Best Western Plus Hotel Steinsgarten
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Summary of reviewsBest Western Plus Hotel Steinsgarten enjoys a strong reputation for its excellent location in Gießen, providing convenience and tranquility. The hotel is centrally situated yet offers a peaceful ambiance, making it ideal for both business and leisure travelers. Many guests appreciate being within walking distance to the city center, local attractions and green areas. Ample parking and a welcoming staff further enhance its appeal.
The breakfast buffet at the hotel comes highly recommended. Guests often highlight the extensive, diverse selection that caters to various dietary needs, including gluten-free and vegan options. The food is described as high-quality, fresh and delicious. Although there are minor complaints such as occasional long lines at the reception and the need for more coffee machines, the overall breakfast experience is deemed a highlight of the stay.
The dining experience at the hotel’s restaurant and bar receives mixed reviews. Many guests enjoy the tasty and well-prepared dishes, along with the friendly and attentive staff. However, some guests find the dinner buffet overpriced and limited and there were occasional complaints about the service speed and restaurant availability.
Rooms at Best Western Plus Hotel Steinsgarten are noted for their spaciousness and cleanliness. Guests appreciate the comfortable beds, soundproofing and modern amenities. Some rooms offer pleasant views of parks or gardens, adding to the relaxing atmosphere. That said, there are areas for improvement, such as updating older furnishings and addressing ventilation issues.
Cleanliness is a strong point with most guests praising the spotless rooms and well-maintained communal areas, including the spa and breakfast room. Despite a few isolated incidents of lapses in cleaning, the overall standard is high, ensuring a hygienic stay for visitors.
The staff receives widespread praise for their friendly and professional demeanor. Guests consistently report positive interactions with the team, noting their helpfulness and warm welcome. Though some guests mention occasional inefficiencies at reception, the majority of feedback emphasizes exceptional customer service.
The hotel’s WiFi is a sore point for several guests who report inconsistent connectivity and weak signals, particularly in specific areas such as rooms and common spaces. While some guests find the WiFi satisfactory, the overall assessment indicates a need for improvement.
The spa and pool facilities are standout features, frequently praised for their cleanliness and modernity. Guests enjoy the sauna and the cozy, inviting pool area, which is well-equipped with amenities like bathrobes and slippers. Families, in particular, find the pool to be a hit with children enjoying the facilities immensely.
Parking at the hotel is generally convenient with ample options available, though it can become crowded at times. The cost of parking is noted by some as relatively high and some guests report issues with the barrier entrance. Despite these minor inconveniences, the safety and availability of parking spaces are appreciated.
Families find the hotel accommodating with spacious rooms and a popular pool area. Additional beds and pet-friendly options make it a comfortable choice for those traveling with children and pets. Although there are extra costs for some services, the overall experience for families remains positive.
Lastly, the beds at Best Western Plus Hotel Steinsgarten are well-reviewed with many guests commenting on their comfort, ensuring a restful sleep.
In summary, Best Western Plus Hotel Steinsgarten offers a desirable stay with a great location, excellent breakfast, friendly staff and standout spa and pool facilities, making it a recommended choice for visitors to Gießen, especially for family and leisure trips.
Categories
The breakfast buffet at the hotel comes highly recommended. Guests often highlight the extensive, diverse selection that caters to various dietary needs, including gluten-free and vegan options. The food is described as high-quality, fresh and delicious. Although there are minor complaints such as occasional long lines at the reception and the need for more coffee machines, the overall breakfast experience is deemed a highlight of the stay.
The dining experience at the hotel’s restaurant and bar receives mixed reviews. Many guests enjoy the tasty and well-prepared dishes, along with the friendly and attentive staff. However, some guests find the dinner buffet overpriced and limited and there were occasional complaints about the service speed and restaurant availability.
Rooms at Best Western Plus Hotel Steinsgarten are noted for their spaciousness and cleanliness. Guests appreciate the comfortable beds, soundproofing and modern amenities. Some rooms offer pleasant views of parks or gardens, adding to the relaxing atmosphere. That said, there are areas for improvement, such as updating older furnishings and addressing ventilation issues.
