King Charles Hotel

Gillingham 51.39147100, 0.53667800 , Brompton Road (Show on Map)
7.9
Good


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Summary of reviewsThe King Charles Hotel, nestled in the heart of Medway, stands out for its strategic location, cleanliness, friendly staff and solid amenities, making it a highly praised choice for both business and leisure travelers. Its prime location allows easy access to surrounding towns like Chatham, Gillingham and Rochester, offering guests the convenience of exploring local attractions. The proximity to restaurants, shops and green spaces further enhances its appeal, making it perfect for events and family visits.

Guests frequently commend the breakfast, often described as excellent, hearty and value for money with a range of freshly cooked Full English and Continental options. The dinner menu also receives positive feedback for the quality, variety and presentation of food with particular praises for the lasagne and fish dishes. Both bar and restaurant services are lauded for their friendliness and exceptional value.

The rooms at the King Charles Hotel are spacious, comfortable and well-maintained, providing a cozy stay despite some dated decor. Cleanliness is a standout feature with diligent housekeeping ensuring tidy and hygienic conditions. The comfortable beds contribute to a restful sleep, although some guests have mixed feelings about the firmness of the mattresses.

One of the highlights of the hotel is its exceptional staff, known for their friendliness, professionalism and willingness to go the extra mile. Specific team members are often mentioned for their exceptional service, creating a welcoming and home-like atmosphere throughout the stay.

The hotel’s free WiFi generally performs well, providing fast and reliable internet, though there are occasional connectivity issues. Parking is another appreciated amenity with ample free onsite parking that is convenient despite some comments on its condition needing improvement.

For families, the hotel offers spacious accommodations with child-friendly facilities and a welcoming environment, making it a popular choice for family stays. It's also pet-friendly, enhancing its appeal to guests traveling with their furry friends.

Overall, the King Charles Hotel is a reliable and value-for-money option, offering key comforts and a convenient location, ideal for budget-conscious travelers looking for a pleasant and accommodating stay.
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Categories
Hotel near Golf Courses

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
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Room Types
Single Room Rooms provide an en suite bathroom, satellite TV, and a hairdryer.

Twin Room Rooms provide an en suite bathroom, satellite TV, and a hairdryer.

Double Room Rooms provide an en suite bathroom, satellite TV, and a hairdryer.

Family Room (2 Adults + 2 Children) Rooms provide an en suite bathroom, satellite TV, and a hairdryer.

Triple Room Rooms provide an en suite bathroom, satellite TV, and a hairdryer.

Family Room (2 Adults + 1 Child) Room has 1 double bed and 1 single bed, with one bathroom. Price based on 2 adults and 1 child under 16.

Family Suite (2 Adults + 2 Children) This suite has 2 adjoining rooms with 1 bathroom. Room 1 has a double bed in it and room 2 has 2 single beds. The price is based on 2 adults and 2 children under 16.

Family Suite (2 Adults + 3 Children) This suite has 2 adjoining rooms with 1 bathroom. Room 1 has a double bed in it and room 2 has either 3 single beds or 1 single bed and bunk beds. The price is based on 2 adults and 3 children under 16.

Guest Reviews
7.9
Good
Location
King Charles Hotel enjoys a highly praised location, making it an excellent choice for various visitors. Its geographic positioning provides easy access to Medway towns such as Chatham, Gillingham and Rochester, perfect for exploring local attractions like the Royal Engineers Museum and Chatham Historic Dockyard. The proximity to venues like the Hollywood Bowl restaurant and local car boots is noted, as well as its convenience for attending events and functions.

While nestled away from the main roads, ensuring a quieter stay, the hotel still boasts good connectivity. There are also nearby shops, town centers and a variety of restaurants within walking distance or accessible via short drives. Travelers found it easy to locate with ample parking available.

Ideal for both business and leisure travelers, the hotel offers a central base for those visiting family, attending work-related venues or exploring the area. Guests also appreciate its value for money, cleanliness and the pet-friendly policy with nearby green spaces for exercise. Despite a few mentions of the building's age and the surrounding waste ground, the overall feedback highlights its prime and functional location within the Medway area.

Breakfast
The breakfast experience at the King Charles Hotel has consistently garnered positive feedback from numerous guests. Guests repeatedly commend the breakfast as excellent, delicious and very good, highlighting a range of freshly cooked English options and a varied menu. The Full English breakfast stands out, often described as hearty, tasty and properly cooked. There are also generous mentions of good value for money and excellent service, enhancing the overall breakfast experience.

