Disney Explorers Lodge

Hong Kong 22.30757500, 114.04178500 , Hong Kong Disneyland Resort, Lantau Island (Show on Map)
8.8
Excellent


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Summary of reviewsDisney Explorers Lodge is celebrated for its prime location and convenient transportation options, especially for visitors to Hong Kong Disneyland. Just a short shuttle ride away from the theme park, the lodge’s proximity to the airport and its picturesque grounds featuring tropical gardens and sea views add to the appeal. Guests appreciate the spacious and clean rooms, though the lodge’s somewhat isolated setting means trips to nearby areas are necessary for additional amenities.

The breakfast buffet at the lodge is well-regarded for its delicious variety and character interactions, although its high cost and limited dining time are viewed less favorably. Dinner at the hotel's restaurants garners praise for tasty meals and diverse offerings, but similar complaints about high prices and limited options persist. Nevertheless, the quality of food and thematic dining experience remain notable attractions.

Accommodations at Disney Explorers Lodge are consistently commended for their family-friendly atmosphere, large and clean rooms complete with ample amenities and a tasteful design. Minor criticisms include dated furnishings and occasional noise issues, but the overall spaciousness and Disney-themed touches create an appealing environment for families.

The hotel’s cleanliness and well-maintained facilities are standout features, complemented by friendly and accommodating staff who enhance the overall guest experience. Despite some minor service inconsistencies, the professionalism and helpfulness of the staff are highly praised.

Guests experience mixed results with the free WiFi, ranging from reliable and strong performance to frequent connectivity issues. The pool area, set amid beautiful gardens, is popular among families, offering a refreshing break. Yet, some find the pool size and reservation requirements less than ideal.

Parking at the lodge is convenient but comes at a cost, which some guests find excessive. The availability of EV charging stations is a notable amenity reflecting the hotel’s commitment to modern traveler needs.

Overall, Disney Explorers Lodge excels in providing a magical family-friendly environment with excellent service, comfortable accommodations and convenient access to Disneyland, making it a highly recommended choice for families and Disney enthusiasts.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Standard Double Room This double room has a minibar, bathrobe and air conditioning. This room type strictly accommodates up to 4 guests (children included). For guests who reserved Breakfast Included Package, breakfast is included for 2 staying adults only.

Deluxe Double Room This double room features a minibar, air conditioning and view. Rooms are located on 2nd to 6th floors and features views of garden or landscape. This room type strictly accommodates up to 4 guests (children included). For guests who reserved Breakfast Included Package, breakfast is included for 2 staying adults only.

Double Room with Sea View This double room features a bathrobe, air conditioning and minibar. The room features sea view. This room type strictly accommodates up to 4 guests (children included). For guests who reserved Breakfast Included Package, breakfast is included for 2 staying adults only.

Guest Reviews
8.8
Excellent
Location
Disney Explorers Lodge boasts a prime location for those planning a visit to Hong Kong Disneyland, offering a variety of convenient transportation options. The hotel is situated near the theme park, making it a perfect base for Disney enthusiasts. Guests frequently highlight the free shuttle bus service, which operates approximately every 10-15 minutes, providing a smooth and timely connection to Disneyland. The lodge is praised for being very accessible and ideal for those keen on maximizing their time at the park.

In addition to its strategic proximity to Disneyland, the location is also close to the airport, adding to its convenience for travelers. The hotel is set in a beautiful outdoor site featuring well-maintained tropical gardens, a swimming pool and lovely sea views, making for a picturesque stay. Spacious and clean rooms, alongside friendly staff, enhance the overall guest experience. However, it's worth noting that the lodge is somewhat isolated with few nearby convenience stores or dining options, requiring trips to places like Tung Chung for other amenities. Parking comes at a cost and can be somewhat inconvenient.

Overall, Disney Explorers Lodge is highly regarded for its excellent location and easy access to Disneyland, making it a convenient choice for families and Disney fans alike.

Breakfast
Breakfast at Disney Explorers Lodge has garnered a variety of opinions from guests with a mix of praise and criticism. On the positive side, many guests found the breakfast buffet to be delicious and varied, catering to different tastes with options ranging from American to Chinese fare. The opportunity to interact with Disney characters like Donald and Goofy adds a memorable touch, especially for children. The staff also receives commendations for their friendliness and helpfulness.

Despite these positives, the breakfast experience is marred by its high cost, which many guests feel is not justified by the quality or variety of food offered. The limited time allotment of one hour to finish the meal, along with the necessity to book in advance, also detracts from the enjoyment. Additionally, some guests noted that the breakfast options could be more diversified and accommodating, particularly for vegans and children.

