Leonardo Hotel and Conference Venue Hinckley Island

Hinckley 52.51304400, -1.35505200 , Watling St (Show on Map)
8.1
Very Good


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Summary of reviewsLeonardo Hotel and Conference Venue Hinckley Island stands out as a strategically located destination, offering easy access to key routes like the M69 and nearby cities such as Hinckley and Leicester. Guests appreciate the convenience of ample free parking, making it a practical choice for both business and leisure travelers. Despite its somewhat isolated position, the hotel's proximity to landmarks such as Brindley Place and the National Space Centre is a major advantage, making it an ideal stopover or events destination.

The breakfast experience is generally well-received, noted for its variety and quality. The buffet caters to diverse tastes, including those requiring gluten-free options and the plentiful choices impress many guests. However, peak times can result in long waits and occasional lapses in replenishment and cleanliness. Despite this, many find breakfast to be a highlight of their stay, enhanced by friendly staff and ample food choices.

Dining at the hotel receives mixed feedback. The Marco Pierre White restaurant garners praise for delicious meals, although opinions on value for money vary. The Triumph bar also offers tasty food, though some find the quality inconsistent. Pricing is a recurring point of contention with some feeling the meals are overpriced. Service levels fluctuate, but the general atmosphere is marked by efficient and friendly staff.

The rooms are spacious, modern and mostly clean with many guests enjoying the comfort and amenities provided. Occasional issues such as dusty rooms, stains and noise disturbances are noted with a lack of air conditioning and minibars being minor drawbacks. Nonetheless, the staff's friendliness and the overall room comfort contribute to a positive experience.

Cleanliness across the hotel is generally commendable, though there are occasional lapses. Guests appreciate the stylish design and well-maintained common areas such as the bar and dining rooms. However, the cleanliness in leisure facilities like the pool area varies with some reporting issues. Attention to deep cleaning in certain areas could enhance guest satisfaction.

The staff is a significant asset to the hotel, frequently praised for their friendliness, professionalism and dedication to guest service. Isolated incidents of less friendly service do not detract from the overall positive impression with many guests noting the staff's excellent handling of large events and their willingness to assist.

Wi-Fi connectivity receives mixed reviews with some guests satisfied with the service while others experience weak or nonexistent signals, particularly in certain parts of the hotel. Nonetheless, this does not significantly affect the broader positive experiences regarding the hotel's amenities.

The gym is well-regarded, noted for its cleanliness and well-maintained equipment, despite some outdated aspects and occasional broken equipment. The broader leisure facilities, including a pool, sauna, steam room, jacuzzi and spa, are highlights, though they can become busy and booking in advance is sometimes necessary. The pool area with its pleasant and warm environment, is particularly appreciated by families and adds to the hotel's appeal.

Ample and convenient parking is another positive feature, although the parking area can occasionally become crowded or dark. The ease of finding parking spaces and the separate areas for events and hotel guests enhance the overall convenience.

Finally, the hotel is a family-friendly venue with spacious, well-appointed family rooms and amenities that cater to parents and children. The presence of a pool and other leisure activities makes it a popular choice for family getaways, contributing to a well-rounded and enjoyable stay for guests of all ages.

In summary, Leonardo Hotel and Conference Venue Hinckley Island appeals with its strategic location, spacious and comfortable accommodations, friendly staff and quality amenities, making it a preferred choice for a variety of travelers, despite minor areas that could benefit from improvement.
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Hotel Taking Steps Towards Sustainability

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Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types
Superior Double or Twin Room This room includes tea and coffee facilities, mineral water, 10% food and beverage discount and complimentary daily coffee.

Standard Double Room These spacious rooms have contemporary décor and modern furnishings. They each feature easy chairs with a coffee table, a refreshment tray and TV. The large bathroom provides complimentary toiletries and a hairdryer, whilst there are also ironing facilities.

Superior Double Room This room includes tea and coffee facilities, mineral water, 10% food and beverage discount and complimentary daily coffee.

