Hilton London Gatwick Airport
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Hilton London Gatwick Airport earns high praise for its strategic location, making it particularly convenient for travelers with early or late flights. Situated within walking distance of the South Terminal and connected via a covered walkway, the hotel offers swift and stress-free access to the airport and train station. Guests appreciate the proximity to various restaurants and amenities within the terminal, emphasizing the hotel's ideal position for travelers.
Breakfast at the hotel is frequently lauded for its quality and variety with guests enjoying a broad selection of freshly cooked meals and fruits. Service starts early to accommodate those with early flights and the buffet is described as well-stocked and fresh. The few criticisms regarding the breakfast focus on occasional slow service and high prices, but the general sentiment remains positive.
The dining options garner predominantly favorable reviews with varied menus and quality food at the Japanese Steakhouse and the sports bar. Room service is noted for its high quality despite being pricey and the Executive Lounge and bar areas receive commendations for their service. While some guests mention limited menu choices and an ambiance that could be improved, the overall dining experience is enjoyed for its good food and friendly service.
Rooms at the Hilton London Gatwick Airport are appreciated for their spaciousness, cleanliness and comfort. Guests frequently mention the quietness of the rooms, allowing for a restful sleep and praise the modern decor and well-maintained facilities. Staff are highlighted for their professionalism and helpfulness, although some guests find the rooms a little dated or far from the reception.
Cleanliness is a strong point for the hotel with rooms often described as spotless and fresh. While there are occasional mentions of issues like dusty areas, the general consensus underscores the high standards of cleanliness and the comfort of the beds, contributing to a pleasant stay.
The staff at Hilton London Gatwick Airport are frequently praised for their welcoming and helpful nature, enhancing the overall guest experience. Staff across various departments, including reception and the restaurant, are commended for their professional and friendly service.
Free WiFi is appreciated for its fast and consistent connection with minor issues reported regarding initial login and signal strength. This amenity, along with the comfortable and clean accommodations, contributes positively to the guest experience.
The gym receives mixed feedback, noted for its 24-hour access and satisfactory equipment, though some guests find it small and lacking in variety.
Families find the Hilton London Gatwick Airport to be an excellent choice with spacious rooms and practical amenities. The hotel's proximity to restaurants and shops adds to its appeal for families, despite occasional issues with sofa beds and cots.
Beds are a highlight, often described as exceptionally comfortable, contributing to a restful night's sleep. The rooms are praised for their clean and tidy appearance, reinforcing the hotel's reputation for comfort.
As a solid four-star hotel, the Hilton London Gatwick Airport impresses with modern decor, clean facilities and quality amenities. The hotel's value for money, particularly for late bookings and the executive lounge are notable features.
Business travelers appreciate the hotel's indoor walk connection to the terminals, well-equipped meeting rooms and efficient check-in/check-out processes. The Hilton London Gatwick Airport is recognized as a prime choice for business travelers due to its convenience and comprehensive facilities.
Finally, the hotel's accessible facilities cater well to guests with disabilities, ensuring a comfortable and accommodating stay for all.
Categories
Breakfast at the hotel is frequently lauded for its quality and variety with guests enjoying a broad selection of freshly cooked meals and fruits. Service starts early to accommodate those with early flights and the buffet is described as well-stocked and fresh. The few criticisms regarding the breakfast focus on occasional slow service and high prices, but the general sentiment remains positive.
The dining options garner predominantly favorable reviews with varied menus and quality food at the Japanese Steakhouse and the sports bar. Room service is noted for its high quality despite being pricey and the Executive Lounge and bar areas receive commendations for their service. While some guests mention limited menu choices and an ambiance that could be improved, the overall dining experience is enjoyed for its good food and friendly service.
Rooms at the Hilton London Gatwick Airport are appreciated for their spaciousness, cleanliness and comfort. Guests frequently mention the quietness of the rooms, allowing for a restful sleep and praise the modern decor and well-maintained facilities. Staff are highlighted for their professionalism and helpfulness, although some guests find the rooms a little dated or far from the reception.
Cleanliness is a strong point for the hotel with rooms often described as spotless and fresh. While there are occasional mentions of issues like dusty areas, the general consensus underscores the high standards of cleanliness and the comfort of the beds, contributing to a pleasant stay.
