Bel Marina Hoi An Resort
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Summary of reviewsBel Marina Hoi An Resort is highly praised for its exceptional location on the riverbank, offering easy access to Hoi An's Old Town and vibrant night markets. The serene yet central setting provides a perfect base for exploring the city's historic attractions, eateries and shops, all while maintaining a peaceful ambiance. The provision of bicycles enhances convenience for guests wishing to explore the area further.
The breakfast at Bel Marina Hoi An Resort is frequently lauded for its extensive variety and quality, featuring a mix of Western and Asian options. Dishes such as fresh pomelo salad and a well-received egg station are particularly highlighted. While some guests noted occasional busyness during peak times and limited vegetarian choices, the overall breakfast experience remains a significant highlight of many stays, bolstered by the friendly and helpful staff.
Dinner reviews are mixed but generally positive with special events like the Christmas Eve dinner receiving high praise. The variety of Vietnamese dishes, such as beef noodles, is appreciated, though the evening menu is noted for limited options, particularly in Western dishes. Service quality and atmosphere receive mixed feedback, but prices are considered reasonable.
The rooms at the resort are consistently described as spacious, clean and beautifully decorated with many offering spectacular views of the river and pool. Guests appreciate the comfort, modern amenities and immaculate conditions with housekeeping receiving special commendation. Some minor issues, such as occasional noise and outdated elements, are noted but do not significantly detract from the overall positive reviews.
Cleanliness throughout the resort is a standout feature with guests frequently highlighting the spotless rooms, pristine pools and well-maintained grounds. Housekeeping staff are praised for their thorough and consistent efforts, contributing to a restful and hygienic environment.
The staff are overwhelmingly praised for their friendliness, helpfulness and professionalism. Exceptional customer service, particularly from the front desk and housekeeping, leaves a lasting impression with the general manager receiving specific commendation for his attention to guests' needs. The staff's command of English facilitates smooth communication, enhancing the overall experience.
Free Wi-Fi at the resort is decent and functional, though some guests experienced occasional slow speeds and dropped signals in rooms. The free bicycle rentals and shuttle services, especially the beach shuttle, add convenience and are well-received by guests.
The spa facilities at Bel Marina Hoi An Resort receive positive feedback for their cleanliness, luxurious furnishings and excellent service. Guests appreciate the quality of the massages and the well-priced services, despite occasional closures of the spa and gym facilities.
The pools, including a rooftop infinity pool with stunning views and a spacious ground pool with a swim-up bar, are standout features. Guests highlight the cleanliness, good maintenance and pleasant poolside service, making the pool areas a delightful retreat within the resort.
Parking at the resort is convenient and generous with ample and well-maintained free on-site parking. Complimentary transportation options, such as free bike rentals and shuttle services, enhance the guest experience.
Bel Marina Hoi An Resort is particularly family-friendly with facilities designed to cater to families with children. The spacious kid-friendly pool and interconnecting rooms provide an accommodating environment for family stays.
Overall, Bel Marina Hoi An Resort offers a luxurious and serene experience with its outstanding location, excellent amenities and highly praised staff, making it an attractive choice for travelers.
Categories
The breakfast at Bel Marina Hoi An Resort is frequently lauded for its extensive variety and quality, featuring a mix of Western and Asian options. Dishes such as fresh pomelo salad and a well-received egg station are particularly highlighted. While some guests noted occasional busyness during peak times and limited vegetarian choices, the overall breakfast experience remains a significant highlight of many stays, bolstered by the friendly and helpful staff.
Dinner reviews are mixed but generally positive with special events like the Christmas Eve dinner receiving high praise. The variety of Vietnamese dishes, such as beef noodles, is appreciated, though the evening menu is noted for limited options, particularly in Western dishes. Service quality and atmosphere receive mixed feedback, but prices are considered reasonable.
The rooms at the resort are consistently described as spacious, clean and beautifully decorated with many offering spectacular views of the river and pool. Guests appreciate the comfort, modern amenities and immaculate conditions with housekeeping receiving special commendation. Some minor issues, such as occasional noise and outdated elements, are noted but do not significantly detract from the overall positive reviews.
