Saillant Hotel Gulpenerland - Auping Hotel Partner
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Summary of reviewsSaillant Hotel Gulpenerland - Auping Hotel Partner enjoys a prime location on the outskirts of the charming village of Gulpen, highly praised for its proximity to the Dutch Mountain Trail, village center and nearby attractions like Valkenburg, Maastricht and Aachen. The serene, idyllic environment makes it perfect for outdoor activities like hiking and cycling with ample parking and convenient public transport enhancing accessibility.
The hotel's breakfast experience receives largely positive feedback, noted for its extensive, varied and well-organized offerings. Fresh ingredients, gluten-free options and early service for active guests contribute to a satisfactory start to the day. The friendly, attentive staff ensure a pleasant dining experience, though a few mentioned the price and occasional timely replenishment as areas needing improvement.
Dinner experiences are more mixed but highlight the excellent food quality when available. Guests praised the meals but noted the restaurant's frequent closures due to staffing shortages, which were not always communicated. This led to some frustrations and a need to seek alternatives in Gulpen.
Rooms are described as spacious, clean and comfortable with modern, stylish decor. Guests appreciate the large rooms with balconies and well-maintained bathrooms. However, some rooms, especially those for guests with pets, could benefit from upgrades. While lacking in-room amenities like refrigerators or kettles, the generous space and good bathroom facilities are valued.
The cleanliness of the hotel is a mixed bag with many guests praising the clean, well-maintained rooms and modern bathrooms. However, some reviews pointed out issues like dusty rooms, dirty carpets and bathrooms needing better cleaning. Consistency in housekeeping services is an area for improvement.
The staff receives high praise for their friendliness, helpfulness and warm hospitality, despite occasional issues with understaffing affecting service quality. The overall sentiment is positive with guests appreciating the team's dedication and support.
The hotel offers free WiFi, which works well overall, though some guests experienced occasional slow speeds or connectivity issues.
The spa and wellness area is a notable highlight, featuring a sauna and Turkish steam bath, praised for cleanliness and the relaxing experience they provide. However, minor maintenance issues like a broken steam cabin and a small spa size were mentioned.
The beds received mixed feedback with many guests finding them comfortable and conducive to a good night's sleep, while others cited problems with softness or sagging, indicating that bed quality can be inconsistent.
Although the hotel presents a good value with a beautiful building and spacious rooms, some guests felt it lacked the full luxury of a true 4-star rating. Cleanliness and maintenance were seen as areas needing attention to meet higher standards.
The hotel is dog-friendly, allowing pets and providing amenities like dog beds and bowls, though dogs are restricted from the restaurant and breakfast area and the pet fee was seen as high by some guests. Despite these limitations, the welcoming attitude toward pets is appreciated.
Overall, Saillant Hotel Gulpenerland - Auping Hotel Partner offers a solid accommodation option with a great location, friendly staff and good facilities, though there are areas for improvement to fully meet guests' expectations of a 4-star establishment.
Categories
The hotel's breakfast experience receives largely positive feedback, noted for its extensive, varied and well-organized offerings. Fresh ingredients, gluten-free options and early service for active guests contribute to a satisfactory start to the day. The friendly, attentive staff ensure a pleasant dining experience, though a few mentioned the price and occasional timely replenishment as areas needing improvement.
Dinner experiences are more mixed but highlight the excellent food quality when available. Guests praised the meals but noted the restaurant's frequent closures due to staffing shortages, which were not always communicated. This led to some frustrations and a need to seek alternatives in Gulpen.
Rooms are described as spacious, clean and comfortable with modern, stylish decor. Guests appreciate the large rooms with balconies and well-maintained bathrooms. However, some rooms, especially those for guests with pets, could benefit from upgrades. While lacking in-room amenities like refrigerators or kettles, the generous space and good bathroom facilities are valued.
The cleanliness of the hotel is a mixed bag with many guests praising the clean, well-maintained rooms and modern bathrooms. However, some reviews pointed out issues like dusty rooms, dirty carpets and bathrooms needing better cleaning. Consistency in housekeeping services is an area for improvement.
