JAZ Aquamarine
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Summary of reviewsJAZ Aquamarine in Hurghada enjoys a strategic location, situated just ten minutes from the airport and close to Senzo Mall, which makes it convenient for guests. While it offers nearly everything on-site and provides a tranquil experience away from the busy city center, a short taxi ride is required to reach the downtown area. Despite this, the resort's proximity to key shopping and entertainment areas is a significant plus. The beautifully maintained grounds, numerous pools and a well-regarded aqua park amplify its attractiveness, especially for families. Guests particularly appreciate the close proximity of rooms to crucial amenities like the kids club and pools.
The breakfast at JAZ Aquamarine is highly commended for its wide variety and fresh ingredients, including fresh orange juice. While some guests note repetition and overcrowding, the overall sentiment is positive, making breakfast a highlight of the dining experience. Dinner options are plentiful and diverse, ranging from Indian and Italian to Mediterranean and Middle Eastern cuisines. The quality of food and service receives high marks with particular praise for freshly cooked barbecue meat and seafood. However, some guests note repetitive options in the buffet and a few critiques regarding the Asian restaurant. Staff members like chefs Ahmed and Ashraf are frequently lauded for their exceptional service.
Accommodation at JAZ Aquamarine is praised for spacious and clean rooms with scenic views. Family rooms with thoughtful layouts and direct pool access increase the resort's appeal, particularly for families. Daily cleaning and well-maintained surroundings add to the positive experience, though some guests mention that rooms are a bit dated and occasionally encounter minor maintenance issues. Despite these minor drawbacks, the overall impression of the rooms remains favorable, offering a comfortable stay.
Cleanliness is a standout feature at the resort with consistent commendations for immaculate conditions across rooms, pools and public areas. The housekeeping team receives high marks, contributing to a relaxing and hygienic stay. While minor issues like occasional plumbing smells were noted, the general consensus is that the resort is exceptionally clean and well-maintained, making it a highly recommended destination.
Staff at JAZ Aquamarine are frequently recognized for their friendliness and professionalism, contributing significantly to guests' enjoyable experiences. Many reviewers express gratitude towards specific staff members who go above and beyond to ensure comfort and satisfaction. Occasional mentions of less friendly behavior exist, but the dominant sentiment is one of high appreciation for the attentive and kind service provided by the entire team.
One notable downside is the free WiFi service, which many guests found to be slow and unreliable, particularly in rooms. An improvement in internet speed and coverage is needed to meet guest expectations adequately.
The resort's spa receives high praise for its excellent services, equipment and value for money, offering a relaxing retreat. Some guests find certain treatments costly and mention staff pushiness in promoting services, but the overall experience remains positive. The gym, although small, meets general expectations with satisfactory facilities maintained by attentive staff.
JAZ Aquamarine stands out for its impressive pool facilities, featuring numerous, diverse and well-maintained pools that cater to both relaxation and high-energy activities. Spacious and clean with ample sunbeds, the pool areas are a favorite among guests, offering a delightfully pleasant experience. The family-friendly layout and evening illumination further enhance their appeal.
The beach experience, while offering direct access and clean surroundings, is somewhat mixed due to its very shallow waters, making swimming and snorkeling challenging. Evening beach entertainment and well-maintained beach facilities are appreciated, but the difficulty in accessing swimmable depths and rocky sea entrance pose challenges for some guests.
In summary, JAZ Aquamarine is highly regarded for its prime location, family-friendly environment, cleanliness and excellent service, offering a comfortable and enjoyable stay for all types of travelers, despite minor areas for improvement regarding room modernity, WiFi reliability and beach accessibility.
Categories
The breakfast at JAZ Aquamarine is highly commended for its wide variety and fresh ingredients, including fresh orange juice. While some guests note repetition and overcrowding, the overall sentiment is positive, making breakfast a highlight of the dining experience. Dinner options are plentiful and diverse, ranging from Indian and Italian to Mediterranean and Middle Eastern cuisines. The quality of food and service receives high marks with particular praise for freshly cooked barbecue meat and seafood. However, some guests note repetitive options in the buffet and a few critiques regarding the Asian restaurant. Staff members like chefs Ahmed and Ashraf are frequently lauded for their exceptional service.
