Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Gables Hotel receives predominantly positive reviews, especially for its location, breakfast and staff. Situated just off the motorway and close to Gretna Green's wedding venues, the hotel offers convenience, peaceful surroundings and ample parking which make it an ideal stopover or base for exploring the area. Guests appreciate the picturesque grounds and scenic views, adding to its tranquil charm.
The breakfast offerings earn high praise for their variety and quality, featuring traditional items like a full Scottish breakfast and catering to dietary needs, including gluten-free options. The breakfast service is consistently described as friendly and accommodating, providing a delightful start to the day.
Dinner at the hotel is generally well-received with many commending the quality and presentation of the food. Dishes like fish and chips and pie of the day are popular choices. Although some guests noted limited menu options and occasional service delays, the overall value and taste are appreciated.
Rooms are spacious, clean and family-friendly, though some guests feel the decor is dated and improvements are needed. Complaints about temperature control and noise were noted, but the comfortable beds and modern bathrooms often compensate for these shortcomings. Cleanliness standards receive mixed reviews: while many guests find the accommodations spotless, some report issues such as mould and dampness.
Staff at The Gables Hotel are often described as the hotel's standout feature. Friendly, helpful and professional, the staff enhance the guest experience significantly. Specific team members receive special mentions for their exceptional service.
WiFi services receive mixed feedback with some guests experiencing reliable and fast connectivity, while others report inconsistent service. This suggests ongoing maintenance and improvement efforts.
The hotel is particularly family-friendly, offering spacious rooms, accommodating service and great value for money. Families attending events or seeking a convenient base for their travels find The Gables Hotel a comfortable and enjoyable choice.
Overall, The Gables Hotel offers a pleasant stay with good value for money. While there are areas needing improvement, the combination of its strategic location, quality breakfast and dedicated staff make it a favored choice among various types of travelers including families, business professionals and pet owners. Show more
Read review summaries for all categories
Categories
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Double Guest RoomThe double room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath and a shower. This double room offers heating and a flat-screen TV. The unit has 1 bed.
Twin Guest RoomThe twin room offers a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath and a shower. This twin room provides heating and a flat-screen TV. The unit offers 2 beds.
Family SuiteThe spacious family room provides a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath and a shower. This family room offers heating and a flat-screen TV. The unit offers 3 beds.
Triple Guest RoomThe triple room provides a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath and a shower. This triple room features heating and a flat-screen TV. The unit offers 3 beds.
Family Guest RoomThe quadruple room offers a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
The Gables Hotel boasts an array of positive feedback regarding its strategic and serene location. Situated just off the motorway and easy to find, it provides convenience for travelers making long journeys or attending events nearby. It's a particularly good choice for wedding guests, being in close proximity to many of Gretna Green's venues. The hotel is also near a designer outlet and retail village, offering ample shopping opportunities within walking distance.
Set in a beautiful and quiet area, guests appreciate its peaceful surroundings, which include lovely grounds and scenic views ideal for a relaxed atmosphere. The parking facilities are ample and well-received, adding to the ease of access.
For those traveling with pets or requiring a mid-journey break, The Gables Hotel proves to be very accommodating. It's perfectly positioned for visits to local attractions such as the Old Blacksmiths Shop and Gretna Green attractions, making it an excellent hub for exploration.
Overall, the hotel’s location garners high praise for both its practicality and the tranquillity it offers, making it a favored spot for various types of stays, from quick stopovers to extended visits while exploring the region.
Breakfast
Breakfast at The Gables Hotel consistently received high praise from guests, highlighting its great value and comprehensive offering. Most reviews emphasized the wide variety and quality of the breakfast options, specifically mentioning the excellence of the full Scottish breakfast with items like haggis and tattie scone. Many guests described the breakfast as delicious, tasty and freshly cooked with ample portions to start the day.
The variety was another strong point, including options catering to different dietary needs, such as gluten-free choices. Guests appreciated the range of selections, noting everything from traditional cooked breakfasts to smoked salmon. The service and presentation of the breakfast also drew positive comments with staff described as friendly and accommodating, ensuring a pleasant dining experience.
Though a minority of guests found occasional shortcomings such as no fresh fruit at the buffet or limited breakfast times, these did not significantly impact the overall positive consensus. Overall, the breakfast at The Gables Hotel seems to be a standout feature, offering a plentiful and satisfying start to the day for its visitors.
