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Point Hotel Taksim

Istanbul , Topcu Cad. No:2 Talimhane Taksim (Show on Map)

8.5

Very Good

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Summary of reviewsPoint Hotel Taksim in Istanbul enjoys a prime location, just steps away from Taksim Square and major attractions. Guests are thrilled with its excellent connectivity through nearby metro stations, bus stops and direct airport shuttles, making exploration of the city’s vibrant culture convenient. Despite its central location, the hotel maintains a quiet, peaceful environment and a clean, well-maintained neighborhood.

The breakfast has a mix of reviews with many guests enjoying a generous and fresh buffet that includes both Turkish specialties and continental options, accompanied by panoramic views from the 9th-floor restaurant. Although some found the menu repetitive and certain items lacking in quality, the overall dining experience is bolstered by exceptional service from friendly staff.

Dinner experiences are highly praised, especially in the 9th-floor restaurant with Chef Samet's culinary expertise. While the Japanese restaurant is a hit for sushi lovers, some guests felt the menu lacks traditional Turkish dishes. The attentive service staff and comfortable dining atmosphere add to the positive experience. Room service also receives commendations for its convenience, quality and reasonable pricing.

Rooms are generally spacious, clean and comfortable with many guests appreciating the cleanliness and extra space provided by suites. However, some rooms appear outdated with furniture needing renewal and occasional issues such as noise and smoking odors in non-smoking rooms. The hotel could benefit from addressing these maintenance concerns to meet high standards.

Cleanliness throughout the hotel is consistently noted as impeccable with daily cleaning services ensuring maintained hygiene standards. Although a few guests mentioned minor bathroom maintenance issues, the overall feedback on cleanliness is highly positive.

The staff at Point Hotel Taksim receive exceptional praise for their professionalism, friendliness and helpfulness. Specific individuals such as Osman at reception and Ali in the restaurant are frequently commended. The reception and housekeeping staff contribute significantly to the positive guest experience with their efficient service and attention to detail.

The WiFi service offers a mixed experience with many guests appreciating good coverage and free internet, while some experience weak signals and slow speeds. The hotel's prompt response to WiFi issues reflects their commitment to guest satisfaction.

The spa facilities are generally viewed positively with a clean, well-maintained space featuring modern amenities like a swimming pool, sauna and Turkish bath. Despite some complaints about additional fees and minor maintenance issues, the spa is considered a worthwhile experience, particularly for those new to Turkish hammams.

The gym is well-equipped and receives favorable remarks with guests appreciating its cleanliness and usefulness. The pool area, often praised for its modern design and cleanliness, does occasionally receive criticism for cold water temperatures and sporadic technical issues.

Parking at the hotel is a mixed bag with some guests appreciating the convenience but others noting limited spaces and additional costs for valet service.

Families find the hotel accommodating with large family rooms and suites that provide comfort and flexibility. While there were minor complaints about cleanliness and breakfast variety for kids, the overall environment is positive, safe and welcoming for family stays.

In summary, Point Hotel Taksim is favored for its strategic location, superb cleanliness, friendly staff and generally positive dining and room experiences, making it a reliable choice for both leisure and business travelers in Istanbul.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types

Deluxe Double or Twin Room This room, offering city views, features king or twin beds, air conditioning, sound insulated windows, work desk and a sofa bed, free high-speed wireless internet service, TV with satellite channels, Kettle with tea and coffee setup and a safety box.

Executive Junior Suite with Lounge Access This room, offering city views, features king bed, air conditioning, sound insulated windows, work desk and sofa a, free high-speed wireless internet service, TV with satellite channels, Kettle with tea and coffee setup and a safety box. The room has free access to Executive Lounge until 22:00 where you can enjoy your breakfast alongside wonderful views of the Bosphorus and the city. Executive Lounge Services Includes: -Open buffet breakfast service is between 07:00 - 10:30 on weekdays and between 07:00 and 11:00 on weekends. - Between 12:00-22:00 a rich variety of bakery products and a wide variety of seasonal fruits. - Free local soft drinks tea and herbal teas, coffee varieties, all Non-Alcoholic beverages throughout the day. -Hot buffet food is served between 18:00-20:00. -Access to Executive Lounge Bar, which is open until 22:00. -Free domestic phone calls. - Laundry and ironing service per 3 pieces of clothes per day. -Free use of fax, photocopy, scanner.