Cleanliness throughout the resort is a standout feature with guests frequently highlighting the spotless rooms, pristine pools and well-maintained grounds. Housekeeping staff are praised for their thorough and consistent efforts, contributing to a restful and hygienic environment.
The staff are overwhelmingly praised for their friendliness, helpfulness and professionalism. Exceptional customer service, particularly from the front desk and housekeeping, leaves a lasting impression with the general manager receiving specific commendation for his attention to guests' needs. The staff's command of English facilitates smooth communication, enhancing the overall experience.
Free Wi-Fi at the resort is decent and functional, though some guests experienced occasional slow speeds and dropped signals in rooms. The free bicycle rentals and shuttle services, especially the beach shuttle, add convenience and are well-received by guests.
The spa facilities at Bel Marina Hoi An Resort receive positive feedback for their cleanliness, luxurious furnishings and excellent service. Guests appreciate the quality of the massages and the well-priced services, despite occasional closures of the spa and gym facilities.
The pools, including a rooftop infinity pool with stunning views and a spacious ground pool with a swim-up bar, are standout features. Guests highlight the cleanliness, good maintenance and pleasant poolside service, making the pool areas a delightful retreat within the resort.
Parking at the resort is convenient and generous with ample and well-maintained free on-site parking. Complimentary transportation options, such as free bike rentals and shuttle services, enhance the guest experience.
Bel Marina Hoi An Resort is particularly family-friendly with facilities designed to cater to families with children. The spacious kid-friendly pool and interconnecting rooms provide an accommodating environment for family stays.
Overall, Bel Marina Hoi An Resort offers a luxurious and serene experience with its outstanding location, excellent amenities and highly praised staff, making it an attractive choice for travelers.
Luxury Resort
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
5-Star Resort
Resort with Outdoor Pool
Guest Reviews
Bel Marina Hoi An Resort enjoys rave reviews for its outstanding location. Ideally situated on the riverbank, the hotel offers easy access to Hoi An's Old Town and vibrant night markets. Guests appreciate the short, often only 5-10 minute, walk to the historic heart of the city, making it a perfect base for exploring the ancient town's attractions, eateries and shops. The central location is both convenient and peaceful, providing a quiet retreat while keeping the main tourist spots within easy reach. Many reviewers highlight the beautiful setting and excellent amenities, combining the charm of a city hotel with the relaxation of a resort. Additionally, the provision of bicycles offers an extra touch of convenience for those wishing to explore the area on two wheels.
At Bel Marina Hoi An Resort, the breakfast experience frequently wins guest approvals. The breakfast offerings are praised for their extensive variety and abundant options, catering to diverse palates. Guests highlight the delicious dishes and the excellent quality of food, often describing the breakfast as fantastic, fabulous or even divine. The buffet includes a mix of Western and Asian options with specific mentions of fresh pomelo salad and a well-received egg station.
However, while the vast selection is mostly appreciated, there are occasional notes of the buffet becoming busy and food items running empty at peak times. Some guests feel that the breakfast could benefit from more variety and improved vegetarian options. A few reviews mention that the quality is good but not extraordinary compared to other five-star hotels.
Despite some critiques about the repetitiveness and the limited choice for certain dietary preferences, the majority of guests seem to enjoy the breakfast experience, frequently describing it as one of the highlights of their stay. The friendly and helpful staff further enhance the breakfast atmosphere, contributing to the overall positive dining experience at the resort.
Guests at Bel Marina Hoi An Resort have shared mixed reviews about their dining experiences. The food and drinks are often described as excellent and well-presented with many guests praising the delicious meals, particularly during special events like the Christmas Eve dinner, which was deemed fabulous and special. The restaurant provides a variety of Vietnamese dishes such as beef noodles and satisfying pizzas, making for some delightful dining moments.
However, the restaurant's evening menu has been noted for a lack of variety and limited choices with some guests suggesting improvements. While the Vietnamese offerings receive praise, Western dishes like beef sirloin do not meet the same standard and overall, the dinner does not match the quality found in local eateries. There is also a noticeable scarcity of vegetarian options and the general food variety could benefit from expansion.
