactory start to the day.

Dinner reviews are less favorable with guests criticizing the food quality and high prices. Despite the lodge offering appealing amenities like a picnic area and fire pit for personal use, many guests opt to explore better dining options nearby. The charming outdoor settings and accessible family-friendly features contrast with some complaints about outdated rooms and dining experiences.

The rooms at Brookside Lodge receive appreciation for their rustic, cabin-like decor, spaciousness and scenic creekside views. Many guests find them comfortable and relaxing, enhanced by updated bathrooms and working fireplaces. However, inconsistencies in upkeep, cleanliness and maintenance are noted with some visitors encountering dated furnishings, poor lighting and occasional musty smells.

Cleanliness reviews are mixed. While some guests commend the cleaning staff for maintaining clean and comfortable rooms, others note areas needing improvement, such as dirty carpets, moldy shower curtains and dusty surfaces. The scenic outdoor areas also receive varying feedback regarding cleanliness and maintenance.

Notably, the staff at Brookside Lodge consistently receive high marks for their friendliness, helpfulness and professionalism. From an efficient and welcoming front desk to accommodating housekeepers, the positive interactions with staff significantly enhance the overall guest experience.

The WiFi at Brookside Lodge, however, is a common point of contention with many guests reporting unreliable and slow connectivity. This aspect is frequently highlighted as needing significant improvement.

The fitness center is deemed inadequate by several guests due to poorly functioning equipment and a lack of adequate weights, prompting some to seek alternatives nearby.

The pool facilities offer a mixed experience. While many enjoy the clean and well-maintained areas, especially the kids with features like slides and a waterfall, maintenance issues such as closures, cold water and malfunctioning amenities are commonly reported.

Families find Brookside Lodge particularly accommodating with spacious accommodations and a kid-friendly pool area. The tranquil location and proximity to attractions provide a relaxed and enjoyable environment for family vacations. Despite some maintenance hiccups and minor inconveniences, families appreciate the value and charm of Brookside Lodge.

In sum, Brookside Lodge delivers a generally pleasant stay, combining a fantastic location, warm staff and appealing amenities, albeit with some areas needing attention to fully meet guest expectations.
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8.1

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