The seating arrangement and long wait times to enter the restaurant have also been a source of frustration with several guests suggesting that these logistical issues need improvement. Despite its shortcomings, breakfast at Disney Explorers Lodge remains a notable feature of the hotel, enhanced by its thematic elements and character meet-and-greets.

Dinner
The dining experience at Disney Explorers Lodge offers a mix of highs and lows. Guests praise the delicious and tasty meals available at the hotel’s restaurants with particular mentions for the Chinese restaurant and its semi-buffet offerings. The food and beverage selections are diverse and colorful, which some guests find positive, noting that the overall food quality is decent and usually freshly prepared.

However, the dining experience is marred by several common concerns. The most frequent complaint is the high cost of food with many guests feeling that the prices are excessively steep for what is offered. There is also a notable dissatisfaction with the limited dining options and variety. The restricted menu choices, especially at the Chinese restaurant and the lack of room service add to the frustration. Difficulty in booking tables and long wait times for meals, particularly breakfast, further detract from the overall experience.

Despite the environmental commendation for having a water dispenser, which eliminates plastic use, the poor quality and high prices of some meals, especially during special occasions like Christmas, leave guests disappointed. Many suggest that food prices should be lowered to better match the quality and service provided. Overall, while the dining offerings at Disney Explorers Lodge can be enjoyable, the high costs and limited options are significant drawbacks for many guests.

Rooms
Disney Explorers Lodge offers a memorable stay with its family-friendly atmosphere, featuring large, spacious rooms that can comfortably accommodate families. Guests consistently highlight the cleanliness and ample amenities provided in the rooms, which include coffee machines and hair dryers. The beds are described as comfortable, contributing to a restful experience.

Many reviews mention the tasteful design and well-maintained interiors, although a few note that some furnishings could appear slightly dated. Despite these minor issues, the general consensus is that the rooms are well-equipped with quality furnishings and thoughtful details that cater to children as well.

Interconnected rooms are a notable feature, appealing to larger families or groups. Although some guests mention occasional dust or cleanliness issues, the majority describe the rooms as both clean and tidy.

The spaciousness of the rooms extends to the bathrooms, which, while generally well-received, sometimes lack a bathtub—a detail some families would prefer. Sound insulation was pointed out as an area for improvement by a few guests who experienced noise from neighboring rooms or loud air conditioning units.

The hotel's friendly and accommodating staff further enhance the stay, making it a convenient option close to Disneyland, despite the need for a short bus ride to the theme park. In summary, Disney Explorers Lodge provides a comfortable, spacious and enjoyable environment for a family getaway, complete with Disney-themed touches that delight both children and adults.

Beds
Disney Explorers Lodge offers a comfortable stay with rooms that guests frequently praise for their cleanliness and spaciousness. The beds, in particular, stand out for their size and comfort with many reviews noting that they are large and comfortable enough to easily accommodate two adults. Comparisons have been made suggesting the beds are more comfortable than those at the Disneyland Hotel and larger than those at the Paradise Hotel.

However, there are some mixed feelings about the firmness of the mattresses and the quality of the pillows. While many guests find the beds to be cozy and the right softness, others mention the beds can be too firm and the pillows too hard or high. Despite these occasional issues, additional pillows and duvets can be requested and the general consensus is that the beddings are mostly comfortable and clean, contributing to the overall comfort of the rooms at Disney Explorers Lodge.

Cleanliness
Disney Explorers Lodge has garnered praise for its outstanding cleanliness and meticulous maintenance, making it an excellent choice for travelers seeking a sanitary and well-kept accommodation. Guests frequently highlighted the hotel's immaculate condition, describing it as "absolutely immaculate" and "super clean". The rooms, both spacious and comfortable, were often noted for their pristine state, contributing to a refreshing and pleasant stay.

In addition to the cleanliness, the hotel staff also received commendations for their friendliness and helpfulness, enhancing the overall guest experience. Visitors appreciated the hygienic environment and well-maintained facilities, which extended to the beautifully decorated and themed spaces featuring beloved Disney characters.

Despite a few minor criticisms about dining options and occasional maintenance lapses, the overall sentiment remained positive. The combination of excellent hygiene, ample space and the enchanting Disney-themed atmosphere contributed to a delightful stay, particularly for families visiting nearby Disneyland. The external environment, including expansive, clean gardens, further added to the serene and enjoyable experience at Disney Explorers Lodge.

