The Relais Henley

Henley on Thames 51.53772700, -0.90117400 , Hart Street (Show on Map)
8.9
Excellent


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Summary of reviewsThe Relais Henley is receiving high acclaim from guests, particularly for its prime location in the heart of Henley-on-Thames. Nestled along the river and central to the town, it offers easy access to local attractions such as the regatta, scenic high street and train station. The hotel's picturesque views, historic charm seamlessly blended with modern comforts and spacious, clean rooms with luxurious amenities contribute significantly to the guests' positive experiences.

Guests consistently praise the breakfast experience for its delicious and varied offerings, including made-to-order dishes and traditional favorites like full English breakfasts and pancakes. Despite some minor criticisms about portion sizes and occasional service delays, the majority of reviews highlight the excellent quality of food and the attentive service, which make for a satisfying start to the day.

Dinner at the hotel also garners extensive praise with guests commending the delicious, high-quality food, the inviting decor of the restaurant and the exceptional service from the friendly staff. Despite occasional closures of the restaurant on certain nights, diners appreciate the well-prepared meals and the accommodating atmosphere for families.

Rooms at The Relais Henley are celebrated for their blend of historic elegance and contemporary comfort. Guests laud the super comfortable beds, stylish decor and meticulous cleanliness with many enjoying the tranquil and well-appointed spaces enriched by lovely river views. The hotel maintains high standards of housekeeping and employs efficient heating and cooling systems to ensure a comfortable stay.

Cleanliness is a standout feature across the entire property with reviews frequently mentioning the immaculate rooms and the fresh ambiance enhanced by the use of essential oils. Bathrooms are noted for their sparkling cleanliness and effective water pressure, further contributing to the overall experience of luxury and relaxation.

The hotel's staff receive widespread positive feedback for their friendliness, professionalism and efficiency. Guests appreciate the warm, welcoming atmosphere created by the team, who go out of their way to ensure each stay is enjoyable. Notable mentions of exceptional service from individuals like Elias and Dale reflect the personalized attention guests receive.

Families find The Relais Henley to be a particularly welcoming destination with thoughtful accommodations and a secure, family-friendly environment. Staff members are attentive and helpful, ensuring that both adults and children have a pleasant and memorable stay.

Overall, the beds at the hotel stand out as a highlight with many guests describing them as extremely comfortable and conducive to excellent sleep. The luxurious linens and detailed touches, like evening turndown service with chocolates, enhance the overall comfort.

Despite some occasional criticisms, such as the lack of parking or varied service experiences, The Relais Henley offers an exceptional value for money. The hotel’s location, beautifully refurbished interiors and high standard of facilities deliver a luxury experience that many guests equate to five-star quality. The Relais Henley provides a lasting impression as a top choice for travelers seeking a comfortable, stylish and relaxing stay.
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Categories
Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Double Room The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower. The double room offers a safe deposit box, an electric kettle, tumble dryer, a carpeted floor and a flat-screen TV. The unit has 1 bed.

King Room - Disability Access The double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

King Room The double room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. The double room provides a safe deposit box, an electric kettle, tumble dryer, a carpeted floor and a flat-screen TV. The unit has 1 bed.

Family Room The family room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower. The family room provides a safe deposit box, an electric kettle, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.

Deluxe King Room The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower. The double room offers a safe deposit box, an electric kettle, tumble dryer, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

Superior Studio Providing free toiletries, this studio includes a private bathroom with a shower. The air-conditioned studio provides a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as river views. The unit offers 1 bed.

Superior King Room Featuring free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room features a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as river views. The unit has 1 bed.

Guest Reviews
8.9
Excellent
Location
'The Relais Henley' is receiving an overwhelmingly positive response from its guests, particularly for its prime and stunning location. Nestled in the heart of Henley-on-Thames, the hotel is conveniently situated right on the river and central to the town, making it ideal for exploring local sights and events such as the regatta. Visitors appreciate the easy access to both the town's high street and the beautiful riverside, enhancing their overall experience.

