Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
A 5 star hotel situated in central Geneva overlooking the Jet d'Eau.
Summary of reviewsFairmont Grand Hotel Geneva, located in the heart of Geneva on the quay, offers an exceptional location that enhances guests' experiences with stunning views of Lake Geneva and its iconic fountain. The hotel's proximity to the city center, various dining options and essential services make it an ideal choice for relaxation, shopping and attending city events. Guests consistently commend the hotel's spacious rooms, excellent facilities, friendly and attentive staff and the overall atmosphere that blends luxury, quality and prime placement.
The breakfast experience is often highlighted as a major positive aspect of the stay with guests appreciating the high-quality offerings, abundant buffet options and the picturesque views of Lake Geneva from the breakfast restaurant. While there are occasional mentions of the breakfast being expensive and ending early, the overall sentiment is favorable.
Rooms at the Fairmont Grand Hotel Geneva are spacious, well-decorated and comfortable with many offering impressive views of the lake and city. Guests particularly praise the size and comfort of the beds, as well as the excellent room service. Despite some feedback regarding the need for renovation and the lack of certain amenities, the general consensus is that the rooms are clean, comfortable and contribute to a positive stay.
Cleanliness at the hotel receives mixed reviews with some guests pointing out specific concerns, but many praise the overall cleanliness and maintenance of the property. The ambiance is noted as clean and beautiful with attentive service enhancing the guest experience.
The hotel staff are frequently praised for their politeness, friendliness and excellent service. Guests often highlight the exceptional assistance from the reception, cleaning staff and concierge, contributing to a welcoming and accommodating atmosphere.
The spa at Fairmont Grand Hotel Geneva is generally well-received with many guests describing the facilities as spectacular and luxurious. The pool area, particularly appreciated for its indoor setup and late hours, is also a significant highlight of the hotel. Despite some minor issues such as the absence of a jacuzzi and room temperature preferences, the spa and pool facilities add to the hotel's appeal.
In summary, the Fairmont Grand Hotel Geneva is highly favored for its prime location, excellent services and luxurious atmosphere. Guests appreciate the spacious rooms, quality breakfast and impressive pool and spa facilities, making it a preferred choice for those looking to explore Geneva while enjoying first-rate accommodations. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Guest Reviews
8.2
Very Good
Location
Situated in the heart of Geneva, the Fairmont Grand Hotel Geneva boasts an exceptional location that draws considerable praise from guests. Positioned right on the quay, the hotel offers a stunning view of Lake Geneva and its iconic fountain, which enhances the overall atmosphere. The central city location is ideal, facilitating easy access to nearby services, the city center and the scenic lakeside.
Reviewers frequently highlight the prime placement of the hotel, whether for relaxation, shopping or attending city events like the 20 km of Geneva race. The proximity to key spots, coupled with the beautiful lakefront setting, makes it a go-to destination for travelers. Guests also appreciate the surrounding convenience of being near the cigar store, a variety of dining options and essential services, ensuring a seamless and enjoyable stay.
The hotel's ambiance is further enriched by its spacious rooms, excellent facilities and consistent cleanliness. Friendly and attentive staff contribute significantly to the positive experience, providing exceptional support and services. With a perfect blend of luxury, quality and location, the hotel remains a favorite for visitors looking to explore Geneva while enjoying first-rate accommodations.
Breakfast
The breakfast at Fairmont Grand Hotel Geneva receives predominantly positive feedback from guests. Highlighted often are its high-quality offerings and picturesque views, particularly the spectacular sights of Lake Geneva visible from the breakfast restaurant. Many guests commend the breakfast as excellent, lovely, truly amazing and buffet-style with abundant options. Service associated with breakfast is also frequently mentioned as excellent.
However, some guests express concerns over the cost with mentions of it being very expensive. There are a few comments about the mediocrity or limitations of the breakfast, as well as occasional negative experiences. Additionally, some point out that breakfast concludes early at 10 AM, which can be inconvenient.
