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Summary of reviewsThe Glen Mhor Hotel at Uile-bheist 'Brewstillery' in Inverness enjoys a picturesque riverside location on the banks of the River Ness, offering serene views and easy access to local attractions, shops and restaurants. Its proximity to the Eden Court Theatre and Ness Islands enhances its appeal. The hotel features an on-site brewery and a riverside restaurant, adding charm to the overall experience.
The breakfast offerings have garnered praise for their delicious quality, consistency and generous portions, supported by friendly and efficient staff. However, occasional issues with limited choices and inconsistency in the breakfast items have been noted. The dinner service at the Waterside Restaurant is highly acclaimed for its excellent food, quick service and lovely riverside ambiance, although some felt the prices were high and the menu options limited.
Guest experiences in the hotel rooms vary widely. Many find the rooms spacious, clean and comfortable with beautiful views of the river. However, some have encountered issues with maintenance, dated furnishings and variability in room conditions. Cleanliness generally receives positive feedback with many areas of the hotel described as spotless, although some bathrooms and public areas require better upkeep.
The hotel staff receives consistent praise for their friendliness, helpfulness and professionalism, contributing significantly to the positive guest experience. Instances of exemplary service, particularly in the reception and restaurant, are frequently mentioned. Despite some minor critiques, the staff's dedication to creating a welcoming environment is evident.
Free Wi-Fi at the hotel has mixed reviews with many guests experiencing unreliable and weak connections, particularly in the rooms, though some found it effective in communal spaces. Parking is another area with diverse opinions. The convenience of free and secure parking is appreciated, yet limited availability and lack of clear signage can be problematic during busy periods.
For families, Glen Mhor Hotel at Uile-bheist 'Brewstillery' offers spacious and comfortable accommodations with attentive staff ready to cater to the needs of guests traveling with children. The hotel’s location and family-friendly environment make it a suitable option for family vacations, despite some minor limitations.
The hotel's location is ideal for enjoying the local nightlife with close proximity to various bars, restaurants and markets. The onsite distillery and brewery further enhance the nightlife experience, though the hotel bar closes early, which might constrain late-night activities within the premises.
Overall, Glen Mhor Hotel at Uile-bheist 'Brewstillery' is recommended for its tranquil riverside setting, friendly staff and enjoyable food offerings, though guests should be mindful of potential inconsistencies in room quality, Wi-Fi connectivity and parking availability. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Classic Double RoomCannot accommodate an extra bed.
Classic Twin RoomCannot accommodate an extra bed.
Classic Single RoomCannot accommodate an extra bed.
Classic Double Room with River ViewSpacious room, with views towards the River Ness.
Classic Twin Room with River ViewThis room has views towards the River Ness.
Junior SuiteThese suites have a flat-screen TV, a large bed, and a spacious deep-soak bath tub. Children 12 or under can be accommodated on fold-down beds.
Not all suites have a bath some have a luxury shower
Deluxe Double Room with River ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.
Standard Family RoomProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 3 beds.
Superior King SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a TV, a tea and coffee maker, a wardrobe as well as river views. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Located on the picturesque banks of the River Ness, Glen Mhor Hotel at Uile-bheist 'Brewstillery' enjoys a prime spot in Inverness that is frequently praised by its guests. The hotel's riverside setting provides beautiful views and a tranquil atmosphere, while still being within easy walking distance to the city center. Visitors appreciate the easy access to local attractions, shops, restaurants and public transport.
The proximity to the Eden Court Theatre and the lovely Ness Islands makes it a convenient base for both cultural experiences and scenic walks. Apart from its stunning location, the presence of an on-site brewery and riverside restaurant adds to the hotel's appeal. Guests highlight the hotel's combination of centrality and serenity, making it an ideal choice for those looking to explore Inverness and its surroundings while enjoying a peaceful stay by the water.