Dinner
The Gables Hotel's dinner service has garnered a range of responses from guests, but the overall impression leans toward the positive. Many reviews highlight the quality and presentation of the food, describing it as excellent, delicious and outstanding. Guests particularly enjoyed dishes like fish and chips and the pie of the day. The three-course dinner was notably appreciated for being well-cooked and presented, offering superb value for money.
The dining area itself received mixed reviews with some praising the atmosphere and ambiance, while others felt it could benefit from updates. The bar area, where evening meals are often served, was seen by some as a casual and acceptable option, though experiences here varied with occasional reports of rushed service and a less pleasant environment.
While many diners found the food to be great and even phenomenal, there were concerns about the dinner menu’s limited options and occasional delays in service. Some guests experienced longer than desirable wait times and noted that making early reservations is advisable, especially during busy periods.
A few negative reviews pointed out that the food did not always meet expectations, describing it as overpriced or lacking in quality. Issues included overcooked meals, insufficient portion sizes and basic presentation. Despite these setbacks, the friendly and efficient staff were frequently commended for their service, adding a positive note to the overall dining experience at The Gables Hotel.
In summary, dinner at The Gables Hotel generally offers high-quality food with excellent value for money, though improvements in menu variety and consistency could enhance the experience further.
Rooms
The Gables Hotel offers a mixed experience when it comes to its rooms. Many guests appreciated the spaciousness and cleanliness of the accommodations, highlighting the comfortable beds, modern bathrooms and functional amenities. The hotel also received compliments for its family-friendly environment, pet-friendly policies and helpful staff who ensured a smooth check-in process.
However, the decor and condition of the rooms garnered mixed reviews. Some visitors found the decor outdated and the rooms in need of refurbishment, noting issues such as peeling wallpaper, worn carpets and old furniture. Temperature control was another frequent complaint with many guests finding their rooms uncomfortably warm. Noise from adjacent rooms and thin walls also detracted from some guests' stays.
Overall, while the rooms were generally clean and spacious, their dated appearance and occasional maintenance issues suggest that updates are needed to enhance the guest experience.
Beds
The beds at The Gables Hotel receive a mixed bag of reviews from its guests. On the positive side, many guests found the beds to be comfortable, even describing them as very comfortable and exceptionally comfortable. Several mentioned having a good night's sleep and appreciated the large and clean beds with some remarking on the clean sheets and fresh towels. Reviews frequently highlighted the soft and comfy mattresses and pillows with a few guests boasting about the huge and well-maintained beds.
However, not all experiences were pleasant. Some guests complained about discomfort due to hard mattresses, lumpy beds and loud spring noises. Issues like dips in mattresses, ripped bed bases and beds being uncomfortable for two were also noted. The incohesive quality ranged from beds needing replacement to worn-out mattresses plagued with lumps. There were also minor criticisms about bed linens and pillows being less than ideal.
In summary, for those fortunate with a good room, The Gables Hotel provides a comfortable and restful experience. But the inconsistency suggests there is room for improvement to ensure all guests enjoy a consistently high standard of comfort.
Cleanliness
The Gables Hotel demonstrates a mixed standard of cleanliness across its rooms and facilities. Numerous guests praised the spotlessly clean and well-maintained rooms, describing the linens, carpets and overall atmosphere as clean, warm and cozy. The presence of a house cleaner and daily cleaning service added to a generally clean and welcoming environment.
However, several reviewers noted areas needing significant improvement. Issues like mould in bathrooms, dusty furniture, dirty carpets, cobwebs and a persistent smell of dampness were frequently mentioned. Some guests mentioned specific instances where the cleaning standards were not met, such as dirty coffee cups, stained walls and fixtures. Maintenance concerns, including worn-out carpets, black grout and outdated furniture, were also highlighted.
Despite these remarks, many found the staff fantastic in maintaining cleanliness and swiftly addressing issues. While the overall property was described as clean and tidy by some, others pointed out that the facility could benefit from a deep clean and refurbishment to address the ageing decor and cleanliness issues.
In summary, while the hotel has areas that are meticulously clean and well-kept, it also has spots that need more consistent upkeep and thorough cleaning to enhance the guest experience.