The hotel's location is often described as perfect, fabulous and fantastic, providing picturesque views of the river and the iconic Henley Bridge. The convenience of being downtown ensures that everything guests need is just a short walk away, including the local train station. The building itself is beautifully refurbished, offering a blend of historic charm and modern comforts and providing spacious, clean and comfortable rooms with luxurious amenities.

Guests also highlight the exceptional service from the friendly and helpful staff, further enhancing the welcoming atmosphere of the hotel. Whether they are enjoying a high-pressure shower, a well-prepared breakfast or simply taking in the lovely river views from their rooms, visitors consistently praise the immaculate and well-furnished environment.

In summary, 'The Relais Henley' boasts an unparalleled location in Henley-on-Thames, coupled with superior accommodations and attentive service, making it a top choice for travelers looking to explore the area while enjoying a comfortable and relaxing stay.

Breakfast
The breakfast experience at The Relais Henley has generally received high praise from guests. Many reviews highlight the breakfast as delicious, excellent and very tasty with both buffet and hot options available. The quality of food is consistently praised with particular compliments for made-to-order dishes, homemade granola and cooked options such as the full English breakfast and perfect pancakes.

Guests have enjoyed a range of choices on the breakfast menu, describing it as comprehensive, diverse and offering good quality and portion sizes. The service is often described as attentive and efficient with special mentions of staff members contributing to a relaxed and enjoyable dining experience.

However, a few reviews indicate areas for improvement. Some guests felt that the continental breakfast had limited choices, the breakfast buffet could appear tired and the service at times could be slow or chaotic. There's also feedback suggesting that the breakfast portion sizes could be larger and that the inclusion of breakfast in the room rate would be appreciated.

Overall, the breakfast at The Relais Henley is well-regarded for its quality, variety and service with the majority of guests leaving satisfied with their morning dining experience.

Dinner
Dinner at The Relais Henley consistently receives high praise from guests, who highlight the delicious and superb quality of food served in the well-decorated and inviting restaurant. The excellence extends beyond the meals with commendations for both the promptness of service and the friendliness and helpfulness of the staff. Diners appreciate the top-quality ingredients, particularly noting great desserts crafted by a top chef in the kitchen. Families with young children felt well-accommodated, adding to the welcoming atmosphere.

Despite some instances when the restaurant was closed, such as on Sunday, Monday and Tuesday nights, the positive reviews overshadow this inconvenience. Overall, an enjoyable meal complemented by genuine and brilliant restaurant staff makes dining at The Relais Henley a notable experience.

Rooms
The Relais Henley garners high praise for its rooms, which are characterized by a lovely blend of historic charm and modern comfort. Guests repeatedly highlight the spacious and cozy rooms, many of which offer picturesque views of the river. The rooms are not only beautifully decorated but also meticulously clean, ensuring a relaxing and pleasant stay.

Comfort seems to be a key theme with guests lauding the super comfortable beds and high-quality bed linens. Many reviews note the rooms' stylish decor, welcoming touches and overall tranquility despite the central location. Features such as large TVs, tea and coffee making facilities and quality bathroom fittings contribute to the positive experience.

Although some rooms were described as small, they were still well-appointed and decorated, making efficient use of space without compromising on comfort. Guests consistently mention the excellent housekeeping, including daily servicing and turn-down service, emphasizing the meticulous cleanliness maintained throughout the hotel.

In addition to the comfortable rooms, guests appreciated the quiet ambiance and efficient heating and cooling systems. The hotel's attention to detail and guest comfort, reflected in everything from the decor to the pillow quality, ensures a consistently exceptional experience for visitors. Despite the occasional inconvenience, such as initial room temperature or streetlight illumination, the overall sentiment is overwhelmingly positive, making The Relais Henley a highly recommended destination for comfort and style.

Beds
The beds at The Relais Henley have received overwhelmingly positive feedback from guests. Many have described the beds as extremely comfortable, often highlighting the top-quality linen that accompanies them. A significant number of reviews emphasize that the beds are super comfortable with some guests even stating that they experienced the comfiest sleep of their lives. From large, supremely comfortable beds to those turned down with chocolates during the evening, the attention to detail is apparent. Guests also appreciated the clean, spacious rooms and the exceptionally friendly and helpful staff, adding to the overall comfort and satisfaction of their stay. However, a few mentioned that the mattress was too hard or that the bed was smaller than expected. Despite these occasional criticisms, the majority of visitors found the beds to be a standout feature of their experience at this elegant hotel.