Staff
The guest reviews of Disney Explorers Lodge predominantly reflect a positive reception towards the hotel staff, characterizing them as friendly, helpful and efficient. The service at the hotel is noted for being particularly excellent with specific commendations for the professionalism and enthusiasm displayed by the employees. Many reviewers appreciate the staff's attentiveness, attention to detail and their readiness to assist with various needs, highlighting instances where staff went out of their way to ensure a pleasant stay.

There are several mentions of the restaurant staff being courteous and providing good service, while the concierge and front desk personnel are frequently described as kind and resourceful. Housekeeping staff also receive praise for their meticulous work and accommodating nature. Noteworthy contributions from specific employees, such as assisting with luggage or efficiently handling check-ins and responding to issues, further enhance guests' experiences.

Despite the overwhelming positivity, there are isolated mentions of less favorable interactions, particularly with some front desk staff and those assisting with character photos. A few reviewers pointed out that the demeanor of some employees has changed since the pandemic, suggesting a need for further training to improve consistency in service quality.

Overall, the hotel's staff is largely seen as an asset, contributing significantly to the welcoming atmosphere and ensuring a joyful visit for the guests.

Wi-Fi
The WiFi situation at Disney Explorers Lodge receives mixed reviews from guests. On the positive side, many guests find the free WiFi to be generally reliable with strong signal strength, fast speeds and overall decent performance. Some describe the internet as excellent and appreciate the free service provided. However, there are also several mentions of negative experiences, including having to reconnect constantly, the WiFi cutting out frequently and weak reception. Communication through the WiFi can be slow, leading to issues with room service and slow responses to questions. Overall, while there are commendable aspects of the WiFi, there are also notable areas for improvement.

Pool
Disney Explorers Lodge features a well-maintained, inviting pool area with ample clean towels and good facilities. Kids frequently enjoy the pool, which offers both shallow and deep sections suitable for all ages. The outdoor pool is clean, surrounded by beautiful gardens and palm trees and provides a scenic and relaxing atmosphere. Guests appreciate the lively ambiance and thoughtful details, like children's bathrobes and mosquito spray.

However, several issues were noted, including the pool’s size which some found inadequate and overcrowded. Restrictions such as reservation requirements and limited swim times (typically one hour per session) left some guests disappointed. Maintenance and seasonal closures were recurring concerns with several reviews mentioning the pool being unavailable during their stay. Some guests also found the rules by the pool, like prohibiting certain swim gear but allowing photos, to be inconsistent.

Despite these drawbacks, the pool area remains a favored spot for many visitors, offering a refreshing and enjoyable break, adding to the overall appeal of their stay at Disney Explorers Lodge.

Parking
Disney Explorers Lodge offers several parking options, although guests have noted that no free parking is available. Valet parking service is provided, but the charges for parking have been a point of contention with some guests mentioning increased and undue rates. Despite the inconvenience of insufficient parking spaces and the hotel charging guests for parking, others found the parking to be seamless and convenient. Additionally, guests can also use the parking facilities of other nearby resorts for added convenience. Shuttle services are available, enhancing the overall accessibility to Disneyland Park, making it easier for guests to enjoy their visit.

EV charging stations
Disney Explorers Lodge, a relatively new hotel that opened in 2017, offers electric vehicle charging stations. Guests have appreciated the convenience of having EV charging points available, enhancing their overall stay with seamless electric support and service. The presence of these charging stations demonstrates the hotel's commitment to accommodating modern traveler needs. Guests highlighted the availability of both electric vehicle fuel and broader charging services, reflecting a thoughtful integration of eco-friendly amenities in this newer property.

Family
Disney Explorers Lodge offers a splendid family-friendly experience tailored especially for kids and their guardians. The resort is in close proximity to the Disneyland park, providing convenient access through a complimentary shuttle service. The hotel boasts a multitude of activities and facilities aimed at entertaining children, including themed decorations that capture the Disney magic. Families find the spacious rooms ideal with enough space to comfortably accommodate a family of four.

The property is designed with children in mind, providing amenities such as children's toiletries, a play zone and even bedtime stories, making it a baby-friendly and kid-friendly environment. The swimming pool is particularly popular among young guests, offering a delightful area for play and relaxation, although some reports mention occasional restrictions on swimming.

Perfect for both children and adults, the hotel combines comfort and convenience, ensuring a comfortable stay for kids and senior citizens with special needs. The thoughtful provision of services such as cribs adds to the overall comfort. The hotel's Explorer theme and decorations make the stay engaging and memorable for children, while the family-friendly atmosphere guarantees magical experiences that both kids and parents will cherish.

Despite a few mentions of insufficient facilities for families, the positive elements such as a safe and large space, dedicated children's activities and the convenience of access to theme parks and public transportation make Disney Explorers Lodge an excellent choice for a family vacation. The exceptional service from the hotel staff ensures that both the adults and their kids enjoy their stay. In essence, Disney Explorers Lodge makes for an unforgettable family holiday, creating long-lasting memories for all.