Staff
The Gables Hotel consistently impresses guests with its outstanding staff. Reviews highlight the team’s friendliness, helpfulness and professionalism. Many guests note the staff's willingness to go above and beyond to ensure a comfortable stay with the term "couldn't do more for us" frequently mentioned. Reception staff receive particular praise for their welcoming and accommodating demeanor, being described as polite, cheery and informative. Specific staff members, such as Lindsay, Brian and an exceptional young girl at reception, have earned special mentions for their outstanding service.
Bar and restaurant staff also received commendation with one female chef noted for her excellence. Despite a few isolated incidents of less than optimal interactions, the overwhelming majority of guests experienced positivity and prompt assistance throughout their stay. The pet-friendly nature of the hotel also earned nods of approval with staff being particularly good with dogs, providing a welcoming environment for furry companions.
The overall impression is one of a warm and hospitable environment where the hotel staff are seen as the key asset, contributing significantly to guests’ positive experiences. The team’s attentive and friendly service enhances the overall ambiance, making The Gables Hotel a memorable stay for many.
Wi-Fi
The WiFi experience at The Gables Hotel shows a mix of opinions from guests. Positive remarks highlight that the WiFi is free, fast and reliable with speeds ranging from 25 Mbps to 50 Mbps. The WiFi signal is commended as being good or excellent in certain areas, particularly in the reception area and some guests reported it works well throughout the hotel.
However, there are notable concerns about the WiFi service. Some guests experienced weak or poor WiFi reception with issues such as losing connection, slow speeds and patchy signals. There were instances where the WiFi was not working at all with reports of it being down or unreliable during the entire stay. There were also mentions of staff informing guests about pending hardware fixes, indicating ongoing maintenance issues.
Overall, while many guests found the WiFi to be satisfactory or even excellent, there are periods when the service needs improvement to ensure consistent and reliable connectivity throughout the hotel.
Family
The Gables Hotel presents itself as an excellent option for family travel, offering a variety of family-friendly amenities and activities. Guests consistently highlight the spacious and well-appointed family rooms, many of which can comfortably accommodate four people. These rooms boast ample space with some featuring a whirlpool bath or a bunk bed that children particularly enjoy.
The hotel is especially convenient for those attending events at Gretna Green, making it an ideal choice for wedding weekends or family gatherings. The friendly and welcoming service enhances the overall stay with staff often going out of their way to engage with children, even making babies laugh during check-in.
Families appreciate the good value for money and the inclusive breakfast options, which provide a great start to the day. The hotel also offers pleasant evening meals, ensuring that all guests’ dining needs are well catered for. For larger groups or those needing a bit more space, family suites and adjoining rooms are available, offering flexibility and comfort.
The Gables Hotel makes family stays enjoyable and hassle-free, earning positive recommendations and recurring visits from satisfied guests. Whether traveling with young children or a larger family group, the hotel's family-centric features and excellent service make it a top choice for a comfortable and enjoyable stay.
3 Star
The Gables Hotel presents itself as a typical three-star establishment, offering standard amenities and services expected at this rating. Guests appreciate the hotel's good facilities and value for money, noting the reasonable pricing and overall good experience. Its location is highlighted as ideal and convenient, contributing to an overall positive stay. While the decor is described as slightly tired and outdated, the hotel maintains a perfectly clean environment and traditional service style. Some guests mentioned minor disturbances from contractors arriving late at night. Despite the hotel needing some updates and refurbishment, many found their stay enjoyable, recommending it for those looking for a budget-friendly, quiet stopover. Overall, though opinions on the three-star rating vary, The Gables Hotel meets expectations for a value-conscious traveler seeking a decent stay.
Business
The Gables Hotel is highly regarded as a valuable choice for business travelers, earning praise for its professionally run services geared towards business and events. Guests frequently highlight the large and clean rooms that cater to business needs with functionalities such as desks, good lighting and storage for work items. The hotel’s business facilities include reliable internet service, conference rooms and meeting rooms, making it ideal for hosting business meetings or events.
Multiple dining options are available, adding convenience for busy professionals and the hotel's strategic location is advantageous for business purposes. Reviews also note that the hotel caters to top clients and ensures a comfortable stay aligned with what one would expect for the price, which is generally considered reasonable or good value for money.
