Emporio Ixtapa - with Optional All Inclusive
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Summary of reviewsEmporio Ixtapa - with Optional All Inclusive is highly praised for its unbeatable beachfront location, delivering a serene, clean and picturesque environment perfect for leisurely walks and family outings. The hotel's proximity to local amenities such as restaurants, bars, craft markets and shopping plazas adds to its appeal, making it convenient for guests to explore local culture. The panoramic sea views enhance the tranquil experience and the facilities ensure a comfortable and safe stay.
The breakfast, while offering a delicious and varied buffet with standout omelettes and good coffee, has room for improvement regarding its repetitiveness and occasional long queues. Dinner experiences are generally positive with high praise for the poolside dining and quality of food, particularly during special events. However, the need for better reservation management and menu diversity has been noted to elevate the dining experience further.
Room quality at Emporio Ixtapa is mixed; many guests find them clean, comfortable and offering breathtaking views. However, inconsistency in maintenance and the need for renovation are common concerns, along with occasional noise disruptions. The general cleanliness of the hotel and its pools is mostly appreciated, though certain areas like restrooms and showers need more attention.
The staff at Emporio Ixtapa significantly enhance the guest experience with their friendly and professional service. Specific praise for individual team members highlights their commitment to hospitality. Issues with Wi-Fi connectivity, particularly outside the lobby, detract from the overall experience, as does the lack of accessibility in the gym and spa facilities.
The pool area is well-regarded for its cleanliness and family-friendly amenities, though overcrowding and maintenance issues are prevalent criticisms. The beautiful and well-maintained beach area contributes positively to the guest experience, despite the need for more shade and early reservations for spots. Parking availability is a mixed bag with the need for better organization and capacity highlighted.
Overall, Emporio Ixtapa is an excellent choice for families and travelers seeking a convenient and engaging stay with easy access to the beach and local attractions. Improvements in certain areas could further enhance the overall guest experience.
Categories
The breakfast, while offering a delicious and varied buffet with standout omelettes and good coffee, has room for improvement regarding its repetitiveness and occasional long queues. Dinner experiences are generally positive with high praise for the poolside dining and quality of food, particularly during special events. However, the need for better reservation management and menu diversity has been noted to elevate the dining experience further.
Room quality at Emporio Ixtapa is mixed; many guests find them clean, comfortable and offering breathtaking views. However, inconsistency in maintenance and the need for renovation are common concerns, along with occasional noise disruptions. The general cleanliness of the hotel and its pools is mostly appreciated, though certain areas like restrooms and showers need more attention.
The staff at Emporio Ixtapa significantly enhance the guest experience with their friendly and professional service. Specific praise for individual team members highlights their commitment to hospitality. Issues with Wi-Fi connectivity, particularly outside the lobby, detract from the overall experience, as does the lack of accessibility in the gym and spa facilities.
The pool area is well-regarded for its cleanliness and family-friendly amenities, though overcrowding and maintenance issues are prevalent criticisms. The beautiful and well-maintained beach area contributes positively to the guest experience, despite the need for more shade and early reservations for spots. Parking availability is a mixed bag with the need for better organization and capacity highlighted.
Overall, Emporio Ixtapa is an excellent choice for families and travelers seeking a convenient and engaging stay with easy access to the beach and local attractions. Improvements in certain areas could further enhance the overall guest experience.
Hotel with All Inclusive Packages
Luxury Hotel
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Children's Pool Pool Swim Up Bar Pool Water Slide Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Water Slide
Hotel with Swim Up Bar
Hotel with Children's Pool
Guest Reviews
Emporio Ixtapa boasts an enviable location that guests consistently praise for its convenience and beauty. Nestled right on the beachfront, the hotel offers direct access to a clean, serene strip of beach that many find ideal for leisurely walks and family outings. Its proximity to a variety of local amenities such as restaurants, bars, craft markets and shopping plazas makes it particularly convenient for guests who enjoy exploring local culture and dining out.
