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Summary of reviewsThe Ixchel Beach Hotel on Isla Mujeres is highly acclaimed for its prime location and exceptional beachfront access with guests frequently praising its proximity to Playa Norte, acclaimed as one of the best beaches in the region. The hotel’s central spot places visitors mere steps from restaurants, shops and tourist attractions, making it perfect for both relaxation and exploration. The stunning beach setting, combined with a family-friendly atmosphere and well-maintained facilities, ensures a memorable stay.
Room offerings at Ixchel Beach Hotel are noted for their spaciousness and comfort, featuring well-equipped kitchens and comfortable beds. Though some furnishings and decor may seem dated, the cleanliness and overall maintenance receive high marks. Guests enjoy excellent views, particularly from rooms with balconies, adding to the serene beachfront experience.
The exceptional cleanliness extends beyond the rooms to the entire property, including well-maintained pools and grounds. The pools, often described as pleasant and child-friendly, contribute to the hotel’s appeal, along with the wonderful beach amenities and easy access to the sea.
Guests frequently commend the hotel staff for their attentiveness, friendliness and professionalism. The warm and welcoming atmosphere created by the team, from the front desk to housekeeping, adds a personal touch to the overall guest experience. Particularly mentioned are staff members who go above and beyond to ensure a comfortable stay.
While breakfast at the hotel’s restaurant receives mixed reviews with some guests finding it delicious but others noting the lack of a buffet and higher prices, dinner is generally well-received. The quality and taste of the food are praised, though some feel that prices are higher compared to nearby dining options. Including breakfast in the accommodation rate could enhance the overall guest experience.
The free Wi-Fi service has mixed reviews with some guests appreciating good coverage and others noting issues with connectivity and speed. However, this does not significantly detract from the overall positive experiences reported by most guests.
Families particularly find the hotel appealing, highlighting the family-friendly atmosphere, availability of children’s toys and spacious rooms suitable for larger groups. The beautiful location right on the beach and the range of amenities contribute to a secure and enjoyable stay for families traveling with children.
Overall, the Ixchel Beach Hotel stands out for its exceptional location, cleanliness, friendly staff and family-friendly environment, making it an ideal choice for a relaxing and enjoyable beachfront vacation on Isla Mujeres. Show more
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Categories
Luxury Hotel
Hotel near Golf Courses
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Standard RoomOverlooking the sea or gardens, this air-conditioned room includes 2 double beds, a flat-screen TV with international cable channels, a CD and DVD player and free Wi-Fi. The marble bathroom comes with toiletries and a hairdryer.
One-Bedroom Suite with Ocean or Garden ViewFeaturing a large balcony overlooking the sea or gardens, this air-conditioned suite includes a king bedroom and a living-dining area. It offers a flat-screen TV with international cable channels, a CD and DVD player and free Wi-Fi. The kitchenette includes a coffee maker, toaster, microwave and bottled water. The marble bathroom comes with toiletries and a hairdryer.
One-Bedroom Suite BeachfrontFeaturing a large balcony directly overlooking the beach, this air-conditioned suite includes a king bedroom and a living-dining area. It offers a flat-screen TV with international cable channels, a CD and DVD player and free Wi-Fi. The kitchenette includes a coffee maker, toaster, microwave and bottled water. The marble bathroom comes with toiletries and a hairdryer.
Two-Bedroom Suite with Ocean or Garden ViewFeaturing a large balcony overlooking the sea or gardens, this air-conditioned suite includes a king bedroom, a twin bedroom and a living-dining area. It offers a flat-screen TV with international cable channels, a CD and DVD player and free Wi-Fi. The kitchenette includes a coffee maker, toaster, microwave and bottled water. The marble bathroom comes with toiletries and a hairdryer.
Two-Bedroom Suite BeachfrontFeaturing a large balcony directly overlooking the beach, this air-conditioned suite includes a king bedroom, a twin bedroom and a living-dining area. It offers a flat-screen TV with international cable channels, a CD and DVD player and free Wi-Fi. The kitchenette includes a coffee maker, toaster, microwave and bottled water. The marble bathroom comes with toiletries and a hairdryer.
Guest Reviews
8.8
Excellent
Location
Ixchel Beach Hotel boasts an exceptional location that guests frequently praise for its proximity to Playa Norte, often considered the best beach on Isla Mujeres. The hotel places guests right in front of the beach, providing perfect and immediate access to sun loungers and beautiful seaside views. Located centrally, the hotel is steps away from the main walking street filled with restaurants, shops and other tourist attractions, making it convenient for both relaxation and exploration. The combination of a family-friendly atmosphere, excellent service and well-maintained facilities adds to the positive experience.