Standard Double or Twin Room These rooms have contemporary décor and modern furnishings. They each feature chairs with a coffee table, a refreshment tray and TV. The large bathroom provides complimentary toiletries and a hairdryer, whilst there are also ironing facilities

Executive Super King This room includes tea and coffee facilities, mineral water, 10% food and beverage discount, luxury toiletries, complimentary newspaper on request, coffee & tea maker, mini fridge, in room safe, complimentary daily regular sized coffee, late checkout until 2pm.

Standard Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room offers a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.

Superior Triple Room This room includes tea and coffee facilities, mineral water,10% food and beverage discount and complimentary daily coffee.

Guest Reviews
8.1
Very Good
Location
Nestled conveniently near the M69, Leonardo Hotel and Conference Venue Hinckley Island offers guests a strategic location with ample advantages, making it an ideal choice for both business and leisure travelers. The hotel enjoys easy access to major routes and is close to Hinckley, Leicester and other great cities, providing a variety of dining, shopping and entertainment options nearby. The ample free parking is a notable perk, ensuring seamless travel experiences for those driving.

While some guests noted the hotel's relatively isolated position, this did not overshadow the benefits of its close proximity to key landmarks and attractions like Brindley Place and the National Space Centre. For visitors attending local events or seeking a convenient stopover, the location serves perfectly. Although navigation can occasionally pose challenges, the positives of its strategic location and accessibility far outweigh any minor inconveniences.

The hotel's expansive property offers comfortable accommodations with good-sized rooms, complemented by a welcoming reception area and friendly staff. Despite some mixed feelings about the hotel's setting, the majority highlight its great location, making it a top pick for travelers seeking both tranquility and connectivity in the area.

Breakfast
The breakfast at Leonardo Hotel and Conference Venue Hinckley Island generally earns high marks from guests for its variety and quality. Many reviewers describe the breakfast as great, excellent and amazing, highlighting a broad selection of foods that cater to both adults and children, including notable gluten-free options. The buffet style is appreciated for its extensive choices, from hot and well-prepared meals to fresh fruits and plentiful coffee and juice.

Several guests commend the breakfast as one of the best they've experienced in UK hotels, praising the plentiful options and quality. Vegetarian options, however, have received mixed feedback with some expressing dissatisfaction with the selection and quality. The complimentary drinks and breakfast vouchers were a pleasant surprise for many, enhancing their overall experience.

Nevertheless, the breakfast experience is not without its shortcomings. Some guests have reported chaotic conditions during busy times with long waits for tables and certain food items not being replenished promptly. The breakfast area being messy and unclean was also a point of criticism, alongside comments about specific items like sausages and bacon lacking taste. Despite these issues, many guests still find the breakfast well worth the money, enjoying the friendly staff and the ample options available.

In summary, while the breakfast at Leonardo Hotel and Conference Venue Hinckley Island impresses many with its variety and quality, occasional lapses in management during peak times and some specific food quality issues suggest there is room for improvement.

Dinner
Dining at the Leonardo Hotel and Conference Venue Hinckley Island draws mixed reviews from guests, emphasizing both the highs and lows of the culinary experience. On a positive note, the Marco Pierre White restaurant often receives high praise for its first-class and delicious meals, though some diners find it merely adequate or disappointing given the premium prices. Guests also appreciate the tasty and nicely cooked food at the Triumph bar, although opinions vary on the quality with some describing it as fabulous and others as poor or disappointing.

The price of food at the hotel is a common concern with numerous reviews highlighting it as overly expensive, both at the restaurants and the bar. Despite the cost, the quality doesn't always meet expectations with several guests describing their meals as mediocre, cold or not up to standard. Portions are also mentioned as being on the smaller side.

Service levels vary with some guests experiencing slow dinner service and others commending staff for their attentiveness and effort. The ambiance and dining environment have mixed reviews, ranging from descriptors like grubby and dark to mentions of efficient and friendly service.

