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Summary of reviewsThe Sandman Signature Glasgow Hotel has garnered largely positive feedback from guests, particularly for its exceptional location. Situated on the western edge of the city center, the hotel’s position is ideal for both leisure and business travelers with major attractions, public transportation and dining options just a short walk away. Despite minor inconveniences such as nearby construction, guests find the location superbly convenient and relatively quiet.
The breakfast experience receives mixed reviews. Many guests enjoy the extensive variety and quality, praising specific items like fried eggs and coffee. However, some visitors report issues such as long wait times, under-replenished buffet items and limited options, particularly for those with dietary restrictions. Consistency in service and food quality remains an area for improvement.
Dinner at the hotel's Chop Bar and Grill is generally well-received with guests appreciating the atmosphere, service and quality of food, especially the steaks. However, some reviews indicate issues with the final taste of the food and the restaurant's limited operational hours. Vegetarian and vegan options are notably lacking and some found the menu overpriced. Nonetheless, most guests enjoy the generous portions and tasty dishes.
The hotel’s rooms are frequently highlighted for their spaciousness, modern decor and cleanliness. Comfortable beds and well-designed bathrooms, often equipped with fridges and microwaves, contribute to a pleasant stay. Minor complaints include occasional cramped quarters and temperature control issues, but overall, the rooms provide a restful experience complemented by modern amenities.
Cleanliness is a standout feature with the hotel's pristine condition and stylish decor earning high marks. The housekeeping staff maintains a fresh and welcoming environment, although a few guests have noted occasional lapses requiring additional cleaning services.
The hotel’s staff consistently receives praise for their friendliness, efficiency and professionalism. Guests appreciate the warm and accommodating service with many examples of staff going above and beyond to ensure a pleasant stay, significantly enhancing the overall guest experience.
Complimentary WiFi is generally reliable and appreciated, especially for mobile use, although some guests have experienced connectivity issues on laptops. Ensuring consistent WiFi service across all devices could improve guest satisfaction further.
The comfort of the beds is frequently commended, contributing significantly to a restful stay. Spacious and clean, the beds often receive high praise, although a few guests have mentioned concerns with the pillows and bed frames.
Despite some minor issues, the hotel's overall quality and value are frequently mentioned. The Sandman Signature Glasgow Hotel offers a modern, clean and stylish environment with excellent service and a central location, making it a strong choice for travelers. Minor areas for improvement, such as breakfast service, WiFi consistency and expanded dining options, do not overshadow the generally positive experiences reported by guests. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Room Types
Accessible Room, 1 King BedThe spacious double room offers soundproof walls, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides an electric kettle, a sofa, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.
Accessible Suite, 1 King Bed, Sofa Bed, KitchenetteThe suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.
Twin Room - 2 Double BedsFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features soundproof walls, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
Standard Room, 1 King BedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers soundproof walls, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Studio, 1 King Bed, KitchenetteFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The studio has carpeted floors, a seating area with a flat-screen TV, soundproof walls, a wardrobe, as well as an electric kettle. The unit has 1 bed.
Executive Suite, 1 King Bed, Sofa Bed, KitchenetteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which is equipped with a refrigerator, kitchenware, a microwave and a toaster. The suite features carpeted floors, a seating area with a flat-screen TV, soundproof walls, a wardrobe, as well as an electric kettle. The unit offers 2 beds.
Balcony Room, 1 King Bed, City ViewThe double room features soundproof walls, a wardrobe, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Pets are not allowed in this unit.
Guest Reviews
Location
The Sandman Signature Glasgow Hotel boasts an exceptional location that consistently wins praise from its guests. Nestled on the western edge of the city center, it provides a central vantage point, making it incredibly convenient for exploring Glasgow on foot. The hotel is in close proximity to key attractions, including the Hydro, theatres and a myriad of restaurants and shops. Both the central and Queen Street train stations are easily accessible and the airport is just a short bus ride away.
Guests frequently highlight the ease of walking to various points of interest with many attractions being within a 10 to 15-minute stroll. Despite some minor inconveniences such as nearby construction and occasional road works, the overall sentiment is that the convenience and centrality of the hotel's location make it an ideal base for both leisure and business travelers. The area around the hotel is also noted for being relatively quiet, providing a comfortable retreat after a day of city exploration.
The locale is additionally praised for its excellent access to public transportation, as well as the ability to reach the bustling Sauchiehall Street and other central areas with ease. Whether attending a concert at the Hydro or exploring the nearby bars and eateries, guests find the hotel’s positioning to be superbly convenient for their diverse needs.
Breakfast
The breakfast experience at Sandman Signature Glasgow Hotel appears to be a mixed bag. Many reviewers appreciated the extensive variety with some even praising it as delicious, fresh and nicely cooked. The fried eggs and coffee were singled out for being particularly good by several guests. For some visitors, the breakfast was the highlight of their stay, described as excellent and fabulous with plenty of options including hot and cold items. The availability of special orders like poached eggs and cappuccinos without extra cost added to the positive feedback.