5 Star
Disney Explorers Lodge in Hong Kong has consistently impressed guests with its top-notch five-star rating and exceptional facilities and services. Visitors rave about the superb service and accommodation, noting that everything about their stay was perfect, from the spacious, clean rooms to the friendly, accommodating staff. The lodge's unique and creative design, including beautifully decorated rooms and expansive gardens, adds to the overall magical and luxurious experience, making it feel like a dream country for families, especially children.

Guests appreciate the various Disney magic moments and the resort shuttle service, which enhance the convenience and enjoyment of their stay. The lodge's distinctive identity sets it apart, providing all the Disney charm one expects while maintaining a strong sense of individuality. This newest hotel among Disney's three Hong Kong properties guarantees memorable experiences and exceptional quality, far exceeding that of Disneyland Paris.

The high cost-performance ratio and luxurious amenities, such as water dispensers in the rooms and special gifts for birthday months, contribute to a comfortable and memorable stay. Whether for a magical family trip or a luxurious getaway, Disney Explorers Lodge comes highly recommended for its superb, five-star services and facilities, ensuring guests leave with treasured memories and plans to return.

Business
Disney Explorers Lodge is noted for its business-friendly environment, making it a favored choice for business travelers. The hotel embraces a modern approach with room service facilitated online, ensuring convenience for guests. The interior design and general hotel concept receive positive nods, contributing to a pleasant ambiance. The rooms are often highlighted for their comfort, providing a relaxing stay. Although the hotel lacks a gym, it compensates with good service and a variety of food options suitable for groups. The location is also praised for its ease of access. While some reviews did not specifically mention business services, the existing facilities cater well to the needs of business visitors.

Accessible
Disney Explorers Lodge offers a welcoming and accessible environment for all guests. The hotel is clean, spacious and provides convenient access to Disneyland with a reliable shuttle service. Guests find the rooms spacious, comfortable and well-suited for relaxation with cozy accommodations and friendly staff enhancing the overall experience. The signage for accessible spaces is appreciated, contributing to the hotel's great accessibility.

Opened in 2017, this relatively new hotel adds modern touches to its amenities. Close attractions and the nearby pool offer additional convenience. Guests can enjoy the calm, green lawns, making it an ideal spot for a peaceful stay. While some areas like better physical menus could be improved, the overall experience is positive with easy access to various hotel options and activities. The lodge's proximity to Disneyland and attention to comfort make it a favorable choice for travelers.

Outdoor Pool
Disney Explorers Lodge offers an enchanting outdoor pool experience that guests frequently praise for its beauty and size. The pool is described as nice, spacious, clean and beautifully designed. Visitors appreciate the pool's large, magical appearance and the distinct sections catering to both kids and adults. The swimming area is complemented by a comfortable lounge area and scenic outdoor environment, including lush gardens and green lawns.

The themed decorations and poolside views, such as the beautiful pool by the sea, enhance the overall enjoyment of the space. Guests who have used the pool found it awesome and particularly enjoyable for children.

However, some operational challenges have been noted. There are occasional closures due to the cold season or COVID-related restrictions. Guests have also reported issues with pool cleanliness, such as insects and unpleasant odors and some have been unable to use the pool due to overcapacity and poorly managed queues. Despite these drawbacks, many still regard the pool as an excellent, enjoyable feature of their stay at Disney Explorers Lodge.

Luxury
Disney Explorers Lodge offers an opulent experience that rivals some of the best accommodations available. Guests repeatedly highlight the luxurious nature of the rooms, describing them as amazing, comfy and filled with beautiful, high-level structures. The hotel's facilities exude a luxurious aura with practical yet upscale amenities like multi-functional water dispensers adding to the convenience and comfort of the stay.

Visitors feel pampered with exceptional service that makes them feel like VIPs, reflecting a top-notch, five-star level of hospitality. The seamless services and the special holiday lobby contribute further to its refined atmosphere. The luxurious decoration throughout creates a peaceful and elegant ambiance that transcends the typical hotel experience, making it feel more like a resort vacation. Overall, the stay at Disney Explorers Lodge is described as magical, certainly living up to its high ratings and offering a luxurious retreat that leaves a lasting impression.


Yes, Disney Explorers Lodge has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Disney Explorers Lodge.

No, Disney Explorers Lodge doesn't allow dogs.

Yes, parking facilities are available at Disney Explorers Lodge.

No, Disney Explorers Lodge doesn't have a gym.

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