Overall, while there are standout positive experiences, many guests feel the dining options could benefit from improvements in both quality and pricing, alongside better consistency in service.

Rooms
The Leonardo Hotel and Conference Venue Hinckley Island has garnered mixed reviews concerning its rooms with a strong focus on space and cleanliness among its highlights. Most guests appreciated the spacious and well-decorated rooms, noting that they are large, modern and comfortable. Many found the beds to be exceptionally comfortable and appreciated the ample room for families. Modern amenities like tea and coffee facilities add to the overall positive experience.

However, some guests noted areas for improvement. There were occasional comments about cleanliness issues, such as dusty rooms, stains on carpets and poorly maintained bathrooms. Noise was also a concern for some with references to rooms not being soundproofed and disturbances from nearby conferences or late-night music. Additionally, the lack of air conditioning and minibars in rooms was a recurring point of dissatisfaction.

Overall, the hotel offers a good mix of modern facilities and spacious accommodation, making it a comfortable stay for many. Yet, there is room for improvement in terms of consistency in room maintenance and cleanliness. Despite these drawbacks, the friendly and helpful staff, along with the spacious and comfortable rooms, make it a pleasant option for travelers.

Beds
The Leonardo Hotel and Conference Venue Hinckley Island receives high praise for its bedding accommodations. Guests frequently highlight the spacious and comfortable beds with many referring to them as very comfortable or even the most comfortable they have ever experienced. The beds come in various sizes, including king-size and double beds, which guests found to be particularly luxurious. Cleanliness of the beds is also noted positively with fresh and clean sheets enhancing the experience.

While the majority of guests enjoyed a restful night on these large and cosy beds, a few mentioned issues such as firm pillows or beds that were too hard for their preference. However, these comments are in the minority compared to the overwhelming number of guests who left satisfied with their sleep quality. Luxurious bedding and ample pillows add to the comfort, creating a sense of indulgence for many visitors.

Overall, the beds at Leonardo Hotel and Conference Venue Hinckley Island appear to be a standout feature, providing guests with a reliable combination of comfort and cleanliness.

Cleanliness
Located on Hinckley Island, the Leonardo Hotel and Conference Venue generally receives positive remarks for its cleanliness. Guests frequently highlight the spaciousness and comfort of the rooms, which are described as clean and inviting. The common areas, such as the bar, dining rooms and communal facilities, also receive praise for being well-kept and modern. The hotel's bright and stylish design further enhances its appeal.

The leisure facilities, including the spa and pool, are noted for their cleanliness, although opinions vary on the state of the pool area. While some guests find the pool area clean and well-maintained, others reported issues with cleanliness, particularly in the changing rooms and around the pool. Similarly mixed sentiments are evident regarding the condition of the bathrooms with many found to be spotless, while a few guests mentioned issues like mold and scum.

Housekeeping generally does a commendable job, maintaining high standards of cleanliness across the hotel. Yet, there are occasional lapses with comments about dirty carpets, stained upholstery and some neglected corners. Despite these inconsistencies, the overall impression remains positive with the hotel recognized for its clean environment.

Guest feedback suggests that some improvements could enhance the experience, notably in the cleanliness of the pool, renewal of carpets and more attention to deep cleaning in certain areas. Nonetheless, Leonardo Hotel and Conference Venue Hinckley Island is largely appreciated for its cleanliness, comfort and attractive design.

Staff
The staff at Leonardo Hotel and Conference Venue Hinckley Island receive high praise for their friendliness, professionalism and dedication to guest satisfaction. Consistently described as helpful and accommodating, they create a welcoming atmosphere throughout the hotel. From efficient check-ins to attentive service at the bar and restaurant, the staff's positive attitude and eagerness to assist stand out. Guests frequently mention particular staff members, such as Adam and Chaz, highlighting their exceptional service.