Cleanliness is a strong point with most guests praising the spotless rooms and well-maintained communal areas, including the spa and breakfast room. Despite a few isolated incidents of lapses in cleaning, the overall standard is high, ensuring a hygienic stay for visitors.
The staff receives widespread praise for their friendly and professional demeanor. Guests consistently report positive interactions with the team, noting their helpfulness and warm welcome. Though some guests mention occasional inefficiencies at reception, the majority of feedback emphasizes exceptional customer service.
The hotel’s WiFi is a sore point for several guests who report inconsistent connectivity and weak signals, particularly in specific areas such as rooms and common spaces. While some guests find the WiFi satisfactory, the overall assessment indicates a need for improvement.
The spa and pool facilities are standout features, frequently praised for their cleanliness and modernity. Guests enjoy the sauna and the cozy, inviting pool area, which is well-equipped with amenities like bathrobes and slippers. Families, in particular, find the pool to be a hit with children enjoying the facilities immensely.
Parking at the hotel is generally convenient with ample options available, though it can become crowded at times. The cost of parking is noted by some as relatively high and some guests report issues with the barrier entrance. Despite these minor inconveniences, the safety and availability of parking spaces are appreciated.
Families find the hotel accommodating with spacious rooms and a popular pool area. Additional beds and pet-friendly options make it a comfortable choice for those traveling with children and pets. Although there are extra costs for some services, the overall experience for families remains positive.
Lastly, the beds at Best Western Plus Hotel Steinsgarten are well-reviewed with many guests commenting on their comfort, ensuring a restful sleep.
In summary, Best Western Plus Hotel Steinsgarten offers a desirable stay with a great location, excellent breakfast, friendly staff and standout spa and pool facilities, making it a recommended choice for visitors to Gießen, especially for family and leisure trips.
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Guest Reviews
Best Western Plus Hotel Steinsgarten is consistently praised for its excellent location in Gießen. Guests have frequently highlighted its quiet and peaceful surroundings, despite being centrally located. The hotel offers the convenience of being within walking distance to the city center, allowing easy access to local attractions, shopping and dining options. Additionally, its proximity to venues like the Sporthalle Ost and the Kloster Schiffenberg makes it a favored spot for event-goers.
The setting is also appreciated for its tranquil atmosphere, enabling a relaxing stay without compromising access to the city's vibrant core. With ample parking facilities and pleasant green areas nearby, the hotel's location caters well to both business and leisure travelers. Guests have also commended the overall cleanliness and the welcoming nature of the staff, making it an accommodating choice for visitors to Gießen.
The breakfast experience at Best Western Plus Hotel Steinsgarten receives overwhelmingly positive feedback from guests. The breakfast buffet is frequently highlighted for its extensive and diverse selection, offering a wide range of options to cater to various dietary preferences, including gluten-free and vegan choices. Guests appreciate the lovingly arranged, high-quality and delicious food, noting that the buffet is regularly replenished to ensure freshness and abundance.
Many guests describe the breakfast as very rich, varied and fulfilling, leaving nothing to be desired. The offerings include an impressive selection of bread, fruit, muesli and more, ensuring there is something for everyone. The breakfast area itself is also praised for its pleasant atmosphere and attentive staff, who promptly restock the buffet and maintain a clean and organized environment.
However, a few minor drawbacks are mentioned, including occasional long lines at the reception, the need for an extra coffee machine and sometimes less inspiring scrambled eggs. Despite these small issues, the overall sentiment remains highly favorable with many guests deeming the breakfast a highlight of their stay and worth the visit.
The Best Western Plus Hotel Steinsgarten offers a mixed dining experience with many guests praising aspects of the restaurant and bar, while others highlight areas needing improvement. The food generally receives positive remarks with several guests noting it as very tasty, filling and varied. Egg dishes at breakfast impressed many and some guests described their dinners as well-prepared, delicious and of good quality. The restaurant staff and management are frequently commended for their friendliness and attentiveness, contributing to an exceptional service experience for many guests. The bar, noted for its nice atmosphere and tasty cocktails, occasionally extends its hours to accommodate larger groups.
However, not all guests were satisfied with their dining experiences. Some found the dinner buffet overpriced and limited, referring to certain offerings as poor or inedible. The availability of dining services also posed issues with the restaurant closed on specific days and during some arrivals. Service speed in the restaurant was another common complaint. Despite a beautiful spa and the hotel's pleasant ambiance, the consistency and value of the dining options could benefit from improvements to ensure a more uniformly positive experience for all guests.
