Villas HM Palapas del Mar
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Summary of reviewsVillas HM Palapas del Mar enjoys a stellar reputation among its guests for providing a tranquil escape, marked by its prime beachfront location on one of Holbox's most beautiful stretches of coast. Guests appreciate the serene yet accessible setting, just a ten-minute walk from the town center, allowing for easy exploration of local attractions and amenities.
The hotel consistently earns praise for its cleanliness, boasting well-maintained rooms and impeccably kept grounds. The spacious, charming accommodations feature island-style decor, comfortable beds and well-equipped amenities like private balconies and outdoor jacuzzis, further enhancing the guests' experience. Despite minor issues such as occasional noise and some cleanliness oversights, the overall ambiance is one of warmth and relaxation, bolstered by friendly and attentive staff.
The culinary offerings at Villas HM Palapas del Mar receive mixed reviews. Breakfast is a high point with a wide selection of fresh, delicious options that cater to diverse tastes, although vegan options could be better. Dinners present a varied experience with certain themed nights like the BBQ buffet and the Japanese restaurant receiving positive feedback, while the lack of traditional Mexican dishes and limited vegetarian choices leave some guests desiring more. Slow service, particularly in the restaurant and on the beach, is noted as an area for improvement.
Facilities at the hotel, such as the beautifully designed pools—including an infinity pool—and private pools in some rooms, are also highly praised. These features, along with the well-maintained beach loungers and serene beach environment, contribute to an enjoyable stay. However, infrequent maintenance issues and seaweed on the beach are minor concerns that some guests have pointed out.
Despite some reception staff receiving mixed feedback regarding their helpfulness and efficiency, the majority of the hotel personnel are commended for their friendliness and attentiveness, enhancing the overall guest experience.
One area for potential improvement is the Wi-Fi service, which many guests find unreliable, particularly in the rooms and on the beach, potentially affecting those who require consistent internet connectivity.
In summary, Villas HM Palapas del Mar excels in providing a picturesque, clean and comfortable retreat with commendable service and impressive amenities, particularly the private pools and beachfront location. While there are areas for improvement, such as dining variety and Wi-Fi reliability, the overall guest experience is predominantly positive, making it a highly recommended destination for a serene getaway on Holbox Island.
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The hotel consistently earns praise for its cleanliness, boasting well-maintained rooms and impeccably kept grounds. The spacious, charming accommodations feature island-style decor, comfortable beds and well-equipped amenities like private balconies and outdoor jacuzzis, further enhancing the guests' experience. Despite minor issues such as occasional noise and some cleanliness oversights, the overall ambiance is one of warmth and relaxation, bolstered by friendly and attentive staff.
The culinary offerings at Villas HM Palapas del Mar receive mixed reviews. Breakfast is a high point with a wide selection of fresh, delicious options that cater to diverse tastes, although vegan options could be better. Dinners present a varied experience with certain themed nights like the BBQ buffet and the Japanese restaurant receiving positive feedback, while the lack of traditional Mexican dishes and limited vegetarian choices leave some guests desiring more. Slow service, particularly in the restaurant and on the beach, is noted as an area for improvement.
Facilities at the hotel, such as the beautifully designed pools—including an infinity pool—and private pools in some rooms, are also highly praised. These features, along with the well-maintained beach loungers and serene beach environment, contribute to an enjoyable stay. However, infrequent maintenance issues and seaweed on the beach are minor concerns that some guests have pointed out.
Despite some reception staff receiving mixed feedback regarding their helpfulness and efficiency, the majority of the hotel personnel are commended for their friendliness and attentiveness, enhancing the overall guest experience.
One area for potential improvement is the Wi-Fi service, which many guests find unreliable, particularly in the rooms and on the beach, potentially affecting those who require consistent internet connectivity.
In summary, Villas HM Palapas del Mar excels in providing a picturesque, clean and comfortable retreat with commendable service and impressive amenities, particularly the private pools and beachfront location. While there are areas for improvement, such as dining variety and Wi-Fi reliability, the overall guest experience is predominantly positive, making it a highly recommended destination for a serene getaway on Holbox Island.