Many reviews highlight the central positioning of the hotel, which places it just across the street from numerous shops and eateries, enhancing the overall stay. This ensures that everything one might need or want to experience is within easy reach. The panoramic views of the sea are often described as beautiful and magnificent, adding a touch of tranquility to the visit. The convenient access to the vibrant town of Zihuatanejo is an added advantage for those looking to explore beyond Ixtapa.
In addition to the outstanding location, the hotel's facilities receive positive remarks, providing comfort and adding to the overall enjoyment of the stay. Guests frequently mention feeling safe and secure in the hotel's calm environment. All in all, Emporio Ixtapa's location is described as perfect and ideally suited for a pleasant, convenient stay in the heart of Ixtapa.
The breakfast experience at Emporio Ixtapa - with Optional All Inclusive has garnered mixed reviews. On the positive side, guests frequently praised the breakfast buffet for its delicious and extensive offerings. Many noted the good variety available with some singling out the excellent attention from staff and the delightful omelettes cooked by Pedro. The breakfast was often described as a great start to the day with good coffee and great views.
However, several areas for improvement were noted. A common complaint centered around the repetitiveness of the buffet with limited options and long queues, sometimes lasting up to an hour for a table or certain dishes. Some guests found the food tasteless or not appetizing and there were remarks about the lack of traditional breakfast meats. Additionally, a few guests were disappointed that certain breakfast items like juices tasted artificial.
Despite the drawbacks, the general consensus acknowledges the decent quality of the food, suggesting room for enhancements to elevate the breakfast experience further.
Dinner at Emporio Ixtapa offers a mixed experience, highly praised for its delicious meals and notable variety, especially during special occasions such as New Year's Eve and Christmas. Dining next to the pool receives frequent commendations and the Italian restaurant stands out with its good service and high-quality food.
Guests appreciate the tasty fare and friendly kitchen and restaurant staff, who are often noted for their excellent service. The presentation of the food and the overall food quality receive several positive nods with specific praise going to the special dinners at the El Arrecife restaurant and a birthday celebration dinner.
However, the dining experience is somewhat marred by a few recurring issues. Reservations are often required and can be difficult to secure, leaving some guests frustrated. The buffet, while adequate, suffers from limited variety and repetitive menus that can become tiresome over a longer stay. There are also concerns about crowded meal hours due to limited restaurant availability and perceived insufficient food variety for an "all-inclusive" plan.
In summary, while the food at Emporio Ixtapa can be delightful and the service generally commendable, the experience could be enhanced with more diverse menu options and better management of restaurant reservations to ensure all guests have access to the dining experiences they desire.
Emporio Ixtapa offers guests a mixed experience when it comes to room accommodations. Many reviews highlight the cleanliness and comfort of the rooms, praising them as clean, well-maintained and featuring super comfortable beds. Some guests appreciated the spaciousness of certain rooms, particularly the junior suites and noted the excellent ocean and mountain views available from some rooms. The presence of amenities such as coffee makers, small fridges and functioning air conditioning were also positively mentioned.
However, the hotel seems to suffer from a lack of consistency. Several guests reported issues with room size, noting that some rooms are quite small and lack balconies. Complaints about rooms smelling of humidity and having a dated appearance were common with some reviewers mentioning the need for refurbishing and modernizing the decor. Problems with maintenance were frequently cited, including broken shower faucets, leaking water and issues with air conditioning.
Noise appeared to be an inconvenience for some, especially rooms where soundproofing was insufficient, allowing music from the lobby or neighboring rooms to disrupt sleep. Some guests also encountered problems during check-in or with room assignments, which occasionally led to last-minute changes.
In conclusion, while the Emporio Ixtapa offers comfortable and clean accommodations with some rooms boasting beautiful views and good amenities, there is a notable need for renovation and better maintenance to enhance the overall guest experience.
Emporio Ixtapa features a variety of comfortable sleeping arrangements, highlighted by the prevalent use of Balinese beds, offering a blend of relaxation and style. Many guests consistently report that the beds in the hotel are super comfortable, providing an enjoyable night's rest. Those staying in the beach and pool areas particularly appreciate the Balinese beds and lounger beds, often deemed excellent.