The rooms at Best Western Plus Hotel Steinsgarten receive mixed feedback from guests, though there are several positive notes. Many reviews highlight the spaciousness of the rooms, describing them as large and comfortably furnished. Cleanliness is another strong point with numerous mentions of very clean and tidy rooms. Guests appreciate the well-equipped facilities including modern amenities, soundproofing, balconies and comfortable beds.
Several guests enjoyed the views from their rooms with some mentioning a view of the park or garden. The quietness and comfort of the rooms are frequently noted, contributing to a relaxing stay. Additionally, the rooms often have a good impression despite some elements being dated.
However, there are a few areas where the hotel could improve. Some rooms are described as being a bit small with certain areas feeling outdated and in need of renovation. Issues like musty smells, poor ventilation and the occasional lapse in room cleaning were reported. Carpets are seen as unhygienic by some and a lack of air conditioning in some rooms was a discomfort during warmer nights. Bathrooms are occasionally mentioned as being old and in need of updates with unfriendly user designs.
Overall, while the Best Western Plus Hotel Steinsgarten provides a comfortable and often spacious stay with good facilities and cleanliness, there are recurring comments about the need for modernization and better maintenance in some rooms.
The beds at the Best Western Plus Hotel Steinsgarten received largely positive feedback from guests. Many visitors praised the beds for being very comfortable, often noting them as super comfortable and highlighting the quality as high. Guests frequently mentioned the presence of cozy and firm mattresses that contributed to a good night's sleep. The bedding arrangements also garnered positive remarks with an array of pillow sizes meeting different needs and the duvets being well-regarded.
However, some reviews noted drawbacks. A few guests found the mattresses to be overly soft or sagging and some reported issues with squeaky extra beds. There were mentions of narrow double beds and individual duvets, which were not always suitable for all guests' preferences. Despite these few criticisms, the overall consensus points to the beds being a strong point of the hotel, delivering a high level of comfort for most visitors.
The Best Western Plus Hotel Steinsgarten generally receives high marks for cleanliness from its guests. Most reviewers highlight the immaculate condition of the rooms, describing them as very clean, neat and well-maintained. Several guests appreciated the spaciousness and modernity of the accommodations. The cleanliness extends beyond the rooms to other areas of the hotel, such as the spa, breakfast room and bathroom facilities, all of which have been consistently praised for their high standards.
Guests noted that the hotel's hygiene concept, especially during breakfast, was well-executed, ensuring a clean and safe environment. The overall cleanliness of the hotel is frequently mentioned as top-notch with particular attention given to maintaining tidy and orderly premises.
However, a few reviews pointed out inconsistencies, such as occasional missed room cleaning, dusty bathrooms and dirty carpets. Despite these occasional hiccups, the majority of feedback leans overwhelmingly positive, making the hotel a reliable choice for travelers prioritizing cleanliness and hygiene.
Best Western Plus Hotel Steinsgarten receives overwhelmingly positive feedback regarding its staff. Guests frequently praise the team's friendliness, often highlighting their accommodating, polite and professional behavior. Many reviews specifically mention a friendly reception and excellent service in both the restaurant and at check-in. The staff is described as highly attentive, supportive and consistently helpful, making guests feel welcome upon arrival and throughout their stay.
Several guests commend the exceptional customer service and note the staff's eagerness to help, revealing that the employees take evident joy in their work. Remarks about the friendly and professional conduct of the personnel further emphasize the positive atmosphere.
Nevertheless, some critiques do mention areas for improvement. A few guests found the reception staff occasionally overwhelmed and inconsistently trained, resulting in some inefficient service. There were also isolated comments about unfriendly behavior from specific staff members and instances of being nonchalant.
Despite these occasional shortcomings, the majority of guests reflect positively on their interactions with the hotel staff, appreciating the warm and welcoming environment they help to create.