The staff receives high praise for their friendliness, helpfulness and warm hospitality, despite occasional issues with understaffing affecting service quality. The overall sentiment is positive with guests appreciating the team's dedication and support.
The hotel offers free WiFi, which works well overall, though some guests experienced occasional slow speeds or connectivity issues.
The spa and wellness area is a notable highlight, featuring a sauna and Turkish steam bath, praised for cleanliness and the relaxing experience they provide. However, minor maintenance issues like a broken steam cabin and a small spa size were mentioned.
The beds received mixed feedback with many guests finding them comfortable and conducive to a good night's sleep, while others cited problems with softness or sagging, indicating that bed quality can be inconsistent.
Although the hotel presents a good value with a beautiful building and spacious rooms, some guests felt it lacked the full luxury of a true 4-star rating. Cleanliness and maintenance were seen as areas needing attention to meet higher standards.
The hotel is dog-friendly, allowing pets and providing amenities like dog beds and bowls, though dogs are restricted from the restaurant and breakfast area and the pet fee was seen as high by some guests. Despite these limitations, the welcoming attitude toward pets is appreciated.
Overall, Saillant Hotel Gulpenerland - Auping Hotel Partner offers a solid accommodation option with a great location, friendly staff and good facilities, though there are areas for improvement to fully meet guests' expectations of a 4-star establishment.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
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Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Guest Reviews
Nestled on the outskirts of the charming village of Gulpen, Saillant Hotel Gulpenerland - Auping Hotel Partner boasts a prime location that guests consistently praise. The hotel is beautifully situated close to the Dutch Mountain Trail and within walking distance of the village center, offering a convenient base for exploring South Limburg.
The surrounding area is idyllic and quiet, perfect for those seeking tranquility while remaining accessible. Ample parking and easy access to hiking and cycling routes make it a popular choice for active travelers. Guests commend the central placement for visiting nearby attractions like Valkenburg, Maastricht and Aachen, as well as the local restaurants and shopping streets of Gulpen.
The scenic landscapes and serene environment of the hotel's location provide an excellent backdrop for outdoor activities. Whether embarking on active day trips, cycling or hiking, the hotel serves as a great starting point. In addition to its natural beauty, the hotel's proximity to public transport enhances its accessibility, ensuring a pleasant stay for all guests.
The breakfast experience at Saillant Hotel Gulpenerland - Auping Hotel Partner receives largely positive feedback. Guests frequently praise the breakfast as extensive, delicious, varied and well-organized. Many reviews highlight the availability of numerous choices, fresh ingredients and gluten-free options that are neatly arranged. The breakfast buffet stands out for being comprehensive with features like fresh rolls, warm and fresh bread and occasionally champagne and fresh fruit.
Several guests appreciate the friendly and helpful staff who ensure the buffet is adequately replenished and well-presented. The breakfast ambiance, including a cozy breakfast room, also contributes positively to the dining experience. For those with early morning plans, the hotel accommodates with early breakfast service, which is particularly appreciated by hikers and cyclists.
On the flip side, a few reviews mention drawbacks such as the breakfast being too expensive, not always replenished in a timely manner or lacking certain luxuries like fresh juice or fish. Despite these minor issues, the general consensus leans strongly towards a satisfying and enjoyable breakfast experience that complements a pleasant stay at the hotel.
Overall impressions of dinner at Saillant Hotel Gulpenerland - Auping Hotel Partner are mixed with notable highlights and room for improvement. Guests who experienced the restaurant praised the meals, describing them as delicious and fantastic. The food quality was often deemed excellent, even when the menu was limited and many found the dining experience to be a worthwhile highlight of their stay.
Despite the commendations, numerous reviews highlighted significant issues with dining availability. The restaurant was frequently closed, often due to staffing shortages and this closure was not always communicated before guests' arrival. As a result, many visitors found themselves unable to dine at the hotel and were forced to seek alternative options in the nearby town of Gulpen.
Prices and portion sizes also received mixed feedback. Some guests felt the cost did not match the quality or quantity of food provided, labeling the dining experience as way too expensive with a poor price-quality ratio.
In summary, while the actual food offered at Saillant Hotel Gulpenerland - Auping Hotel Partner received positive feedback for those who could try it, the recurrent closures and lack of communication about these closures proved to be significant drawbacks for many guests.