The staff at Hilton London Gatwick Airport are frequently praised for their welcoming and helpful nature, enhancing the overall guest experience. Staff across various departments, including reception and the restaurant, are commended for their professional and friendly service.
Free WiFi is appreciated for its fast and consistent connection with minor issues reported regarding initial login and signal strength. This amenity, along with the comfortable and clean accommodations, contributes positively to the guest experience.
The gym receives mixed feedback, noted for its 24-hour access and satisfactory equipment, though some guests find it small and lacking in variety.
Families find the Hilton London Gatwick Airport to be an excellent choice with spacious rooms and practical amenities. The hotel's proximity to restaurants and shops adds to its appeal for families, despite occasional issues with sofa beds and cots.
Beds are a highlight, often described as exceptionally comfortable, contributing to a restful night's sleep. The rooms are praised for their clean and tidy appearance, reinforcing the hotel's reputation for comfort.
As a solid four-star hotel, the Hilton London Gatwick Airport impresses with modern decor, clean facilities and quality amenities. The hotel's value for money, particularly for late bookings and the executive lounge are notable features.
Business travelers appreciate the hotel's indoor walk connection to the terminals, well-equipped meeting rooms and efficient check-in/check-out processes. The Hilton London Gatwick Airport is recognized as a prime choice for business travelers due to its convenience and comprehensive facilities.
Finally, the hotel's accessible facilities cater well to guests with disabilities, ensuring a comfortable and accommodating stay for all.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Hilton London Gatwick Airport is highly praised for its prime location, especially for those with early or late flights. Situated within walking distance of the South Terminal, it offers unparalleled convenience for travelers. Guests frequently highlight the ease of access from the airport and train station, making it an ideal choice for overnight stays and early departures. The hotel is connected to Gatwick Airport via a covered walkway, ensuring a quick and stress-free transition from the terminal to the hotel. Furthermore, visitors appreciate the convenience of being close to various restaurants and amenities within the terminal. Overall, the hotel's strategic position and ease of access make it a favorite among those flying in and out of Gatwick.
At the Hilton London Gatwick Airport, breakfast receives frequent praise for its high quality and variety. Guests often describe it as excellent with fantastic, delicious and yummy options to choose from. The breakfast buffet features a wide range of choices, including freshly cooked meals and a selection of fruits, making it a superb start to the day.
Convenience is a key highlight with breakfast service starting as early as 5:00 or 5:30 am to accommodate those with early flights. Many guests appreciated the wide selection, well-presented food and the efficient breakfast organization. The buffet is described as well-stocked, fresh and of good temperature, offering everything one could want for breakfast.
However, not all reviews are glowing. A few guests found the breakfast buffet subpar with comments about dry scrambled eggs and poor cheese selection. Some mentioned high prices and occasional issues like slow service in the restaurant. Despite these minor shortcomings, the overall sentiment is positive, emphasizing the high quality and extensive variety of the breakfast offerings at the Hilton London Gatwick Airport.
The dining experience at Hilton London Gatwick Airport presents a mixed bag of reviews but leans predominantly towards positive feedback. Guests appreciated the good range of dining options available, including quality restaurants with varied menus to suit different tastes. The Japanese Steakhouse received particularly high praise for its delicious and beautifully presented meals, although some found it pricey. The sports bar also garnered favorable comments for its good and reasonably priced food.
Dinner at the Garden Restaurant was often highlighted as a pleasant experience, despite occasional remarks about lackluster decor. Room service was noted for its high-quality offerings, although a few reviews pointed to its steep prices. The Executive Lounge and bar areas provided satisfying meals and snacks with staff commended for their friendly and attentive service. Despite the generally positive remarks about food quality and service, several guests mentioned that drinks and some menu items were overpriced.
On the flip side, there were occasional complaints about limited menu choices and substandard food quality, particularly in the garden restaurant and room service. Guests also felt that the ambiance in some dining areas could be improved. While the overall dining experience was lauded for its nice food and good service, some reviewers noted that the prices did not always match the quality provided.