Accommodation at JAZ Aquamarine is praised for spacious and clean rooms with scenic views. Family rooms with thoughtful layouts and direct pool access increase the resort's appeal, particularly for families. Daily cleaning and well-maintained surroundings add to the positive experience, though some guests mention that rooms are a bit dated and occasionally encounter minor maintenance issues. Despite these minor drawbacks, the overall impression of the rooms remains favorable, offering a comfortable stay.
Cleanliness is a standout feature at the resort with consistent commendations for immaculate conditions across rooms, pools and public areas. The housekeeping team receives high marks, contributing to a relaxing and hygienic stay. While minor issues like occasional plumbing smells were noted, the general consensus is that the resort is exceptionally clean and well-maintained, making it a highly recommended destination.
Staff at JAZ Aquamarine are frequently recognized for their friendliness and professionalism, contributing significantly to guests' enjoyable experiences. Many reviewers express gratitude towards specific staff members who go above and beyond to ensure comfort and satisfaction. Occasional mentions of less friendly behavior exist, but the dominant sentiment is one of high appreciation for the attentive and kind service provided by the entire team.
One notable downside is the free WiFi service, which many guests found to be slow and unreliable, particularly in rooms. An improvement in internet speed and coverage is needed to meet guest expectations adequately.
The resort's spa receives high praise for its excellent services, equipment and value for money, offering a relaxing retreat. Some guests find certain treatments costly and mention staff pushiness in promoting services, but the overall experience remains positive. The gym, although small, meets general expectations with satisfactory facilities maintained by attentive staff.
JAZ Aquamarine stands out for its impressive pool facilities, featuring numerous, diverse and well-maintained pools that cater to both relaxation and high-energy activities. Spacious and clean with ample sunbeds, the pool areas are a favorite among guests, offering a delightfully pleasant experience. The family-friendly layout and evening illumination further enhance their appeal.
The beach experience, while offering direct access and clean surroundings, is somewhat mixed due to its very shallow waters, making swimming and snorkeling challenging. Evening beach entertainment and well-maintained beach facilities are appreciated, but the difficulty in accessing swimmable depths and rocky sea entrance pose challenges for some guests.
In summary, JAZ Aquamarine is highly regarded for its prime location, family-friendly environment, cleanliness and excellent service, offering a comfortable and enjoyable stay for all types of travelers, despite minor areas for improvement regarding room modernity, WiFi reliability and beach accessibility.
Beachfront Resort
This grandiose hotel is located along the Eqypt shores, on the southern tip of Hurghada directly facing the long private beach and the waters of Red Sea.
Resort with All Inclusive Packages
Luxury Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Pool Water Slide Water Park Outdoor Pool
Business Resort
Resort with Parking
Resort with Gym
Small Resort
Resort with Tennis Courts
5-Star Resort
Resort with Outdoor Pool
Resort with Water Park
Resort with Pool Water Slide
Guest Reviews
JAZ Aquamarine boasts an enviable location in Hurghada, just a short 10-minute drive from the airport and mere minutes away from the expansive Senzo Mall. The resort is strategically designed to minimize walking distances between various amenities, making it convenient for guests to navigate. While the resort offers a somewhat secluded and tranquil setting away from the city center, requiring a 15-20 minute taxi ride to reach downtown, it is well-positioned near essential shopping and entertainment spots.
The resort is praised for its cleanliness and comprehensive facilities that ensure guests have everything they could possibly need without having to leave the premises. This includes direct access to the Red Sea, although it's worth noting that the beach itself has a very shallow shoreline, necessitating a walk of up to 2 kilometers to reach swimmable depths. This aspect of the beach has received mixed reviews with some guests finding the shallow waters limiting.
The hotel's landscape is beautifully maintained, offering a picturesque view of trees along the beach and it features numerous pools and an impressive aqua park, ensuring ample activities for both adults and children. The proximity of rooms to key areas such as the kids club and pools enhances the resort’s family-friendly appeal.
Dining options at Jaz Aquamarine are plentiful and conveniently located throughout the resort, though some guests feel the buffet restaurant quality could be improved. The resort’s commitment to excellent service and organization is a recurrent positive theme in reviews.
Overall, JAZ Aquamarine is highly regarded for its prime location, impeccable cleanliness and an array of facilities designed to provide a comfortable and enjoyable stay for all types of travelers.
