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Summary of reviewsGreenlands Hotel is highly regarded for its exceptional location, nestled in a tranquil countryside setting along the banks of the River Thames. The scenic surroundings offer picturesque views, well-kept gardens and an idyllic atmosphere, making it a serene escape from urban life. Its proximity to Henley-on-Thames and other local attractions further enhances its appeal, offering visitors convenient exploration options.
Guests frequently praise the breakfast at Greenlands Hotel, noting the high quality, variety and delightful settings overlooking the garden and river. The breakfast service is often described as excellent, adding to a positive dining experience. Meanwhile, dinner receives mixed reviews. While the food quality is generally good, variety and availability could be inconsistent, sometimes affected by events like weddings. However, alfresco dining on the terrace overlooking the river remains a highlight.
The rooms are commended for their modern decor, cleanliness and comfort, featuring amenities like satellite TV, coffee machines and mini fridges. Spacious, well-designed bathrooms with great showers also receive positive feedback. Despite some mentions of small room sizes, overheating issues and poor lighting, guests generally appreciate the high standard of cleanliness and comfort.
Cleanliness across the hotel is consistently praised with both rooms and common areas maintaining high standards of hygiene. Guests also appreciate the well-maintained grounds and sustainable products provided.
The staff at Greenlands Hotel are frequently described as friendly, helpful and professional. Many guests highlight the warm and welcoming atmosphere created by the team, who often go the extra mile to ensure a pleasant stay. Specific employees receive commendations for their exceptional service, contributing to an overall positive experience.
WiFi connectivity at the hotel is generally strong and reliable, although a few guests encounter intermittent issues. The free and ample parking is well-received, providing convenience and security for visitors.
The beds receive mixed feedback. While many guests find them comfortable and modern, others find them too firm or creaky with some issues reported regarding pillow quality.
As part of the Henley Business School, Greenlands Hotel offers an environment well-suited for business travelers, complete with modern, secure business centers and a professional atmosphere conducive to meetings and conferences.
The hotel is also noted for its accessibility features with accessible rooms and facilities that cater well to guests with disabilities, making it an inclusive choice for various types of travelers.
Overall, Greenlands Hotel appeals to guests for its picturesque location, comfortable accommodation, commendable breakfast and high standards of cleanliness, supported by friendly and professional staff. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
4-Star Hotel
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Accessible Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Double Room with BalconyFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe, a flat-screen TV and a balcony. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Greenlands Hotel boasts an exceptional location that has won the admiration of many guests. Nestled in a beautiful countryside setting right on the banks of the River Thames, the hotel offers stunning riverside views and peaceful surroundings. Visitors appreciate the tranquility of the area, which is both quiet and scenic, providing a perfect escape from the hustle and bustle.
The hotel's proximity to Henley-on-Thames, just a short drive or taxi ride away, makes it convenient for exploring this charming town, attending events such as the regatta or visiting nearby attractions like Marlow. The grounds of the hotel are frequently highlighted for their beauty with magnificent trees, well-kept gardens and lovely walks along the river. Guests have described the setting as fabulous, stunning and idyllic with many praising the location as superb or excellent.
Whether enjoying the picturesque views from the dining room, taking a scenic walk by the river or relaxing in the beautiful gardens, the location of Greenlands Hotel offers a delightful backdrop for any visit. Its combination of natural beauty, convenient access to local attractions and serene atmosphere makes it a standout choice for travelers.
Breakfast
At Greenlands Hotel, guests have largely praised the breakfast experience. Many reviews highlight the high quality and extensive choices available, often describing the breakfast as amazing, exceptional and fantastic. The buffet breakfast is frequently noted for its variety with plentiful selections ranging from continental to full English options. Diners appreciated the delicious, well-cooked meals served in beautiful surroundings, such as overlooking the garden and River Thames.
The breakfast service is also commended, described as excellent with helpful staff contributing to the overall enjoyable dining experience. Despite a few mentions of undercooked items or cold dishes, the majority of guests found their breakfast hot, delicious and satisfying. The inclusion of breakfast in the room price and a good selection of buffet items added to the positive feedback. Overall, Greenlands Hotel appears to offer a delightful breakfast that has left most guests very pleased with their stay.
Dinner
Greenlands Hotel offers a mixed dining experience with several reviewers praising the quality of the food, particularly highlighting the breakfast as excellent and delicious evening meals that are reasonably priced. The bar has also been noted for its good food with some even describing the dinners as fantastic and of five-star quality.
However, there are recurring mentions of limited dinner menu options and some food items being unavailable, contributing to a less varied dining experience. The dinner service also appears to be inconsistent with some guests experiencing delays and short serving times and in some instances, the restaurant closing early or being unavailable due to events like weddings.
While alfresco dining on the terrace overlooking the river is possible, enhancing the overall experience, the dinner venue and atmosphere occasionally fell flat with some guests finding it poor or disappointing. Despite these inconsistencies, for those looking for good food in a relaxed setting, Greenlands Hotel's bar and terrace provide a decent option, particularly when the full restaurant facilities are in operation.
Rooms
The rooms at Greenlands Hotel receive extensive praise for their modern, well-equipped and comfortable environment. Guests frequently highlight the spaciousness and cleanliness of the rooms, describing them as beautiful, tidy and furnished with high-quality bathroom amenities. Many reviews point out the modern decor and excellent facilities, including satellite TV, a coffee machine and a mini fridge in most rooms, contributing to a comfortable stay.
The beds are generally noted to be comfortable with some rooms offering beautiful views and ample space. The bathrooms also receive compliments for being stylish and well-designed with great showers frequently mentioned.