Several guests have appreciated the good selection available, including cereals, fresh fruit and Continental options, ensuring there's something for everyone. The breakfast service, lauded for its quick and friendly delivery, contributes to a pleasant start to the day. There is also a noted appreciation for the option to have breakfast included in the room price, which adds to the overall value proposition.

The quality of food is consistently mentioned as good with specific praise for specific items such as porridge, poached eggs and freshly cooked orders. Waitstaff receive numerous compliments for being attentive and polite, contributing further to the enjoyable breakfast experience.

While most reviews are positive, a few guests mention smaller portion sizes, occasional issues with specific items like scrambled eggs or limited selection. Despite these minor critiques, the breakfast at King Charles Hotel generally leaves a lasting and positive impression, often described as lovely, fantastic and enjoyable.

Dinner
Visitors to the King Charles Hotel have had a generally positive experience when it comes to dining, especially in the evening. The food quality, whether in the bar or restaurant, has been praised for being excellent, well-cooked and nicely presented. There is a varied and wide selection on the dinner menu, catering to different tastes including vegan and gluten-free options. The lasagne and fish dishes, in particular, were often highlighted as delicious. Many guests found the prices to be reasonable and appreciated the generous portion sizes.

Evening bar snacks provided a surprising range of choices and both bar and restaurant meals were considered good value for money. The restaurant staff were frequently described as friendly, polite and exceptionally helpful, contributing to the overall dining experience. Special commendations went to the restaurant manager and kitchen staff for going above and beyond in service.

However, not all reviews were glowing. Some guests expressed dissatisfaction with certain dishes being overcooked, undercooked or served cold and there were occasional comments about limited vegetarian options and the need for more healthy choices. Despite these mixed reviews, the general consensus was that the King Charles Hotel offers good, tasty food with an overall enjoyable dining atmosphere, making it a reliable choice for evening meals.

Rooms
The King Charles Hotel offers a range of spacious and comfortable rooms that are well-suited for families and individual travelers alike. Many guests appreciated the large room sizes, finding them perfect for their needs. The cleanliness of the rooms was frequently noted with many guests highlighting that the rooms were tidy and well-maintained. Comfortable beds and functional room layouts added to the overall positive guest experiences.

While the rooms provided good value for money, they were often described as dated with decor in need of refurbishment. Some guests encountered issues with smells, such as mustiness or more unpleasant odors. Despite this, the majority of reviews emphasized the good general condition of the rooms and the adequacy of provided facilities, including sufficient space and basic amenities.

Guests also appreciated the quiet ambiance and the ability to get a good night's sleep with a number of rooms being described as lovely and cozy. While some rooms were noted to be very warm or even too hot, the overall atmosphere of comfort lingered in many reviews.

In summary, the King Charles Hotel offers comfortable, clean and spacious accommodation that fulfills the basic needs of its guests. Although the decor might be dated, the rooms provide a good level of comfort and practical space, making them a viable choice for budget-conscious travelers looking for a reliable stay.

Beds
The King Charles Hotel beds have garnered generally positive feedback from guests. Many reviewers found the beds to be comfortable with several singling out the large and king-size beds as offering excellent comfort. Phrases such as "very comfortable bed", "comfy large bed" and "super comfortable bed" appear frequently, indicating that many guests enjoyed restful nights. However, there are mixed opinions about the firmness of the beds with some finding them too hard and others noting they were just right for back support.

Some guests faced issues with the beds being a bit too soft or having mattresses in poor condition, including springs coming out and lumps. There were also comments about the size of the double beds being smaller than expected, which a few guests found uncomfortable. Despite these occasional criticisms, the overall sentiment leans towards the beds being a highlight of the stay, providing comfort and support for a good night's sleep.

Rooms themselves, often described as spacious and clean, complement the comfortable beds, contributing to a pleasant lodging experience at the hotel. Nonetheless, a few guests have noted the need for updated mattresses and better-maintained furnishings to enhance the overall comfort level.

Cleanliness
The King Charles Hotel is noted for its high standards of cleanliness. Many guests have praised the spotless rooms, describing them as clean, comfortable and tidy. The cleaning staff receive commendations for their diligent work, maintaining hygienic and well-kept rooms and public areas. The majority of reviews highlight that the rooms, despite being slightly dated, are functional and spacious, providing a comfortable stay for visitors.

However, there are areas where the hotel could improve. Some guests have pointed out that the rooms look outdated and could benefit from refurbishment and upgrades, including larger TVs and better-maintained furniture. The hotel's exterior and communal areas are also noted to be in need of renovation.