The breakfast at JAZ Aquamarine receives high praise for its delicious and extensive intercontinental offerings. Guests appreciate the fantastic breakfast spread, highlighting the great variety and freshness, especially the availability of fresh orange juice. The food quality, particularly at breakfast, is frequently described as very good and excellent with a nice selection tailored to meet diverse needs and preferences. However, some reviews note that the breakfast can be repetitive, being the same every day and a few guests feel it falls short of five-star expectations. Additionally, issues like the breakfast area being crowded and the limited choice of desserts are mentioned. Despite these minor drawbacks, the overall sentiment towards the breakfast is positive with many guests considering it one of the highlights of their dining experience at the resort.
JAZ Aquamarine generally impresses guests with a wide variety of dining options and cuisines, catering to diverse tastes. The restaurants offer everything from authentic Indian and Italian to Mediterranean dishes, alongside Middle Eastern staples, providing a varied and fresh selection throughout the day. Many guests praise the excellent quality of food, noting that it’s freshly cooked and consistently good. The barbecue meat, seafood and mocktails stand out as particularly delightful. Moreover, the resort’s facilities, including numerous dining venues, contribute to a great holiday experience.
Despite the positive remarks, some guests highlight a few areas for improvement. The ambiance in the main dining venues is often described as lacking and some find the meal times too strict. Additionally, there are comments about the food becoming repetitive, especially in the main buffet which tends to offer the same dishes daily. The Asian restaurant included in the all-inclusive package did not meet expectations for certain guests and others felt that the food, while edible, sometimes lacked flavor.
The service receives high marks with friendly and helpful staff, particularly chefs Ahmed and Ashraf in Zelaa restaurant. However, the bar staff’s professionalism could be improved according to some reviews. The overall experience is generally positive with entertainment and activities for both children and adults enhancing the stay. While there are some critiques regarding food quality and variety, the extensive options and excellent facilities contribute to making Jaz Aquamarine a worthwhile destination for many travelers.
JAZ Aquamarine offers an appealing accommodation experience characterized by spacious, clean and comfortable rooms. Many guests appreciate the large room sizes and the fact that rooms are cleaned daily, contributing to a well-kept environment. Views from the rooms frequently receive praise, whether it’s a sea, pool or garden view, providing guests with picturesque sceneries to enjoy during their stay.
Family rooms are particularly notable with ample space and thoughtful layouts, often including bunk beds for children and large, accommodating bathrooms. Some rooms even have direct access to the pools, which adds convenience and enjoyment for guests, particularly families. The cleanliness and upkeep of the hotel are consistently highlighted with many guests acknowledging the well-maintained surroundings and the tidy room conditions.
However, the resort's rooms are reported to be somewhat dated and in need of modernization. Guests mention issues like outdated televisions, hard bedding and occasional maintenance problems such as broken room keys and minor electrical issues. Noise can be a disturbance in rooms near the main building or with thin walls and some amenities like high-quality towels, toothbrushes and adequate bathroom supplies are lacking.
Despite these drawbacks, the overall condition of the rooms, coupled with the hotel's beautiful and clean environs, leaves a generally positive impression on guests. Those seeking spacious and comfortable accommodations with picturesque views will find JAZ Aquamarine a very suitable option, albeit with the expectation that some room features might be a bit old-fashioned.
Travelers to JAZ Aquamarine can expect a mixed experience when it comes to the beds provided by the hotel. While the resort offers a positive overall ambiance, some guests have pointed out that the room furniture is simple and not particularly fancy. The beds generally receive mixed reviews; many guests have praised the beds for being comfortable, large, soft and featuring unique towel designs, contributing to a good night's sleep. However, there are also several remarks about the beds and pillows being hard and uncomfortable, which affected the quality of sleep for some visitors.
The bedding quality is noted to be good by many, though a few reviews have highlighted issues with mattresses having a bad smell and new towels not being clean. Despite these concerns, the overall comfort provided by the bedding and beds does appear to satisfy a number of guests. For those who prioritize comfort and cleanliness, it might be worthwhile to communicate specific preferences or requirements to the hotel staff to ensure a more pleasant stay.