Room service and bar service have been described as just okay with bar service sometimes being rushed despite few customers. Although prices for food and drinks are considered reasonable for the quality provided, the restaurant's atmosphere and limited lunch options have left some guests wanting more. Overall, while the food at Bel Marina Hoi An Resort is good and tasty, enhancements in menu diversity and service quality could elevate the dining experience further.
Bel Marina Hoi An Resort offers rooms that are consistently described as spacious, clean and beautifully decorated. Guests frequently highlight the immense size of the rooms, often describing them as huge, enormous or spacious. Many rooms come with great amenities, modern appliances and well-maintained facilities.
The comfort of the rooms is a recurrent theme with many guests praising the large, comfortable beds and the cozy atmosphere. Some rooms provide spectacular views of the river and pool, which add to the overall allure. Those who stayed in the premier suites appreciated their spaciousness and beautiful decorations. Other notable features include well-designed rooms with great lighting, excellent privacy and functional layouts.
Cleanliness is a standout attribute with many reviews emphasizing the immaculate, super clean conditions of both the rooms and bathrooms. The modern, stylish interiors and well-kept facilities reflect the resort's attention to detail. Some rooms come with additional perks like balconies overlooking the pool or the river, contributing to a serene and picturesque experience.
Although the majority of reviews are highly positive, there are some minor downsides. A few guests noted that certain rooms had issues such as poor soundproofing, noisy environments or outdated elements. Some bathrooms experienced practical issues like the lack of a shower curtain or difficult-to-use showers.
Overall, the rooms at Bel Marina Hoi An Resort are highly praised for their spaciousness, cleanliness, comfort and beautiful decor, making them a desirable choice for travelers seeking a luxurious and serene stay.
Bel Marina Hoi An Resort receives a mix of reviews regarding its bedding. On the positive side, many guests praise the beds for their generous size and comfort, highlighting features such as quality linens and lovely pillows. Descriptions like "extremely large," "super comfortable," and "the most comfortable I've ever slept in throughout Asia" are common, indicating that for some, the sleep quality is exceptional. The resort's beds are often noted to be very comfy and the rooms, being spacious with good storage, enhance the overall positive experience.
However, there are recurring mentions of beds being too firm for some guests' preferences. The firmness of the mattresses has been a notable point of dissatisfaction for several with terms like "too firm," "very firm," and even "uncomfortable" appearing frequently. Additionally, wooden bed frames have been another point of critique with a number of guests reporting creaking and squeaking noises which can detract from the sleeping experience.
Despite these drawbacks, the hotel's beds and bedding generally seem to meet a high standard, likely ensuring a restful night for many of its guests.
Bel Marina Hoi An Resort consistently receives high praise for its cleanliness. Guests frequently highlight that everything from the rooms to the common areas is immaculately cleaned and well-maintained. The property is described as spotless with pristine pools and impeccable grounds enhancing the atmosphere. The housekeeping staff receives special commendation for their thorough and consistent efforts, ensuring rooms are cleaned perfectly with fresh sheets and towels provided daily.
The rooms themselves are noted for being clean, spacious and comfortable, often featuring modern and tasteful designs. Reviewers mention the clean amenities, air conditioning and well-kept facilities. Many found the bedding fresh and comfortable, contributing to a restful stay. Additionally, the bathrooms are modern and very clean, adding to the positive experience.
The resort's maintenance extends beyond the rooms to include clean and well-kept common areas and facilities, enhancing the overall sense of hygiene and order. Even though there are occasional mentions of noise issues and mosquito bites, these are often overshadowed by the overwhelmingly positive feedback on cleanliness.
In summary, Bel Marina Hoi An Resort excels in providing a clean and well-maintained environment, from the spotless rooms to the impeccably kept grounds, making it an excellent choice for travelers prioritizing hygiene and comfort.