Guests' feedback on the WiFi at Best Western Plus Hotel Steinsgarten presents a mixed picture. While some guests noted that the WiFi was excellent, good, reliable, smooth and sufficient for digital communication, a significant number reported frequent issues. Common complaints included the WiFi connection dropping constantly, weak signals and poor internet quality, making it difficult to work or even get a basic stable connection. Specific areas of the hotel, such as the rooms, the fifth floor and the terrace, were highlighted for particularly unsatisfactory WiFi performance. There were instances where the WiFi was entirely unusable or non-functional, leading to frustration among the guests. Despite some isolated positive mentions of free and good WiFi, the overall guest experience with internet connectivity at the hotel appears to be quite inconsistent.
The spa at Best Western Plus Hotel Steinsgarten has garnered widespread praise for its inviting and well-maintained facilities. Guests have consistently appreciated the combination of a sauna and swimming pool, highlighting the clean and modern wellness area. The sauna, in particular, is frequently described as lovely and relaxing. The pool has also been noted for its appeal, described as great, large and cozy. The wellness area overall is lauded for being beautiful and clean with ample amenities such as bathrobes and slippers readily available. With good opening hours, the spa contributes to a highly enjoyable and restorative stay, making it a standout feature of the hotel.
The pool at Best Western Plus Hotel Steinsgarten receives high praise from guests, who frequently describe it as nice, clean and well-maintained. Guests appreciated the pleasantly warm water and the inviting atmosphere with many highlighting the pool as a perfect relaxation spot within the hotel. The pool area, including the sauna, is noted for being modern and new with excellent opening hours accommodating early morning and evening swims.
Visitors were pleased with the attention to detail, including the provision of bathrobes and slippers, enhancing their leisure experience. Families found the pool area appealing, mentioning that children had fun and enjoyed the facilities.
Despite being small, the pool was considered adequate for a good swim and cozy enough to create a pleasant environment. Reviewers often remarked on the pool's cleanliness and the associated spa area, which were seen as significant advantages.
Occasionally, there were mentions of the pool being closed for maintenance or the water not being as warm as expected. However, these comments were in the minority. Overall, the pool and sauna at the Best Western Plus Hotel Steinsgarten seem to offer a valued and enjoyable addition to the guests’ hotel experience, contributing to a relaxing stay.
Best Western Plus Hotel Steinsgarten offers various parking options, including on-site and nearby spaces, making it convenient for guests to leave their vehicles close to the hotel. Despite the availability of ample and sufficient parking spaces, some guests have noted that the parking situation can become crowded and the parking lot is occasionally full. The ramps accessing the car park are steep for some drivers and there is no reservation system in place for parking spots.
Parking at the hotel comes at a cost, which several guests found to be on the expensive side, typically priced at 8 to 10 euros per day. There were mentions of parking fees being either 8 or 9 euros per day with minor discrepancies in some reviews. While some reviewers mentioned confusion over whether parking is free or chargeable, the consensus is that the parking fees are a notable expense, leading some to park in the surrounding area.
The hotel's private parking spaces were generally praised for being safe and plentiful, though the barrier entrance was reported to be occasionally troublesome, taking up to 15 minutes to open. Despite these minor inconveniences, the convenience of on-site parking, its sizable and clear layout and the fact that Tesla drivers can refuel their vehicles overnight were all highlighted as beneficial aspects of the parking facilities at Best Western Plus Hotel Steinsgarten.
Best Western Plus Hotel Steinsgarten is well-regarded as a family-friendly hotel with various amenities that cater to families and children. Many guests highlight the spacious and well-equipped family rooms, noting that additional beds are available and that each child gets their own bed, contributing to a comfortable and satisfying stay.
The hotel's pool is a popular feature among families with both parents and children enjoying it. Children, particularly those aged 6-10, are especially delighted by the pool facilities. The surrounding activities and the presence of a dog-friendly package add to the appeal for those traveling with pets.
Guests universally praise the hotel's clean and well-maintained rooms, making it an ideal spot for family celebrations, short vacations and weekend trips. Families traveling from various regions have found it to be a suitable choice for gathering and staying together.
While the hotel is generally good for family and group trips, some reviews suggest that it may not be particularly child-friendly in all aspects and note additional costs for extra beds for kids. Despite these minor points, the friendly staff, great breakfast and comprehensive services have left families completely satisfied, often recommending the hotel for family stays.