Nestled in the heart of Hurghada, the JAZ Aquamarine has consistently been praised for its exceptional cleanliness and well-maintained facilities. Guests consistently note the immaculate condition of the hotel with rooms, pools and public areas being described as spotlessly clean and well-organized. The pristine environment extends to all areas of the resort, from the beautifully maintained exterior to the inviting aquapark and lush green spaces.
The resort's housekeeping team receives high marks for their daily maintenance routines, ensuring that rooms are consistently comfortable and clean. Visitors appreciate the impeccable service and attention to detail, which contribute to a relaxing and hygienic stay. The hygiene standards across the dining areas, including the a la carte restaurants and buffets, are also highlighted as more than wonderful, adding to the overall enjoyment of their meals.
Despite minor issues noted by a few guests, such as occasional plumbing smells and cleanliness of the beach, the overwhelming consensus is that Jaz Aquamarine is a clean and well-kept resort. The excellent level of service, coupled with the hotel's superb cleanliness, makes it a highly recommended destination for travelers seeking a pleasant and trouble-free vacation experience.
The staff at JAZ Aquamarine are frequently highlighted for their friendliness, professionalism and exceptional service. Many guests express gratitude for specific members, such as Ahmed Kassem and Ramy Adel from the reception, Mohamed Ramadan for his tours and Chef Ahmed for his special care. The service across the resort is consistently described as attentive and responsive with particular praise for the helpfulness and courtesy of restaurant waiters and housekeepers.
The positive atmosphere created by the staff is complemented by their professionalism at every level, from the front desk to the lifeguards and the animation team, who all work hard to ensure guests feel welcomed and comfortable. Special mentions include attentive room service staff and the accommodating reception team, who handle everything smoothly from check-in to checkout.
Despite some occasional mentions of unfriendly or uncooperative behavior, the overwhelming sentiment is that the staff are dedicated, kind and go above and beyond to make stays enjoyable. Overall, the resort staff are viewed as a significant asset, ensuring a pleasant and memorable experience for guests.
Guests at JAZ Aquamarine have consistently noted that the WiFi service is a significant issue. Many reviews highlight that internet speed and coverage are lacking with the connection often being slow or non-existent, particularly in the rooms. Several comments point out that while WiFi may work somewhat better in the reception area and certain outdoor locations, it remains unreliable and frequently disconnects. It is apparent that the WiFi fails to meet the expectations for consistent and fast service, indicating that an upgrade is needed to improve the overall guest experience.
The JAZ Aquamarine boasts an excellent spa center that has left many guests impressed with its comprehensive and well-managed services. Reviewers highlight the spa's well-being experience and detailed spa options, praising the excellent spa equipment and facilities. The spa is described as offering a great value for money with praises for its affordability and high-quality service delivery. Guests have also enjoyed the professional spa treatments with massages and other spa services being particularly noteworthy for their relaxation benefits.
However, some reviews indicate a downside with the high costs of certain spa treatments and occasional pushiness of staff promoting various services. Despite these minor drawbacks, the general consensus remains positive with the spa facilities functioning well and providing a relaxing and enjoyable experience. The JAZ Aquamarine's spa is thus recommended for those seeking a blend of luxurious and well-executed pampering during their stay.
JAZ Aquamarine offers a range of facilities for guests seeking fitness and kids' activities. The gymnasium and fitness center are well-maintained and received positive remarks with several reviews praising the gym as good, perfect and satisfactory. Guests also appreciated the helpfulness of the fitness tutorials. However, some mentioned that the gym was too small for the size of the resort, describing it as very small but adequate and basic. These mixed reviews highlight that while the gym provides essential workout options and satisfactory facilities, it may fall short for those expecting a more extensive fitness area. Overall, the gym seems to meet general expectations, thanks in part to the attentive management by staff like Mr. Ayman.
JAZ Aquamarine in Hurghada stands out prominently for its captivating pool amenities. The resort boasts a remarkable array of pools, catering to both children and adults. From beautifully maintained heated pools to fun-filled aqua parks with slides, the resort provides a diverse range of aquatic experiences designed to appeal to everyone. The pools are not only numerous but also spacious, consistently clean and impeccably well-kept. Guests particularly appreciate the ample availability of sunbeds and the engaging activities organized by the animation team.