The guest reviews for Bel Marina Hoi An Resort overwhelmingly highlight the friendliness and helpfulness of the staff. Many guests noted that the staff went above and beyond to make their stay memorable and were consistently described as warm, welcoming and professional. The front desk and reception staff received specific praise for their exceptional customer service with some reviews mentioning that the staff could not do enough for them. Housekeeping and restaurant staff were also frequently applauded for their efficiency and friendliness.
The resort's staff are described as incredibly accommodating with several mentions of them being quick to respond to any requests, providing extra amenities like water and towels and helping with reservations and arrangements. Notably, the general manager, Robert Menzies, was specifically acknowledged for his attention to guests' dietary needs, adding a personal touch to the overall excellent service.
Guests also appreciated the staff's command of the English language, which facilitated smoother communication. The overall impression is one of a dedicated team that is proactive, attentive and committed to ensuring a pleasant experience for all visitors.
However, there were a few mentions of inconsistency with some reviews noting that the reception staff could have been more helpful or attentive in certain instances. Despite these minor setbacks, the majority of reviews reflect a positive and high-quality experience with the staff at Bel Marina Hoi An Resort.
Bel Marina Hoi An Resort offers free Wi-Fi with better connectivity in common areas and central locations within the resort. Some reviews highlight that the Wi-Fi in the rooms may be unstable with occasional slow speeds and dropped signals, but overall, the Wi-Fi is described as decent and functional. Despite these occasional issues, the free Wi-Fi connection can be strong and fast at times. The resort also provides complimentary bikes, adding convenience for guests looking to explore. The friendly and smiling staff are another notable highlight, contributing to a pleasant stay.
Bel Marina Hoi An Resort's spa facilities have garnered a variety of feedback from guests, predominantly positive. Many visitors praised the spa for its cleanliness, luxurious furnishing and excellent service. Descriptions of the massages often included terms like "great," "wonderful," and "fantastic," with several guests recommending the massage packages available. The skill of the staff was repeatedly highlighted, ensuring a top-notch experience.
The wellness center and sauna facilities were also appreciated with some guests mentioning the well-priced services. The spa layout received positive remarks and the availability of a one-on-one offer was an added advantage. Some visitors mentioned enjoying the 2-for-1 massage and facial deals, which were deemed fabulous.
However, it's noted that at times, the spa and gym facilities were closed, which was a point of disappointment for a few guests. Despite this, the general consensus suggests that the spa at Bel Marina Hoi An Resort offers a delightful and rejuvenating retreat for those looking to unwind.
The pools at Bel Marina Hoi An Resort consistently impress guests, making them a standout feature of the hotel. With two main pools, including a fabulous rooftop infinity pool offering almost 360-degree views of Hoi An, the options are diverse and cater to different preferences. The spacious ground pool is well-appointed with plenty of sun beds and a swim-up bar that guests find very relaxing. The rooftop pool, described as quiet and secluded, is particularly popular for its stunning perspectives and tranquil atmosphere.
Guests often highlight the pools’ cleanliness and good maintenance, adding that the pool areas are beautifully complemented by well-kept gardens. The poolside service is frequently praised with staff ensuring a pleasant experience. Families will find the pools accommodating, as there are significant areas designated for both children and adults.
Some minor drawbacks noted are that the temperature of the pool water can be quite warm, particularly during hot weather and the absence of lifeguards. However, these issues seem minor in comparison to the overall positive experience. With great facilities, including a swim-up bar serving cocktails and open late hours, the pool areas provide a perfect retreat within the resort. The well-serviced areas and scenic views underscore the allure, portraying the pools as both delightful and valuable aspects of the guest experience at Bel Marina Hoi An Resort.
Bel Marina Hoi An Resort offers a convenient and generous parking experience, highly appreciated by guests. The hotel provides ample and well-maintained free on-site parking, ensuring that finding a spot is generally hassle-free. Moreover, the property includes valet services for added convenience. Parking areas around the site are plentiful and the nearby parking options are also easy to access with the assistance of helpful staff.
