Highland Lodge
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Summary of reviewsHighland Lodge in Geilo garners generally positive reviews with particular praise for its prime location and dining options. Situated conveniently in the town center, guests appreciated easy access to shops, a ski bus stop and the train station, making it an excellent base for exploring the area. The lodge's centrality allows for seamless travel between Oslo and Bergen, enhancing its appeal as a practical stopover. Additional amenities like a swimming pool, sauna, free parking and beautiful balcony views, combined with helpful staff and a warm lodge atmosphere, leave a lasting positive impression.
In terms of dining, the in-house restaurant and pizzeria consistently receive accolades for high-quality food and friendly service. The restaurant Smakeriet is particularly noted for its excellent dinner offerings and families appreciate the kid's menu. Despite some pointing out the simplicity of the pizzeria's fare, the overall dining experience at Highland Lodge remains a significant highlight.
The accommodation options—ranging from standard rooms to spacious apartment-style units—provide varying experiences. Many guests praised the clean, modern and well-equipped rooms, particularly the larger ones offering scenic mountain views. However, some found certain rooms to be small, dark and lacking in storage or amenities like a refrigerator or kettle.
Cleanliness standards received mixed reviews. While many guests found their rooms clean and well-maintained, others pointed out specific areas needing improvement, such as carpets, windows and bathroom facilities. The modern bathrooms were noted positively, contributing to general comfort.
Staff interactions were also mixed with many guests praising friendly and attentive service during critical situations. However, issues such as long queues, lack of visible staff presence and instances of inexperience contributed to an inconsistent service quality.
The indoor swimming pool area, featuring pleasant temperatures, a children's area, sun loungers and a sauna, received commendations for enhancing relaxation. Families particularly enjoyed the pool and the kid playroom, despite suggestions for additional showers and notices of its relatively small size.
Lastly, the bedding experience varied among guests. While some praised the comfortable beds and quality of mattresses, duvets and pillows, others found the beds too soft, narrow or even uncomfortable. Sofa beds and bunk beds received some criticism for quality, though many guests enjoyed restful sleep, highlighting potential comfort.
Overall, Highland Lodge offers a strong stay experience with its excellent location, food quality and array of amenities, though it may benefit from some improvements in room features, cleanliness details and service consistency to fully meet guests' expectations.
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In terms of dining, the in-house restaurant and pizzeria consistently receive accolades for high-quality food and friendly service. The restaurant Smakeriet is particularly noted for its excellent dinner offerings and families appreciate the kid's menu. Despite some pointing out the simplicity of the pizzeria's fare, the overall dining experience at Highland Lodge remains a significant highlight.
The accommodation options—ranging from standard rooms to spacious apartment-style units—provide varying experiences. Many guests praised the clean, modern and well-equipped rooms, particularly the larger ones offering scenic mountain views. However, some found certain rooms to be small, dark and lacking in storage or amenities like a refrigerator or kettle.
Cleanliness standards received mixed reviews. While many guests found their rooms clean and well-maintained, others pointed out specific areas needing improvement, such as carpets, windows and bathroom facilities. The modern bathrooms were noted positively, contributing to general comfort.
Staff interactions were also mixed with many guests praising friendly and attentive service during critical situations. However, issues such as long queues, lack of visible staff presence and instances of inexperience contributed to an inconsistent service quality.
The indoor swimming pool area, featuring pleasant temperatures, a children's area, sun loungers and a sauna, received commendations for enhancing relaxation. Families particularly enjoyed the pool and the kid playroom, despite suggestions for additional showers and notices of its relatively small size.
Lastly, the bedding experience varied among guests. While some praised the comfortable beds and quality of mattresses, duvets and pillows, others found the beds too soft, narrow or even uncomfortable. Sofa beds and bunk beds received some criticism for quality, though many guests enjoyed restful sleep, highlighting potential comfort.
Overall, Highland Lodge offers a strong stay experience with its excellent location, food quality and array of amenities, though it may benefit from some improvements in room features, cleanliness details and service consistency to fully meet guests' expectations.
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4-Star Hotel
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Hotel with Children's Pool
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Guest Reviews
Highland Lodge is highly praised for its prime location, situated conveniently in Geilo town center. Visitors appreciate its proximity to shops, the ski bus stop and the train station, making it an excellent base for exploring the area. The lodge's centrality is also highlighted as being within walking distance of essential amenities and attractions, such as a great bakery and in-house restaurant. Guests find the hotel's position practical with easy access to both Oslo and Bergen, making it an ideal stopover. The convenience of a clean and basic room setup, combined with self-check-in, contributes to a seamless experience. Amenities like a swimming pool, sauna, free parking and beautiful balcony views further enhance the appeal. The helpful staff and warm lodge atmosphere leave a positive impression on visitors.
The reviews for the Highland Lodge reveal notable dissatisfaction regarding breakfast. Many guests highlighted the absence of a complimentary breakfast, a feature they believe should be standard for a hotel of this caliber. The lack of clear communication about breakfast costs during booking also disappointed guests. While there is a bakery in the hotel lobby offering good-quality baked goods, it fails to meet the expectations for a proper breakfast buffet that visitors anticipate. The limited selection and the need to queue for breakfast have been pointed out as inadequacies. In addition, the overall breakfast experience was described as minimalistic and insufficient, leading several guests to express a reluctance to return to the hotel. While some appreciated the quality of the bakery's offerings, the consensus suggests that Highland Lodge needs to reconsider its breakfast arrangements to align better with guests' expectations.