Despite one or two mentions of minor inconveniences, such as slippery tiles and the early closing times of the pools, the overall pool experience at Jaz Aquamarine is overwhelmingly positive. The heated pools ensure that guests can enjoy swimming year-round and the numerous bar facilities around the pools add significantly to the convenience and enjoyment. The family-friendly layout sees that needs from relaxation to high-energy fun are met, making it an ideal destination for families and couples alike.
The resort's pools are illuminated at night, adding to their allure and allowing for a pleasant evening ambiance. The wide variety of pools, both in terms of size and usage and the high-quality maintenance standards make the pool facilities at JAZ Aquamarine a major highlight, reinforcing its reputation as one of the best hotels in Hurghada.
Nestled next to the hotel, JAZ Aquamarine offers direct beach access, yet the beach experience itself presents a mixed bag for its guests. On the positive side, the beachfront is accompanied by evening entertainment, including beach parties and live music, which many have enjoyed. The beach bar serves tasty cocktails and good food and the beach area is generally clean and well-maintained, making it suitable for leisure activities. Kite surfing is available, although some find it expensive.
However, the beach is characterized by its shallow waters, making swimming and snorkeling difficult, if not impossible. The sea entrance is hard to access and often rocky, requiring a long walk through very shallow water to reach a swimmable depth. Guests have noted the beach’s misleading pictures, citing that it’s more of an artificial, shallow and pebbly shore rather than a genuine sandy beach. The low tides often render the sea nearly dry, which significantly limits swimming opportunities.
The cleanliness of the beach leaves much to be desired with some areas being rather polluted. While the beach has clear waters, its rocky and shallow nature, along with occasional starfish infestations, detracts from a more traditional beach experience. The lack of deeper areas and the need for frequent maintenance and cleaning further impact the overall impression.
In summary, while the beach at JAZ Aquamarine offers some enjoyable activities and good amenities, it falls short for those seeking a classic beach and swimming experience, being more suited for activities like kite surfing and evening entertainment.
JAZ Aquamarine stands out as an ideal destination for families, offering an array of activities and entertainment options for guests of all ages. This family-friendly resort comes highly recommended, consistently praised for its organized family atmosphere and child-friendly environment. The variety of pools, heated options and numerous slides provide endless fun for children, making the water park a highlight for many families.
The resort is lauded for having a range of well-kept facilities that cater to both children and adults, including several kids clubs that are highly appreciated for their engaging activities. Families enjoy the spacious family rooms, often equipped with bunk beds, which offer comfort and convenience.
The animation team earns high marks for their excellent work in keeping children entertained with daily activities, kids shows and a mini disco. The environment is welcoming and superbly maintained by attentive staff, adding to the overall enjoyment for both parents and children. Dining options also reflect a family-friendly focus with meals suitable for all age groups.
Notably, the resort boasts a first-class family-centric approach, making it perfect for a family vacation. The combination of various pools, vast entertainment options and numerous amenities tailored to families ensures that guests, whether couples with young children or larger family groups, have a memorable stay. The overall sentiment from guests confirms that JAZ Aquamarine is a top-notch choice for an enjoyable and stress-free family holiday.
JAZ Aquamarine in Hurghada has garnered a mix of reviews, but it stands out for a number of highly praised aspects. Many guests consider it one of the best hotels in the area, appreciating its five-star quality. The staff are described as friendly, attentive and consistently providing superior hospitality, contributing to a wonderful experience overall. The resort itself is large, boasting amenities such as a rooftop pool and numerous well-maintained family rooms. Accommodation is noted to be very clean, spacious and comfortable.
Guests have commended the dining experience and the tasteful selection available, though some have found the buffet chaotic and the food inconsistent with five-star standards. Despite this, there are positive mentions of exceptional food and a variety of options.
The resort offers great value for money, leading some to argue it deserves beyond a five-star rating. The facilities are considered top-class with great pools and a generally well-maintained environment. While there are discrepancies in opinions regarding the five-star rating, particularly criticizing the food quality and linen cleanliness, the positive experiences with staff and general amenities make it a strong choice among Hurghada hotels.
JAZ Aquamarine excels in providing a balance between business and leisure. The suite facilities cater well to business travelers, offering necessary amenities for a productive stay. The resort is an excellent choice for business relaxation with numerous entertainment options available to unwind after a busy day. Guests can enjoy a great entertainment experience with regular evening activities and various programs organized within the resort. Dining is another highlight with Topaz Restaurant receiving favorable mentions. However, it is worth noting that the WiFi has been a point of concern with some guests finding it inadequate for work purposes. Despite this, the overall environment is conducive to both business meetings and relaxation.