Breakfast
The breakfast experience at Glen Mhor Hotel at Uile-bheist 'Brewstillery' presents a mixed bag with many guests praising the delicious and high-quality offerings. Positive comments highlight the delights of the buffet and the consistent quality of items like haggis and smoked salmon. Guests appreciated the excellent, top-notch breakfast and the generous portions, describing the breakfasts as "heavenly," "fantastic," and "phenomenal." Friendly and efficient staff were noted, enhancing the overall breakfast experience.
However, some reviews point out issues such as limited choices, lukewarm food and occasional chaotic service. There were also mentions of cold and overcooked items with specific criticism directed at the scrambled eggs and some buffet selections. Despite the occasional shortcomings, the friendly staff, modern environment and the varied selection have managed to leave a strong positive impression on many patrons, making breakfast a worthwhile experience during their stay.
In summary, while the breakfast at Glen Mhor Hotel at Uile-bheist 'Brewstillery' generally receives favorable reviews for its quality and variety, there are areas that could benefit from improvement to ensure a more consistently high standard.
Dinner
The Glen Mhor Hotel at Uile-bheist 'Brewstillery'’s Waterside Restaurant has garnered considerable praise from guests for its dinner offerings. Most reviews highlight the high quality of the food, describing it as excellent, delicious and superb. Diners especially appreciated the quick and attentive service, the delightful atmosphere and the beautiful setting overlooking the river. Both breakfast and dinner have been consistently noted for their fantastic taste and presentation.
The restaurant infrastructure and the addition of an onsite brewery and distillery with a beer garden enhanced the dining experience further. Guests also commended the staff for their friendliness and helpfulness, which added to the overall positive environment.
Nonetheless, a few critiques were mentioned. Some found the food prices to be high and the menu options limited. Occasionally, issues such as slow service, undercooked dishes or chaotic dining experiences were pointed out. Despite these minor setbacks, the general consensus remains that the Waterside Restaurant is a very good choice for an evening meal, offering both great food and a lovely dining ambience.
Rooms
The rooms at Glen Mhor Hotel at Uile-bheist 'Brewstillery' offer a mix of experiences, characterized largely by their size, comfort and varying conditions. Many guests appreciated the spaciousness and comfort with some rooms described as enormous, having beautiful views of the river and feeling more like a home than a traditional hotel room. Cleanliness was consistently noted with many rooms being described as spotless, well presented and tastefully decorated. The location was also praised for its convenience and picturesque views.
However, the reviews indicate that room quality can vary significantly. Some rooms were noted to be small, dated and in need of maintenance with issues such as mold, musty smells, erratic hot water supply and dated furnishings. Specific complaints included cramped attic rooms, noisy environments due to thin walls and erratic heating. Facilities in some rooms were basic, lacking amenities like fridges and proper toiletries. There were also mentions of inconsistent housekeeping and maintenance issues like low water pressure, non-functional TV remotes and broken fittings.
In summary, while some guests had a highly satisfactory stay with spacious, comfortable and clean rooms boasting lovely views, others encountered significant issues with room quality and maintenance that detracted from their experience.
Beds
The beds at Glen Mhor Hotel at Uile-bheist 'Brewstillery' evoke mixed feelings among its guests. On the positive side, many guests found the beds to be comfortable with terms like "super comfortable," "very comfy," and "extremely comfortable" frequently mentioned. The spaciousness of the beds and rooms, as well as clean and nice bedding, were also appreciated. Phrases such as "huge bed and really comfy," "large comfortable bed," and "beds comfortable and clean" highlight the satisfaction with bed comfort in many cases.
However, there were also less favorable remarks. Numerous guests described the beds as "hard," "uncomfortable," and "too firm." Issues such as mattresses being "lumpy" and "sagging," broken bed bases and the combination of two twin beds to form a double also drew criticism. Other concerns included thin, old and broken bedsheets with some commenting that sheets had holes and looked dirty. A few guests mentioned squeaky beds and beds with dips in the middle that made sleeping uncomfortable.