While most visitors find the beds to be clean and the mattresses firm yet supportive, a few have noted discrepancies. Some beds were described as old and in need of replacement with occasional complaints about the beds being either too soft or too hard. Additionally, there were isolated incidents of bed cleanliness issues, including beds with ants.
Despite minor setbacks, the overall comfort and freshness of the beds receive high praise, making them one of the standout features of the hotel. The majority of guests seem satisfied, valuing the comfort and cleanliness emphasized by Emporio Ixtapa, ensuring a pleasant stay for most.
Emporio Ixtapa receives mixed feedback regarding its cleanliness. Generally, guests appreciate the hotel's clean and well-maintained rooms, facilities and pools. Many reviews highlight the high standards of cleanliness in the rooms, which are also described as comfortable and beautiful. The general cleanliness of the hotel is noted positively, despite some areas showing signs of age.
However, not all feedback is positive. Some reviews mention areas that could use more detailed cleaning, such as the pool restrooms, beach showers and lobby bathrooms, which were often cited as dirty. The cleanliness of the pool itself came under criticism at times and there were specific instances of neglect, like cockroaches left unattended.
In terms of staff, the cleaning personnel received praise for being attentive and friendly. Despite some shortcomings in certain areas, the overall impression is that the hotel maintains a good level of cleanliness, ensuring a comfortable stay for its guests.
The staff at Emporio Ixtapa are consistently praised for their friendliness and attentiveness. Guests frequently mention the excellent service provided by the team, highlighting the positive interactions with the reception staff, waiters and other service personnel. The overall management and treatment by the staff contribute to a welcoming and friendly atmosphere throughout the hotel. Despite occasional mentions of less friendly staff members and specific instances of poor service, most visitors find the staff to be kind, accommodating and eager to assist. Security is visible and diligent, contributing to a safe environment for guests. Special mentions of individual staff members like Meghan, Hugo, Uriel and Pablo from night security further underscore the team's commitment to excellent service. While there are minor criticisms regarding specific incidents and certain staff attitudes, the general consensus is that the staff at Emporio Ixtapa enhance the guest experience with their professionalism and warm hospitality.
Emporio Ixtapa offers a high-speed and reliable Wi-Fi connection in the hotel's lobby, which many guests have found to be a convenient spot for internet access. The overall Wi-Fi service in the lobby is good, ensuring guests can easily connect while relaxing or working in this common area. However, Wi-Fi performance tends to be less impressive once outside the lobby, particularly in the rooms, where connectivity issues are often reported. Signals in the rooms are weak and intermittent with some guests experiencing frequent cuts and slow speeds. In certain cases, guests encountered additional charges for internet access despite it being advertised as free, adding to the frustration. Some also mentioned problems with security for connected devices. Nonetheless, if guests stick to the lobby for their internet needs, they are likely to have a smoother online experience.
The Emporio Ixtapa offers a spa experience that has been frequently highlighted in guest reviews as either good or great. Visitors who have utilized the spa facilities have had positive experiences overall. However, it's noteworthy to mention that access to the spa and gym facilities may not be suitable for wheelchair users. Aside from this accessibility issue, the spa at Emporio Ixtapa stands out as a favored amenity among the guests.
The gym at Emporio Ixtapa - with Optional All Inclusive receives mixed feedback from guests. While it is noted for being small and basic, it is also described as clean and tidy. However, accessibility may be a concern for some, as both the gym and spa lack wheelchair access. Additionally, some guests have reported issues with cleanliness, such as the presence of cockroaches, which the staff has been informed about.
Emporio Ixtapa's pool area garners a mix of positive and critical feedback. Many guests appreciate the large, clean and pleasant pool, describing it as great for both adults and kids. The pool area's cleanliness is frequently highlighted and the pool bar is deemed excellent. The proximity of the pool to the beach adds to the convenience and enjoyment of the stay.
However, several guests point out that the pool can become very crowded, especially during peak times and the water temperature can be uncomfortably warm. Maintenance concerns are also noted with some reviews mentioning a bad odor, muddy edges and the need for better cleaning practices. Overcrowding issues are exacerbated by guests reserving loungers but not using them, making seating scarce.