Highland Lodge boasts a commendable dining experience, particularly at its in-house restaurant and pizzeria. Guests consistently praised the high quality of food, highlighting the good pizza and various gluten-free options. The restaurant Smakeriet received accolades for its excellent dinner offerings and friendly staff. Families appreciated the availability of a kids' menu. The hotel's pizzeria and bakery also garnered positive remarks for their superior offerings. However, a few noted that the food at the pizzeria was a bit too simple for their taste. Overall, the friendly service and delicious food make the dining options at Highland Lodge a significant highlight.
Highland Lodge offers a mix of accommodation options with varied experiences based on guest reviews. Many visitors appreciated the spacious, clean and well-equipped apartment-style rooms. Rooms were often described as cozy, modern and airy with some benefiting from balconies providing scenic mountain views. The family rooms were noted for their ample size, featuring two bedrooms and bathrooms, ideal for larger groups. Guests often highlighted the cleanliness and comfortable beds as positives and the convenient central location in Geilo added to the lodge’s appeal.
However, not all experiences were universally positive. Some guests felt the double rooms were claustrophobic, small and dark with poor ventilation and a lack of storage space. There were recurring mentions of rooms not matching their advertised pictures and some felt the furnishings were impractical or worn. Concerns were also raised about the small size of the bathrooms and the absence of amenities like a refrigerator or kettle in certain rooms. Despite these mixed reviews, the overall impression is that the larger and apartment-style rooms tend to offer a more satisfying stay.
Highland Lodge seems to garner mixed feelings regarding its bedding and overall sleeping comfort. While some guests appreciated the soft and comfortable beds, praising the good mattresses, duvets and pillows, others found the beds too soft, narrow or even crooked. There were instances where beds slid apart or were deemed very uncomfortable, particularly the sofa beds in the living room. The quality of the bunk beds was also questioned with some noting they appeared of poor quality. Despite these concerns, many guests did enjoy comfy beds that enhanced their stay, highlighting the potential for a restful night's sleep at Highland Lodge.
Highland Lodge offers a mixed experience when it comes to cleanliness with guests providing a variety of feedback. Many visitors found their rooms to be clean and comfortable, noting that the rooms were nice and modern with very good cleanliness standards. Descriptions such as clean and tidy, clean basic room and clean and quiet in the room indicate that several guests had positive impressions of the hotel's maintenance.
However, some guests did note areas for improvement. Issues such as dirty carpets, used towels in the shower, dirty glasses in the bathroom and very dusty conditions were mentioned. Specific areas like the windows and the terrace also needed better cleaning. Despite these concerns, the hotel's modern bathrooms and overall cleanliness seemed to resonate well with many visitors.
Overall, while the hotel boasts a generally solid standard of cleanliness and comfort, it seems certain details might benefit from more consistent attention to fully meet guests' expectations.
Highland Lodge in Norway has garnered mixed reviews regarding its staff. Many guests have praised the hotel for its friendly and kind staff, highlighting their excellent service during critical situations, including medical emergencies. The staff during check-in and check-out, as well as those at the restaurant, have been noted as very friendly and fantastic. However, there are several areas where the staff's performance seems to falter. Guests mentioned long queues and the lack of visible staff presence, leading to confusion about where to go upon arrival. There were also comments about staff being inexperienced and not very service-oriented with some reviews pointing out that the staff predominantly spoke English and lacked proficiency in Norwegian, which seemed to be an issue for several guests. Despite the personal attentiveness from some, the overall service quality has been inconsistent with specific criticism directed at the restaurant staff and the general service attitude in areas such as the bakery during breakfast.
Highland Lodge offers a commendable pool experience for its guests. The indoor swimming pool is frequently described as nice, lovely and excellent, providing pleasant temperatures that many appreciate. It features a children's area, sun loungers and an adjoining sauna, enhancing the overall relaxation experience. Though some guests noted that the pool could benefit from more showers and is somewhat small, the positive aspects generally outweigh these minor drawbacks. The pool area also includes a hot tub, making it a comprehensive spa facility. Families particularly appreciate the pool and kid playroom, which proves to be a hit with younger children. Overall, Highland Lodge's pool and accompanying amenities offer good swimming opportunities and contribute positively to the guest experience, making it a solid choice for relaxation and leisure during a stay.
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Location
Breakfast
Dinner
Rooms
However, not all experiences were universally positive. Some guests felt the double rooms were claustrophobic, small and dark with poor ventilation and a lack of storage space. There were recurring mentions of rooms not matching their advertised pictures and some felt the furnishings were impractical or worn. Concerns were also raised about the small size of the bathrooms and the absence of amenities like a refrigerator or kettle in certain rooms. Despite these mixed reviews, the overall impression is that the larger and apartment-style rooms tend to offer a more satisfying stay.
Beds
Cleanliness
However, some guests did note areas for improvement. Issues such as dirty carpets, used towels in the shower, dirty glasses in the bathroom and very dusty conditions were mentioned. Specific areas like the windows and the terrace also needed better cleaning. Despite these concerns, the hotel's modern bathrooms and overall cleanliness seemed to resonate well with many visitors.
Overall, while the hotel boasts a generally solid standard of cleanliness and comfort, it seems certain details might benefit from more consistent attention to fully meet guests' expectations.
Staff
Pool
Yes, Highland Lodge has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Lap Lanes.
No, a spa isn't available at Highland Lodge.
Yes, Highland Lodge welcomes dogs.
Yes, parking facilities are available at Highland Lodge.
Yes, Highland Lodge has a gym.
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