Saillant Hotel Gulpenerland offers a range of room experiences, often described as spacious, clean and comfortable. Many guests highlight the well-decorated, modern and stylish nature of the rooms, especially appreciating the large rooms with balconies and the clean, spacious bathrooms. Numerous reviews commend the cleanliness and maintenance of the rooms, noting comfortable beds, neat decorations and tasteful designs which are crucial for a restful stay.
However, some rooms, particularly those allocated for guests with pets, could use upgrades in flooring and overall decor. Occasional mentions of outdated furniture and limited lighting suggest that some units might benefit from renovations. Additionally, a few visitors noted problems with room temperature control, finding the rooms and hallways excessively warm at times.
Despite these occasional drawbacks, many guests found the hotel a perfect base for their travels, enjoying its beautiful surroundings and quiet location. The lack of refrigerators, minibars or kettles in rooms was a common point of dissatisfaction, yet the generous room space and good bathroom facilities often compensated for these missing amenities.
The overall sentiment suggests that Saillant Hotel Gulpenerland provides a solid accommodation option with spacious and well-equipped rooms in a tranquil setting, though improvements in room maintenance and updates would enhance the guest experience.
Saillant Hotel Gulpenerland offers mixed feedback regarding the comfort of their beds. Guests frequently mentioned that some beds were very comfortable, citing "good" and "great" beds that allowed for an excellent night's sleep. Many appreciated the soft bedding and overall coziness that some rooms provided. However, a number of reviews pointed out issues with the beds being too soft or sagging, leading to disturbed sleep for some guests. There were also comments about the beds being too low and worn out with noticeable spring issues in certain mattresses. Despite these complaints, several guests still had positive experiences with their beds, noting that they slept wonderfully and found the beds to be lovely. Nevertheless, consistency in bed quality appears to be a concern with some individuals suggesting that replacements or updates might be necessary. This indicates a disparity in guest experiences, wherein some found comfort while others called for improvements.
Saillant Hotel Gulpenerland receives mixed reviews when it comes to cleanliness. On a positive note, many guests highlighted that the hotel and rooms were clean, spacious and well-maintained with modern and clean bathrooms. Some appreciated the clean spa, tidy and fresh environment and nicely decorated rooms. Descriptions of the rooms often included terms like neat, well-kept, beautiful and very clean, making these aspects a strong point for the hotel.
However, numerous guests expressed concerns about cleanliness. Common issues included dusty rooms, dirty carpets and stained tiles. Bathrooms were frequently mentioned as areas needing better cleaning with reports of mold, clogged drains and limescale. Some found the condition of the carpets and the overall maintenance of the hotel in need of serious attention, noting outdated and damaged fixtures. Housekeeping did not always meet expectations with several guests pointing out that their rooms were not cleaned during their stay and that basic cleaning tasks like vacuuming or emptying waste bins were sometimes overlooked. There were also mentions of unpleasant smells and cobwebs in several reviews.
Consistency seems to be a challenge for the hotel, as some visitors had pristine experiences while others faced significant hygiene issues. The general consensus indicates that while the hotel has potential with its clean and spacious environment, there is a pressing need for improved attention to detail in the cleaning and maintenance routines.
The staff at Saillant Hotel Gulpenerland - Auping Hotel Partner consistently receive high praise for their friendliness and helpfulness. Guests frequently describe the team as friendly, kind, polite and accommodating. The reception staff, in particular, are noted for their warm and welcoming demeanor, providing a courteous and supportive experience upon arrival.
However, some guests noted issues related to understaffing and long waiting times at reception, which occasionally affected service quality. There were instances where requests, such as for extra pillows, were not fulfilled and a few guests mentioned that certain staff members seemed stressed or lacked professional experience. Despite these occasional shortcomings, the general sentiment towards the staff remains positive with numerous mentions of their attentiveness, hardworking nature and the warm hospitality extended by many team members.
Overall, while there are areas for improvement, particularly in terms of staff availability and consistency, the majority of guests appreciate the dedication and friendliness of the hotel staff, which significantly contributes to a pleasant stay.