The reviews of Best Western Plus Hotel Steinsgarten provide a mixed picture of the hotel’s four-star rating. Some guests felt it met their expectations for a four-star establishment and described it as perfect and consistent with the standard. However, others were less impressed, mentioning that it was not worthy of four stars or that it should be rated three stars instead. While the hotel's breakfast buffet received mixed feedback with some finding it average for a four-star hotel, the overall sentiments suggest that the hotel might not fully meet the expectations associated with its rating.
Best Western Plus Hotel Steinsgarten emerges as a beacon for business travelers seeking convenience and effective accommodations. The facilities are meticulously crafted to cater to the needs of professionals on the go with many reviews highlighting the hotel as an ideal choice for business trips, especially those near Frankfurt.
Guests commend the value offered for business stays, noting the comfort of the business rooms and the hotel's strategic location. The efficient check-in and check-out processes further enhance the appeal for those with tight schedules. Supportive facilities and the optimal setup for business travelers ensure a productive and enjoyable visit.
While some mentioned the price as a drawback, the overall consensus points to a compelling blend of amenities and services that meet the requirements of both business and private travelers. The hotel also boasts additional perks such as a great pool, fantastic breakfast and spacious family rooms, adding an extra layer of comfort and enjoyment.
The indoor pool at Best Western Plus Hotel Steinsgarten is well-regarded among guests. Described as cozy and clean, it provides a wonderful spot for relaxation and enjoyment, particularly appreciated by families with children. The pool area, which includes a sauna, offers a warm and inviting atmosphere perfect for swimming and unwinding. Guests consistently highlight the pleasant and welcoming environment of the wellness facilities, making it a notable feature of their stay. However, it is worth noting that occasional closures for maintenance have been mentioned.
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Location
The setting is also appreciated for its tranquil atmosphere, enabling a relaxing stay without compromising access to the city's vibrant core. With ample parking facilities and pleasant green areas nearby, the hotel's location caters well to both business and leisure travelers. Guests have also commended the overall cleanliness and the welcoming nature of the staff, making it an accommodating choice for visitors to Gießen.
Breakfast
Many guests describe the breakfast as very rich, varied and fulfilling, leaving nothing to be desired. The offerings include an impressive selection of bread, fruit, muesli and more, ensuring there is something for everyone. The breakfast area itself is also praised for its pleasant atmosphere and attentive staff, who promptly restock the buffet and maintain a clean and organized environment.
However, a few minor drawbacks are mentioned, including occasional long lines at the reception, the need for an extra coffee machine and sometimes less inspiring scrambled eggs. Despite these small issues, the overall sentiment remains highly favorable with many guests deeming the breakfast a highlight of their stay and worth the visit.
Dinner
However, not all guests were satisfied with their dining experiences. Some found the dinner buffet overpriced and limited, referring to certain offerings as poor or inedible. The availability of dining services also posed issues with the restaurant closed on specific days and during some arrivals. Service speed in the restaurant was another common complaint. Despite a beautiful spa and the hotel's pleasant ambiance, the consistency and value of the dining options could benefit from improvements to ensure a more uniformly positive experience for all guests.
Rooms
Several guests enjoyed the views from their rooms with some mentioning a view of the park or garden. The quietness and comfort of the rooms are frequently noted, contributing to a relaxing stay. Additionally, the rooms often have a good impression despite some elements being dated.
However, there are a few areas where the hotel could improve. Some rooms are described as being a bit small with certain areas feeling outdated and in need of renovation. Issues like musty smells, poor ventilation and the occasional lapse in room cleaning were reported. Carpets are seen as unhygienic by some and a lack of air conditioning in some rooms was a discomfort during warmer nights. Bathrooms are occasionally mentioned as being old and in need of updates with unfriendly user designs.
Overall, while the Best Western Plus Hotel Steinsgarten provides a comfortable and often spacious stay with good facilities and cleanliness, there are recurring comments about the need for modernization and better maintenance in some rooms.
Beds
However, some reviews noted drawbacks. A few guests found the mattresses to be overly soft or sagging and some reported issues with squeaky extra beds. There were mentions of narrow double beds and individual duvets, which were not always suitable for all guests' preferences. Despite these few criticisms, the overall consensus points to the beds being a strong point of the hotel, delivering a high level of comfort for most visitors.