Executive Senior Suite with Lounge Access This room, offering Bosphorus views, features king bed, air conditioning, sound insulated windows, work desk and sofa a, free high-speed wireless internet service, TV with satellite channels, Kettle with tea and coffee setup and a safety box. The room has free access to Executive Lounge until 22:00 where you can enjoy your breakfast alongside wonderful views of the Bosphorus and the city. Executive Lounge Services Includes: -Open buffet breakfast service is between 07:00 - 10:30 on weekdays and between 07:00 and 11:00 on weekends. - Between 12:00-22:00 a rich variety of bakery products and a wide variety of seasonal fruits. - Free local soft drinks tea and herbal teas, coffee varieties, all Non-Alcoholic beverages throughout the day. -Hot buffet food is served between 18:00-20:00. -Access to Executive Lounge Bar, which is open until 22:00. -Free domestic phone calls. - Laundry and ironing service per 3 pieces of clothes per day. -Free use of fax, photocopy, scanner.

Executive Room with Lounge Access This room, offering city views, features king bed or twin beds, air conditioning, sound insulated windows, work desk and a sofa bed, free high-speed wireless internet service, TV with satellite channels, Kettle with tea and coffee setup and a safety box. The room has free access to Executive Lounge until 22:00 where you can enjoy your breakfast alongside wonderful views of the Bosphorus and the city. Executive Lounge Services Includes: -Open buffet breakfast service is between 07:00 - 10:30 on weekdays and between 07:00 and 11:00 on weekends. - Between 12:00-22:00 a rich variety of bakery products and a wide variety of seasonal fruits. - Free local soft drinks tea and herbal teas, coffee varieties, all Non-Alcoholic beverages throughout the day. -Hot buffet food is served between 18:00-20:00. -Access to Executive Lounge Bar, which is open until 22:00. -Free domestic phone calls. - Laundry and ironing service per 3 pieces of clothes per day. -Free use of fax, photocopy, scanner.

Adjoining Deluxe Family Room Adjoining Deluxe Family Room consists of two rooms with intermediate passages. This room, offering city views, features king bed and twin beds, air conditioning, sound insulated windows, work desk and sofa a, free high-speed wireless internet service, TV with satellite channels, Kettle with tea and coffee setup and a safety box.

Standard Double or Twin Room This room, offering features king bed or twin beds, air conditioning, sound insulated windows, work desk and a sofa, free high-speed wireless internet service, TV with satellite channels, kettle with tea and coffee setup and a safety box.

Executive Senior Suite with Kitchenette & Lounge Access This room, offering Bosphorus views, features kitchenette, king bed, air conditioning, sound insulated windows, work desk and a sofa, free high-speed wireless internet service, TV with satellite channels. Kettle with tea and coffee setup and a safety box. The room has free access to Executive Lounge until 22:00 where you can enjoy your breakfast alongside wonderful views of the Bosporus and the city. Executive Lounge Services Includes: -Open buffet breakfast service is between 07:00 - 10:30 on weekdays and between 07:00 and 11:00 on weekends. -Between 12:00-22:00 a rich variety of bakery products and a wide variety of seasonal fruits. -Free local soft drinks tea and herbal teas, coffee varieties, all Non-Alcoholic beverages throughout the day. -Hot buffet food is served between 18:00-20:00. -Access to Executive Lounge Bar, which is open until 22:00. -Free domestic phone calls. -Laundry and ironing service per 3 pieces of clothes per day. -Free use of fax, photocopy, and scanner.