However, some reviews mention issues such as rooms being too small or excessively hot, particularly in summer. Occasional complaints about poor lighting, especially in the bathrooms and room decor lacking character were also noted. Despite these minor issues, the overall feedback emphasizes a high standard of cleanliness, comfort and modernity, making it a favorable choice for travelers seeking stylish and contemporary accommodation. The picturesque setting of the hotel also adds to the overall appeal, enhancing the guest experience.
Beds
Greenlands Hotel offers a mixed experience when it comes to bed comfort. Many guests praised the comfortable, clean and modern beds, often highlighting the quality of the king-size beds and the spaciousness of the rooms. Descriptors such as "comfortable," "very comfortable," and "extremely comfortable" frequently appear, suggesting that restful sleep is within reach for many visitors.
However, not all feedback is positive. A notable number of guests mentioned that the beds were too firm or even extremely hard, leading to a less than ideal sleeping experience for some. Issues like creaky beds and stiff bed sheets were also pointed out, along with dissatisfaction regarding the quality of pillows, which some found uncomfortable.
In summary, while Greenlands Hotel boasts comfortable and sizable beds for many, there are some inconsistencies that potential visitors should be aware of, particularly concerning bed firmness and additional bedding comfort.
Cleanliness
Greenlands Hotel has garnered a stellar reputation for its impressive cleanliness, as consistently highlighted by numerous guest reviews. The rooms are frequently described as very clean, well-furnished and modern, often reaching an exceptional standard of tidiness. Guests appreciate the ample storage, lovely decor and sustainable products found in the rooms, contributing to an overall sense of comfort and relaxation.
The hotel's common areas also maintain high cleanliness standards with grounds and facilities receiving praise for their upkeep. The environment remains pristine and well-maintained, ensuring a comfortable and quiet stay for visitors.
Additionally, the hotel's dedication to using clean bedding and modern bathroom fittings has not gone unnoticed. Complaints about cleanliness are rare with a few mentions of bathroom hygiene needing improvement and isolated incidents of spots not being up to the usual standard. However, these are exceptions rather than the norm in the overwhelmingly positive feedback on the hotel's cleanliness.
Overall, the Greenlands Hotel promises a clean, comfortable and well-organized environment, making it an appealing choice for travelers prioritizing hygiene during their stay.
Staff
Greenlands Hotel has garnered a significant amount of praise for its staff, who are consistently described as friendly, helpful and professional. Many guests highlighted the warm welcome they received, appreciating the attentive and approachable nature of the team. The efficiency and excellent service provided were frequently mentioned with staff going the extra mile in various interactions. Guests noted the welcoming atmosphere with mentions of staff being very polite and courteous.
Particularly notable were the frontline and reception staff, who made remarkable efforts to ensure a pleasant stay. Specific employees were commended for their exceptional service, such as a South African lady at breakfast and individuals like Irina, Jean-Jacques and Toto at reception. Despite a few mentions of unclear staff availability and occasional lapses, the overall sentiment was overwhelmingly positive.
Housekeeping and kitchen staff were also recognized for their helpfulness and politeness. The hotel upheld strong COVID safety protocols, earning further appreciation from guests who felt safe during their stay. Special touches, like water bottles provided, were noted as pleasant additions. Guests thoroughly enjoyed the accommodating environment with staff consistently exceeding expectations.
Wi-Fi
The WiFi at Greenlands Hotel generally receives positive feedback with many guests praising its good and fast connectivity. Users often highlight the strong and reliable WiFi signal, which enhances their stay. However, some guests have reported intermittent issues and difficulties with the WiFi, occasionally finding the instructions hard to understand. Despite these few drawbacks, the overall WiFi experience is favorable compared to mobile network coverage, which several visitors noted as poor, particularly with Vodafone.
Parking
Greenlands Hotel offers guests various perks when it comes to parking. There is ample space available, ensuring that visitors don't need to worry about finding a spot. The parking area is both free and secure, providing peace of mind for those leaving their cars overnight. Despite some comments about the car park requiring a bit of a walk, most guests found the parking to be convenient and easy. Reserved spaces are also available, adding to the overall convenience. In summary, parking at Greenlands Hotel appears to be well-regarded with plenty of space and security measures in place.
Business
Situated within Henley Business School, Greenlands Hotel offers an environment tailor-made for business travelers. The hotel doubles as a business school, reflecting a primary focus on professional meetings and business-related activities. The facility is praised for its business-friendly environment, making it an ideal location for conferences and meetings. Modern and secure business centers, well-suited for travelers with corporate needs, enhance the professional atmosphere. Guests often commend the good and friendly service, especially during breakfast. Overall, while the accommodations integrate into the school setting, they provide ample amenities for those visiting on business trips, positioning Greenlands Hotel as a perfect choice for business visitors and meetings.
Accessible
Greenlands Hotel has garnered positive feedback for its accessibility features, particularly for guests with disabilities. The hotel includes accessible rooms and is described as wheelchair-friendly, making it conducive for those relying on mobility aids. It is also noted to be elderly-friendly and good for people with various disabilities. The business centre is accessible, adding another layer of convenience for guests who may need to work during their stay. However, it is important to be aware that while the hotel is accessible by bus, it cannot be reached on foot from Henley town centre, which could pose an issue for those relying on ambulatory travel. Some access issues were mentioned and the remote dormitory could present challenges for certain guests. Overall, Greenlands Hotel offers considerable accommodation for guests with disabilities, underscoring its commitment to inclusivity.
No, Greenlands Hotel doesn't have any pool.
No, a spa isn't available at Greenlands Hotel.
No, Greenlands Hotel doesn't allow dogs.
Yes, parking facilities are available at Greenlands Hotel.