JAZ Aquamarine offers an impressive aquatic experience, featuring a range of heated pools and an extensive array of water slides. The numerous slides cater to both children and adults, ensuring fun for all ages. The water slides themselves are particularly noteworthy with over 20 options providing endless enjoyment throughout the day. Safety is a top priority with well-maintained pools and securely managed slides.
Children have a variety of pools and slides to choose from, enhancing their stay with super sliding fun and diverse activities. Meanwhile, adults can also indulge in the thrill of the slides or relax as staff set up their beach loungers and serve drinks.
The aqua park stands out as a highlight, praised for its super fun and less crowded environment. Overall, the resort boasts excellent aqua park facilities and a remarkable selection of water slides that promise a delightful experience for families and individuals alike. The only downside noted was the occasional lack of available slides, but this did not significantly detract from the overall enjoyment.
Visitors to JAZ Aquamarine consistently highlight the hotel's impressive array of water attractions. The numerous swimming pools and aqua parks are frequently described as beautiful, enjoyable and beyond amazing. Guests appreciate the excellent and diverse aqua parks, which cater to both children and adults, ensuring a fun experience for all ages. The pools are noted for their remarkable quality with many being heated for added comfort. The water slides and aqua sleds receive praise for their safety and brilliance, making them a hit with kids. The water parks are organized and well-maintained, often characterized as never overly crowded, which enhances the experience. Evening activities and diverse water games further enrich the overall fun. JAZ Aquamarine's water facilities with their multiple water parks and superb slides, play a significant role in guest satisfaction and enjoyment.
The JAZ Aquamarine exudes luxury at every turn, offering guests an elegant and beautiful escape. Many visitors highlight the luxurious amenities and superb facilities that contribute to an amazing stay. The resort's design and room quality are often described as luxurious, making it an ideal spot for a romantic getaway or a luxury five-star experience. Guests appreciate the true hospitality provided by the staff, ensuring a comfortable and memorable visit. Though there are some minor criticisms regarding the food, the consistently available free sunbeds and the overall luxurious ambiance more than compensate, making the JAZ Aquamarine a top-notch destination for those seeking a refined retreat.
JAZ Aquamarine offers an ideal setting for a romantic getaway. Multiple guests have praised the resort for its positive vibes and the sense of a perfect vacation it provides. Couples particularly appreciate the clean and comfortable environment, which adds to the overall pleasant experience. The resort is highlighted as being exceptionally romantic, making it a happy choice for partners looking to spend quality time together. Additionally, the exquisite food further enhances the delightfulness of the stay, contributing to a memorable and blissful retreat. The quiet and serene atmosphere makes it an excellent escape for couples seeking a peaceful and intimate holiday.
JAZ Aquamarine boasts a stunning beachfront location with direct and private access to a beautiful, clean beach. The resort offers breathtaking and beautiful views, making it an excellent choice for travelers looking for a scenic destination. Guests have praised the sea view rooms and the option to choose rooms with sea views, which enhance the overall experience. The beach itself is described as gorgeous and provides lots of depth, although it's noted that there are areas where swimming is not possible.
Entertainment is a standout feature with beach activities like board surfing, camel riding and evening entertainment that guests love. Despite the slight neglect in some areas and outdated beachfront facilities, the overall cleanliness and well-maintained environment of the resort contribute to its very good value for money.
In addition to the beachfront, the food at the resort is highly praised for its taste and quality. With no queues to contend with and a range of beachfront activities and parties, the resort offers a vibrant and enjoyable beachfront experience for its guests.
Location Show Map
Location
The resort is praised for its cleanliness and comprehensive facilities that ensure guests have everything they could possibly need without having to leave the premises. This includes direct access to the Red Sea, although it's worth noting that the beach itself has a very shallow shoreline, necessitating a walk of up to 2 kilometers to reach swimmable depths. This aspect of the beach has received mixed reviews with some guests finding the shallow waters limiting.
The hotel's landscape is beautifully maintained, offering a picturesque view of trees along the beach and it features numerous pools and an impressive aqua park, ensuring ample activities for both adults and children. The proximity of rooms to key areas such as the kids club and pools enhances the resort’s family-friendly appeal.
