NELSON Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe NELSON Hotel stands out for its exceptional seafront location, offering stunning coastal views and easy access to the beach, town center, shops and entertainment venues. Guests frequently commend the availability of free parking and the convenience of nearby amenities such as restaurants and key attractions like the pier and the Sea Life Center.
The breakfast experience is widely praised, featuring a variety of well-cooked options including full English breakfasts, cereals, toast, fruits and drinks, all enhanced by friendly and happy staff. Guests describe breakfast as a delightful part of their stay, providing a great start to the day despite occasional availability and variety issues.
The dining experience, however, has room for improvement as the absence of evening meals and limited restaurant services have been noted as drawbacks. Although some guests enjoyed the atmosphere of the bar and the quality of the available dinners, the need to seek meals elsewhere remains a consistent critique.
Rooms at the NELSON Hotel receive mixed feedback. Positive aspects include cleanliness, spaciousness and scenic sea views with many rooms being freshly renovated under new management. However, issues such as dated decor, uncomfortable beds and functional problems like poor heating and low water pressure have been reported. Noise disturbances from neighboring rooms and outside traffic also detract from some guests' experiences.
Cleanliness is generally a strong point for the hotel. Many guests praise the rooms and hotel premises for being clean, tidy and well-maintained. The dedicated efforts of the cleaning staff contribute to an overall positive perception of the hotel's upkeep, although occasional lapses in bathroom cleanliness and minor oversights are noted.
The staff at NELSON Hotel receive consistently high praise for their friendliness, welcoming nature and helpfulness. The manager, Nikki, along with the receptionists and cleaning personnel, are frequently highlighted for their exceptional service and proactive assistance. Their dedication to making guests feel valued and comfortable significantly enhances the overall stay experience.
Wi-Fi connectivity, however, is an area requiring significant improvement. Guests report spotty and intermittent internet service, particularly on the third floor with difficulties in connecting and frequent disconnections also affecting TV services. While free Wi-Fi is available, its performance varies across different areas of the hotel.
The comfort of the beds is another mixed aspect with several guests highlighting issues with firmness and outdated mattresses, leading to uncomfortable nights. Despite some positive mentions of clean and comfortable beds, the overall consensus suggests a need for better mattress quality and bedding provisions to ensure more restful sleep for all guests.
Overall, NELSON Hotel offers a charming and conveniently located stay with excellent staff and a commendable breakfast experience. While there are areas needing improvement, especially regarding room updates, dining options, Wi-Fi connectivity and bed comfort, the hotel's strong points make it a worthwhile choice for travelers seeking a seaside escape.
Categories
The breakfast experience is widely praised, featuring a variety of well-cooked options including full English breakfasts, cereals, toast, fruits and drinks, all enhanced by friendly and happy staff. Guests describe breakfast as a delightful part of their stay, providing a great start to the day despite occasional availability and variety issues.
The dining experience, however, has room for improvement as the absence of evening meals and limited restaurant services have been noted as drawbacks. Although some guests enjoyed the atmosphere of the bar and the quality of the available dinners, the need to seek meals elsewhere remains a consistent critique.
Rooms at the NELSON Hotel receive mixed feedback. Positive aspects include cleanliness, spaciousness and scenic sea views with many rooms being freshly renovated under new management. However, issues such as dated decor, uncomfortable beds and functional problems like poor heating and low water pressure have been reported. Noise disturbances from neighboring rooms and outside traffic also detract from some guests' experiences.
Cleanliness is generally a strong point for the hotel. Many guests praise the rooms and hotel premises for being clean, tidy and well-maintained. The dedicated efforts of the cleaning staff contribute to an overall positive perception of the hotel's upkeep, although occasional lapses in bathroom cleanliness and minor oversights are noted.
The staff at NELSON Hotel receive consistently high praise for their friendliness, welcoming nature and helpfulness. The manager, Nikki, along with the receptionists and cleaning personnel, are frequently highlighted for their exceptional service and proactive assistance. Their dedication to making guests feel valued and comfortable significantly enhances the overall stay experience.