The ambiance around the pool can be lively with constant activities and music, which some guests find noisy and disruptive. Additionally, the pool areas are described as smaller than expected, contributing to the crowded feeling.
Despite these drawbacks, many guests remark that lifeguards are responsive and the pool remains a fun spot for children. The poolside bar and slides, though sometimes not operational, add to the appeal for families. Overall, while the pool at Emporio Ixtapa is seen as a nice feature of the hotel, higher maintenance and better management of overcrowding could enhance the guest experience.
Emporio Ixtapa boasts a prime location directly on a gorgeous, clean beach adorned with fine sand. Guests appreciate the direct and easy access to the beach, which is excellent for walking and offers beautiful ocean views. Beachfront amenities include comfortable loungers near the sea, though some areas could benefit from more shade as the umbrellas don't uniformly block the sun.
Despite some restrictions on beach activities, the overall beach experience is enhanced by the attentive service and consistent maintenance, ensuring a clean environment. The proximity to numerous shops and restaurants adds to the convenience, allowing guests to enjoy the local offerings without straying far from the shoreline.
There are minor points of concern, such as the need for early reservation of beach spots and a lack of palapas or umbrellas, making it challenging to find shade. Additionally, guests noted strong beach waves and that the beach became less approachable in the evening hours.
In summary, the beach at Emporio Ixtapa stands out for its beauty and cleanliness, complemented by its strategic location and comfortable facilities, making it a delightful place for a seaside retreat.
Emporio Ixtapa - with Optional All Inclusive offers parking options, but reviews indicate that the experience is mixed. Several guests appreciated the availability and safety of the parking area. Positive comments highlight that parking is accessible with mentions of safe and good parking conditions. However, criticisms overshadow these positives. The lot is frequently described as having limited capacity with insufficient spaces leading to congestion issues and delays. There are mentions of parking without proper order or reasonable space, indicating a need for better organization and capacity management to match guest volume. The overall sentiment suggests that while parking is available, improvements are necessary to meet guests' expectations and needs more effectively.
Emporio Ixtapa is a family-oriented hotel that appeals to travelers looking for a good option for a short family trip. With dedicated children's areas and activities designed for the whole family, it is well-suited for family getaways. The hotel features a children’s pool, volleyball and other engaging activities that ensure visitors of all ages have a memorable time.
Guests particularly commend the New Year's Eve celebrations, where the hotel excelled in creating a festive atmosphere, even having Santa Claus bring gifts to children. A photographer was available to capture these precious moments, although some guests found it difficult to access the photos later.
While the hotel offers a generally good family atmosphere and friendly staff, some logistical issues were noted. There were complaints about sunbeds being reserved both on the beach and by the pool, causing inconvenience. The presence of only one pool led to overcrowding and some guests were not satisfied with the upkeep of the rooms, citing issues such as not being cleaned daily and the inability to open the windows.
Despite these minor setbacks, many reviews highlight the excellent staff attention and commend the overall facilities, considering them good for the price. The fast elevator service and well-prepared breakfast also add to the convenience and comfort for families.
Overall, Emporio Ixtapa stands out as a favorable choice for families seeking a fun-filled, family-friendly environment, albeit with room for some improvement in service logistics and facility maintenance.
Emporio Ixtapa offers a vibrant nightlife experience, starting right from the lobby bar, which features live music that continues till 11 pm. For those who enjoy a party atmosphere, there's a DJ outside providing lively beats with bass music and laser lights. A disco within the hotel keeps the energy high for night owls.
Nightly entertainment is a staple here, often extending until 11:30 pm, making the hotel a hotspot for music and enjoyment. Guests can expect live music every night, creating a festive atmosphere throughout their stay. Reservations for sunbeds at the pool area are common, as people often enjoy drinking and relaxing by the pool while awaiting the evening's entertainment. However, the sound from the nightly events can sometimes be heard in the rooms, which might affect light sleepers. Despite the occasional noise, the hotel ensures that nighttime activities wrap up by 11 pm, aiming to balance entertainment with rest.