The guest reviews for Hilton London Gatwick Airport highlight several positive aspects of the hotel's rooms. Many guests praised the spaciousness, cleanliness and comfort of the accommodations. Commonly mentioned were large rooms with comfortable beds, modern and stylish decor and well-maintained facilities. Reviewers found the rooms to be quiet despite their proximity to the airport, ensuring a good night’s sleep. The helpful and professional staff received commendations for contributing to a pleasant experience.
However, a few detractors noted some areas that require improvement. There were mentions of rooms being a long walk from the reception and some rooms feeling outdated despite upgrades. The bathrooms received mixed reviews with some guests appreciating their cleanliness and functionality, while others found them small or poorly designed. Overall, the consensus is that the Hilton London Gatwick Airport provides a comfortable, clean and convenient stay largely complemented by spacious rooms and attentive service.
Nestled conveniently at the Gatwick Airport, the Hilton London Gatwick Airport Hotel is a haven for weary travelers, particularly noted for its exceptional bedding experience. The overwhelming consensus from guest reviews highlights the beds as being incredibly comfortable, allowing for a restful night's sleep. Many guests describe the beds as super comfy, very comfortable and extremely comfortable, often emphasizing the high quality of the mattresses and pillows. The rooms themselves are mentioned to be suitably comfy, clean and well-maintained with a notable number of large, spacious beds.
However, a few reviews indicate some occasional discomfort with isolated mentions of beds being too hard, too small, or experiencing mattress issues. Despite these few exceptions, the majority of guests praise the hotel's beds as superbly comfortable, often reporting feeling fully rested and ready for their subsequent travels. High-quality bedding and the overall comfort of the room contribute to a pleasing stay. The positive remarks about the beds at the Hilton London Gatwick Airport Hotel highlight it as a reliable choice for travelers seeking comfort and convenience.
The guest reviews for Hilton London Gatwick Airport are overwhelmingly positive regarding the cleanliness and comfort of the hotel. Guests frequently described their rooms as clean, tidy and comfortable with some noting that their rooms were spotless and fresh. The modern and clean design of the rooms, along with high standards of cleanliness, were regularly highlighted. Many reviewers appreciated the well-maintained facilities and the clean, contemporary bathrooms.
Despite a few isolated mentions of issues such as dusty areas, hair on the bathroom floor or dated common spaces, the general consensus is that the rooms and hotel areas were kept very clean. Comfortable beds with clean linens further contributed to the positive experiences. Staff service also received commendations for being helpful and friendly, making the overall stay pleasant.
The convenient location right next to the airport, combined with the cleanliness and comfort of the hotel, makes Hilton London Gatwick Airport a favored choice for travelers looking for a hassle-free and tidy place to stay.
Hilton London Gatwick Airport receives high praise for its exceptional staff, who greatly enhance the guest experience. Guests frequently highlight the friendly, helpful and welcoming nature of the staff. The reception staff, in particular, are often mentioned for being extremely accommodating, professional and efficient during check-in and check-out processes. Many reviews applaud the team for their courteous and polite demeanor, emphasizing their attentiveness and willingness to assist with any needs, such as luggage handling.
The restaurant and bar staff also garner positive comments for their attentive service and friendliness, though a few reviews suggest variability in interactions during peak times. Overall, guests appreciate the positive interactions with staff across different areas of the hotel, noting that the personnel consistently provide service with a smile and maintain a pleasant and professional attitude. This high level of service extends to all interactions, from the front desk to room service, reinforcing the hotel's reputation for excellent customer service. Despite a few isolated negative encounters, the majority of reviews underscore the staff's superb efforts in making each guest feel welcomed and well taken care of.
Hilton London Gatwick Airport offers complimentary WiFi which many guests found to be fast and consistent, ensuring a good connection for most of their stay. The connection in the rooms generally worked well and accessing the internet posed no significant issues for several guests. However, some reviews mentioned difficulty logging on initially and occasional weak signals. Despite these hiccups, once connected, the WiFi functioned satisfactorily, contributing positively to the overall guest experience.
In addition to the WiFi, the hotel is conveniently connected to the south airport terminal, enhancing its appeal for travelers. Guests appreciated the clean, comfortable and quiet rooms, often noting the quick and efficient room service. While the WiFi experience varied among guests, the overall amenities and location of Hilton London Gatwick Airport provided a pleasant stay for many.