About Point Hotel Taksim

License: 8096

Guest Reviews

8.5

Very Good

Location

Nestled in the vibrant heart of Istanbul, Point Hotel Taksim boasts an exceptional and strategic location that guests consistently rave about. Ideally situated just steps away from Taksim Square, the hotel offers unparalleled proximity to key attractions such as Istiklal Street, major metro stations and bus stops, including direct access to airport shuttle services. Visitors appreciate the convenience of being within walking distance of numerous restaurants, cafes and shops, allowing for easy exploration of the city’s lively atmosphere and historical sites. Despite its central location, the hotel maintains a quiet and peaceful environment, making it an excellent base for both relaxation and sightseeing. Guests highlight the easy access to public transportation and the hotel’s position in a well-maintained and clean neighborhood. The combination of its prime location, excellent amenities and friendly staff makes Point Hotel Taksim a favored choice for those looking to experience the best of Istanbul.

Breakfast

The breakfast experience at Point Hotel Taksim receives mixed reviews from guests with a noticeable tilt towards positive remarks. Many guests enjoyed an excellent breakfast buffet that offers good variety with terms like great, generous, rich and fresh frequently noted. They appreciated the delicious and fresh ingredients, as well as the panoramic views from the 9th-floor restaurant, which added to the overall dining experience.

Despite the general satisfaction, some guests felt that the breakfast could still improve. Criticisms include complaints about repetitive menus, lack of variety and not meeting five-star expectations. Issues such as cold coffee, poor quality of certain items and overcrowded breakfast areas were mentioned, although these did not seem to significantly overshadow the positive aspects for most guests.

Highlights of the breakfast experience include attentive service from friendly staff, particularly praised individuals like Ali, Cetin, Gizem and Kadir. The inclusion of traditional Turkish specialties alongside continental options was a point of praise, though some guests wished for more international and European varieties. The breakfast spread was often described as abundant, hearty and sufficient to meet the expectations of a diverse clientele.

In summary, the breakfast at Point Hotel Taksim generally satisfies with its range of options, fresh ingredients and exceptional views. However, there is room for improvement in terms of menu diversity and service quality at peak times.

Dinner

At Point Hotel Taksim, guests have often highlighted the quality of the dinner experience, emphasizing the fine service and tasty cuisine. The restaurant on the 9th floor stands out with Chef Samet receiving praise for his culinary expertise. Many guests appreciated the assistance in choosing dishes and the recommendations for exploring the city, making the dinner not just a meal but an informative experience. The service staff, including Ali, Yusuf and the dining room manager, have been commended for their attentiveness and friendliness.

Although the menu may lack a wide variety of typical Turkish dishes, the Japanese restaurant within the hotel has garnered positive feedback for its delicious sushi. The Executive Lounge has also been noted for providing a satisfying array of dishes, making it a perfect spot for evening meals or drinks. Room service, offering tasty and relatively inexpensive food, adds to the convenience for guests.

While some guests mentioned the limited choice of food and the prevalence of Japanese cuisine, the overall dining experience at Point Hotel Taksim has been described as great, complemented by the pleasant surprises at the end of meals and the comfortable dining atmosphere. Despite the lukewarm response to the menu variety, the good food service and friendly staff ensure a positive dining experience.

Rooms

The rooms at Point Hotel Taksim appear to offer a diverse range of experiences with a strong emphasis on spaciousness and cleanliness. Many guests have highlighted the large and comfortable dimensions of the rooms, often applauding their cleanliness and the ample space provided. Upgrades to suites were mentioned frequently and seem to delight guests with the extra room and improved views.

However, the hotel does have some consistent areas for improvement. Multiple reviews point out that the rooms are somewhat outdated with some furniture in need of renewal and general maintenance. A recurring issue appears to be noise with some rooms lacking adequate soundproofing, leading to disturbances from neighboring rooms and street noise.

Guests also noted occasional cleaning inconsistencies with some rooms reported to have a smell of tobacco, despite being designated non-smoking. The lighting in some rooms was described as inadequate, contributing to a dim ambiance in certain areas.