Overall, the breakfast experience is generally regarded as a highlight of the stay, appreciated for both its variety and the beautiful setting in which it is served.
Rooms
Fairmont Grand Hotel Geneva offers rooms that are spacious, beautifully decorated and comfortable with many featuring impressive views of the lake and city. Guests have particularly praised the size and comfort of the beds, as well as the excellent room service. While some reviews mention that the rooms can be cold and the décor somewhat dated, these elements seem to lend a certain antique charm. However, several comments suggest that the rooms might benefit from renovation to address issues such as small size and basic amenities. Other concerns include the absence of conveniences like a kettle or iron and some rooms not living up to their price, particularly those without lake views. Despite these points, overall reviews emphasize the quality of room cleanliness and the satisfactory experiences with the hotel's pool, spa and breakfast services.
Beds
The reviews for the Fairmont Grand Hotel Geneva highlight the comfort of the beds with numerous guests mentioning that the beds are comfortable and extremely large. The pillows receive positive feedback as well. However, there are some mixed opinions with a few guests finding the beds extremely uncomfortable or the mattresses too firm. The interior design does not impress everyone and some guests note that the pillows are old and bad. Despite these minor issues, the overall impression of the beds tends to be positive.
Cleanliness
The guest reviews for the Fairmont Grand Hotel Geneva present a varied picture of the hotel's cleanliness. While some negative feedback highlights concerns such as unemptied bathroom bins and subpar cleanliness at breakfast, many guests commend the overall cleanliness and upkeep of the hotel. Highlighted as clean and beautiful, the hotel provides a quiet, tidy and well-equipped environment. Positive remarks often mention the clean and comfortable rooms, exceptional service and excellent room cleanliness. Despite occasional criticisms, the general consensus points to the Fairmont Grand Hotel Geneva maintaining a high standard of cleanliness, complemented by its good location and classy ambiance.
Staff
The staff at Fairmont Grand Hotel Geneva are frequently praised for their excellent service, politeness and friendliness. Guests have noted the exceptional assistance provided by the reception and cleaning staff, as well as the concierge with mentions of specific employees like Jocelyn who stood out for their helpfulness. The hotel's customer service is generally top-notch, contributing significantly to the overall experience. Attentiveness, cheerful demeanor and professionalism are consistently highlighted with many guests commenting on the welcoming and accommodating nature of the personnel. While there are occasional mentions of issues such as unnecessary deposits and slow service, the majority of reviews emphasize the positive interactions and support provided by the hotel's team.
Spa
The Fairmont Grand Hotel Geneva's spa offers a mixed but generally positive experience according to guest reviews. Many guests describe the spa and pool area as spectacular and overall spa facilities are often noted as outstanding and very nice. The service provided during spa treatments is commonly praised for being great, contributing to excellent and luxurious experiences. However, a few criticisms exist, such as the absence of a jacuzzi and the inconvenient location of the steam room, which is situated downstairs and far from the pool. Despite these minor issues, the spa at Fairmont Grand Hotel Geneva is regarded as fabulous and a key highlight of the hotel stay.
Pool
The Fairmont Grand Hotel Geneva's pool receives high praise from guests for its impressive features. Many visitors describe the swimming pool as amazing, lovely and very nice, appreciating its indoor setup. The pool area also stands out for its visual appeal, contributing to a pleasant and enjoyable experience. Guests particularly value that the pool remains open until midnight, offering a favorable option for families with kids. Despite some expressed preferences for a warmer temperature, the pool's overall atmosphere and amenities are positively acknowledged. However, guests do point out that outside of the pool facilities, finding a place to eat in the evening can be challenging.
Yes, Fairmont Grand Hotel Geneva has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Fairmont Grand Hotel Geneva.
Yes, Fairmont Grand Hotel Geneva welcomes dogs.
Yes, parking facilities are available at Fairmont Grand Hotel Geneva.