The gym at Hilton London Gatwick Airport receives mixed feedback from guests. On the positive side, it is mentioned as well-equipped and offers 24-hour access, which is a considerable advantage for travelers with varying schedules. The quality of the gym facilities is also highlighted with some guests finding it satisfactory and enjoyable to use. However, there are repeated comments about the gym being small and lacking enough machines. Additionally, some guests were surprised by the gym's conditions, comparing it to a sweat box. Despite these drawbacks, the majority seem content with the gym's availability and equipment quality.
The Hilton London Gatwick Airport proves to be an excellent choice for families, offering spacious and well-equipped accommodations. Reviews highlight the impressive size of the family rooms, comfortably housing groups ranging from four to even six people. Travelers consistently find the rooms to be convenient, stylish and clean with sufficient beds for everyone.
Parents appreciate practical amenities such as fridges for baby bottles, making it easier to cater to younger children. The hotel's proximity to restaurants, cafes like Costa and shops such as M&S adds to its appeal, offering families convenient dining and shopping options nearby. Furthermore, the availability of a sports bar and diverse breakfast options cater well to families looking for both relaxation and variety in their stay.
Guests note the exceptional family-friendly environment with rooms that provide plenty of space for children to move around. However, there were a few instances where the provided cots were inadequate and occasional issues with the readiness of sofa beds were mentioned. Despite these minor setbacks, the Hilton London Gatwick Airport remains highly regarded for its family-oriented accommodations and ideal location.
The Hilton London Gatwick Airport maintains its reputation as a solid four-star hotel marked by a blend of modern decor and well-maintained facilities. Guests frequently praise the hotel for its excellent service, highlighting the bright, modern design and the cleanliness of both the rooms and restaurants. The comfortable amenities, including spacious rooms with quality duvets and beds, contribute to an overall pleasant experience.
The hotel offers good value for money, particularly appreciated by those booking late. The executive lounge is also a noted feature, adding to the high regard in which the hotel is held. Check-in and check-out processes are generally quick, although some guests felt the staff could have been more welcoming.
Proximity to the South Terminal makes this hotel an ideal choice for travelers. Guests consistently rate it as a very good or incredible stay, often preferring Hilton Hotels for their reliability and quality. The facilities are well-kept and the accommodation meets the expectations of a four-star rating, making it a dependable choice for both short and extended stays.
Located just a short indoor walk from the terminals, Hilton London Gatwick Airport stands out for its excellent convenience and accessibility, making it a prime choice for business travelers. Frequent guests highlight its perfect location, allowing easy access from the car park to the terminal and commend its suitability for overnight stays before early morning flights. The hotel offers well-equipped meeting rooms and comprehensive business center facilities, tailored to meet the needs of corporate visitors.
The newly refurbished rooms provide a comfortable and fresh environment, ideal for hosting travel conferences or brief business stays. The hotel also supports business travelers with sensible check-out times, efficient early check-ins and easy check-in/check-out processes. Although there are occasional concerns about pricing discrepancies, the overall feedback underscores the Hilton London Gatwick Airport as an exceptional venue for business travelers, providing value for money and a seamless experience for those in transit.
The Hilton London Gatwick Airport is tailored to meet the needs of guests with disabilities through its accessible facilities and thoughtful assistance. The hotel features spacious accessible rooms designed with a good layout, ensuring easy navigation for those using wheelchairs or mobility scooters. Guests have noted the effectiveness of the handicap accessible facility, which includes essential amenities such as walk-in showers, making their stay comfortable and practical.
Many reviews highlight the hotel's effort in assisting mobility patients with staff arranging necessary disabled assistance for early morning flights, which has proved invaluable for some guests. This level of service offers peace of mind for those who need extra support.
On the ground floor, rooms have been particularly praised for their convenience, though there have been minor suggestions for improvements, such as the addition of grab rails by the toilets. Despite some challenges such as the timely provision of wheelchairs in the morning, the hotel's focus on accessibility stands out.