Visitors often highlight the property’s prime spot on the island, emphasizing that its position on the most beautiful beach of Isla Mujeres makes it a standout choice. From comfortable, air-conditioned rooms to the impeccable cleanliness and friendly staff, every aspect of the stay seems designed for comfort and enjoyment. The overall convenience and spectacular beach setting, along with the welcoming staff, contribute to a memorable visit.
Breakfast
Guests at the Ixchel Beach Hotel have mixed feelings about their breakfast experience. While the hotel restaurant is generally praised as nice with the French toast with banana bread receiving specific acclaim, there are frequent mentions of the absence of a buffet breakfast and criticism about the lack of an included breakfast in the accommodation rate. The quality of food, especially breakfast, has room for improvement with some noting long wait times and occasional errors with orders, such as messed-up eggs. There is also feedback suggesting that breakfast options are overpriced. Despite these drawbacks, many guests find the breakfast delicious and appreciate the nearby dining alternatives within a short walking distance. The overall sentiment hints that including breakfast in the hotel rate could significantly enhance the guest experience.
Dinner
Guests at Ixchel Beach Hotel generally praise the food served at the hotel’s restaurant, frequently describing it as very good, delicious and even magnificent. The restaurant itself is often noted as being great, adding an appealing dining option within the hotel premises. However, some guests feel that the prices are relatively high compared to nearby options with a few reviews mentioning that the restaurant can be a bit pricey. Additionally, there are occasional comments about the quality of certain meals, particularly breakfast, suggesting that there is room for improvement. Service at the restaurant receives mixed feedback with a few guests experiencing slow service and issues with order accuracy. Despite these critiques, many guests maintain that the food is tasty and worth trying during a stay at the Ixchel Beach Hotel.
Rooms
Ixchel Beach Hotel offers a variety of room options that are consistently praised for their spaciousness and comfort. Guests frequently highlight the large, apartment-like rooms, some even describing them as gigantic, making it an ideal choice for families or groups. The rooms are well-equipped, featuring amenities such as furnished kitchens and comfortable beds. The hotel ensures cleanliness with many reviews noting the spotless condition of both rooms and bathrooms.
While the hotel's furnishings and decor are considered somewhat dated by several guests, the overall maintenance and cleanliness of the property still receive high marks. Some standard rooms are noted to be on the smaller side and certain rooms would benefit from modern updates. However, the comfort of the mattresses and the usability of the room amenities contribute to a pleasant stay.
The views from the rooms, especially those with balconies, are highly appreciated, offering excellent beach vistas. In summary, Ixchel Beach Hotel rooms provide a comfortable and spacious retreat, perfect for a relaxing beachfront vacation despite the need for occasional updates in decor and furnishings.
Beds
At Ixchel Beach Hotel, guests frequently praise the comfort of the beds and pillows, often describing them as excellent and very comfortable. Many reviewers appreciate the firm, comfy nature of the beds and highlight the overall comfort of the amenities provided. However, some guests do find the beds and pillows to be on the harder side with a few mentioning that both the beds and pillows are quite hard and uncomfortable. Despite these mixed reviews on firmness, the accommodation generally receives favorable remarks for the quality and comfort of its bedding.
Cleanliness
Ixchel Beach Hotel has received numerous positive remarks for its exceptional cleanliness and well-maintained facilities. Guests frequently highlight the hotel's clean and comfortable environment, noting that rooms are spacious, well-organized and regularly cleaned to a high standard. Additionally, the grounds and pools are consistently described as clean, contributing to the overall pleasant atmosphere of the hotel.
Not only is the hotel's hygiene praiseworthy, but its location is also a significant asset. Guests appreciate the beautiful beachfront and the convenience of having the beach just steps away. The property is described as charming with staff that is extremely friendly and helpful, enhancing the overall guest experience.
In summary, Ixchel Beach Hotel comes highly recommended for its outstanding cleanliness, friendly staff, beautiful location and well-maintained facilities.
Staff
The Ixchel Beach Hotel is celebrated for its outstanding staff, consistently described as extremely accommodating, friendly and attentive. Guests frequently highlight the super kind and attentive nature of the team, noting that the entire staff, from the front desk to housekeeping, creates a welcoming and pleasant atmosphere. It's evident that the service is top-notch with special mentions of staff members going above and beyond to meet guests' needs and ensure a comfortable stay.