Wi-Fi connectivity, however, is an area requiring significant improvement. Guests report spotty and intermittent internet service, particularly on the third floor with difficulties in connecting and frequent disconnections also affecting TV services. While free Wi-Fi is available, its performance varies across different areas of the hotel.
The comfort of the beds is another mixed aspect with several guests highlighting issues with firmness and outdated mattresses, leading to uncomfortable nights. Despite some positive mentions of clean and comfortable beds, the overall consensus suggests a need for better mattress quality and bedding provisions to ensure more restful sleep for all guests.
Overall, NELSON Hotel offers a charming and conveniently located stay with excellent staff and a commendable breakfast experience. While there are areas needing improvement, especially regarding room updates, dining options, Wi-Fi connectivity and bed comfort, the hotel's strong points make it a worthwhile choice for travelers seeking a seaside escape.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Cheap Hotel
Small Hotel
Guest Reviews
Nelson Hotel excels in location, consistently receiving high praise from guests. Situated right on the seafront, it offers stunning views and immediate access to the beach, making it ideal for those looking to enjoy the coastal scenery. The hotel is centrally located, close to an array of amenities including shops, restaurants, arcades and key attractions like the pier and Sea Life Center. Parking is a notable convenience with many guests appreciating the availability of free spaces nearby. The location is also noted for its easy access and proximity to everything guests may need, whether it's the town center, beach or entertainment venues. In summary, Nelson Hotel's prime seafront location and convenient amenities make it a standout choice for visitors to the area.
While the breakfast experience at NELSON Hotel has been a mixed bag, many guests have shared positively about their mornings at the hotel. Highlights include frequent mentions of fabulous, excellent and very tasty breakfasts with several noting the friendly and happy staff that enhance the meal experience. The breakfast buffet is often praised for its ample choices, including well-cooked full English breakfasts, cereals, toast and a variety of drinks and fruits. Many found the breakfast consistently lovely, fresh and well-organized, often describing it as a great start to their day.
However, some reviews pointed out periods when breakfast was not available, often due to management changes or the hotel's reopening phase. There were also occasional mentions of the breakfast being below standard or not warm enough and a desire for more variety in cereal and fruit options. Despite these anomalies, the general consensus underscores that when breakfast is available, it is a delightful part of the NELSON Hotel experience, frequently described as really lovely, fantastic and spot on.
The dining experience at NELSON Hotel presents a mixed picture for guests. While the bar was appreciated for its pleasant atmosphere and some evening entertainment, the absence of dining options was a significant drawback. Many guests felt let down by the lack of evening meals and overall restaurant services, as the hotel doesn’t provide dinner or lunch. Some guests expressed their desire for dinner to be available on-site, as the current situation forces them to seek meals elsewhere. Guests who did dine at the restaurant found the dinner to be very good, highlighting the quality of food when it was available. However, due to council regulations, the bar and lounge area are often closed, further impacting the overall dining experience at the hotel.
Rooms at the NELSON Hotel receive mixed feedback from guests, though many appreciate specific positive aspects. Many guests highlight the cleanliness of the rooms, describing them as clean, tidy and spotless. Spaciousness is another commonly praised feature with several guests noting that their rooms were large enough to accommodate their needs comfortably.
Sea view rooms are especially popular with guests loving the scenic views they provide. Some rooms offer a lovely beach view, adding to the charm of the stay. New management appears to be making an effort to update the rooms, some of which were freshly renovated.
However, there are also numerous areas where the rooms fall short. Several reviews mention that the rooms feel dated with issues such as flaking paint, dated furniture and inadequate storage. Comfort is another issue with problems ranging from uncomfortable beds to bathrooms needing updates. Specific functional issues like poor heating, low water pressure and malfunctioning TVs further detract from the experience for some guests.