The Saillant Hotel Gulpenerland boasts complimentary WiFi throughout the premises, ensuring guests stay connected whether in their rooms or common areas like the breakfast room. Most reviews highlight the WiFi as a positive aspect, describing it as good and working well. The availability of free WiFi across the hotel property is a notable convenience. However, feedback also indicates inconsistencies with some guests encountering slow or non-functional WiFi. Overall, while the WiFi service generally meets expectations, there may be occasional lapses.
Saillant Hotel Gulpenerland - Auping Hotel Partner offers a noteworthy spa experience that significantly enhances one's stay. The wellness area features a delightful sauna and a Turkish steam bath, both of which guests found to be a welcome and relaxing addition. The sauna, frequently described as clear, clean and beautiful, is particularly praised. Open from 11am to 11pm, it's a perfect spot to unwind after activities like biking or hiking. Guests appreciated that the use of the sauna is free, which adds extra value.
However, it's worth noting some areas for improvement. The steam cabin has been reported as broken and a shower door in the spa area needs repair. The spa itself is relatively small and can feel cramped with multiple people. Despite these minor setbacks, the overall experience in the wellness area was positive, making it an enjoyable part of the stay at the hotel.
In a picturesque location, Saillant Hotel Gulpenerland - Auping Hotel Partner offers a variety of experiences for travelers seeking a weekend getaway. The hotel is widely praised for its beautiful building and good price-to-quality ratio. Guests appreciate the spacious and comfortable rooms with some noting them as being up to a 4-star standard. The cleanliness of the hotel is acknowledged, although a few mentioned it could be dusty in certain areas.
Despite being clean and well-maintained, the hotel falls short of the luxury one would expect from a 4-star establishment. Some guests felt that the amenities and overall experience were closer to a budget hotel rather than a premium one. The breakfast in particular received criticism for not meeting 4-star standards.
One of the highlights of the stay includes the convenience of free and easy parking right in front of the hotel. Overall, Saillant Hotel Gulpenerland is seen as good value for money with a great location and impressive surroundings, though it may not provide the full luxurious experience anticipated from its 4-star rating.
Saillant Hotel Gulpenerland - Auping Hotel Partner presents itself as a dog-friendly destination with facilities that cater to guests traveling with their pets. The hotel allows pets and provides amenities such as dog beds and bowls, making it a suitable option for those who want to bring along their furry companions. Guests have noted that the staff is very kind to dogs, enhancing the pet-friendly atmosphere. However, there are some restrictions; dogs are not permitted in the restaurant or breakfast area, which some guests have found inconvenient. Additionally, the fee for bringing a small dog is €15 per night, a cost that some guests felt was not well-communicated upfront. Despite these limitations, many appreciated the hotel's welcoming stance toward pets and the convenience of having their pets with them during their stay.
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Location
The surrounding area is idyllic and quiet, perfect for those seeking tranquility while remaining accessible. Ample parking and easy access to hiking and cycling routes make it a popular choice for active travelers. Guests commend the central placement for visiting nearby attractions like Valkenburg, Maastricht and Aachen, as well as the local restaurants and shopping streets of Gulpen.
The scenic landscapes and serene environment of the hotel's location provide an excellent backdrop for outdoor activities. Whether embarking on active day trips, cycling or hiking, the hotel serves as a great starting point. In addition to its natural beauty, the hotel's proximity to public transport enhances its accessibility, ensuring a pleasant stay for all guests.
Breakfast
Several guests appreciate the friendly and helpful staff who ensure the buffet is adequately replenished and well-presented. The breakfast ambiance, including a cozy breakfast room, also contributes positively to the dining experience. For those with early morning plans, the hotel accommodates with early breakfast service, which is particularly appreciated by hikers and cyclists.
On the flip side, a few reviews mention drawbacks such as the breakfast being too expensive, not always replenished in a timely manner or lacking certain luxuries like fresh juice or fish. Despite these minor issues, the general consensus leans strongly towards a satisfying and enjoyable breakfast experience that complements a pleasant stay at the hotel.