Dining options at Jaz Aquamarine are plentiful and conveniently located throughout the resort, though some guests feel the buffet restaurant quality could be improved. The resort’s commitment to excellent service and organization is a recurrent positive theme in reviews.
Overall, JAZ Aquamarine is highly regarded for its prime location, impeccable cleanliness and an array of facilities designed to provide a comfortable and enjoyable stay for all types of travelers.
Breakfast
Dinner
Despite the positive remarks, some guests highlight a few areas for improvement. The ambiance in the main dining venues is often described as lacking and some find the meal times too strict. Additionally, there are comments about the food becoming repetitive, especially in the main buffet which tends to offer the same dishes daily. The Asian restaurant included in the all-inclusive package did not meet expectations for certain guests and others felt that the food, while edible, sometimes lacked flavor.
The service receives high marks with friendly and helpful staff, particularly chefs Ahmed and Ashraf in Zelaa restaurant. However, the bar staff’s professionalism could be improved according to some reviews. The overall experience is generally positive with entertainment and activities for both children and adults enhancing the stay. While there are some critiques regarding food quality and variety, the extensive options and excellent facilities contribute to making Jaz Aquamarine a worthwhile destination for many travelers.
Rooms
Family rooms are particularly notable with ample space and thoughtful layouts, often including bunk beds for children and large, accommodating bathrooms. Some rooms even have direct access to the pools, which adds convenience and enjoyment for guests, particularly families. The cleanliness and upkeep of the hotel are consistently highlighted with many guests acknowledging the well-maintained surroundings and the tidy room conditions.
However, the resort's rooms are reported to be somewhat dated and in need of modernization. Guests mention issues like outdated televisions, hard bedding and occasional maintenance problems such as broken room keys and minor electrical issues. Noise can be a disturbance in rooms near the main building or with thin walls and some amenities like high-quality towels, toothbrushes and adequate bathroom supplies are lacking.
Despite these drawbacks, the overall condition of the rooms, coupled with the hotel's beautiful and clean environs, leaves a generally positive impression on guests. Those seeking spacious and comfortable accommodations with picturesque views will find JAZ Aquamarine a very suitable option, albeit with the expectation that some room features might be a bit old-fashioned.
Beds
The bedding quality is noted to be good by many, though a few reviews have highlighted issues with mattresses having a bad smell and new towels not being clean. Despite these concerns, the overall comfort provided by the bedding and beds does appear to satisfy a number of guests. For those who prioritize comfort and cleanliness, it might be worthwhile to communicate specific preferences or requirements to the hotel staff to ensure a more pleasant stay.
Cleanliness
The resort's housekeeping team receives high marks for their daily maintenance routines, ensuring that rooms are consistently comfortable and clean. Visitors appreciate the impeccable service and attention to detail, which contribute to a relaxing and hygienic stay. The hygiene standards across the dining areas, including the a la carte restaurants and buffets, are also highlighted as more than wonderful, adding to the overall enjoyment of their meals.
Despite minor issues noted by a few guests, such as occasional plumbing smells and cleanliness of the beach, the overwhelming consensus is that Jaz Aquamarine is a clean and well-kept resort. The excellent level of service, coupled with the hotel's superb cleanliness, makes it a highly recommended destination for travelers seeking a pleasant and trouble-free vacation experience.
Staff
The positive atmosphere created by the staff is complemented by their professionalism at every level, from the front desk to the lifeguards and the animation team, who all work hard to ensure guests feel welcomed and comfortable. Special mentions include attentive room service staff and the accommodating reception team, who handle everything smoothly from check-in to checkout.
Despite some occasional mentions of unfriendly or uncooperative behavior, the overwhelming sentiment is that the staff are dedicated, kind and go above and beyond to make stays enjoyable. Overall, the resort staff are viewed as a significant asset, ensuring a pleasant and memorable experience for guests.
Wi-Fi
Spa
However, some reviews indicate a downside with the high costs of certain spa treatments and occasional pushiness of staff promoting various services. Despite these minor drawbacks, the general consensus remains positive with the spa facilities functioning well and providing a relaxing and enjoyable experience. The JAZ Aquamarine's spa is thus recommended for those seeking a blend of luxurious and well-executed pampering during their stay.