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Guest Reviews
Villas HM Palapas del Mar boasts a superb location that consistently impresses guests. Nestled right on one of Holbox's most beautiful beach stretches, the hotel provides easy and quick access to the tranquil sea. The idyllic setting offers a peaceful retreat while remaining conveniently close to the town center, just a 10-minute walk away. Guest reviews highlight the hotel's well-maintained and beautifully designed complex with spacious and clean rooms. The beachfront position strikes a perfect balance between seclusion from the town's hustle and bustle and proximity to local bars, restaurants and other amenities. Visitors can easily explore nearby attractions on foot, making the location both practical and picturesque. The hotel's setting on the beautiful coast ensures that every stay is serene with unparalleled access to the soft sands and calm waters of the island.
Guests at Villas HM Palapas del Mar consistently praise the breakfast offerings, noting a wide selection and varied buffet. Many highlight the freshness and quality of the food with specific appreciation for the ample options available, including fresh fruit, a Mexican-style breakfast and freshly prepared eggs. The breakfast is frequently described as delicious, tasty and plentiful with some guests noting it as particularly healthy and abundant.
The friendly staff contributes positively to the breakfast experience, complemented by a clean and inviting restaurant atmosphere. While most reviews are favorable, a few guests mentioned the need for improvements in hygiene and variety, especially for vegan options. Nonetheless, the breakfast at Villas HM Palapas del Mar generally leaves a positive impression on visitors, contributing to an overall satisfying stay at the resort.
Villas HM Palapas del Mar has earned a mix of reviews regarding its dining experience. The hotel offers a varied and themed dinner, which many guests found to be delicious with several exquisite dishes. There is positive feedback about certain themed options, like the BBQ buffet on Thursdays and the Japanese restaurant, which provide high-quality meals and delicious dishes.
However, some guests felt that the traditional Mexican food, which they looked forward to, was missing from the dinner menu. There are also mentions of limited vegetarian options. While many found the food to be very good and priced reasonably, others described it as below average or even poor with some experiencing issues like cold food and limited selections at the buffet.
Service speed appears to be an area for improvement with reports of slow service both on the beach and in the restaurant, sometimes taking up to 25-30 minutes per guest for paperwork processing. Overall, despite the beautiful setting of the resort, the dining experience has had mixed feedback, suggesting room for enhancement in consistency and variety.
At Villas HM Palapas del Mar, guests have consistently praised the spacious, clean and comfortable rooms that are thoughtfully designed with island charm. Many guests appreciated the large rooms and bathrooms, which often come equipped with wide balconies or terraces that offer hammocks and seating areas, perfect for relaxing after a day at the beach. The comfort of the beds and quality air conditioning were frequently highlighted, ensuring a restful sleep.
Several guests enjoyed the additional luxury of private outdoor jacuzzis and small private swimming pools, adding to the overall sense of relaxation and exclusivity. The rooms are generally well-maintained and decorated with a pleasant island style, creating a warm and inviting atmosphere.
While most reviews were positive, a few guests noted some issues, such as noise disruptions due to the lack of soundproofing and occasional cleanliness oversights. However, these were minor compared to the overwhelming satisfaction with the room sizes, comfort and amenities.
The overall ambiance of the resort with its Boho Vibe and proximity to the beach, significantly enhances the experience. The friendly and attentive staff also received commendations, contributing to the enjoyable stay at this charming island retreat.
Villas HM Palapas del Mar consistently receives high praise for its beds. Guests frequently highlight the superb comfort of the beds with several noting the pillows and overall bedding quality. The rooms are described as large and spacious, often featuring comfortable beds that contribute greatly to a restful stay. Additionally, guests mention the hotel's tasteful decoration and prime location facing the sea. Despite a few minor room issues, such as malfunctioning balcony doors and some discomfort with pillow height, the general consensus remains that the beds and sleeping arrangements are exceptionally comfortable, enhancing the overall guest experience.
Villas HM Palapas del Mar receives numerous commendations for its impressive cleanliness and well-maintained facilities. Guests frequently highlight the hotel's spotless rooms and impeccable housekeeping. The hotel grounds and the entire complex are beautifully designed and consistently well-kept, adding to the overall appeal. Reviewers note that rooms are spacious, comfortable and convey a sense of well-being with the decor aligning well with the island style.