Dinner
Despite the commendations, numerous reviews highlighted significant issues with dining availability. The restaurant was frequently closed, often due to staffing shortages and this closure was not always communicated before guests' arrival. As a result, many visitors found themselves unable to dine at the hotel and were forced to seek alternative options in the nearby town of Gulpen.
Prices and portion sizes also received mixed feedback. Some guests felt the cost did not match the quality or quantity of food provided, labeling the dining experience as way too expensive with a poor price-quality ratio.
In summary, while the actual food offered at Saillant Hotel Gulpenerland - Auping Hotel Partner received positive feedback for those who could try it, the recurrent closures and lack of communication about these closures proved to be significant drawbacks for many guests.
Rooms
However, some rooms, particularly those allocated for guests with pets, could use upgrades in flooring and overall decor. Occasional mentions of outdated furniture and limited lighting suggest that some units might benefit from renovations. Additionally, a few visitors noted problems with room temperature control, finding the rooms and hallways excessively warm at times.
Despite these occasional drawbacks, many guests found the hotel a perfect base for their travels, enjoying its beautiful surroundings and quiet location. The lack of refrigerators, minibars or kettles in rooms was a common point of dissatisfaction, yet the generous room space and good bathroom facilities often compensated for these missing amenities.
The overall sentiment suggests that Saillant Hotel Gulpenerland provides a solid accommodation option with spacious and well-equipped rooms in a tranquil setting, though improvements in room maintenance and updates would enhance the guest experience.
Beds
Cleanliness
However, numerous guests expressed concerns about cleanliness. Common issues included dusty rooms, dirty carpets and stained tiles. Bathrooms were frequently mentioned as areas needing better cleaning with reports of mold, clogged drains and limescale. Some found the condition of the carpets and the overall maintenance of the hotel in need of serious attention, noting outdated and damaged fixtures. Housekeeping did not always meet expectations with several guests pointing out that their rooms were not cleaned during their stay and that basic cleaning tasks like vacuuming or emptying waste bins were sometimes overlooked. There were also mentions of unpleasant smells and cobwebs in several reviews.
Consistency seems to be a challenge for the hotel, as some visitors had pristine experiences while others faced significant hygiene issues. The general consensus indicates that while the hotel has potential with its clean and spacious environment, there is a pressing need for improved attention to detail in the cleaning and maintenance routines.
Staff
However, some guests noted issues related to understaffing and long waiting times at reception, which occasionally affected service quality. There were instances where requests, such as for extra pillows, were not fulfilled and a few guests mentioned that certain staff members seemed stressed or lacked professional experience. Despite these occasional shortcomings, the general sentiment towards the staff remains positive with numerous mentions of their attentiveness, hardworking nature and the warm hospitality extended by many team members.
Overall, while there are areas for improvement, particularly in terms of staff availability and consistency, the majority of guests appreciate the dedication and friendliness of the hotel staff, which significantly contributes to a pleasant stay.
Wi-Fi
Spa
However, it's worth noting some areas for improvement. The steam cabin has been reported as broken and a shower door in the spa area needs repair. The spa itself is relatively small and can feel cramped with multiple people. Despite these minor setbacks, the overall experience in the wellness area was positive, making it an enjoyable part of the stay at the hotel.
4 Star
Despite being clean and well-maintained, the hotel falls short of the luxury one would expect from a 4-star establishment. Some guests felt that the amenities and overall experience were closer to a budget hotel rather than a premium one. The breakfast in particular received criticism for not meeting 4-star standards.
One of the highlights of the stay includes the convenience of free and easy parking right in front of the hotel. Overall, Saillant Hotel Gulpenerland is seen as good value for money with a great location and impressive surroundings, though it may not provide the full luxurious experience anticipated from its 4-star rating.
Dog Friendly
No, Saillant Hotel Gulpenerland - Auping Hotel Partner doesn't have any pool.
Yes, a spa is available at Saillant Hotel Gulpenerland - Auping Hotel Partner.
Yes, Saillant Hotel Gulpenerland - Auping Hotel Partner welcomes dogs.
No, parking facilities aren't available at Saillant Hotel Gulpenerland - Auping Hotel Partner.
No, Saillant Hotel Gulpenerland - Auping Hotel Partner doesn't have a gym.
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