While the overall feedback is positive, indicating a generally good experience for guests with disabilities, some did mention that the hotel might not be perfect for everyone with mobility issues. Nonetheless, the Hilton London Gatwick Airport seems committed to fostering an accessible environment, ensuring that many guests with disabilities can enjoy a comfortable and convenient stay.
Hilton London Gatwick Airport proves to be a popular choice for couples, especially those looking to set off on their honeymoon with convenience before an early flight. Guests frequently note its suitability for honeymoon stays, highlighting the romantic atmosphere and honeymoon-specific vibes the hotel exudes. While opinions varied, it is clear that many found the experience enjoyable and fitting for a memorable beginning to their journey together. Some specific aspects such as a honeymoon suite were mentioned, although detailed feedback on specific packages or services tailored for honeymooners was not provided in the reviews. Despite mixed opinions, the consensus leans towards Hilton London Gatwick Airport being a commendable option for couples embarking on their honeymoon.
The Hilton London Gatwick Airport offers an overall luxurious experience that leaves guests appreciating its high-standard amenities and elegant atmosphere. The luxury setting is evident right from the lobby to the rooms with guests commenting on the luxurious feel and premium quality of the facilities. Rooms are particularly noted for their luxurious bedding and large TVs, adding to the comfort and opulence of the stay. The bathrooms do not disappoint either, featuring luxury showers and fittings that further enhance the sense of indulgence. Whether it's the luxury linen or the general ambience, the hotel manages to create a lovely and memorable experience for its guests.
The Hilton London Gatwick Airport offers a romantic atmosphere that makes it suitable for couples seeking a special retreat. Guests have appreciated the nice room decor and found the bar area to exude a pleasant ambiance. The hotel provides a romantic setting for dinner with options for candlelight meals that add a special touch to the experience. Many have enjoyed very romantic dinners, making it a good choice for those looking to enjoy a romantic meal. However, some guests noted that certain aspects might not be conducive to romance. Overall, the Hilton London Gatwick Airport provides a setting that many couples find charming and intimate.
Location Show Map
Location
Breakfast
Convenience is a key highlight with breakfast service starting as early as 5:00 or 5:30 am to accommodate those with early flights. Many guests appreciated the wide selection, well-presented food and the efficient breakfast organization. The buffet is described as well-stocked, fresh and of good temperature, offering everything one could want for breakfast.
However, not all reviews are glowing. A few guests found the breakfast buffet subpar with comments about dry scrambled eggs and poor cheese selection. Some mentioned high prices and occasional issues like slow service in the restaurant. Despite these minor shortcomings, the overall sentiment is positive, emphasizing the high quality and extensive variety of the breakfast offerings at the Hilton London Gatwick Airport.
Dinner
Dinner at the Garden Restaurant was often highlighted as a pleasant experience, despite occasional remarks about lackluster decor. Room service was noted for its high-quality offerings, although a few reviews pointed to its steep prices. The Executive Lounge and bar areas provided satisfying meals and snacks with staff commended for their friendly and attentive service. Despite the generally positive remarks about food quality and service, several guests mentioned that drinks and some menu items were overpriced.
On the flip side, there were occasional complaints about limited menu choices and substandard food quality, particularly in the garden restaurant and room service. Guests also felt that the ambiance in some dining areas could be improved. While the overall dining experience was lauded for its nice food and good service, some reviewers noted that the prices did not always match the quality provided.
Rooms
However, a few detractors noted some areas that require improvement. There were mentions of rooms being a long walk from the reception and some rooms feeling outdated despite upgrades. The bathrooms received mixed reviews with some guests appreciating their cleanliness and functionality, while others found them small or poorly designed. Overall, the consensus is that the Hilton London Gatwick Airport provides a comfortable, clean and convenient stay largely complemented by spacious rooms and attentive service.
Beds
However, a few reviews indicate some occasional discomfort with isolated mentions of beds being too hard, too small, or experiencing mattress issues. Despite these few exceptions, the majority of guests praise the hotel's beds as superbly comfortable, often reporting feeling fully rested and ready for their subsequent travels. High-quality bedding and the overall comfort of the room contribute to a pleasing stay. The positive remarks about the beds at the Hilton London Gatwick Airport Hotel highlight it as a reliable choice for travelers seeking comfort and convenience.