Many reviewers also appreciate the hotel's stylish appearance and well-maintained gardens and open spaces. The hotel complex itself is described as very clean and this is echoed throughout various aspects of the guest experience, from the rooms to the hotel grounds. Additionally, the attentive and nice staff contribute positively to the overall cleanliness and service quality.
However, some guests mention that the beach area could be improved with issues like seaweed and the lack of direct beach beds being noted. Despite these minor drawbacks, the consensus remains that Villas HM Palapas del Mar is a very clean and well-maintained destination, providing guests with a pleasant and comfortable stay.
Villas HM Palapas del Mar boasts a team that consistently garners praise for their friendly and accommodating demeanor. Many guests highlighted the super friendly and attentive nature of the staff, noting their excellent service and helpfulness in both the sushi restaurant and the rooms. A recurring theme in the reviews was the warm and welcoming attitude, particularly commending the staff's kindness and attentiveness upon arrival and throughout their stay.
However, there were mixed feelings about the reception staff with some guests finding them unhelpful and apathetic. Specific mentions were made about the need for better training and the occasional slowness in service, particularly when it came to ordering drinks or snacks. Despite this, the majority of interactions with the staff were positive with special commendations for individuals like Glenda, who left a significant positive impression.
Overall, the team's dedication to providing a pleasant experience shone through, even though there were occasional lapses that some guests found disappointing.
Villas HM Palapas del Mar offers a relaxing and picturesque getaway, but potential guests should be aware that the Wi-Fi might not meet modern expectations. While some reviews highlight good Wi-Fi in certain areas, many have reported challenges with connectivity. The Wi-Fi signal tends to be weak or non-existent in the rooms and especially on the beach, where constant disconnections can be frustrating. The reliability of the internet appears to falter frequently, leading to some dissatisfaction among guests who required stable internet access during their stay. Overall, while Villas HM Palapas del Mar excels in many areas, the Wi-Fi service could use significant improvement for those needing consistent connectivity.
Villas HM Palapas del Mar offers an appealing pool experience to guests with several notable highlights. The property features two lovely and beautifully designed pools, including an outstanding infinity pool that many guests found to be the nicest pool on the island. The pool areas are particularly praised for being well-maintained and aesthetically pleasing with one pool even boasting a bar in the water, perfect for enjoying cocktails in a picturesque setting.
Some rooms come with private pools, which were often described as excellent and a real bonus for added privacy and luxury. Although small, these private pools in the suites are seen as beautiful and a great feature. Additionally, the property benefits from a fantastic location with both the pools and the adjacent beach providing a pleasurable experience.
However, there were some concerns regarding pool availability and maintenance. While the private pools were occasionally found in less than ideal conditions, the pools on the second floor and rooftop were sometimes not operational, partly due to water shortages affecting the area. Despite these setbacks, guests generally appreciated the overall pool facilities and the attentive service staff around the pool areas, making for a mostly pleasant stay.
The beach near Villas HM Palapas del Mar is a highlight for many guests, offering a beautiful and conveniently located spot for relaxation. The hotel boasts direct access to a private beach, which guests often describe as calm, clean and one of the best on the island. The beach itself is a spectacle with its snow-white sand stretching along the shoreline and pleasantly warm water inviting visitors for a swim. Beach loungers and the great service provided there add to the overall positive experience, though some noted that a few loungers and umbrellas were in poor condition.
Despite some minor seaweed issues, the beach is generally maintained well, ensuring a pleasant visit. The location is praised not only for its proximity to the ocean but also for the serene and less crowded environment, making it an excellent spot for guests seeking a peaceful retreat. In conclusion, the beach area at Villas HM Palapas del Mar greatly enhances the overall appeal of the hotel, offering a scenic and tranquil seaside experience.
Villas HM Palapas del Mar offers a blend of luxury and comfort, particularly highlighted by its private pool accommodations. Guests consistently praise the private pools, describing them as clean, nice and a real bonus that enhances the stay. Rooms featuring these pools are frequently noted for being cozy, clean and comfortable with a particularly friendly atmosphere. The hotel stands out for its exquisite food and friendly staff, contributing to a very family-friendly environment. Additionally, its location next to the beach in a quiet area adds to the serene experience. Overall, many guests find the private pools worth the cost and consider it an incredible place to stay in Holbox.