Guests also value the complimentary transportation options available at the resort. Free bike rentals are widely praised with many visitors taking advantage of this service daily. The availability of free bicycle rentals enhances the overall guest experience, allowing for easy exploration of the scenic surroundings. Additionally, complimentary shuttle services, including regular buses to the beach, offer a seamless way to enjoy nearby attractions. The free beach shuttle is particularly highlighted as a major plus.
Overall, Bel Marina Hoi An Resort excels in providing useful and complimentary transportation amenities, making it an attractive choice for travelers. However, during peak times, the parking area can become crowded, leading to occasional difficulties in maneuvering vehicles.
Bel Marina Hoi An Resort is an exceptional choice for families seeking a welcoming and accommodating environment. The resort is consistently praised for being very family friendly with many reviews highlighting its suitability for families with children. The ambiance at Bel Marina is tailored to cater to family needs, offering interconnecting rooms that provide both independence and connection for larger family units.
The facilities have been designed with kids in mind, featuring a spacious kid-friendly pool and several areas designated for children and adults alike. Families particularly enjoyed the notable size of the children's pool, which was larger than those in other places, allowing for a more enjoyable experience. The presence of a family suite and special birthday celebrations for kids among the available activities indicate a strong focus on comfort and entertainment for younger guests.
Moreover, the resort offers sizable rooms, ensuring a comfortable stay for families of all sizes, including larger groups with multiple children or teenagers. The family-oriented environment is further enhanced by the good family areas and planned activities specifically for kids, making it an ideal destination for a family trip.
Overall, Bel Marina Hoi An Resort is highly recommended for families, providing a setting where both children and adults can feel at home and enjoy a memorable vacation together.
Bel Marina Hoi An Resort is renowned for its proximity to an array of nightlife options, making it an ideal choice for those looking to explore Hoi An's vibrant evening scene. Guests appreciate the hotel's excellent location, as it is just a short walk away from the night market and various lively bars and restaurants. This makes it perfect for evening strolls through town and for soaking in the trendy and lively night atmosphere. Despite being close to the hustle and bustle, the area is described as safe and not overly loud, allowing for a quiet and relaxing stay. Visitors find the access to different nightlife and street market options particularly convenient, citing that the hotel is only three minutes from a major tourist attraction. Overall, the resort's location offers easy access to a varied nightlife, from entertaining bars to bustling street markets, ensuring a richly enjoyable experience.
Located just a short walk from the business center, Bel Marina Hoi An Resort offers a tranquil escape suitable for business travelers seeking both productivity and relaxation. The hotel's business-friendly atmosphere is enhanced by quiet facilities perfect for rest and focused work. Guests appreciate the speedy check-in process that respects their tight schedules and the well-coordinated business services offered, including meeting rooms with good air conditioning systems.
The resort boasts excellent business facilities, including a pleasant conference room and business suite ideal for meetings, complemented by elegant surroundings and attentive staff. Free bike hire is a handy feature for short trips around the area, making it easy to get around. The business rooftop terrace offers a nice spot for informal gatherings or relaxation after a day packed with meetings.
Overall, the resort is great for business travel, offering everything needed for successful business meetings in a serene and supportive environment.
Bel Marina Hoi An Resort is notably close to key points of interest, including the beach, popular tourist attractions, the Night Market and various good shops. The facilities are generally easy to navigate with no steps leading to the bed and accessible entrances and parking. However, there are occasional challenges with accessibility, particularly due to flooding and the surrounding difficult terrain. Despite these issues, the hotel staff make commendable efforts to accommodate guests during such instances.
Bel Marina Hoi An Resort offers an exceptional pool experience praised by guests for its variety and beauty. The resort features multiple pools, including a stunning ground terrace pool, a lovely infinity pool and a magnificent rooftop pool that offers breathtaking views. Guests appreciate the spaciousness and tranquility of the pools, noting their well-maintained conditions and ample space for both adults and children. The rooftop pool, in particular, stands out as a highlight, offering a fantastic swim-up bar and a unique swimming experience under the stars. The large central and saltwater pools with river views further enhance the resort's appeal. With sun loungers, pool towels and kid-friendly areas, the pools at Bel Marina Hoi An provide a delightful retreat for all ages.
