The Tontine Hotel
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Summary of reviewsThe Tontine Hotel in Greenock stands out as a highly regarded choice for travelers, particularly praised for its exceptional location. Situated near key landmarks such as cruise ship docks, railway stations and the town center, it offers convenience for both leisure and business guests. Visitors appreciate the hotel's strategic position, easy accessibility, ample parking and the scenic, picturesque surroundings that add to its charm. Its British style and historic architecture further enhance the unique atmosphere.
The hotel receives high marks for its cleanliness with both rooms and public areas well-maintained and spotless, thanks to the diligent housekeeping staff. Many guests find the rooms spacious, comfortable and clean with modern bathrooms being a notable highlight. However, some rooms are described as dated and in need of refurbishment due to noise issues and basic amenities.
Dining at The Tontine Hotel garners a mix of feedback. Breakfast often earns praise for its variety and quality when freshly prepared, though issues like cold food and slow service are mentioned. Dinner reviews are largely positive, commending the tasty and well-presented dishes and gluten-free options, albeit with occasional criticisms of overcooked items and basic menu choices. The dining atmosphere is generally welcoming, suitable for casual meals and special events alike.
The staff at The Tontine Hotel consistently receive accolades for their friendliness, professionalism and attentiveness, contributing significantly to the overall positive guest experience. Instances of staff going above and beyond to accommodate guests are frequently mentioned, enhancing the hotel's reputation for excellent service.
Regarding amenities, the hotel’s free WiFi receives mixed reviews due to inconsistency in connectivity, especially in rooms. On the other hand, parking solutions are highly praised for their convenience, availability and security, making it an effortless experience for guests with vehicles. The hotel's family-friendly nature and capacity to host significant family events make it an excellent choice for family gatherings and celebrations.
The beds receive varied feedback with some guests enjoying a comfortable sleep experience, while others report issues with hard mattresses and low-quality pillows.
In summary, The Tontine Hotel is a three-star establishment that excels in location, cleanliness and staff service. While it offers a charming atmosphere and reliable basic amenities, there are areas for improvement such as modernizing rooms and enhancing the quality of breakfast and beds. Overall, it provides a pleasant stay for those seeking standard and dependable accommodations in a central, charming setting.
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The hotel receives high marks for its cleanliness with both rooms and public areas well-maintained and spotless, thanks to the diligent housekeeping staff. Many guests find the rooms spacious, comfortable and clean with modern bathrooms being a notable highlight. However, some rooms are described as dated and in need of refurbishment due to noise issues and basic amenities.
Dining at The Tontine Hotel garners a mix of feedback. Breakfast often earns praise for its variety and quality when freshly prepared, though issues like cold food and slow service are mentioned. Dinner reviews are largely positive, commending the tasty and well-presented dishes and gluten-free options, albeit with occasional criticisms of overcooked items and basic menu choices. The dining atmosphere is generally welcoming, suitable for casual meals and special events alike.
The staff at The Tontine Hotel consistently receive accolades for their friendliness, professionalism and attentiveness, contributing significantly to the overall positive guest experience. Instances of staff going above and beyond to accommodate guests are frequently mentioned, enhancing the hotel's reputation for excellent service.
Regarding amenities, the hotel’s free WiFi receives mixed reviews due to inconsistency in connectivity, especially in rooms. On the other hand, parking solutions are highly praised for their convenience, availability and security, making it an effortless experience for guests with vehicles. The hotel's family-friendly nature and capacity to host significant family events make it an excellent choice for family gatherings and celebrations.
The beds receive varied feedback with some guests enjoying a comfortable sleep experience, while others report issues with hard mattresses and low-quality pillows.
In summary, The Tontine Hotel is a three-star establishment that excels in location, cleanliness and staff service. While it offers a charming atmosphere and reliable basic amenities, there are areas for improvement such as modernizing rooms and enhancing the quality of breakfast and beds. Overall, it provides a pleasant stay for those seeking standard and dependable accommodations in a central, charming setting.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
3-Star Hotel
Guest Reviews
The Tontine Hotel in Greenock receives high praise for its exceptional location, which seems to serve the diverse needs of its guests exceedingly well. Strategically positioned, it's conveniently close to important landmarks like the cruise ship dock, railway stations and town center. This makes it an ideal choice for both leisure and business travelers. Visitors appreciate its proximity to transportation hubs with Greenock West Station just a short walk away and easy access to buses and ferries, ensuring connectivity across the area.