On a positive note, rooms that received upgrades to suites were highly praised for their enhanced comfort and views. Larger rooms and suites were repeatedly described as spacious, featuring clean and comfortable beds and many guests appreciated the provision of fresh towels and bottled water daily.

Overall, while the Point Hotel Taksim offers a generally comfortable and spacious room experience, it would benefit from addressing the maintenance and noise issues raised by guests to fully meet the expectations of a high standard accommodation.

Beds

In a series of guest reviews for Point Hotel Taksim, the bed comfort has presented a mixed bag of experiences. On the upside, numerous reviews highlight the comfort of the beds, describing them as clean, cozy and even superb with some guests feeling like they were sleeping on clouds. The bed was frequently noted to be comfortable, supporting a restful night’s sleep for many visitors. Additionally, the rooms have been praised for being spacious and comfortable with large beds contributing to the overall experience.

However, not all guests shared the same sentiment. A notable number of reviews mentioned discomfort with the beds, pointing out issues like hard mattresses, high pillows and even reports of back and neck aches. Some guests found the beds and pillows to be of poor quality, describing them as excessively hard or of poor workmanship. There were also comments about problematic bed arrangements and sizes with specific mentions of beds being too soft, small or awkwardly positioned. These discrepancies indicate that while some find the beds quite satisfactory, others feel there is room for improvement to meet all guests' comfort needs.

Overall, while a significant number of guests enjoyed a comfortable bedding experience, others mentioned specific grievances that suggest attention to detail and consistency could enhance the comfort of stays at Point Hotel Taksim.

Cleanliness

Point Hotel Taksim invites guests with its impeccable cleanliness and well-maintained facilities. Reviewers consistently highlight the hotel's high standards of hygiene with frequent mentions of rooms being spotless and organized. Daily cleaning services ensure that towels are fresh, rooms are tidied and facilities such as the indoor pool remain pristine. Many guests appreciate the meticulous attention to detail, often describing the hotel as very clean and comfortable.

Despite mostly glowing reviews, a few guests noted occasional issues like a need for more thorough bathroom maintenance or improved housekeeping standards in specific instances. However, these are exceptions to the overall positive feedback. The staff, particularly the cleaning personnel, are frequently commended for their excellent service and attention to cleanliness.

Overall, Point Hotel Taksim stands out for maintaining a high level of cleanliness, making it a reliable choice for those prioritizing hygiene and comfort during their stay.

Staff

The staff at Point Hotel Taksim consistently receive high praise from guests, highlighting their professionalism, friendliness and helpfulness. Reviewers frequently commend specific individuals such as Mr. Emre in the restaurant, Osman at the reception and the receptionists Yasim and Merve, for their exceptional service. The restaurant staff, including Ali, stand out for their attentive and polite demeanor.

Multiple mentions of individuals like Tolga, Taner and Samet indicate the personnel's dedication to enhancing the guest experience. The hotel management, including the front office and service operation managers, have made a notable impact with their courteous and hands-on approach.

Despite a few notes about less friendly experiences with some restaurant and pool staff, most guests find the team's service to be exemplary. The reception staff, including names like Irem, Selin, Guler and Yasin, receive accolades for their prompt and efficient assistance and excellent command of English. Housekeeping, led by attentive individuals such as the cleaning lady Semek, adds to the overall positive experience by maintaining high standards of cleanliness.

The hotel's staff organization seems robust and well-coordinated, making the environment both welcoming and efficient. Guests repeatedly mention their interactions with the staff as a significant highlight of their stay, underlying the strong culture of hospitality at Point Hotel Taksim.

Wi-Fi

The Point Hotel Taksim offers a varied experience when it comes to WiFi connectivity. Many guests have noted the presence of a good WiFi connection throughout the hotel with excellent coverage in some areas. There is praise for the quick and free internet service available, enhancing the overall convenience. However, some guests have highlighted inconsistencies, such as weak signals near windows and in specific rooms with room 424 being a positive exception where the WiFi is reportedly very good. On occasions, guests have experienced slow and occasionally disconnecting internet, suggesting room for improvement. The hotel staff promptly address WiFi issues, sometimes providing routers directly to rooms when needed, thus showcasing their responsive service. Nonetheless, while the internet speed may vary, the hotel is equipped with good facilities to ensure a comfortable stay.