On the downside, a significant number of guests found the breakfast service lacking. Issues included long wait times, under-replenished buffet items and a chaotic atmosphere during peak times. Several found the breakfast options limited with complaints about the lack of gluten-free or vegan choices, as well as other staple items like yogurt and butter. There were also recurring mentions of the food being cold or of poor quality and some guests felt it didn’t measure up to the price paid. Disorganization and staff shortages were other notable points of criticism, leading to a less-than-smooth breakfast experience for many guests.
In summary, while the breakfast has its highlights with a good variety of options and well-prepared dishes, there are noticeable areas for improvement regarding service efficiency and food quality consistency.
Dinner
The dinner experience at Sandman Signature Glasgow Hotel garners a mixed but largely positive reception. The Chop Bar and Grill is frequently highlighted for its enjoyable atmosphere with numerous guests appreciating the delicious food and cocktails. The bar area is described as great with fantastic bar staff and service, although some found it overpriced and the menu expensive.
Guests have praised the quality of the steak with one review even calling it the best they had ever had. However, there were complaints about excessive pepper ruining the taste of the steaks and the food being overcooked or too dry in some instances. The ribs were tender but could use more sauce and other dishes like chicken wings and burgers had minor issues.
The service at the restaurant has received mixed feedback. While some guests found it fantastic, others experienced slow service and had to ask to place their orders. Moreover, the restaurant’s operation hours were limited, causing inconvenience for some visitors.
Vegetarians and vegans found the dining options lacking with no vegan or dairy-free choices available. Additionally, the breakfast offerings were considered rather limited with some opting to bring their own food due to the lack of availability.
Despite a few hiccups, many guests had positive dining experiences, often remarking on the good portions, generous servings and tasty food. The bar and restaurant facilities were consistently regarded as very nice, albeit, some guests mentioned that parts of the facility were under construction or not open during their visit, which led to some disappointments.
In summary, Sandman Signature Glasgow Hotel offers a generally satisfying dining experience with room for improvements in service speed, menu variety and accessibility.
Rooms
The Sandman Signature Glasgow Hotel receives high praise for its spacious and well-appointed rooms, which often stand out as a highlight for many guests. Visitors consistently note the modern decor and cleanliness of the rooms with some describing them as beautifully designed and stylish. The beds are frequently mentioned as being extremely comfortable and large, contributing to an overall sense of coziness and comfort.
The hotel's facilities within the rooms are generally seen as excellent with amenities such as fridges, microwaves and well-designed bathrooms featuring powerful showers. Many guests appreciate the views from their rooms, particularly those on higher floors overlooking notable Glasgow landmarks.
While the majority of the feedback emphasizes the spaciousness and cleanliness, a few reviews note that some rooms can feel cramped, particularly when accommodating multiple adults or when additional items like travel cots are added. Additionally, temperature control appears to be an issue for some with a few rooms described as being too warm and lacking adequate ventilation.
Despite these minor drawbacks, the overall impression is that the Sandman Signature Glasgow Hotel offers comfortable, clean and well-equipped rooms that provide a pleasant and restful experience for travelers, enhanced by a central location and modern amenities.
Beds
Visitors to the Sandman Signature Glasgow Hotel frequently highlight the exceptional comfort of the beds. Numerous reviews praise the beds as being very comfortable with some guests describing them as the most comfortable they've ever slept in. The beds are often noted for being spacious and big, including some delightfully large and four-poster options and the mattresses and pillows generally receive favorable mentions for their comfort. Cleanliness is another strong point with many guests appreciating the pristine condition of the bedding and rooms.
However, a few comments mention concerns such as lumpy or hard pillows, worn edges on the beds and overly high bed frames. Additionally, some guests felt that certain beds were not adequately sized for their needs or found the mattresses too warm. Despite these minor issues, the overwhelming consensus among the reviews is that the beds at the Sandman Signature Glasgow Hotel provide a restful and satisfying sleep experience, making it a comfortable choice for travelers.
Cleanliness
The Sandman Signature Glasgow Hotel impresses with its high standards of cleanliness and modernity. The hotel's spotless condition and contemporary vibe are frequently praised by guests. Visitors commonly highlight the immaculate rooms and common areas, remarking on the fresh, clean atmosphere and stylish decor. The housekeeping staff receives commendation for maintaining the property in a pristine state. The modern amenities and spacious, comfortable rooms further enhance the hotel's appeal. However, there are occasional mentions of rooms not meeting some guests' expectations regarding cleanliness with some guests needing to request additional cleaning services. Despite these few concerns, the general consensus is that the Sandman Signature Glasgow Hotel remains an exceptionally clean and comfortable place to stay, making it a favorable choice for travelers seeking both style and cleanliness.