Cleanliness
The Relais Henley shines in terms of cleanliness, consistently delivering a spotless experience across the board. Guests frequently mention the superbly clean rooms, which are not only immaculate but also comfortably luxurious, often featuring beautiful views of the river. The bathrooms are particularly noted for their sparkling cleanliness and excellent water pressure in the showers. Throughout the hotel, there is a fresh and appealing scent of essential oils, adding to the welcoming atmosphere.

The facilities are clean and well-appointed, offering good quality toiletries that enhance the stay. The hotel's high cleaning standards are evident in all areas, from the spacious and comfortable rooms to the entire property, which is described as very clean and fresh. Additionally, the combination of friendly staff and a good quality breakfast contributes to the overall positive experience.

While the lack of a car park might be a minor inconvenience for some, most guests seem exceptionally pleased with the level of cleanliness and comfort provided by The Relais Henley, making it a top choice for travelers seeking a pristine and relaxing environment.

Staff
The reviews for 'The Relais Henley' highlight a consistent theme: the outstanding quality of the staff. Guests frequently praised the staff as friendly, welcoming and efficient. Notable individuals, such as Elias and Dale, received special mentions for their exceptional service. Reviewers appreciated the charming and professional demeanor of every staff member, noting that they were always polite and attentive.

From the front desk to the dining area, staff members were seen as helpful and genuinely invested in making guests' stays enjoyable. Attentiveness extended to areas like accommodating dietary needs, ensuring every guest felt comfortable and well-cared-for. The staff’s friendliness and their readiness to go the extra mile resonated deeply with guests, making their experiences feel special and personalized.

Overall, the professionalism and warmth of the staff at 'The Relais Henley' stood out as a defining feature, contributing significantly to the hotel’s high standards and the positive guest experiences.

Family
The Relais Henley stands out as a family-friendly destination, showing a great attention to detail and providing a welcoming atmosphere for all ages. Staff members are not only friendly and helpful but also go out of their way to accommodate guests, including families with young children. Whether it’s the supportive service during a booked stay or personalized assistance during a busy period, the team ensures everyone feels comfortable. The family environment and good security features further enhance the appeal for those traveling with kids. For those celebrating special occasions, the staff's hospitality makes the experience even more memorable.

4 Star
The Relais Henley offers an exceptional value for money with a mix of three and four-star prices, providing a high standard experience that many guests find truly five-star. The hotel is situated in a highly praised location with multiple reviews highlighting its brilliant, great and amazing positioning. Visitors appreciate the lovingly renovated and lovely refurbished interiors, which contribute to the upscale four-star experience. Despite some concerns about the lack of parking and service not consistently meeting four-star expectations, the overall ambiance and facilities of The Relais Henley received commendations with some guests finding it impossible to fault the hotel.

Luxury
The Relais Henley offers an exquisite luxury experience, epitomized by its noted luxury amenities and décor. Guests praise the stylish and comfortable rooms, beautifully furnished with a warm and inviting ambiance. The luxurious rooms and bathrooms are described as crisp, clean and a joy to use with luxurious bedding that enhances the comfort of the stay. The lovely and helpful staff go above and beyond to make each stay special, ensuring guests feel completely comfortable and eager to return. The hotel's decor in both the rooms and public areas is very attractive, contributing to the overall relaxed luxury. With top-tier hotel facilities and friendly staff, The Relais Henley certainly belongs in the luxury class for hotels, providing a very luxurious and comfortable stay that leaves a lasting impression.


No, The Relais Henley doesn't have any pool.

No, a spa isn't available at The Relais Henley.

No, The Relais Henley doesn't allow dogs.

No, parking facilities aren't available at The Relais Henley.

No, The Relais Henley doesn't have a gym.

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