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Location
Breakfast
The friendly staff contributes positively to the breakfast experience, complemented by a clean and inviting restaurant atmosphere. While most reviews are favorable, a few guests mentioned the need for improvements in hygiene and variety, especially for vegan options. Nonetheless, the breakfast at Villas HM Palapas del Mar generally leaves a positive impression on visitors, contributing to an overall satisfying stay at the resort.
Dinner
However, some guests felt that the traditional Mexican food, which they looked forward to, was missing from the dinner menu. There are also mentions of limited vegetarian options. While many found the food to be very good and priced reasonably, others described it as below average or even poor with some experiencing issues like cold food and limited selections at the buffet.
Service speed appears to be an area for improvement with reports of slow service both on the beach and in the restaurant, sometimes taking up to 25-30 minutes per guest for paperwork processing. Overall, despite the beautiful setting of the resort, the dining experience has had mixed feedback, suggesting room for enhancement in consistency and variety.
Rooms
Several guests enjoyed the additional luxury of private outdoor jacuzzis and small private swimming pools, adding to the overall sense of relaxation and exclusivity. The rooms are generally well-maintained and decorated with a pleasant island style, creating a warm and inviting atmosphere.
While most reviews were positive, a few guests noted some issues, such as noise disruptions due to the lack of soundproofing and occasional cleanliness oversights. However, these were minor compared to the overwhelming satisfaction with the room sizes, comfort and amenities.
The overall ambiance of the resort with its Boho Vibe and proximity to the beach, significantly enhances the experience. The friendly and attentive staff also received commendations, contributing to the enjoyable stay at this charming island retreat.
Beds
Cleanliness
Many reviewers also appreciate the hotel's stylish appearance and well-maintained gardens and open spaces. The hotel complex itself is described as very clean and this is echoed throughout various aspects of the guest experience, from the rooms to the hotel grounds. Additionally, the attentive and nice staff contribute positively to the overall cleanliness and service quality.
However, some guests mention that the beach area could be improved with issues like seaweed and the lack of direct beach beds being noted. Despite these minor drawbacks, the consensus remains that Villas HM Palapas del Mar is a very clean and well-maintained destination, providing guests with a pleasant and comfortable stay.
Staff
However, there were mixed feelings about the reception staff with some guests finding them unhelpful and apathetic. Specific mentions were made about the need for better training and the occasional slowness in service, particularly when it came to ordering drinks or snacks. Despite this, the majority of interactions with the staff were positive with special commendations for individuals like Glenda, who left a significant positive impression.
Overall, the team's dedication to providing a pleasant experience shone through, even though there were occasional lapses that some guests found disappointing.
Wi-Fi
Pool
Some rooms come with private pools, which were often described as excellent and a real bonus for added privacy and luxury. Although small, these private pools in the suites are seen as beautiful and a great feature. Additionally, the property benefits from a fantastic location with both the pools and the adjacent beach providing a pleasurable experience.
However, there were some concerns regarding pool availability and maintenance. While the private pools were occasionally found in less than ideal conditions, the pools on the second floor and rooftop were sometimes not operational, partly due to water shortages affecting the area. Despite these setbacks, guests generally appreciated the overall pool facilities and the attentive service staff around the pool areas, making for a mostly pleasant stay.
Beach
Despite some minor seaweed issues, the beach is generally maintained well, ensuring a pleasant visit. The location is praised not only for its proximity to the ocean but also for the serene and less crowded environment, making it an excellent spot for guests seeking a peaceful retreat. In conclusion, the beach area at Villas HM Palapas del Mar greatly enhances the overall appeal of the hotel, offering a scenic and tranquil seaside experience.
Private Pool
Yes, Villas HM Palapas del Mar has pool(s) that belong to one or more of the following categories: Rooftop Pool, Private Pool, Outdoor Pool.
No, a spa isn't available at Villas HM Palapas del Mar.
No, Villas HM Palapas del Mar doesn't allow dogs.
No, parking facilities aren't available at Villas HM Palapas del Mar.
No, Villas HM Palapas del Mar doesn't have a gym.
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Hotel in Holbox Island
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From $192