Spa

Point Hotel Taksim offers a mixed yet predominantly positive spa experience for its guests, who have particularly praised the superb and excellent facilities. The clean and well-maintained spa features a nice, big modern swimming pool, along with various amenities such as a sauna, jacuzzi and Turkish bath. The spa staff also receive high marks for their kindness, helpfulness and overall excellent service.

However, some guests have found the spa to be on the smaller side and noted its high cost with additional fees required for its use. There are occasional mentions of maintenance issues, such as a non-functioning steam room door and a hammam that wasn't sufficiently heated, which detracted from the experience for some. Overall, while the spa is seen as a wonderful and unforgettable place by many, particularly for first-time visitors to a Turkish Hammam, it does come with additional costs and minor inconveniences that should be considered.

Gym

Point Hotel Taksim offers a well-equipped and clean gym facility that has received favorable remarks from its guests. Many reviewers highlight the gym as good to excellent with some describing it as sufficient and very useful. There is also praise for the supportive and nice staff handling the gym. In addition to the gym, the hotel features a swimming pool, although a swim cap is mandatory for its use. Despite one instance of a guest claiming the absence of a gym, the majority of reviews attest to its availability and the quality of its facilities.

Pool

Point Hotel Taksim offers a good variety of pool facilities appreciated by many guests for their cleanliness and upkeep. The indoor swimming pool, approximately 13-15 meters long, has garnered positive feedback for its modern design and availability. Visitors often highlight the cleanliness of the pool and the pleasant atmosphere of the surrounding area, which includes amenities such as a sauna, jacuzzi and Turkish bath. The attentive and professional pool and spa staff have also been commended for enhancing the overall experience.

However, the temperature of the pool water has been a point of contention with some guests reporting it as being very cold at times. There have been occasional issues with the pool's availability due to technical reasons and a few guests have mentioned unexpected additional charges for pool access, despite it being included in their booking. Concerns over high chlorine levels and the occasional lapse in cleanliness have also been noted by some visitors.

Nevertheless, the general consensus points to a good, enjoyable pool area that caters well to families and individual guests alike with plenty of positive remarks on its features and overall experience.

Parking

The parking situation at Point Hotel Taksim has received mixed feedback from guests. While some reviews highlight the presence of convenient and on-site parking, others reveal a lack of available spaces or facilities. Guests have noted that there is no free parking and valet service comes at an additional cost, which some find too expensive. Despite this, there are mentions of nearby parking solutions, albeit not managed directly by the hotel. Overall, the hotel offers parking options, but potential visitors should prepare for limited space and additional charges.

Family

Point Hotel Taksim is highly recommended for families, making it a popular choice for family travel. Families of four frequently reported enjoyable stays with children particularly loving the experience. The hotel features large family rooms and suites that are well-suited to accommodate both adults and children, ensuring comfort for everyone. Connected or separate rooms are typically available, offering flexibility for different family setups.

Despite some criticisms about the cleanliness of the rooms and the lack of kid-friendly breakfast items, the overall sentiment leans towards a positive family environment. Key amenities include excellent suite sizes and good facilities within the spacious family rooms.

Safety and a calm atmosphere are notable features, providing peace of mind for those traveling with children. However, it’s worth mentioning that entering the hotel with a baby stroller can be challenging. Nonetheless, Point Hotel Taksim remains a favorite for many families, often recommended to friends and family for its suitability for kids and family-oriented services.