The hotel is described as easy to find and ample parking adds to its convenience. It's centrally located, making it handy for exploring local attractions like the Esplanade, as well as for those visiting family or attending functions with some even highlighting its suitability for football fans visiting Greenock Morton Football Club.
The surrounding area is noted for its beauty and charm with many mentioning the lovely, quiet and picturesque settings. The hotel's British style and historic architecture also add to its appeal, offering a unique atmosphere that complements its practical advantages.
In addition to an excellent location, the Tontine Hotel is frequently commended for its friendly and attentive staff, cleanliness and overall comfort, making it a standout choice for visitors to Greenock and its neighboring towns.
The Tontine Hotel's breakfast offerings receive mixed reviews from guests. On the positive side, many customers commend the breakfast for being lovely, plentiful, tasty and freshly prepared according to individual preferences. The breakfast buffet is often highlighted for its variety and quality with options including a good selection of fresh fruit, cereals and traditional British items. Guests appreciate the cheerful staff and the lovely breakfast room with its original architectural features.
However, there are notable criticisms as well. Several reviewers report issues with the breakfast being cold, overcooked or even running out of food. Common complaints include rubbery eggs, cheap sausages and a limited selection, particularly for those seeking continental or healthier options like yogurt and pastries. Some guests found the service slow and noted that the buffet items were not replenished promptly. The quality of items like potato scones and black pudding also left some disappointed.
Overall, while a significant number of guests enjoy the breakfast and find it worth the price, there's a noticeable disparity in experiences with some finding it lackluster and in need of improvement.
The dinner experience at The Tontine Hotel garners a mix of opinions, but largely leans towards the positive. Many guests commend the excellent and delicious food, often describing it as great, fantastic and very good. Dishes are noted to be well-presented and plentiful, offering good value for money. Special highlights include the evening meals being particularly tasty with some guests specifically enjoying the gluten-free options. The bar food also receives positive remarks for its tastiness and reasonable pricing.
The atmosphere in the restaurant and bar is generally enjoyable, described as warm and friendly and conducive to socializing with an after-dinner drink. The practical and functional restaurant and bar areas also cater well to events such as weddings and birthday parties.
However, not all reviews are glowing. A few guests express disappointment with certain menu items and aspects of the meal service. There are mentions of food being overcooked, a disappointing steak pie, soggy fish batter and an uninspired restaurant menu. Additionally, some found the service average and the dining experience akin to a pub menu.
Nonetheless, the overall sentiment is positive with consistent praise for the friendly staff and beautiful restaurant meals, making The Tontine Hotel a good choice for both casual and celebratory dining.
The Tontine Hotel has received varied reviews regarding its rooms. On a positive note, many guests found the rooms to be spacious, clean and comfortable with some rooms boasting beautiful views and modern bathrooms. Several guests appreciated the comfort of the beds and noted the helpful, friendly staff. Features like the beautiful spiral staircase and well-maintained bathrooms were highlights for some.
However, there were recurring mentions of the rooms being dated and in need of refurbishment. Functional and clean, the rooms are described as adequate but basic with some suffering from issues like creaky floorboards, broken window latches and noisy surroundings due to traffic or nearby events. Noise from other rooms was also a concern due to thin walls.
Despite some rooms being upgraded and modern, others seemed small and sparsely equipped, lacking amenities like USB points, fridges and hairdryers. The decor often felt tired and instances of poorly maintained facilities, like loose toilet seats and non-working TV remotes, were noted.
Overall, while The Tontine Hotel offers clean and comfortable accommodation, certain areas could benefit from updates and better soundproofing to improve the guest experience fully.
The Tontine Hotel receives a mix of feedback regarding its beds with guests experiencing varying levels of comfort. Many guests found the beds to be quite comfortable, appreciating the warmth and coziness they provided. Phrases like very comfy, super comfy and very comfortable are common among positive reviews, suggesting that some rooms offer a restful sleep experience.