Many reviews emphasize the excellent kindness and professionalism of the employees, adding a personal touch to the overall guest experience. Whether it's Juan at the front desk, Emilio the waiter or Gaby who assists with check-ins, the warmth and friendly demeanor of the staff leave a lasting impression. Housekeeping also receives high praise for maintaining cleanliness and adding to the comfort of guests.
The helpfulness and attentiveness of the staff stand out with visitors feeling well taken care of from the moment they arrive. The combination of excellent service, polite interactions and genuine hospitality contributes greatly to making guests feel at home and eager to return.
Overall, the friendly and efficient staff at Ixchel Beach Hotel significantly enhances the guest experience, making it a fantastic choice for visitors seeking both comfort and exceptional service in a prime location.
Wi-Fi
The Wi-Fi at Ixchel Beach Hotel has received mixed feedback from guests. Many visitors appreciated the good coverage, especially noting that the signal reaches the beach, which is a convenient feature. However, the overall performance has been inconsistent. Some guests reported that the connection can be slow and the signal strength may be weak at times. While a few found the Wi-Fi to be perfect, others experienced frequent issues, such as poor connectivity and intermittent service. Despite these challenges, the hotel's internet service has not been universally criticized and those needing reliable internet may want to consider these varying experiences when planning their stay.
Pool
Guests at the Ixchel Beach Hotel frequented the pool area and generally provided favorable reviews. The pools were often described as pleasant, clean and well-maintained with a temperature that many found warm and enjoyable, making them ideal for children. The hotel's two heated pools were seen as small, though they provided sufficient space and were not typically crowded. Visitors appreciated the cool pool area and its proximity to the sea, noting it was just steps away from North Beach, adding to the overall superb location. Additionally, amenities such as a nearby snack bar and a space designated for children's toys contributed to a positive experience. Although some guests mentioned the pool water was excessively warm at times, the consensus pointed towards a beautiful and satisfying pool environment with easy beach access. Construction noise was a minor issue for some, yet the overall guest satisfaction with the pool facilities remained high.
Beach
The Ixchel Beach Hotel enjoys a stunning location, frequently recognized as being situated on the best beach on Isla Mujeres and even ranked among the finest beaches in Mexico. Consistent praise highlights the beach's beauty, described as gorgeous, beautiful and even the best beach on earth, making it a standout feature of the hotel. Guests appreciate the proximity to the sea and the direct access that allows them to step out right onto the sandy shores. Despite being a public beach, it remains quiet and not crowded with plenty of lounge chairs available, ensuring a relaxing experience.
Complementing the beach’s picturesque scenery with clear blue waters and white sands, is the hotel’s excellent beach service and friendly, attentive staff. Many reviews also note the heated pool and wonderful beach amenities that enhance the overall stay. The hotel's prime beachfront location is further enriched by its closeness to major restaurants, providing both convenience and a delightful setting for a vacation. Rooms are reported to be very clean, large and comfortable, further adding to the appeal of the hotel. In summary, the Ixchel Beach Hotel offers an exceptional beach experience marked by natural beauty and excellent service.
Family
Ixchel Beach Hotel on Isla Mujeres emerges as an excellent option for families, particularly those traveling with children. Many reviews highlight the hotel's family-friendly atmosphere and its suitability for kids. Guests consistently mention the availability of hotel sun loungers and a wide range of water play equipment, ensuring that children are entertained throughout their stay. The hotel provides an ideal space and beautiful views, creating a secure and relaxing environment for families.
Parents appreciate the location right on the beach and report that it’s very comfortable and suitable for families, providing plenty of toys for children. Reviews also commend the hotel for maintaining good hot water pressure, which is seen as an additional comfort during their stay.
Overall, families have found it an excellent retreat after extensive travel, appreciating the secure and welcoming environment. It's particularly recommended for those traveling with small children and suits larger groups such as a family of four adults and two kids. This makes Ixchel Beach Hotel an ideal choice for a family vacation on Isla Mujeres.
Beachfront
'Ixchel Beach Hotel' boasts a prime beachfront location, directly on the pristine white sands of Playa Norte, renowned as one of the most beautiful beaches. Guests frequently highlight the hotel's advantageous setting right on the beach with captivating views of the crystalline waters. The direct beachfront access enhances the experience, allowing easy and immediate enjoyment of the ocean. The presence of beach service further adds to the convenience, ensuring a comfortable and enjoyable stay for those seeking a seaside retreat.
Yes, Ixchel Beach Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Ixchel Beach Hotel.
No, Ixchel Beach Hotel doesn't allow dogs.
No, parking facilities aren't available at Ixchel Beach Hotel.