Nightlife

Point Hotel Taksim is ideally situated for those looking to explore Istanbul's vibrant nightlife. The hotel is in close proximity to numerous cafes, bars and restaurants, offering a variety of options for evening entertainment. It's located near the lively Taksim Square, yet it manages to stay somewhat removed from the hustle and bustle, providing a balance between accessibility and tranquility. Guests can enjoy the central location, making it easy to participate in city events and tourist attractions. However, some may experience noise disturbances from the local nightlife and there were mentions of language barriers with the night staff. Overall, its central position offers convenience for late-night walks and exploration of Istanbul's energetic social scene.

5 Star

Point Hotel Taksim has elicited mixed reactions regarding its five-star rating. Numerous reviews highlight that the hotel does not meet the standards expected of a five-star establishment. Several guests feel that it is more of a four-star or even a three-star hotel. Complaints often focus on the need for modernisation, insufficient quality of the rooms and breakfast options that do not align with five-star expectations. Additionally, many feel the amenities and restaurant facilities fall short of the claimed rating.

On the positive side, some guests appreciated the cleanliness and pleasant ambiance of the hotel, describing it as a good hotel nonetheless. There were mentions of satisfaction with certain aspects, including a social atmosphere and a spa that, albeit needing an upgrade, provided relaxation.

Many reviews conveyed disappointment, suggesting that the hotel's services and facilities do not align with its promoted five-star status. Improvements in these areas could enhance the overall guest experience. While it has strong aspects, the general consensus is that Point Hotel Taksim feels more like a solid four-star hotel rather than the lavish five-star experience it advertises.

Business

Point Hotel Taksim is a sophisticated choice for business travelers, offering well-maintained and clean facilities ideal for professional needs. The hotel boasts a great location, making it convenient for conducting business, hosting events and accessing key areas, including the nearby convention center. Guests consistently praise the professionalism and attentiveness of the staff, highlighting their role in making business trips comfortable and efficient.

The hotel's noise-free rooms provide an excellent environment for business activities, ensuring privacy and focus. With meeting rooms and a business lounge available, it caters well to those needing dedicated workspaces. Point Hotel Taksim is described as a solid 4-star establishment, reinforcing its reliability and quality for business travel.

Accessible

Point Hotel Taksim demonstrates excellent accessibility for guests with disabilities, offering numerous features that enhance their stay. Located about one hour by direct bus from the new IST airport, the hotel benefits from a convenient bus stop right in front, making it efficiently reachable. Reviewers frequently noted the hotel's proximity to Taksim Square, restaurants and multiple bus stations, which adds to its central and accessible location.

Guests highlighted the facility's thorough and complete accessibility, describing it as thoroughly fully accessible and emphasizing its excellent accessibility for people with disabilities. The availability of accessible facilities further ensures that all areas of the hotel cater to guests with special needs, providing a comfortable and convenient experience. Overall, Point Hotel Taksim stands out as a good choice for travelers seeking an accessible and centrally located accommodation in Istanbul.

Indoor Pool

Point Hotel Taksim offers a commendable indoor pool experience, frequently described as large, clean and well-maintained. Guests appreciate the pool's availability and cleanliness, often noting that it's spacious and offers a pleasant swimming environment. The temperature of the pool water is regulated to 28 degrees in winter, which contributes to a comfortable swim, although a few visitors initially found it a bit chilly. Alongside the pool, guests have enjoyed additional amenities such as the sauna and gym. While there has been some critique regarding indoor pool access management, the overall sentiment remains positive, particularly with children finding the pool enjoyable.

Luxury

Point Hotel Taksim offers a luxurious and classy experience that many guests find truly high level and worth the money. The hotel is described as clean, comfortable and upscale, providing a luxurious stay with a touch of 5-star services. Guests appreciate the fancy and unique aspects of the hotel, highlighting the luxury and comfort throughout their visit. While some reviews suggest it may not fully meet 5-star standards, the overall impression is one of an elegant and high-quality establishment suitable for those seeking a lavish experience.

Yes, Point Hotel Taksim has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Point Hotel Taksim.

No, Point Hotel Taksim doesn't allow dogs.

Yes, parking facilities are available at Point Hotel Taksim.

Yes, Point Hotel Taksim has a gym.

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