However, the reviews also note occasional lapses with some guests mentioning reception staff being less friendly or slow service. Despite these isolated incidents, the overall impression of the staff is overwhelmingly positive. Guests appreciate the team's ability to manage large events and their willingness to go above and beyond to ensure a pleasant stay. The hotel staff's hard work, courteous demeanor and professional conduct contribute significantly to the overall excellent guest experience at this venue.

Wi-Fi
The Leonardo Hotel and Conference Venue Hinckley Island offers an overall satisfying stay, although the Wi-Fi receives mixed reviews. Guests who enjoyed the connectivity highlighted that the Wi-Fi was good, free and suitable for working needs. Some also mentioned it worked well throughout the complex, despite its size.

However, several reviews noted challenges with the Wi-Fi signal, particularly in certain parts of the hotel and in the rooms. Issues ranged from average quality to weak and poor signals and some rooms reportedly had no Wi-Fi at all. Despite these hiccups, many guests had positive experiences with the hotel's other amenities, praising the comfortable and clean rooms, as well as the convenient parking.

Gym
The Leonardo Hotel and Conference Venue Hinckley Island offers a gym that receives quite positive feedback from its guests. Many visitors found the gym to be nice, clean and well-maintained, noting the good gym facilities and modern equipment. Guests highlighted the decent variety of equipment available, deeming the facilities suitable for a comprehensive workout. The gym's cleanliness, including the spotless changing rooms, was frequently mentioned.

Despite the generally favorable reviews, a few guests pointed out that the fitness center felt smaller than anticipated and noted some dated aspects in need of refurbishment. There were mentions of broken equipment and the lack of air conditioning on hot days was a drawback for some users.

Additionally, the gym is part of a broader leisure club that includes a pool, sauna, steam room, jacuzzi and spa, which many found to be a lovely and convenient feature. Overall, the gym at Leonardo Hotel and Conference Venue Hinckley Island is well-regarded for a hotel setting with good facilities and equipment, although there are minor areas that could benefit from improvement.

Pool
The pool at Leonardo Hotel and Conference Venue Hinckley Island is often praised for its pleasant and relaxing atmosphere, making it a popular highlight among guests. Many found the pool area to be lovely, clean and well-maintained with warm and clear water providing an enjoyable swimming experience. The additional leisure facilities, such as the jacuzzi, steam room and sauna, were also well-received, though some guests mentioned these areas could become quite busy, especially during weekends.

The pool’s temperature was frequently noted as ideal and the environment allowed for a comfortable and ventilated swim. Families particularly appreciated the child-friendly aspect of the pool with many children enjoying everyday swims and having fun in the water. The jacuzzi was also mentioned positively for its warmth and comforting experience.

However, the pool area did face some criticisms. At times, it became overcrowded, loud and required pre-booking, which some guests found inconvenient. There were also remarks about the occasional lack of cleanliness and strong chemicals in the water, particularly in the jacuzzi. A few reviews noted that the pool area could feel unclean or poorly maintained at times and the necessity to book pool time in advance was frustrating for some visitors.

Despite these issues, the indoor pool remains a central and enjoyable feature of the hotel's leisure offerings with many guests appreciating the opportunity to relax poolside and take advantage of the various facilities available. Overall, the pool at Leonardo Hotel and Conference Venue Hinckley Island successfully enhances the guest experience, provided one navigates around its busier periods and booking system.

Parking
The Leonardo Hotel and Conference Venue Hinckley Island generally receives positive remarks for its parking facilities. Guests frequently note the availability of ample, free parking spaces, which makes it convenient for those driving to the venue. The hotel offers a massive car park and, although some have mentioned that it can get crowded or dark at times, most guests report finding parking easy and stress-free.

The layout of the parking and its handy location garner praises with separate areas designated for event and hotel guest parking. Meanwhile, the competitive pricing for parking is an added bonus. Despite a few mentions of issues such as cars being broken into or the need for a code to exit, the overall sentiment remains favorable towards the parking at the venue, highlighting its convenience and accessibility.

