Salthouse Harbour Hotel

Ipswich 52.05271500, 1.16079300 , 1 Neptune Quay (Show on Map)
9.0
Excellent


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Summary of reviewsThe Salthouse Harbour Hotel in Ipswich is an enviable destination praised for its prime location and picturesque marina views. Situated centrally with easy access to vibrant bars, cafes and restaurants, the hotel offers an ideal base for both relaxation and exploration. The serene and lively quayside setting, coupled with its proximity to cultural attractions, adds to its allure.

Guests frequently highlight the breakfast experience as delightful with an impressive range of options and excellent quality. The breakfast offerings, particularly the poached eggs and Full English, receive high commendations for their taste and presentation. Though some note it could be more inclusively priced or occasionally inconsistent, the overall sentiment is positive.

The hotel restaurant also receives high marks for its evening dining experiences. Guests enjoy the delicious, well-presented dishes and the friendly, efficient service. Some suggestions for menu variety and portion size do arise, but the general consensus is one of satisfaction.

Rooms at the Salthouse Harbour Hotel are consistently praised for their cleanliness, style and comfort. Spacious accommodations with large, comfortable beds and stylish decor contribute significantly to a pleasant stay. Despite occasional mentions of necessary refurbishments or noise from outside, the majority of reviews are favorable.

The hotel's high standard of cleanliness is a recurring theme with guests noting the spotless rooms and well-maintained facilities. Friendly, attentive staff enhance the hotel’s welcoming atmosphere, receiving accolades for their efficiency and courteous service.

Parking arrangements are well-managed with free and valet options, although limited on-site spaces sometimes require use of an overflow car park. Guests appreciate the convenience and secure nature of the parking facilities, despite minor navigational challenges.

Nightlife around the hotel presents a lively scene, though some express concerns about noise levels, particularly on weekends. Light sleepers may find the marina area noisier due to late-night revelers.

The beds are widely regarded as luxurious and comfortable, significantly contributing to a restful stay. While there are mixed feelings about firmness preferences, the general feedback highlights the beds as a positive feature.

The overall four-star experience at Salthouse Harbour Hotel is underscored by its high-quality service, stylish decor and superb location. Some guests point out the need for modern amenities and occasional service inconsistencies, yet the hotel's ambiance and staff receive positive remarks.

Accessibility is well-considered with staff going the extra mile to assist disabled guests, despite the lack of designated Blue Badge parking.

Luxury is a defining characteristic of the Salthouse Harbour Hotel with guests noting the beautifully appointed rooms, top-notch service and sumptuous surroundings. Minor shortcomings are outweighed by the overall sense of decadence and relaxation.

The hotel’s dog-friendly policy is another highlight, providing a welcoming environment for pets without compromising on cleanliness and comfort.

In summary, the Salthouse Harbour Hotel stands out for its exceptional location, beautiful views, comfortable rooms and excellent service, making it a highly recommended choice for visitors to Ipswich.
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Hotel with EV Charging Stations

Luxury Hotel

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

4-Star Hotel

Room Types
Salthouse Double Room This double room features tea/coffee maker and seating area.

Salthouse Twin Room This twin room has a DVD player, bathrobe and tea/coffee maker.

Marina Double/Twin Room With a marina view, Juliette balcony, stereo and a walk-in shower.

Town View Contemporary Double Room Air-conditioned room with a 32-inch TV. Bathrooms have a free-standing bath, walk-in shower and non-steam mirrors. Please note, pets cannot be accommodated in this room. These rooms do not have a harbour view.

Copper Room This room features a marina view, a Juliette balcony, a copper bath in the bedroom, a stereo and a walk-in shower.

Guest Reviews
9.0
Excellent
Location
Salthouse Harbour Hotel boasts an enviable location in Ipswich, offering visitors a prime spot right on the marina. This central position allows easy access to a plethora of vibrant bars, cafes and restaurants, making it perfectly situated for those wanting to explore the town on foot. Guests appreciate the hotel's picturesque setting on the waterfront with stunning views of the harbour and yachts. The proximity to both the city centre and cultural attractions such as The Regent Theatre further enhances its appeal.

The hotel is noted for its lovely harbour-side setting and vibrant quayside environment, providing a lively yet relaxing atmosphere. Many reviews highlight the beautiful, serene views available from the rooms, which overlook the boats and marina. The location is deemed perfect for enjoying the local area, whether for a leisurely walk around the dock or a quick cab ride to central entertainment spots.

Despite its lively surroundings, the hotel ensures a comfortable and pleasant stay with excellent service and top-notch amenities. The combination of its modern style, cleanliness and interesting decor contributes to the overall charm. The location is particularly beneficial for university visits and events at nearby venues. Overall, the Salthouse Harbour Hotel's superb position and stunning views make it an ideal base for both relaxation and exploration in Ipswich.