Gym
Pool
Despite one or two mentions of minor inconveniences, such as slippery tiles and the early closing times of the pools, the overall pool experience at Jaz Aquamarine is overwhelmingly positive. The heated pools ensure that guests can enjoy swimming year-round and the numerous bar facilities around the pools add significantly to the convenience and enjoyment. The family-friendly layout sees that needs from relaxation to high-energy fun are met, making it an ideal destination for families and couples alike.
The resort's pools are illuminated at night, adding to their allure and allowing for a pleasant evening ambiance. The wide variety of pools, both in terms of size and usage and the high-quality maintenance standards make the pool facilities at JAZ Aquamarine a major highlight, reinforcing its reputation as one of the best hotels in Hurghada.
Beach
However, the beach is characterized by its shallow waters, making swimming and snorkeling difficult, if not impossible. The sea entrance is hard to access and often rocky, requiring a long walk through very shallow water to reach a swimmable depth. Guests have noted the beach’s misleading pictures, citing that it’s more of an artificial, shallow and pebbly shore rather than a genuine sandy beach. The low tides often render the sea nearly dry, which significantly limits swimming opportunities.
The cleanliness of the beach leaves much to be desired with some areas being rather polluted. While the beach has clear waters, its rocky and shallow nature, along with occasional starfish infestations, detracts from a more traditional beach experience. The lack of deeper areas and the need for frequent maintenance and cleaning further impact the overall impression.
In summary, while the beach at JAZ Aquamarine offers some enjoyable activities and good amenities, it falls short for those seeking a classic beach and swimming experience, being more suited for activities like kite surfing and evening entertainment.
Family
The resort is lauded for having a range of well-kept facilities that cater to both children and adults, including several kids clubs that are highly appreciated for their engaging activities. Families enjoy the spacious family rooms, often equipped with bunk beds, which offer comfort and convenience.
The animation team earns high marks for their excellent work in keeping children entertained with daily activities, kids shows and a mini disco. The environment is welcoming and superbly maintained by attentive staff, adding to the overall enjoyment for both parents and children. Dining options also reflect a family-friendly focus with meals suitable for all age groups.
Notably, the resort boasts a first-class family-centric approach, making it perfect for a family vacation. The combination of various pools, vast entertainment options and numerous amenities tailored to families ensures that guests, whether couples with young children or larger family groups, have a memorable stay. The overall sentiment from guests confirms that JAZ Aquamarine is a top-notch choice for an enjoyable and stress-free family holiday.
5 Star
Guests have commended the dining experience and the tasteful selection available, though some have found the buffet chaotic and the food inconsistent with five-star standards. Despite this, there are positive mentions of exceptional food and a variety of options.
The resort offers great value for money, leading some to argue it deserves beyond a five-star rating. The facilities are considered top-class with great pools and a generally well-maintained environment. While there are discrepancies in opinions regarding the five-star rating, particularly criticizing the food quality and linen cleanliness, the positive experiences with staff and general amenities make it a strong choice among Hurghada hotels.
Business
Pool Water Slide
Children have a variety of pools and slides to choose from, enhancing their stay with super sliding fun and diverse activities. Meanwhile, adults can also indulge in the thrill of the slides or relax as staff set up their beach loungers and serve drinks.
The aqua park stands out as a highlight, praised for its super fun and less crowded environment. Overall, the resort boasts excellent aqua park facilities and a remarkable selection of water slides that promise a delightful experience for families and individuals alike. The only downside noted was the occasional lack of available slides, but this did not significantly detract from the overall enjoyment.
Water Park
Luxury
Romantic
Beachfront
Entertainment is a standout feature with beach activities like board surfing, camel riding and evening entertainment that guests love. Despite the slight neglect in some areas and outdated beachfront facilities, the overall cleanliness and well-maintained environment of the resort contribute to its very good value for money.
In addition to the beachfront, the food at the resort is highly praised for its taste and quality. With no queues to contend with and a range of beachfront activities and parties, the resort offers a vibrant and enjoyable beachfront experience for its guests.
Yes, JAZ Aquamarine has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Water Park.
Yes, a spa is available at JAZ Aquamarine.
No, JAZ Aquamarine doesn't allow dogs.
Yes, parking facilities are available at JAZ Aquamarine.
Yes, JAZ Aquamarine has a gym.
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