Cleanliness
Guests noted that the hotel's hygiene concept, especially during breakfast, was well-executed, ensuring a clean and safe environment. The overall cleanliness of the hotel is frequently mentioned as top-notch with particular attention given to maintaining tidy and orderly premises.
However, a few reviews pointed out inconsistencies, such as occasional missed room cleaning, dusty bathrooms and dirty carpets. Despite these occasional hiccups, the majority of feedback leans overwhelmingly positive, making the hotel a reliable choice for travelers prioritizing cleanliness and hygiene.
Staff
Several guests commend the exceptional customer service and note the staff's eagerness to help, revealing that the employees take evident joy in their work. Remarks about the friendly and professional conduct of the personnel further emphasize the positive atmosphere.
Nevertheless, some critiques do mention areas for improvement. A few guests found the reception staff occasionally overwhelmed and inconsistently trained, resulting in some inefficient service. There were also isolated comments about unfriendly behavior from specific staff members and instances of being nonchalant.
Despite these occasional shortcomings, the majority of guests reflect positively on their interactions with the hotel staff, appreciating the warm and welcoming environment they help to create.
Wi-Fi
Spa
Pool
Visitors were pleased with the attention to detail, including the provision of bathrobes and slippers, enhancing their leisure experience. Families found the pool area appealing, mentioning that children had fun and enjoyed the facilities.
Despite being small, the pool was considered adequate for a good swim and cozy enough to create a pleasant environment. Reviewers often remarked on the pool's cleanliness and the associated spa area, which were seen as significant advantages.
Occasionally, there were mentions of the pool being closed for maintenance or the water not being as warm as expected. However, these comments were in the minority. Overall, the pool and sauna at the Best Western Plus Hotel Steinsgarten seem to offer a valued and enjoyable addition to the guests’ hotel experience, contributing to a relaxing stay.
Parking
Parking at the hotel comes at a cost, which several guests found to be on the expensive side, typically priced at 8 to 10 euros per day. There were mentions of parking fees being either 8 or 9 euros per day with minor discrepancies in some reviews. While some reviewers mentioned confusion over whether parking is free or chargeable, the consensus is that the parking fees are a notable expense, leading some to park in the surrounding area.
The hotel's private parking spaces were generally praised for being safe and plentiful, though the barrier entrance was reported to be occasionally troublesome, taking up to 15 minutes to open. Despite these minor inconveniences, the convenience of on-site parking, its sizable and clear layout and the fact that Tesla drivers can refuel their vehicles overnight were all highlighted as beneficial aspects of the parking facilities at Best Western Plus Hotel Steinsgarten.
Family
The hotel's pool is a popular feature among families with both parents and children enjoying it. Children, particularly those aged 6-10, are especially delighted by the pool facilities. The surrounding activities and the presence of a dog-friendly package add to the appeal for those traveling with pets.
Guests universally praise the hotel's clean and well-maintained rooms, making it an ideal spot for family celebrations, short vacations and weekend trips. Families traveling from various regions have found it to be a suitable choice for gathering and staying together.
While the hotel is generally good for family and group trips, some reviews suggest that it may not be particularly child-friendly in all aspects and note additional costs for extra beds for kids. Despite these minor points, the friendly staff, great breakfast and comprehensive services have left families completely satisfied, often recommending the hotel for family stays.
4 Star
Business
Guests commend the value offered for business stays, noting the comfort of the business rooms and the hotel's strategic location. The efficient check-in and check-out processes further enhance the appeal for those with tight schedules. Supportive facilities and the optimal setup for business travelers ensure a productive and enjoyable visit.
While some mentioned the price as a drawback, the overall consensus points to a compelling blend of amenities and services that meet the requirements of both business and private travelers. The hotel also boasts additional perks such as a great pool, fantastic breakfast and spacious family rooms, adding an extra layer of comfort and enjoyment.
Indoor Pool
Yes, Best Western Plus Hotel Steinsgarten has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Best Western Plus Hotel Steinsgarten.
Yes, Best Western Plus Hotel Steinsgarten welcomes dogs.
No, parking facilities aren't available at Best Western Plus Hotel Steinsgarten.
No, Best Western Plus Hotel Steinsgarten doesn't have a gym.
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