The hotel facilities are generally appreciated with clean and fresh bed linens and towels regularly provided. While occasional lapses in maintenance have been reported, such as dusty surfaces and occasional strange smells, these do not overshadow the overall positive feedback on the hotel's dedication to cleanliness.

In summary, the King Charles Hotel offers a clean and cozy environment with attentive housekeeping, making it a reliable choice for those prioritizing cleanliness in their accommodations. Nonetheless, an update to the decor and some amenities would enhance the overall guest experience.

Staff
The King Charles Hotel garners high praise for its exceptional staff, known for their unfailing friendliness, professionalism and helpfulness. Guest reviews consistently highlight the warm, welcoming nature of the staff, often emphasizing their politeness and efficiency. The reception staff, in particular, receive accolades for their quick and professional service, making check-in and other interactions seamless and pleasant.

Many guests note that the staff are always smiling, accommodating and willing to go the extra mile to ensure a comfortable stay. Whether it's the housekeeping team, who are attentive and friendly or the general manager who is described as very obliging, the high level of service is a standout feature of this hotel. The staff are adept at responding to requests promptly and efficiently, often making special efforts to sort out any issues or fulfill guest needs.

In particular, some team members like Ganeesh, Richie, Sam and Natalie, have left notable positive impressions, being mentioned by name for their exceptional service. Guests appreciate the personal touch and the staff's capability to handle different situations with a professional attitude.

While there are a few mentions of less friendly encounters, these are vastly outnumbered by positive comments. Overall, the staff at King Charles Hotel are a significant reason many guests have had enjoyable and memorable stays with many reviews recommending the hotel based largely on the outstanding quality of its staff.

Wi-Fi
The King Charles Hotel generally offers good WiFi, which many guests have found to be strong and reliable. Positive remarks highlight the fast internet speeds with some noting a flawless connection. Free WiFi is a frequently appreciated amenity and in many cases, it worked well and was easily accessible. However, the experiences with WiFi are somewhat mixed; some guests faced issues such as weak signals, poor connectivity and occasional lapses in service. While the majority of the feedback is positive, the hotel could improve its WiFi coverage and reliability to enhance the overall guest experience.

Parking
Visitors to the King Charles Hotel frequently commend the availability of parking. Guests appreciate the ample, free onsite parking, often describing it as plentiful and spacious. The large car park is highlighted as convenient and included in the booking with spaces available right outside the hotel and a generally easy parking experience.

However, there are recurring mentions of the car park’s condition. Several guests note that it could benefit from resurfacing, describing it as looking uninviting, disheveled or like a building site due to pot holes, rough ground, derelict weeds and bushes. The entrance is also criticized for being poorly signposted and difficult to find and there are occasional issues with large vans obstructing space, making it harder to park during busy times or events.

Despite these concerns, the overall consensus is that the parking facilities at King Charles Hotel are convenient and plentiful, contributing positively to the stay.

Family
The King Charles Hotel presents itself as an ideal choice for families looking for a welcoming and comfortable stay. The hotel offers spacious family rooms and suites, some with separate sleeping areas, which are perfect for both parents and children. These large rooms are frequently praised for their cleanliness and good facilities, making it easy to accommodate up to five family members comfortably.

Families can enjoy a friendly atmosphere as the staff are noted for their warm and welcoming demeanor, contributing to a home-like experience. The hotel's child-friendly facilities include extra beds for kids and a variety of games and books to keep younger guests entertained. Despite being dated in some aspects, the property maintains a cozy feel that appeals to both families and couples, even those traveling with pets.

Conveniently located with plenty of parking, the hotel is just a 15-minute walk from the town center. It's an excellent base for visiting local areas or for those en route to Dover. While breakfast options for children could be improved, the overall dining experience is satisfactory with food arriving hot and fresh.

In summary, the King Charles Hotel provides great value and a family-friendly experience that guests consistently appreciate, making it a reliable choice for family stays in the area.

3 Star
Nestled in the heart of Medway, the King Charles Hotel presents a solid option for travelers seeking a budget-friendly stay without compromising on basic comforts. Recognized for its competitive pricing, the hotel consistently offers great value for money, making it a commendable choice for those not expecting luxury but rather a comfortable and clean environment.

The King Charles Hotel boasts a true three-star rating, aligning well with guests' expectations for this category. The rooms, though somewhat dated and in need of modernization, remain clean, warm and comfortable, ensuring a pleasant stay. The decor, featuring unique touches like fish tanks in the reception area, adds a charming touch to the otherwise basic setting.

Service at the hotel is described as efficient and sufficient for a short trip, though some reviews suggest that the staff could benefit from additional training. Despite this, the overall experience is often highlighted as superb value for the price paid.