Noise also seems to be a recurrent issue with guests reporting disturbances from neighboring rooms and outside traffic. The quality of the rooms varies significantly with mentions of tiny rooms, poor cleanliness and inconvenient configurations making certain stays less enjoyable.
Overall, while there are commendable aspects like cleanliness, spaciousness and sea views, the rooms at the NELSON Hotel have several areas needing improvement to offer a consistently pleasant guest experience.
The reviews of the beds at NELSON Hotel present a varied picture. Many guests highlighted issues with the comfort of the beds, describing them as too hard, uncomfortable or extremely firm, leading to restless nights. Some guests even mentioned discomfort due to old mattresses that needed replacing and pillows that were too flat or soft. A few reviews did touch on other minor issues such as the adequacy of heating or the arrangement of the beds in the rooms.
Despite these negative points, there were mentions of clean beds and instances where guests found the beds comfortable or even very comfortable, surpassing expectations. Some guests particularly appreciated the cleanliness and adequate linen provided. However, it appears the overall consensus is that while a number of guests found the beds to be satisfactorily comfy, there is a significant portion of travelers who experienced issues with the bed's firmness and overall comfort, suggesting possible room for improvement in terms of mattress quality and bedding provisions.
NELSON Hotel has garnered a largely positive reputation for its cleanliness, drawing praise from many guests for its clean, spacious and comfortable rooms. Numerous reviews highlight the rooms as clean, tidy and even spotless with clean bed sheets and fresh towels noted by several visitors. The hotel itself is often described as very clean and well-presented with a noticeable scent of cleaning products upon entry, suggesting regular and thorough maintenance.
Guests appreciate the combination of clean accommodations and friendly staff, which contributes to an enjoyable stay. The rooms are described as large and comfortable, adding to the overall positive experience. The hotel appears to make a significant effort to maintain a high standard of cleanliness with rooms being cleaned daily and recently refurbished areas standing out.
However, a few reviews mention lapses in cleanliness, such as dirty bathrooms, dated rooms and an occasional oversight like dirty cups or rubbish left under the bed. Some bathrooms did not meet acceptable standards and instances of insufficient cleaning were noted. These negative remarks were in the minority but indicate areas for potential improvement.
Overall, NELSON Hotel is positively viewed for its cleanliness, but a more consistent cleaning effort in all areas would enhance the experience further.
Nestled in a prime location, the NELSON Hotel is renowned for its exceptional staff who consistently receive high praise in guest reviews. Guests frequently describe the staff as friendly, welcoming and extremely helpful, creating a warm and accommodating environment from check-in to check-out. The manager, Nikki, is frequently highlighted for her proactive assistance and friendly demeanor, ensuring a pleasant stay for all guests.
The staff, including the receptionists and cleaning personnel, are lauded for their politeness and eagerness to help. The hotel porters and bar staff also contribute to the overall fantastic experience with their personable and accommodating nature. Many guests note that all interactions with hotel personnel are positive with staff members always ready to greet and assist with any needs or concerns.
One of the defining traits of the NELSON Hotel staff is their ability to go above and beyond, making guests feel truly valued. This commitment to exceptional service, alongside the hotel’s charming features and good value for money, makes the NELSON Hotel a standout choice for travelers seeking a welcoming and comfortable stay.
Nelson Hotel is a charming destination with a lot to offer its guests, but when it comes to Wi-Fi connectivity, it seems improvements are necessary. Many guests have experienced spotty and intermittent internet service with some even reporting non-existent Wi-Fi, especially on the third floor. The hotel management appears to be aware of these issues and is working on fixing them, which is a positive note.
However, several guests faced challenges such as difficulty connecting with Wi-Fi passwords, poor coverage and frequent disconnections. Some even mentioned that weak internet connectivity adversely affected their TV services. While there are mentions of free Wi-Fi being available, its performance across different areas of the hotel remains inconsistent.
Overall, Nelson Hotel might need to focus more on enhancing its Wi-Fi infrastructure to ensure a more reliable and seamless experience for all guests.