Bel Marina Hoi An Resort has garnered high praise from guests, particularly those celebrating their honeymoon. The resort is noted for its romantic atmosphere and lovely views, positioning it as an ideal destination for newly married couples. The honeymoon suites are highly regarded, being described as very comfortable and honeymoon-ready with special touches such as beds decorated to spell out "happy anniversary" and beautiful heart arrangements by the staff.
The ambiance of the resort is consistently highlighted as perfect for honeymooners, making it a wonderful setting for a romantic experience. Guests frequently mention the exceptional hospitality with staff going above and beyond to make their honeymoon stay special. The resort’s location is also deemed excellent for a honeymoon trip, contributing to memorable stays described as very special and beautiful.
In summary, Bel Marina Hoi An Resort is lauded as a perfect resort for honeymooners, thanks to its romantic setting, attentive service and well-appointed suites, making it an outstanding choice for a honeymoon destination.
Nestled in the vibrant city of Hoi An, Bel Marina Hoi An Resort stands as a beacon of luxury, combining tradition and modernity harmoniously. Guests experience lavish comfort in spacious, elegantly designed rooms, including suites that exude opulence. The hotel consistently impresses with its high-end amenities and plush surroundings, promising a splendid stay.
The beautifully maintained gardens and stunning, heated swimming pool offer a tranquil escape with breathtaking city views. Visitors often highlight the upscale facilities and exceptional service, typical of a five-star hotel, contributing to the overall luxury vibe.
Bel Marina Hoi An Resort is celebrated not only for its luxurious spaces but also for its serene and peaceful atmosphere, making it a top choice for those seeking a high-end, restful retreat. The perfect blend of beautiful interiors and exteriors, along with the meticulous attention to detail, firmly positions this resort as one of the most beautiful and luxurious destinations in Vietnam.
Bel Marina Hoi An Resort offers a supremely romantic experience, celebrated for its tranquil location and picturesque river views. Guests frequently highlight the resort’s proximity to Old Town nightlife, allowing couples to enjoy evening activities before returning to a quiet, serene setting. The stunning river vistas, especially during sunset drinks at the pool bar with live music, add to the romantic ambiance.
The resort’s atmosphere is carefully curated to cater to couples, offering features such as petal-covered jacuzzis and cozy rooms with a romantic vibe. Many find the hotel perfect for honeymoons, lauding it as the ideal spot for a romantic getaway. The serene and quiet environment further enhances the romantic setting, making it an excellent choice for couples seeking a loving retreat.
The resort’s emphasis on excellent customer service and lovely scenery also contribute to its charm, crafting a warm and inviting atmosphere. With special couple packages available, Bel Marina Hoi An Resort stands out as a top recommendation for those looking to celebrate their romance.
Location Show Map
Location
Breakfast
However, while the vast selection is mostly appreciated, there are occasional notes of the buffet becoming busy and food items running empty at peak times. Some guests feel that the breakfast could benefit from more variety and improved vegetarian options. A few reviews mention that the quality is good but not extraordinary compared to other five-star hotels.
Despite some critiques about the repetitiveness and the limited choice for certain dietary preferences, the majority of guests seem to enjoy the breakfast experience, frequently describing it as one of the highlights of their stay. The friendly and helpful staff further enhance the breakfast atmosphere, contributing to the overall positive dining experience at the resort.
Dinner
However, the restaurant's evening menu has been noted for a lack of variety and limited choices with some guests suggesting improvements. While the Vietnamese offerings receive praise, Western dishes like beef sirloin do not meet the same standard and overall, the dinner does not match the quality found in local eateries. There is also a noticeable scarcity of vegetarian options and the general food variety could benefit from expansion.
Room service and bar service have been described as just okay with bar service sometimes being rushed despite few customers. Although prices for food and drinks are considered reasonable for the quality provided, the restaurant's atmosphere and limited lunch options have left some guests wanting more. Overall, while the food at Bel Marina Hoi An Resort is good and tasty, enhancements in menu diversity and service quality could elevate the dining experience further.