With amenities reflecting its three-star status, the hotel is particularly appreciated for providing what is anticipated at its economical rate. Whether staying for a quick trip or on a longer budget-conscious journey, the King Charles Hotel delivers exactly what its price suggests—a clean, practical and affordable stay in Medway.

Business
The King Charles Hotel appears to be a well-regarded option for business travelers with several aspects praised by guests. Check-in is consistently described as easy and the reception efficient. The hotel's quiet environment is frequently mentioned as being ideal for work, making it suitable for solo business travelers and those on business trips. The rooms are well-suited for business stays with amenities like wifi and desks that meet the needs of working guests. While there is no dedicated conference room, meeting tables in the lobby provide alternative spaces for business gatherings. Overall, the hotel offers good value for money for business members and workmen, making it a solid choice for those traveling for work. The positive feedback suggests many guests would choose to stay here again when in town for business.

Accessible
The King Charles Hotel has received numerous reviews highlighting its accessibility features, making it an attractive option for guests with disabilities. The hotel offers several wheelchair-friendly and handicap accessible rooms, including wet rooms that are well-equipped for wheelchair users. Additionally, there are accessible toilets and rooms on the ground floor, ensuring easy access for all guests.

Facilities such as grab rails in the showers are particularly useful for elderly visitors. The presence of a lift that services all floors further enhances the hotel's accessibility. However, some reviews indicated instances where the elevator was out of order, causing inconvenience.

Proximity and easy access are notable advantages with disabled parking spaces available close to the entrance. Nonetheless, there were some mentions suggesting that more disabled parking spaces could be beneficial. The hotel's general layout and the availability of easily accessible regions seem to meet the needs of disabled guests effectively.

While the service is generally well-regarded, some areas for improvement were noted, such as the prohibition of service dogs in the restaurant and the occasional misallocation of accessible rooms. Despite these issues, the King Charles Hotel is largely recommended for its accessibility features, making it suitable for travelers with specific accessibility needs.

Historic
Nestled in a prime location within walking distance to the historic towns of Chatham and Gillingham, the King Charles Hotel holds a special place for history enthusiasts. The area is rich in historical significance with nearby attractions like the Chatham Historical Docks, the Royal Engineers Museum and Amherst Fort, making it an ideal destination for exploration.

Originally a NAAFI (Naval, Army and Air Force Institution) club, the hotel boasts a remarkable military history that is subtly evident in its décor and design. The structure exudes an old-world charm with its 70s-style interiors and historic paintwork, seamlessly blending the past with the present. While the exterior may seem uninviting at first glance, the interior reveals a different story—comfortable and quirky with a charming ambiance reminiscent of a bygone era.

Despite some dated facilities and the need for slight refurbishment, the hotel offers a unique experience that reflects the rich history of its surroundings. The proximity to the historic dockyard and other sites enhances its appeal, providing an excellent base for guests looking to immerse themselves in the area's storied past. Though the accessibility for wheelchairs is limited, the hotel's historical value and nostalgic atmosphere more than compensate, offering a memorable stay imbued with historical exploration and old-school charm.

Dog Friendly
The King Charles Hotel boasts a notably dog-friendly environment with an abundance of positive feedback affirming its commitment to accommodating pets. Guests frequently highlight the convenience of bringing their dogs along with no additional charges for pets. The hotel features dedicated dog-friendly areas and rooms, ensuring comfort for both guests and their furry friends. Additionally, there is a large park across the road, perfect for exercising pets.

The staff is generally described as dog-friendly and helpful and pets are welcomed as cherished guests. Dogs are allowed in many parts of the hotel, including the breakfast room with exceptions such as the bar and restaurant areas. However, some guests have had minor issues with meals and the overall behavior of the staff regarding pet policies.

Despite the absence of a grassy area on the hotel grounds, the surrounding park compensates for this shortcoming. Clean and well-maintained rooms further enhance the experience and unique touches like amazing fish tanks captivate both human and canine guests. The value for money is repeatedly noted with the pet-friendly policy being a significant benefit for those traveling with animals.

In conclusion, the King Charles Hotel stands out for its pet-friendly facilities, making it a favored choice for dog owners seeking a comfortable and convenient stay without additional costs for their four-legged companions.


No, King Charles Hotel doesn't have any pool.

No, a spa isn't available at King Charles Hotel.

Yes, King Charles Hotel welcomes dogs.

Yes, parking facilities are available at King Charles Hotel.

No, King Charles Hotel doesn't have a gym.

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