Location Show Map
Location
Breakfast
However, some reviews pointed out periods when breakfast was not available, often due to management changes or the hotel's reopening phase. There were also occasional mentions of the breakfast being below standard or not warm enough and a desire for more variety in cereal and fruit options. Despite these anomalies, the general consensus underscores that when breakfast is available, it is a delightful part of the NELSON Hotel experience, frequently described as really lovely, fantastic and spot on.
Dinner
Rooms
Sea view rooms are especially popular with guests loving the scenic views they provide. Some rooms offer a lovely beach view, adding to the charm of the stay. New management appears to be making an effort to update the rooms, some of which were freshly renovated.
However, there are also numerous areas where the rooms fall short. Several reviews mention that the rooms feel dated with issues such as flaking paint, dated furniture and inadequate storage. Comfort is another issue with problems ranging from uncomfortable beds to bathrooms needing updates. Specific functional issues like poor heating, low water pressure and malfunctioning TVs further detract from the experience for some guests.
Noise also seems to be a recurrent issue with guests reporting disturbances from neighboring rooms and outside traffic. The quality of the rooms varies significantly with mentions of tiny rooms, poor cleanliness and inconvenient configurations making certain stays less enjoyable.
Overall, while there are commendable aspects like cleanliness, spaciousness and sea views, the rooms at the NELSON Hotel have several areas needing improvement to offer a consistently pleasant guest experience.
Beds
Despite these negative points, there were mentions of clean beds and instances where guests found the beds comfortable or even very comfortable, surpassing expectations. Some guests particularly appreciated the cleanliness and adequate linen provided. However, it appears the overall consensus is that while a number of guests found the beds to be satisfactorily comfy, there is a significant portion of travelers who experienced issues with the bed's firmness and overall comfort, suggesting possible room for improvement in terms of mattress quality and bedding provisions.
Cleanliness
Guests appreciate the combination of clean accommodations and friendly staff, which contributes to an enjoyable stay. The rooms are described as large and comfortable, adding to the overall positive experience. The hotel appears to make a significant effort to maintain a high standard of cleanliness with rooms being cleaned daily and recently refurbished areas standing out.
However, a few reviews mention lapses in cleanliness, such as dirty bathrooms, dated rooms and an occasional oversight like dirty cups or rubbish left under the bed. Some bathrooms did not meet acceptable standards and instances of insufficient cleaning were noted. These negative remarks were in the minority but indicate areas for potential improvement.
Overall, NELSON Hotel is positively viewed for its cleanliness, but a more consistent cleaning effort in all areas would enhance the experience further.
Staff
The staff, including the receptionists and cleaning personnel, are lauded for their politeness and eagerness to help. The hotel porters and bar staff also contribute to the overall fantastic experience with their personable and accommodating nature. Many guests note that all interactions with hotel personnel are positive with staff members always ready to greet and assist with any needs or concerns.
One of the defining traits of the NELSON Hotel staff is their ability to go above and beyond, making guests feel truly valued. This commitment to exceptional service, alongside the hotel’s charming features and good value for money, makes the NELSON Hotel a standout choice for travelers seeking a welcoming and comfortable stay.
Wi-Fi
However, several guests faced challenges such as difficulty connecting with Wi-Fi passwords, poor coverage and frequent disconnections. Some even mentioned that weak internet connectivity adversely affected their TV services. While there are mentions of free Wi-Fi being available, its performance across different areas of the hotel remains inconsistent.
Overall, Nelson Hotel might need to focus more on enhancing its Wi-Fi infrastructure to ensure a more reliable and seamless experience for all guests.
No, NELSON Hotel doesn't have any pool.
No, a spa isn't available at NELSON Hotel.
No, NELSON Hotel doesn't allow dogs.
No, parking facilities aren't available at NELSON Hotel.
No, NELSON Hotel doesn't have a gym.
Location Show Map
More Options