Family
The Leonardo Hotel and Conference Venue Hinckley Island emerges as a popular destination for family getaways. With its spacious family rooms, which are frequently described as large, quiet and comfortable, it's well-suited for accommodating parents and kids alike. Many reviews highlight the hotel as child-friendly, emphasizing amenities such as a pool that children particularly enjoyed. Family-friendly messages and good facilities add to the appeal, creating a welcoming atmosphere for both adults and children.

Several families reported having a memorable time, whether celebrating special occasions or just enjoying a lovely family break. Upgraded accommodations, like the executive family room, further enhance the experience for some guests. The hotel is often noted for being a wonderful place for a family holiday with kids engaging in various games and activities.

However, there are occasional challenges, such as issues with room availability and occasional disturbances from other children, pointing to areas for potential improvement. Despite some minor drawbacks, such as noisy pub areas and specific incidences requiring better supervision, the overall sentiment remains positive. This venue stands out for its dedication to family-friendly amenities and creating a fun, accommodating environment for families to relax and enjoy their stay.

4 Star
Leonardo Hotel and Conference Venue Hinckley Island is highly regarded for its modern, cozy and spotless environment that supports its four-star rating. Guests frequently commend the hotel for its helpful staff, reflexible policies and an array of facilities, making it a great value for money. The hotel's restaurant and leisure amenities are often highlighted as lovely and conducive to a pleasant stay. The establishment is consistently described as beautiful and super clean, meeting expectations of a high-quality four-star venue. Families will find the facilities accommodating, reinforcing the hotel's reputation as a good destination for family getaways. Despite a few comments suggesting that some rooms may not fully meet the four-star standard, the overall sentiment remains positive with many guests planning to return for future visits.

Accessible
The Leonardo Hotel and Conference Venue Hinckley Island is generally well-regarded for its accessibility features. Guests with disabilities noted that the accessible rooms were perfect for their needs with an overall layout that made for easy access throughout the hotel. The helpful and accommodating housekeeping staff added to the positive experience, particularly around the pool area. The hotel's location is also easy to find and offers good access to nearby motorways.

However, there were some drawbacks mentioned. One guest found the accessibility options limited and another reported difficulty finding the hotel. A blocked disabled toilet and the absence of air conditioning were also noted as problematic, as well as challenges in obtaining a fridge for necessary items. Despite these issues, the accessible facilities and helpful staff contribute significantly to making it a viable choice for guests with disabilities.

Indoor Pool
The indoor pool at Leonardo Hotel and Conference Venue Hinckley Island receives mixed feedback from guests. On the positive side, many appreciated the clean and warm pool, describing it as lovely, safe and enjoyable for both adults and children. The swimming pool and steam room have been highlighted as good experiences with users noting the well-maintained spa and pool area, including a jacuzzi and sauna. The space within the hotel and the atmosphere in the pool area also receive compliments, contributing to a relaxed and enjoyable time.

However, some challenges have been pointed out. The pool can be overly chlorinated, leaving an unventilated feel at times. There are mentions of the pool being dirty on occasion and the leisure area not being clean or adequately maintained. Guests also note the indoor pool is small and can become crowded quickly, necessitating pre-booking to ensure access. The booking system itself has led to some inconvenience with the pool closing early on some days and limited availability during busy periods.

In conclusion, while the pool area offers a generally positive and family-friendly experience with well-maintained facilities, potential visitors should be prepared for crowding and might need to book their swim times in advance to ensure availability.


Yes, Leonardo Hotel and Conference Venue Hinckley Island has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Leonardo Hotel and Conference Venue Hinckley Island.

No, Leonardo Hotel and Conference Venue Hinckley Island doesn't allow dogs.

Yes, parking facilities are available at Leonardo Hotel and Conference Venue Hinckley Island.

Yes, Leonardo Hotel and Conference Venue Hinckley Island has a gym.

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