In summary, while the Glen Mhor Hotel at Uile-bheist 'Brewstillery' has received praise for its comfortable and spacious beds, there are notable instances of dissatisfaction, particularly regarding bed firmness and the condition of mattresses and bed sheets.
Cleanliness
Glen Mhor Hotel at Uile-bheist 'Brewstillery' presents a mixed picture regarding cleanliness according to guest reviews. Positively, many guests noted that the hotel and its rooms were clean, often described as extremely clean, spotless and well maintained. Descriptions like very clean, immaculately clean and clean and tidy frequently emerge, indicating that many guests were satisfied with the overall cleanliness. Common areas and apartments also received commendations for being neat and clean and the hotel was described as cozy and welcoming. Some rooms were highlighted as being spacious and well-kept, contributing to an overall pleasant stay for many visitors.
However, the cleanliness of the bathrooms seemed inconsistent with numerous guests mentioning that certain bathrooms require more thorough cleaning or renovations. Issues such as grime on shower screens, mold and general tiredness of bathroom facilities were pointed out. Specific complaints included blood stains, dirt and previous occupants' towels left in rooms. Some rooms were noted to be dusty or having carpets and curtains in need of cleaning or replacement due to wear and tear. Furthermore, some reviewers found the hallways and stair areas less than satisfactory, describing them as dirty or grubby.
In summary, while Glen Mhor Hotel at Uile-bheist 'Brewstillery' generally receives positive marks for room cleanliness and provides a comfortable stay, there is variability in housekeeping standards, particularly in bathrooms and some public areas. Addressing these inconsistencies could enhance the overall guest experience.
Staff
The Glen Mhor Hotel at Uile-bheist 'Brewstillery' in Inverness receives commendable feedback for its staff, who are often highlighted for their friendliness and helpfulness. Visitors consistently describe the team as extremely welcoming, cooperative and cheerful, creating a warm and inviting atmosphere that guests appreciate. The reception staff, in particular, are frequently noted for being supportive, efficient and accommodating, despite some less favorable instances. Housekeeping and bar staff also receive praise for their attentiveness and professionalism.
Guests have found the younger staff members to be especially charming and knowledgeable, often going above and beyond in their roles. The restaurant and waiting staff have left a positive impression with their efficiency and pleasant demeanor, contributing to enjoyable dining experiences. Even amidst occasional criticism, such as reports of unhelpful or unfriendly behavior from a few individuals, the general consensus remains highly favorable.
The hotel appears to take pride in its proactive and hospitable approach, ensuring that any issues are met with swift and courteous service. Highland Happiness, as noted by several reviewers, seems to be embodied by standout staff members like Hayley, who add a personal touch to the guest experience. Overall, the Glen Mhor Hotel at Uile-bheist 'Brewstillery''s staff are a significant asset, working hard to foster a positive and memorable stay for their guests.
Wi-Fi
Glen Mhor Hotel at Uile-bheist 'Brewstillery' offers complimentary Wi-Fi to its guests, but the overall quality and reliability of the connection has generated mixed feedback. Many guests experienced issues with weak or poor quality Wi-Fi with some noting that the signal was unreliable and often disconnected. These challenges were particularly prevalent in guest rooms where the connection barely worked or was entirely unavailable. A few reviewers mentioned that Wi-Fi reception was marginally better in specific areas like the bar. Nonetheless, a handful of guests found the Wi-Fi to be effective and strong, although this was not the common experience. Business travelers in particular found the connectivity insufficient for their needs. Overall, while free Wi-Fi is provided, its inconsistent performance could be a consideration for those who depend on a stable internet connection.
Parking
The Glen Mhor Hotel at Uile-bheist 'Brewstillery' offers a mixed bag of experiences regarding its parking facilities. On the positive side, guests frequently mention the convenience of free parking provided at the back of the hotel, which is a considerable perk for many. The availability of ample and decent-sized parking spaces, along with on-site parking, is often highlighted as beneficial. It is also noted that the parking area is secure and easy to access with a few travelers appreciating the close proximity to the town center.