Breakfast
The Salthouse Harbour Hotel provides a breakfast experience that has garnered predominantly positive feedback from guests. Words frequently used to describe the breakfast include delicious, excellent, great and fabulous, indicating a high level of satisfaction. Guests appreciated the comprehensive and tasty offerings with highlights such as poached eggs, a Full English breakfast and fresh fruit and yogurt starters.

The quality of the breakfast was particularly praised with many noting that it set them up nicely for the day. The freshness of items like brewed tea, toast with real butter and freshly squeezed orange juice were commended. Room service for breakfast also received positive remarks for being prompt and well-presented with one guest describing it as a real treat.

However, there were some areas noted for improvement. A few guests found the breakfast to be on the expensive side and suggested that it should be included in the room price. Others mentioned inconsistencies, such as overcooked items, a lack of variety in the continental options and occasional mix-ups with orders. There were also some comments about the breakfast being a bit sparse and the absence of certain items like toast with a full English or a veggie option.

Overall, despite a few minor criticisms, the breakfast at Salthouse Harbour Hotel is generally deemed a delightful and satisfying start to the day with an impressive range of options, excellent quality and a welcoming presentation.

Dinner
Travelers consistently highlight the Salthouse Harbour Hotel's restaurant for its remarkable dining experiences. Guests frequently praise the delicious and high-quality food, noting that the meals are tasty, well-presented and superb. Breakfast and dinner are often mentioned as exceptional with many diners impressed by the flavorful dishes and fantastic culinary offerings.

Although the culinary quality receives abundant praise, some guests feel the dinner menu could benefit from more variety and larger portions. Despite these reservations, the majority of reviews express satisfaction with the restaurant's offerings, describing them as excellent and delicious.

The service at both dinner and breakfast tends to be well-regarded, contributing to the overall positive dining atmosphere. Some reviews indicate that specialty dining experiences, such as dinners in dome pods or event-specific meals like the New Year's Eve dinner, are memorable and enjoyable.

While there are occasional complaints about the high prices and limited menu options, the consensus among guests is that the restaurant at Salthouse Harbour Hotel delivers a premium dining experience with excellent service and consistently fantastic food.

Rooms
Salthouse Harbour Hotel receives high praise for its spacious, clean and stylish rooms. Guests often highlight the large, comfortable beds and meticulously maintained accommodations. Many rooms offer stunning views of the marina or harbor, adding a delightful backdrop to the stay. The decor across the hotel is modern with quirky and interesting touches, enhancing the unique charm of the rooms. The bathrooms are praised for their quality and excellent facilities, often featuring large baths and showers.

In addition to spaciousness, rooms are frequently described as cozy and comfortable with a warm and welcoming atmosphere. The hotel provides upgraded options and suites that impress with their luxury and ample space. Guests are particularly fond of rooms that include balconies with serene water views.

While the majority of reviews highlight the positive aspects of the rooms, some guests mention areas needing a touch-up or refurbishment. A few rooms were reported to be outdated or in need of redecoration. There are occasional comments about the lack of certain amenities such as fridges or better lighting and some rooms can experience noise from outside.

Overall, Salthouse Harbour Hotel's rooms stand out for their cleanliness, comfort and style, contributing significantly to a memorable stay in this well-situated marina hotel.

Beds
Salthouse Harbour Hotel boasts numerous positive reviews about the comfort of its beds with guests frequently praising the luxurious and super comfortable bedding. Many appreciated the beds and pillows for their exceptional comfort, noting that they contributed significantly to a restful stay. The size of the beds also earned compliments with several guests highlighting the spaciousness and the presence of large, soft and thick duvets.

However, there are mixed feelings regarding the firmness and composition of some mattresses. While some guests found the mattresses firm and supportive, others reported issues with hardness, noticeable springs and mattresses that were split into two, affecting comfort. A few guests felt the beds were either too soft or too hard and some mentioned that the beds could be unconventional: split horizontally or with two single mattresses pushed together.

Overall, the hotel's beds generally provide a comfortable and satisfying sleep experience, though preferences for firmness and mattress type vary among guests. For the best experience, guests might consider requesting specific bedding arrangements and firmer pillows if needed.

Cleanliness
Salthouse Harbour Hotel has garnered considerable praise for its impeccable standards of cleanliness. Guests frequently commend the establishment for being spotlessly clean and exceptionally well-maintained. Rooms are described as spacious, modern and above all, very clean with many visitors highlighting the spotless bathrooms and high levels of hygiene throughout the hotel.

The decor of the rooms adds to the overall appeal, making them not only clean but also lovely and comfortable. The hotel staff is identified as friendly, attentive and maintaining spotless standards, contributing to the well-kept appearance of both the rooms and common areas.

Despite a few isolated concerns about areas needing refurbishment and occasional cleaning oversights, the overall feedback strongly emphasizes the high standards of cleanliness and comfort offered at the hotel. The well-presented and modern accommodations make it a highly recommended choice for travelers seeking a tidy and welcoming environment.