However, several guests found the beds to be on the harder side, describing them with terms like rock hard, hard and uncomfortable and even comparing them to bricks. Complaints about uncomfortable mattresses and poor-quality pillows were also frequent with some mentioning issues such as feeling the springs, thin and flimsy pillows and the need for mattress replacements. Some guests experienced discomfort due to noise or the outdated state of the bedding.
Overall, while some rooms may offer a pleasant night's sleep, a number of guests have found the beds to be uncomfortable, suggesting that there may be inconsistencies in the quality of sleeping arrangements at The Tontine Hotel.
The Tontine Hotel in Greenock, Scotland has garnered numerous reviews about its cleanliness with a general consensus being overwhelmingly positive. Visitors frequently describe the hotel as very clean with rooms that are consistently maintained to a high standard. Many guests noted that the rooms were not only clean but also spacious and comfortable with modern bathrooms that were spotless.
Public areas of the hotel also received high praise for their cleanliness, contributing to an overall impression of a well-maintained and tidy establishment. The cleaning staff were often noted for being thorough and meticulous, ensuring that both rooms and common areas were kept in impeccable condition.
While the majority of reviews highlighted the hotel's scrupulous cleanliness, there were occasional remarks about rooms being a bit dated or in need of refurbishing. There were a few isolated incidents pointing out areas that needed more attention, such as loose toilet seats, noisy rooms and instances of discomfort with cleanliness. However, these comments were in the minority and did not overshadow the overwhelmingly positive feedback.
Overall, the Tontine Hotel is well-regarded for its high hygiene standards with many guests appreciating the combination of a clean, comfortable and modern environment. The friendly and efficient service further enhances the enjoyable experience, making it a reliable choice for travelers seeking accommodation in Greenock.
The staff at The Tontine Hotel have left a positive impression on many guests, frequently being described as excellent, friendly and helpful. They have been noted for their professional demeanor and willingness to accommodate various needs, including handling dietary requirements with care. Many guests appreciated the attentiveness and pleasant nature of the staff with some even highlighting specific instances where the staff went above and beyond, such as promptly moving guests to another room or providing support during medical emergencies.
The hotel's staff members have been consistently praised for their warm and welcoming attitude, which contributed significantly to guests' overall experiences. Whether it was offering a friendly chat, being approachable or responding quickly and efficiently to requests, the staff's dedication to providing exceptional service stands out.
There were a few isolated incidents where guests noticed room for improvement, such as occasional issues with breakfast service or staff being somewhat preoccupied. Nonetheless, these instances seemed to be exceptions rather than the norm. Overall, the hotel's team appears to have a solid reputation for their remarkable hospitality, making guests feel valued and well-cared for during their stay.
The WiFi at The Tontine Hotel has received mixed feedback from guests. Some reviews highlighted that the WiFi worked well and even mentioned a great internet connection. However, other guests pointed out that the WiFi was inconsistent, poor or not working at all in certain areas, especially in the rooms. While there were positive remarks about the WiFi being good or okay, several guests also felt it could be better or needed improvement. It was noted that there is both free WiFi available and instances where guests had to pay for usage.
The Tontine Hotel offers an array of parking solutions that consistently receive positive feedback from guests. Many appreciate the convenience and availability of car parking, noting that the hotel provides ample and spacious parking areas both on and off the street. The free parking feature is a significant perk with some guests highlighting the ease of finding a spot and the secure nature of the parking facilities.
The car park, situated behind the hotel, adds a layer of practicality with easy entry to the hotel. Guests also point out that the entry from the car park is particularly pleasant. Even when the car park is full upon arrival, it seems that spaces become available soon after, ensuring guests can find a spot.
On-street parking is also mentioned as a viable option with convenient spots available close to the hotel entrance. Overall, parking at The Tontine Hotel is well-regarded for its security, accessibility and complimentary nature, covering all essential needs for guests traveling with vehicles.
The Tontine Hotel presents itself as a perfect choice for families seeking a comfortable and welcoming environment. The hotel has established itself as a venue adept at hosting family-centric events, such as weddings and gatherings with multiple generations consistently choosing it for their special occasions. Its reputation as a family-friendly, family-run establishment is further reinforced by its proximity to local relatives and the supportive nature of the staff.