Cleanliness
Despite a few isolated mentions of issues such as dusty areas, hair on the bathroom floor or dated common spaces, the general consensus is that the rooms and hotel areas were kept very clean. Comfortable beds with clean linens further contributed to the positive experiences. Staff service also received commendations for being helpful and friendly, making the overall stay pleasant.
The convenient location right next to the airport, combined with the cleanliness and comfort of the hotel, makes Hilton London Gatwick Airport a favored choice for travelers looking for a hassle-free and tidy place to stay.
Staff
The restaurant and bar staff also garner positive comments for their attentive service and friendliness, though a few reviews suggest variability in interactions during peak times. Overall, guests appreciate the positive interactions with staff across different areas of the hotel, noting that the personnel consistently provide service with a smile and maintain a pleasant and professional attitude. This high level of service extends to all interactions, from the front desk to room service, reinforcing the hotel's reputation for excellent customer service. Despite a few isolated negative encounters, the majority of reviews underscore the staff's superb efforts in making each guest feel welcomed and well taken care of.
Wi-Fi
In addition to the WiFi, the hotel is conveniently connected to the south airport terminal, enhancing its appeal for travelers. Guests appreciated the clean, comfortable and quiet rooms, often noting the quick and efficient room service. While the WiFi experience varied among guests, the overall amenities and location of Hilton London Gatwick Airport provided a pleasant stay for many.
Gym
Family
Parents appreciate practical amenities such as fridges for baby bottles, making it easier to cater to younger children. The hotel's proximity to restaurants, cafes like Costa and shops such as M&S adds to its appeal, offering families convenient dining and shopping options nearby. Furthermore, the availability of a sports bar and diverse breakfast options cater well to families looking for both relaxation and variety in their stay.
Guests note the exceptional family-friendly environment with rooms that provide plenty of space for children to move around. However, there were a few instances where the provided cots were inadequate and occasional issues with the readiness of sofa beds were mentioned. Despite these minor setbacks, the Hilton London Gatwick Airport remains highly regarded for its family-oriented accommodations and ideal location.
4 Star
The hotel offers good value for money, particularly appreciated by those booking late. The executive lounge is also a noted feature, adding to the high regard in which the hotel is held. Check-in and check-out processes are generally quick, although some guests felt the staff could have been more welcoming.
Proximity to the South Terminal makes this hotel an ideal choice for travelers. Guests consistently rate it as a very good or incredible stay, often preferring Hilton Hotels for their reliability and quality. The facilities are well-kept and the accommodation meets the expectations of a four-star rating, making it a dependable choice for both short and extended stays.
Business
The newly refurbished rooms provide a comfortable and fresh environment, ideal for hosting travel conferences or brief business stays. The hotel also supports business travelers with sensible check-out times, efficient early check-ins and easy check-in/check-out processes. Although there are occasional concerns about pricing discrepancies, the overall feedback underscores the Hilton London Gatwick Airport as an exceptional venue for business travelers, providing value for money and a seamless experience for those in transit.
Accessible
Many reviews highlight the hotel's effort in assisting mobility patients with staff arranging necessary disabled assistance for early morning flights, which has proved invaluable for some guests. This level of service offers peace of mind for those who need extra support.
On the ground floor, rooms have been particularly praised for their convenience, though there have been minor suggestions for improvements, such as the addition of grab rails by the toilets. Despite some challenges such as the timely provision of wheelchairs in the morning, the hotel's focus on accessibility stands out.
While the overall feedback is positive, indicating a generally good experience for guests with disabilities, some did mention that the hotel might not be perfect for everyone with mobility issues. Nonetheless, the Hilton London Gatwick Airport seems committed to fostering an accessible environment, ensuring that many guests with disabilities can enjoy a comfortable and convenient stay.
Honeymoon
Luxury
Romantic
No, Hilton London Gatwick Airport doesn't have any pool.
No, a spa isn't available at Hilton London Gatwick Airport.
Yes, Hilton London Gatwick Airport welcomes dogs.
No, parking facilities aren't available at Hilton London Gatwick Airport.
Yes, Hilton London Gatwick Airport has a gym.
Location Show Map
More Options