Rooms
The comfort of the rooms is a recurrent theme with many guests praising the large, comfortable beds and the cozy atmosphere. Some rooms provide spectacular views of the river and pool, which add to the overall allure. Those who stayed in the premier suites appreciated their spaciousness and beautiful decorations. Other notable features include well-designed rooms with great lighting, excellent privacy and functional layouts.
Cleanliness is a standout attribute with many reviews emphasizing the immaculate, super clean conditions of both the rooms and bathrooms. The modern, stylish interiors and well-kept facilities reflect the resort's attention to detail. Some rooms come with additional perks like balconies overlooking the pool or the river, contributing to a serene and picturesque experience.
Although the majority of reviews are highly positive, there are some minor downsides. A few guests noted that certain rooms had issues such as poor soundproofing, noisy environments or outdated elements. Some bathrooms experienced practical issues like the lack of a shower curtain or difficult-to-use showers.
Overall, the rooms at Bel Marina Hoi An Resort are highly praised for their spaciousness, cleanliness, comfort and beautiful decor, making them a desirable choice for travelers seeking a luxurious and serene stay.
Beds
However, there are recurring mentions of beds being too firm for some guests' preferences. The firmness of the mattresses has been a notable point of dissatisfaction for several with terms like "too firm," "very firm," and even "uncomfortable" appearing frequently. Additionally, wooden bed frames have been another point of critique with a number of guests reporting creaking and squeaking noises which can detract from the sleeping experience.
Despite these drawbacks, the hotel's beds and bedding generally seem to meet a high standard, likely ensuring a restful night for many of its guests.
Cleanliness
The rooms themselves are noted for being clean, spacious and comfortable, often featuring modern and tasteful designs. Reviewers mention the clean amenities, air conditioning and well-kept facilities. Many found the bedding fresh and comfortable, contributing to a restful stay. Additionally, the bathrooms are modern and very clean, adding to the positive experience.
The resort's maintenance extends beyond the rooms to include clean and well-kept common areas and facilities, enhancing the overall sense of hygiene and order. Even though there are occasional mentions of noise issues and mosquito bites, these are often overshadowed by the overwhelmingly positive feedback on cleanliness.
In summary, Bel Marina Hoi An Resort excels in providing a clean and well-maintained environment, from the spotless rooms to the impeccably kept grounds, making it an excellent choice for travelers prioritizing hygiene and comfort.
Staff
The resort's staff are described as incredibly accommodating with several mentions of them being quick to respond to any requests, providing extra amenities like water and towels and helping with reservations and arrangements. Notably, the general manager, Robert Menzies, was specifically acknowledged for his attention to guests' dietary needs, adding a personal touch to the overall excellent service.
Guests also appreciated the staff's command of the English language, which facilitated smoother communication. The overall impression is one of a dedicated team that is proactive, attentive and committed to ensuring a pleasant experience for all visitors.
However, there were a few mentions of inconsistency with some reviews noting that the reception staff could have been more helpful or attentive in certain instances. Despite these minor setbacks, the majority of reviews reflect a positive and high-quality experience with the staff at Bel Marina Hoi An Resort.
Wi-Fi
Spa
The wellness center and sauna facilities were also appreciated with some guests mentioning the well-priced services. The spa layout received positive remarks and the availability of a one-on-one offer was an added advantage. Some visitors mentioned enjoying the 2-for-1 massage and facial deals, which were deemed fabulous.
However, it's noted that at times, the spa and gym facilities were closed, which was a point of disappointment for a few guests. Despite this, the general consensus suggests that the spa at Bel Marina Hoi An Resort offers a delightful and rejuvenating retreat for those looking to unwind.
Pool
Guests often highlight the pools’ cleanliness and good maintenance, adding that the pool areas are beautifully complemented by well-kept gardens. The poolside service is frequently praised with staff ensuring a pleasant experience. Families will find the pools accommodating, as there are significant areas designated for both children and adults.