Staff
At the Sandman Signature Glasgow Hotel, guests consistently highlight the outstanding quality of the staff. Descriptions such as friendly, welcoming and helpful are prevalent throughout the reviews. The team is noted for their efficiency and professionalism, making the check-in and check-out processes smooth and quick. Guests repeatedly mention the warmth and kindness of all staff members, from the reception to housekeeping, bar and restaurant personnel.
Many guests were particularly impressed with the staff's willingness to go above and beyond in addressing their needs, often stating that they couldn't be more helpful or accommodating. There are numerous mentions of specific individuals, such as the guest relations manager and other front desk staff, who have provided exceptional service, including helping with maps and offering early check-ins.
Though there are a few mentions of untrained or less courteous interactions, these instances seem to be outliers amidst a sea of commendations. Overall, the consistent theme in the reviews is one of excellent customer service delivered by a friendly and professional team, significantly enhancing guests' experiences at the hotel.
Wi-Fi
At the Sandman Signature Glasgow Hotel, guests generally appreciated the complimentary WiFi provided throughout the premises. Many praised the strong and stable WiFi signal, highlighting its good quality as a significant advantage. Several reviews mentioned that the WiFi worked perfectly for mobile devices and facilitated smooth online activities, such as 45-minute Zoom meetings without any issues.
However, there were some inconsistencies noted in the feedback. Specifically, some guests experienced difficulties with WiFi connectivity on laptops and found the service less reliable for these devices. Additionally, there were mentions of occasional WiFi outages and an inability to obtain an ethernet cable as a backup.
Overall, while the WiFi service at Sandman Signature Glasgow Hotel received positive feedback for mobile use and general stability, improvements could be made to ensure consistent connectivity across all devices and situations.
4 Star
The Sandman Signature Glasgow Hotel is a clean, modern and friendly establishment offering a comfortable stay with welcoming and lovely staff. Described frequently as beautifully maintained and providing excellent value for money, this new hotel ensures high standards and quality facilities. Guests appreciate the modern decor and sophistication, noting it as a very quiet and comfortable place to stay.
However, there are a few areas where the hotel falls short of a true four-star experience. Some guests pointed out the lack of basic amenities like toothpaste and found the breakfast options limited for the price. The absence of air conditioning and frosted glass in the bathroom, coupled with occasional road noise and slow lift service, were noted as minor inconveniences. Additionally, the lack of bar service until 3 pm and housekeeping offered only on request were mentioned.
Despite these critiques, the overall sentiment is positive, highlighting the hotel's excellent price point and modern features, making it a great option for travelers looking for quality accommodations.
Accessible
The Sandman Signature Glasgow Hotel has a range of features aimed at accommodating guests with disabilities. The hotel provides accessible rooms that are particularly spacious with well-designed bathrooms suitable for wheelchair users. However, some issues have been noted, such as the shower area lacking an enclosure or curtain, resulting in water spreading across the bathroom floor. Additionally, the height of the beds and the texture of the carpets can pose challenges for those using manual wheelchairs.
Accessibility extends beyond the rooms with on-site parking available, though it can be a tight fit. The hotel's location in a central area near shopping options is convenient, but navigating the surrounding neighborhood can be troublesome due to construction and steep hills. The hotel is also dog-friendly, catering thoughtfully to guests traveling with pets.
Unfortunately, the elevator system has received criticism for being slow and inadequate, making it an essential but unreliable feature for those with mobility issues. Despite some drawbacks, the hotel remains a viable option for travelers with disabilities thanks to its thoughtful room designs and central location.
Dog Friendly
Sandman Signature Glasgow Hotel stands out as a highly recommended destination for those traveling with dogs. Guests praised the hotel for its pet-friendly atmosphere and exceptional dog-friendly amenities. Dogs at the hotel are treated to a warm welcome, complete with thoughtful provisions such as beds, bowls, treats and even poo bags. Several reviews emphasized the friendly and accommodating staff, who made sure that both pets and their owners felt at home.
Despite a few minor concerns about room temperature and space, the overall sentiment was positive. The extra touches, like a complimentary bottle of wine for pet owners, were highly appreciated. Guests also highlighted the hotel's commitment to making pets feel special with some mentioning their dogs received a mat, a bowl and other cute gifts. This attention to detail and the excellent service make the Sandman Signature Glasgow Hotel a top choice for travelers with furry companions.
No, Sandman Signature Glasgow Hotel doesn't have any pool.
No, a spa isn't available at Sandman Signature Glasgow Hotel.
Yes, Sandman Signature Glasgow Hotel welcomes dogs.
No, parking facilities aren't available at Sandman Signature Glasgow Hotel.