However, there are a few drawbacks that potential visitors should be aware of. Limited parking availability, especially during busy times and ongoing construction, can make finding a parking spot a bit challenging and frustrating. The gravelled parking area is not particularly welcoming for motorcyclists and the lack of clear directions to the parking lot has also been mentioned as a minor inconvenience. Moreover, some guests reported experiencing issues due to blocked cars and the inconsiderate parking of large vans.
Despite these challenges, the overall sentiment suggests that free parking, when available, is a significant advantage, making Glen Mhor Hotel at Uile-bheist 'Brewstillery' a convenient choice for those traveling by car.
Family
Glen Mhor Hotel at Uile-bheist 'Brewstillery' presents itself as a welcoming destination for families, offering a range of amenities tailored to ensure comfort and convenience for guests with children. The hotel is lauded for its family-oriented service, making it an ideal choice for family events such as weddings, which have received positive feedback for their execution and ambience.
Spacious and well-appointed family rooms provide a comfortable stay and guests have particularly mentioned the benefit of booking the family suite. Although the rooms maintain a high standard of cleanliness and comfort, some practical issues such as hidden sockets and a lack of privacy were noted, especially during warmer days.
The hotel’s location, conveniently close to the town center and offering scenic river views, is another advantage. Despite some minor drawbacks like uncomfortable kids' beds, overall, the property is considered family-friendly and suitable for children. The readiness of staff to set up spare beds for young children and pets highlights the attention to detail in catering to family needs.
However, there are some limitations, including no room service due to COVID-19 and certain areas that might not be perfectly suited for kids. Nonetheless, the friendly ambiance, proximity to shopping centers and the family bar add to the positive experience, making Glen Mhor Hotel at Uile-bheist 'Brewstillery' a commendable choice for families seeking a pleasant stay.
Nightlife
Glen Mhor Hotel at Uile-bheist 'Brewstillery' offers an excellent location for those looking to immerse themselves in the local nightlife. Conveniently situated within walking distance to a variety of bars, restaurants and markets, it serves as a perfect base for a lively evening out. An onsite distillery and outdoor bar add to the appeal with whiskey tours and brewery options also available for guests interested in local drinks.
The hotel's proximity to the city center means that guests can easily explore an eclectic nightlife scene. Whether attending an event at the hotel itself or venturing out to nearby pubs and shops, there's always something to do. Despite some comments on noise levels, they remain within acceptable limits, ensuring a comfortable stay.
However, it’s noted that the hotel bar closes relatively early, at around 10:30 or 11:00 pm, which might limit opportunities for late-night drinks within the premises. Guests mentioning the bar's early closing times were also intrigued by a morning beer garden playlist starting as early as 6:45 am, which could add to the unique character of the place.
Overall, Glen Mhor Hotel at Uile-bheist 'Brewstillery' stands out as a great location for those looking to enjoy local nightlife with convenient access to vibrant city attractions and events.
3 Star
Glen Mhor Hotel at Uile-bheist 'Brewstillery' offers a clean and comfortable stay with facilities and services commensurate with its three-star rating. Nestled in a fantastic central location in Inverness, it provides excellent value for money and is perfectly situated for both weekend business travel and short leisure visits. The hotel boasts comfy beds and a high-quality breakfast with a pleasant view of the riverfront from the on-site restaurant. Guests can enjoy a cozy atmosphere with friendly staff and spacious rooms. While the hotel is basic, it delivers on its promise as a three-star establishment, providing convenient and adequate accommodations for travelers.
Business
Glen Mhor Hotel at Uile-bheist 'Brewstillery' is well-suited for business travelers, offering adequate workspaces and being perceived as a favorable choice for business trips. Guests have appreciated the efficient and prompt assistance provided by the concierge, making it easier to manage a busy schedule. Many reviews highlight the hotel's efficiency with quick information provided to guests which ensures streamlined stays.