Some minor drawbacks noted are that the temperature of the pool water can be quite warm, particularly during hot weather and the absence of lifeguards. However, these issues seem minor in comparison to the overall positive experience. With great facilities, including a swim-up bar serving cocktails and open late hours, the pool areas provide a perfect retreat within the resort. The well-serviced areas and scenic views underscore the allure, portraying the pools as both delightful and valuable aspects of the guest experience at Bel Marina Hoi An Resort.
Parking
Guests also value the complimentary transportation options available at the resort. Free bike rentals are widely praised with many visitors taking advantage of this service daily. The availability of free bicycle rentals enhances the overall guest experience, allowing for easy exploration of the scenic surroundings. Additionally, complimentary shuttle services, including regular buses to the beach, offer a seamless way to enjoy nearby attractions. The free beach shuttle is particularly highlighted as a major plus.
Overall, Bel Marina Hoi An Resort excels in providing useful and complimentary transportation amenities, making it an attractive choice for travelers. However, during peak times, the parking area can become crowded, leading to occasional difficulties in maneuvering vehicles.
Family
The facilities have been designed with kids in mind, featuring a spacious kid-friendly pool and several areas designated for children and adults alike. Families particularly enjoyed the notable size of the children's pool, which was larger than those in other places, allowing for a more enjoyable experience. The presence of a family suite and special birthday celebrations for kids among the available activities indicate a strong focus on comfort and entertainment for younger guests.
Moreover, the resort offers sizable rooms, ensuring a comfortable stay for families of all sizes, including larger groups with multiple children or teenagers. The family-oriented environment is further enhanced by the good family areas and planned activities specifically for kids, making it an ideal destination for a family trip.
Overall, Bel Marina Hoi An Resort is highly recommended for families, providing a setting where both children and adults can feel at home and enjoy a memorable vacation together.
Nightlife
Business
The resort boasts excellent business facilities, including a pleasant conference room and business suite ideal for meetings, complemented by elegant surroundings and attentive staff. Free bike hire is a handy feature for short trips around the area, making it easy to get around. The business rooftop terrace offers a nice spot for informal gatherings or relaxation after a day packed with meetings.
Overall, the resort is great for business travel, offering everything needed for successful business meetings in a serene and supportive environment.
Accessible
Outdoor Pool
Honeymoon
The ambiance of the resort is consistently highlighted as perfect for honeymooners, making it a wonderful setting for a romantic experience. Guests frequently mention the exceptional hospitality with staff going above and beyond to make their honeymoon stay special. The resort’s location is also deemed excellent for a honeymoon trip, contributing to memorable stays described as very special and beautiful.
In summary, Bel Marina Hoi An Resort is lauded as a perfect resort for honeymooners, thanks to its romantic setting, attentive service and well-appointed suites, making it an outstanding choice for a honeymoon destination.
Luxury
The beautifully maintained gardens and stunning, heated swimming pool offer a tranquil escape with breathtaking city views. Visitors often highlight the upscale facilities and exceptional service, typical of a five-star hotel, contributing to the overall luxury vibe.
Bel Marina Hoi An Resort is celebrated not only for its luxurious spaces but also for its serene and peaceful atmosphere, making it a top choice for those seeking a high-end, restful retreat. The perfect blend of beautiful interiors and exteriors, along with the meticulous attention to detail, firmly positions this resort as one of the most beautiful and luxurious destinations in Vietnam.
Romantic
The resort’s atmosphere is carefully curated to cater to couples, offering features such as petal-covered jacuzzis and cozy rooms with a romantic vibe. Many find the hotel perfect for honeymoons, lauding it as the ideal spot for a romantic getaway. The serene and quiet environment further enhances the romantic setting, making it an excellent choice for couples seeking a loving retreat.
The resort’s emphasis on excellent customer service and lovely scenery also contribute to its charm, crafting a warm and inviting atmosphere. With special couple packages available, Bel Marina Hoi An Resort stands out as a top recommendation for those looking to celebrate their romance.
Yes, Bel Marina Hoi An Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Bel Marina Hoi An Resort.
No, Bel Marina Hoi An Resort doesn't allow dogs.
Yes, parking facilities are available at Bel Marina Hoi An Resort.
Yes, Bel Marina Hoi An Resort has a gym.
Location Show Map
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