Staff
The reviews for the Salthouse Harbour Hotel consistently highlight the exceptional quality of the staff. Guests frequently describe the staff as friendly, helpful and welcoming, contributing significantly to their positive experiences. The team is praised for being attentive, efficient and accommodating, making sure all guest needs are met promptly and courteously. The reception staff particularly stand out with numerous mentions of their professionalism and warm demeanor. Guests also commend the bar and restaurant staff for their excellent service and responsiveness. Universally, the staff's friendliness and helpful nature left a strong impression, enhancing the overall stay at the hotel.

Parking
The Salthouse Harbour Hotel presents a mix of experiences regarding its parking facilities. Positively, free parking is provided and valet services are available, ensuring a smooth experience even when the main car park is full. Guests appreciated the well-organized and managed parking arrangements with the added benefit of secure parking options. The hotel's thoughtful approach to directing guests to a nearby overflow car park when the main lot is at capacity was noted. Several reviews highlighted convenient and well-managed parking with services made even more appealing by the availability of electric car charging stations.

However, there are some challenges mentioned regarding the parking situation. Limited on-site parking can necessitate the use of an overflow car park, which some guests found tricky to locate and not well signposted. Finding a parking spot can sometimes be difficult with the need for more spaces apparent. Despite these issues, the parking is generally considered a bonus with helpful staff and porters to assist and the convenience of having parking available—whether on-site or at a nearby overflow area—being a significant advantage for many guests.

Nightlife
The nightlife around the Salthouse Harbour Hotel generally presents a lively scene, especially on weekends with an abundance of nearby places for drinks. However, guests have noted that the area can become quite noisy due to the presence of rowdy groups, revellers and people leaving nearby bars and pubs, particularly in the early hours. The marina notably becomes very noisy on Saturday nights and there have been instances of disturbances involving drunk individuals singing. Overall, while there are vibrant options for evening entertainment, the resulting noise might affect light sleepers.

4 Star
Salthouse Harbour Hotel offers a delightful stay with its friendly staff, making guests feel appreciated within its four-star ambiance. The service and environment are of high quality, complemented by great decor and a superb location, which tend to leave a positive impression. The breakfast is frequently described as fabulous, enhancing the overall experience. While the hotel truly embodies a four-star standard and stands out as a gorgeous boutique establishment, some guests noted the absence of modern necessities like USB sockets. Although it is viewed favorably as a 4+ hotel by some, others have found the service to be inconsistent, describing it as under-par and overpriced for what they received, compared to the five-star price tag. Despite these mixed service experiences, the hotel remains a notable choice for those seeking a stylish and well-located place to stay.

Accessible
The Salthouse Harbour Hotel demonstrates strong provision and care for guests with disabilities. Disabled clients appreciate that staff go the extra mile, such as parking cars and providing assistance with luggage. Although the hotel lacks designated Blue Badge parking, the reception team mitigates this with a valet parking service, ensuring cars are taken to an overflow area if needed. The location facilitates easy car unpacking and the proximity to the car park is convenient for those with mobility issues. Overall, the staff's politeness and helpfulness create a supportive environment for guests with disabilities.

Luxury
The Salthouse Harbour Hotel offers an undeniably luxurious experience with guests frequently noting the lovely warm and beautifully appointed rooms. The impeccable service provided during stays sets a high standard, affirming the hotel's commitment to quality. Visitors have often remarked on the sumptuous surroundings and luxurious bathrooms, complete with excellent quality toiletries and white fluffy towels.

The hotel's modern aesthetic and exquisite artwork contribute to its stylish atmosphere. Guests have repeatedly described the venue as beautiful, decadent without being stuffy and offering a true four-star experience. The standout feature appears to be the luxurious rooms, which impart a significant sense of opulence and relaxation. Though some guests noted minor shortcomings, such as a lack of a minibar or occasional service gaps, the overall impression remains one of a high-caliber, stylish and luxurious stay.

Dog Friendly
The Salthouse Harbour Hotel is highly regarded for its dog-friendly amenities and facilities, receiving praise for its warm and welcoming atmosphere for canine companions. Guests consistently appreciated the hotel's super dog-friendly environment, noting that it managed to be pet-friendly without compromising on cleanliness and comfort. Dogs were not only allowed but warmly welcomed throughout the premises with the provision of dog drinking bowls being a thoughtful touch that guests appreciated.

Despite the hotel's overall dog-friendly approach, a few considerations were noted. The cost for having a dog stay, set at £15 per night, was mentioned as being on the pricier side. Additionally, there were minor issues reported, such as a dog being left barking in a neighboring room and some isolated instances of dog chewing damage.

Overall, the hotel successfully provides a welcoming and comfortable stay for both dogs and their owners, ensuring that canine guests are well looked after during their visit.


No, Salthouse Harbour Hotel doesn't have any pool.

No, a spa isn't available at Salthouse Harbour Hotel.

Yes, Salthouse Harbour Hotel welcomes dogs.

Yes, parking facilities are available at Salthouse Harbour Hotel.

No, Salthouse Harbour Hotel doesn't have a gym.

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