Though the hotel offers adequate support for business-related needs, some guests have experienced minor inconveniences. For instance, staying on particularly hot days necessitated keeping curtains partly closed for privacy, which was not very relaxing when trying to change. Additionally, there have been mentions of some logistical difficulties in carrying luggage and business materials. Despite these minor drawbacks, the overall feedback indicates that Glen Mhor Hotel at Uile-bheist 'Brewstillery' is a good option for business trips, especially for those on a tight budget with positive remarks about its suitability for business purposes.
Accessible
Glen Mhor Hotel offers a mixed experience when it comes to accessibility for guests with disabilities. Positively, the hotel is recognized for its ideal location with easy access to the town center and shops, as well as accessible parking. Guests have noted that ground-floor rooms are allocated for those with mobility issues, which are particularly helpful for elderly guests and those who use crutches.
The hotel also offers specific handicapped rooms, although some reviews mention issues such as bathrooms prone to flooding. The establishment's picturesque views and tidy environment add to the appeal and any minor accessibility issues are generally addressed promptly.
However, the hotel does show some limitations. A notable drawback is the absence of elevators or lifts, which poses difficulties for wheelchair users and guests who struggle with stairs. Some buildings within the hotel complex are complicated to navigate due to stairs and a labyrinth-like layout, making assistance necessary for elderly guests with luggage.
Overall, while Glen Mhor Hotel provides some accessible features and enjoys a prime, easily reachable location, it faces challenges with its lack of elevators and certain outdated room elements.
Honeymoon
Glen Mhor Hotel at Uile-bheist 'Brewstillery' is an excellent choice for honeymooners, praised for its romantic atmosphere and superb location. Many guests have enjoyed luxurious stays in the honeymoon suite, describing it as a super honeymoon location. The hotel staff are dedicated to ensuring a pleasant and enjoyable experience, making it a fantastic spot for newlyweds and couples seeking a romantic break. The charming ambiance, highlighted by features like a roaring fire, enhances the relaxation and overall satisfaction of the guests. While some reviews mention areas of minor improvement, most highlight a splendid and memorable time at Glen Mhor Hotel at Uile-bheist 'Brewstillery' with guests appreciating the effort staff put into making their stay special.
Dog Friendly
The Glen Mhor Hotel at Uile-bheist 'Brewstillery' is noted for its dog-friendly accommodations with an evident commitment to creating a welcoming environment for pets. Many guests appreciated the hotel's policy allowing dogs to stay, highlighting the comfort their pets experienced during their visits. There are specific areas where dogs are allowed, including a designated Snug area at the Waterside, enabling pets to dine with their owners. However, dogs are not permitted in the restaurant or bar, which may limit some dining options.
The hotel's surrounding area boasts good dog walks, making it a favorable location for pet owners seeking outdoor activities. The staff's accommodating nature towards dogs also received praise and special arrangements such as providing a bed for dogs were well received.
Despite the predominantly positive feedback, some guests felt the pet facilities did not fully meet their expectations. They pointed out the lack of dedicated areas for walking dogs within the property and noted that the additional charge of £15 per dog per stay did not include amenities like water bowls. Moreover, some reviews mentioned that while pets are accepted, the overall structure for dog-friendly services could be better formed.
In summary, Glen Mhor Hotel at Uile-bheist 'Brewstillery' largely succeeds in providing a pet-friendly experience with plenty of nearby walking opportunities and generally accommodating policies, though there are some areas that could be improved to enhance the overall experience for dog owners.
No, Glen Mhor Hotel at Uile-bheist 'Brewstillery' doesn't have any pool.
No, a spa isn't available at Glen Mhor Hotel at Uile-bheist 'Brewstillery'.
Yes, Glen Mhor Hotel at Uile-bheist 'Brewstillery' welcomes dogs.
No, parking facilities aren't available at Glen Mhor Hotel at Uile-bheist 'Brewstillery'.
No, Glen Mhor Hotel at Uile-bheist 'Brewstillery' doesn't have a gym.