Guests often find the hotel's family rooms convenient and appreciate the overall atmosphere that caters to both family stays and friendly get-togethers. Moreover, the availability of multiple rooms for large family events such as weddings suggests that the hotel is well-equipped to handle significant family gatherings. Overall, The Tontine Hotel stands out as a reliable and hospitable option for families looking to create lasting memories.
The Tontine Hotel earns a reputation as a basic three-star establishment, characterized by its charming, albeit very old structure. Despite its age, the hotel's lovely accommodations and helpful staff leave a positive impression. Guests have highlighted its charm and note that it meets all the required facilities for a three-star hotel, such as free WiFi and good room amenities.
The hotel is very clean and comfortable and the property is well-kept, benefiting from a central location close to the town center. This makes it a convenient place to stay for travelers looking to explore the area. The beautiful architecture of the original building adds an appealing aesthetic touch to the experience.
However, there are several areas in need of improvement. Guests have mentioned that rooms are cramped and the decor and facilities could use updating. Issues such as the lack of decent sockets and only having minimal breakfast offerings have also been noted, impacting the overall satisfaction level. It's clear that while the hotel meets three-star expectations, it does not measure up to four-star standards.
In summary, The Tontine Hotel offers adequate service, tasty food and a friendly atmosphere, making it a suitable choice for those seeking standard, reliable accommodations in a clean and well-located setting. However, potential visitors should manage their expectations regarding room modernity and certain facilities.
The Tontine Hotel offers a suite of services and facilities tailored for business travelers. Its convenient location makes it suitable for business meetings and stays. Guests who are delegates at conferences find it particularly apt for their needs. The hotel is described as very businesslike with a functional suite available and good WiFi, which is perfect for working. The staff is noted for being helpful, promptly addressing and solving any issues that arise. The establishment is recognized as being business-orientated, making it a great choice for business stays. Additionally, wedding facilities are available for those who might need them.
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Location
The hotel is described as easy to find and ample parking adds to its convenience. It's centrally located, making it handy for exploring local attractions like the Esplanade, as well as for those visiting family or attending functions with some even highlighting its suitability for football fans visiting Greenock Morton Football Club.
The surrounding area is noted for its beauty and charm with many mentioning the lovely, quiet and picturesque settings. The hotel's British style and historic architecture also add to its appeal, offering a unique atmosphere that complements its practical advantages.
In addition to an excellent location, the Tontine Hotel is frequently commended for its friendly and attentive staff, cleanliness and overall comfort, making it a standout choice for visitors to Greenock and its neighboring towns.
Breakfast
However, there are notable criticisms as well. Several reviewers report issues with the breakfast being cold, overcooked or even running out of food. Common complaints include rubbery eggs, cheap sausages and a limited selection, particularly for those seeking continental or healthier options like yogurt and pastries. Some guests found the service slow and noted that the buffet items were not replenished promptly. The quality of items like potato scones and black pudding also left some disappointed.
Overall, while a significant number of guests enjoy the breakfast and find it worth the price, there's a noticeable disparity in experiences with some finding it lackluster and in need of improvement.
Dinner
The atmosphere in the restaurant and bar is generally enjoyable, described as warm and friendly and conducive to socializing with an after-dinner drink. The practical and functional restaurant and bar areas also cater well to events such as weddings and birthday parties.
However, not all reviews are glowing. A few guests express disappointment with certain menu items and aspects of the meal service. There are mentions of food being overcooked, a disappointing steak pie, soggy fish batter and an uninspired restaurant menu. Additionally, some found the service average and the dining experience akin to a pub menu.
Nonetheless, the overall sentiment is positive with consistent praise for the friendly staff and beautiful restaurant meals, making The Tontine Hotel a good choice for both casual and celebratory dining.
Rooms
However, there were recurring mentions of the rooms being dated and in need of refurbishment. Functional and clean, the rooms are described as adequate but basic with some suffering from issues like creaky floorboards, broken window latches and noisy surroundings due to traffic or nearby events. Noise from other rooms was also a concern due to thin walls.
Despite some rooms being upgraded and modern, others seemed small and sparsely equipped, lacking amenities like USB points, fridges and hairdryers. The decor often felt tired and instances of poorly maintained facilities, like loose toilet seats and non-working TV remotes, were noted.