Despite some comments on pricey drinks, the overall consensus is that the hotel offers a fine room for business stays at a decent price. Additional mentions of free WiFi access and the positive emphasis on the good location reinforce The Gables Hotel as an appropriate choice for business stays.
Accessible
The Gables Hotel offers excellent accessibility features for a wide range of guests, including families with prams and pets. The hotel boasts accessible rooms on the ground floor, which provide easy access to both the car park and the main facilities. A lift is available for access to the upper floors. The establishment is commended for being perfectly accessible and accommodating for those with mobility issues, including the elderly and visually impaired.
Helpful and accommodating staff enhance the experience, ensuring that guests with disabilities feel welcomed. Rooms equipped with features like walk-in showers and good access for wheelchairs contribute to the hotel's overall accessibility. It's ideally located near the M6 motorway, making it easy to find and convenient for travelers.
However, there were some minor issues noted. The restaurant facility's accessibility wasn't addressed and a few reviews mentioned that certain wheelchair-accessible rooms were not spacious enough or fully adapted. Despite these drawbacks, the majority of guest feedback highlights the hotel's convenient and accessible offerings.
Historic
The Gables Hotel stands as a remarkable destination with a deeply historic charm and elegant allure. This period property exudes a sense of history with many guests appreciating its traditional and historic character. The Victorian plumbing and old-fashioned elements contribute to its quintessential charm, providing an authentic experience that's hard to find elsewhere. The hotel, a beautiful old building with lots of character, has a timeless appeal that is evident from both its interior and exterior.
Surrounded by beautiful grounds, the hotel's lovely old house aesthetics add to its quaint and appealing nature. Many visitors find it an excellent venue, especially for weddings at Gretna Green, thanks to its great location and magnificent historical backdrop. Despite some minor inconsistencies in maintenance, such as areas with thick dust, the ambiance and historical importance overshadow these issues.
Although the hotel's history includes being burnt down at one point, it has maintained a lovely and welcoming presence. Its historical significance is acknowledged by many with some guests cherishing personal milestones celebrated there, such as weddings and anniversaries. The Gables Hotel with its great feel and character, remains a favored spot for those who appreciate an old establishment rich in history.
Honeymoon
The Gables Hotel offers a variety of amenities and services that seem to cater particularly well to wedding couples and those celebrating special occasions like anniversaries. Many guests have appreciated the little touches that made their stay memorable, such as complimentary drinks and chocolates which were appreciated by couples returning to celebrate their first year of marriage. The menu is broad and evening meals have received positive feedback.
The hotel also provides special packages for brides and sets up dedicated wedding tables, making it a favored venue for weddings. Reviews mention the presence of dog-friendly services, enhancing its appeal for pet owners. One significant downside noted was that only soft drinks are offered, which may be a limitation for some guests.
While the rooms are considered acceptable for short stays, some feel they fall short in terms of comfort with issues such as rattling beds and lack of overall quality diminishing the experience for some. Despite these drawbacks, the hotel's efforts to accommodate and make wedding-related stays special have been frequently praised.
Dog Friendly
The Gables Hotel is a haven for dog owners looking for a comfortable getaway with their furry friends. The hotel offers a truly dog-friendly environment where dogs are welcome everywhere, including the eating areas, making it easy for pet owners to relax and enjoy their stay. Accommodations are designed with pets in mind, featuring ground floor rooms for convenient access to outdoor areas, spacious enough to accommodate dogs comfortably. They thoughtfully provide dog beds, bowls, feeding mats and even clean towels, ensuring pets feel as pampered as their owners.
Guests have praised the hotel for its welcoming atmosphere and the thoughtful amenities catering to dogs, such as a dog-friendly menu and dedicated toileting access with dog bins. The staff members are noted for their friendliness towards dogs, enhancing the inclusive and comfortable experience. The practicality of the rooms, combined with the various dog-centric facilities, makes it a seamless experience for those traveling with pets.
Whether it's the ease of letting dogs out at night or enjoying breakfast with the pets in the bar area, the focus on making dogs feel at home stands out. The Gables Hotel undeniably goes above and beyond to cater to both pets and their owners, making it an ideal choice for pet-friendly travel.
No, The Gables Hotel doesn't have any pool.
No, a spa isn't available at The Gables Hotel.
Yes, The Gables Hotel welcomes dogs.
No, parking facilities aren't available at The Gables Hotel.