Overall, while The Tontine Hotel offers clean and comfortable accommodation, certain areas could benefit from updates and better soundproofing to improve the guest experience fully.
Beds
However, several guests found the beds to be on the harder side, describing them with terms like rock hard, hard and uncomfortable and even comparing them to bricks. Complaints about uncomfortable mattresses and poor-quality pillows were also frequent with some mentioning issues such as feeling the springs, thin and flimsy pillows and the need for mattress replacements. Some guests experienced discomfort due to noise or the outdated state of the bedding.
Overall, while some rooms may offer a pleasant night's sleep, a number of guests have found the beds to be uncomfortable, suggesting that there may be inconsistencies in the quality of sleeping arrangements at The Tontine Hotel.
Cleanliness
Public areas of the hotel also received high praise for their cleanliness, contributing to an overall impression of a well-maintained and tidy establishment. The cleaning staff were often noted for being thorough and meticulous, ensuring that both rooms and common areas were kept in impeccable condition.
While the majority of reviews highlighted the hotel's scrupulous cleanliness, there were occasional remarks about rooms being a bit dated or in need of refurbishing. There were a few isolated incidents pointing out areas that needed more attention, such as loose toilet seats, noisy rooms and instances of discomfort with cleanliness. However, these comments were in the minority and did not overshadow the overwhelmingly positive feedback.
Overall, the Tontine Hotel is well-regarded for its high hygiene standards with many guests appreciating the combination of a clean, comfortable and modern environment. The friendly and efficient service further enhances the enjoyable experience, making it a reliable choice for travelers seeking accommodation in Greenock.
Staff
The hotel's staff members have been consistently praised for their warm and welcoming attitude, which contributed significantly to guests' overall experiences. Whether it was offering a friendly chat, being approachable or responding quickly and efficiently to requests, the staff's dedication to providing exceptional service stands out.
There were a few isolated incidents where guests noticed room for improvement, such as occasional issues with breakfast service or staff being somewhat preoccupied. Nonetheless, these instances seemed to be exceptions rather than the norm. Overall, the hotel's team appears to have a solid reputation for their remarkable hospitality, making guests feel valued and well-cared for during their stay.
Wi-Fi
Parking
The car park, situated behind the hotel, adds a layer of practicality with easy entry to the hotel. Guests also point out that the entry from the car park is particularly pleasant. Even when the car park is full upon arrival, it seems that spaces become available soon after, ensuring guests can find a spot.
On-street parking is also mentioned as a viable option with convenient spots available close to the hotel entrance. Overall, parking at The Tontine Hotel is well-regarded for its security, accessibility and complimentary nature, covering all essential needs for guests traveling with vehicles.
Family
Guests often find the hotel's family rooms convenient and appreciate the overall atmosphere that caters to both family stays and friendly get-togethers. Moreover, the availability of multiple rooms for large family events such as weddings suggests that the hotel is well-equipped to handle significant family gatherings. Overall, The Tontine Hotel stands out as a reliable and hospitable option for families looking to create lasting memories.
3 Star
The hotel is very clean and comfortable and the property is well-kept, benefiting from a central location close to the town center. This makes it a convenient place to stay for travelers looking to explore the area. The beautiful architecture of the original building adds an appealing aesthetic touch to the experience.
However, there are several areas in need of improvement. Guests have mentioned that rooms are cramped and the decor and facilities could use updating. Issues such as the lack of decent sockets and only having minimal breakfast offerings have also been noted, impacting the overall satisfaction level. It's clear that while the hotel meets three-star expectations, it does not measure up to four-star standards.
In summary, The Tontine Hotel offers adequate service, tasty food and a friendly atmosphere, making it a suitable choice for those seeking standard, reliable accommodations in a clean and well-located setting. However, potential visitors should manage their expectations regarding room modernity and certain facilities.
Business
No, The Tontine Hotel doesn't have any pool.
No, a spa isn't available at The Tontine Hotel.
No, The Tontine Hotel doesn't allow dogs.
Yes, parking facilities are available at The Tontine Hotel.
No, The Tontine Hotel doesn't have a gym.
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