While the event offerings are robust, the amenities around the nighttime activities, such as bar access and dressing rooms at the pool, could see improvements based on guest feedback. The food options, although consistently good, lack variety between lunch and dinner, despite advertised themes. Overall, Emporio Ixtapa is an excellent choice for those seeking an energetic, music-filled vacation with nightly entertainment.
The Emporio Ixtapa garners numerous positive reviews highlighting its five-star rating and luxurious resort atmosphere. Many guests appreciate the five-star service provided by the attentive and friendly staff, which adds a special touch to their stay. The hotel's cleanliness often receives praise, contributing to an overall pleasant experience.
The location of the Emporio Ixtapa is frequently noted as excellent, making it a prime spot for vacationers seeking convenience alongside luxury. Guests have described it as a good five-star hotel that maintains a high standard of hospitality and comfort. Despite a few remarks regarding the reservation of sun loungers and some views on cleanliness that don't align with five-star expectations, many still consider it above par in terms of service and facilities.
Emporio Ixtapa continues to be viewed as a first-class destination, delivering on multiple facets that define a five-star property. However, occasional impressions suggest that maintaining this high standard could further enhance the overall guest satisfaction.
Emporio Ixtapa offers an all-inclusive package that receives mixed reviews from guests. On the positive side, the all-inclusive option is praised for its convenience with a variety of delicious foods and well-prepared drinks. Some guests commend the family-friendly atmosphere and the overall comfort provided by the all-inclusive experience. The buffet was noted to be good, contributing to the appeal for those looking for an easy, all-in-one vacation package.
However, several guests mentioned that the added cost of the all-inclusive package was high and questioned its value. There were issues with limited food and beverage options and dissatisfaction was expressed with the restrictive buffet schedules and availability of snacks. Some guests were disappointed with the quality of food, suggesting it did not meet expectations for an all-inclusive offering. External visitors purchasing day passes also contributed to crowding, which impacted the experience for guests.
Overall, while some find the all-inclusive package convenient and satisfactory, others suggest reconsidering this option due to its limitations and high cost.
Emporio Ixtapa offers some accessible amenities, including accessible gym and spa services, making certain aspects of the hotel easy to reach. However, feedback indicates that the hotel has limited pool access areas and few accessible spaces for elderly guests. Additionally, access to the beach and the spa with a wheelchair is challenging and there are notable gaps in accessibility for disabled visitors overall.
The children's pool at Emporio Ixtapa offers a dedicated space for young guests, providing a separate and enjoyable area specifically designed for children. Despite the pool being slightly hidden and out of the main view, it adds an element of discovery for families. The pool is well-maintained and kids find it fun and engaging. However, some guests noted that the water can be on the colder side. Additionally, the pool tends to get crowded at times, which can lead to a bit of discomfort. Overall, the children's pool serves as a thoughtful amenity for families visiting the hotel.
The outdoor pool at Emporio Ixtapa receives frequent praise from guests for being a delightful feature of the hotel. With its clean and well-maintained appearance, the main outdoor pool is particularly pleasing to families, offering fun and enjoyment for children. The pool area is consistently highlighted as a positive aspect of the hotel experience. However, some guests did note that the pool closes early. Despite this, the visible and inviting swimming facilities, set within a prime location, contribute significantly to the overall appeal of the hotel. Scheduled pool times ensure that the area remains orderly and enjoyable for all guests.
Emporio Ixtapa offers a truly luxurious experience for its guests. The hotel is consistently praised for its upscale environment, from the well-appointed rooms to the high-end resort amenities. The facilities are described as beautiful and meticulously maintained, contributing to an overall sense of luxury. Guests repeatedly highlight the cleanliness and the sophisticated atmosphere, making it clear that this hotel excels in providing a luxurious stay. Despite some reviews not mentioning luxury, the predominant feedback underscores the overwhelming sense of opulence and the high standard of the accommodations and services provided.
Emporio Ixtapa - with Optional All Inclusive offers an ideal retreat for couples seeking a romantic getaway. Guests have lauded it as a perfect romantic place, accentuated by its charming views and intimate settings. The hotel boasts several romantic spots, especially around the beach, making it an excellent location for couples to unwind. Romantic dinners and ambient surroundings create memorable experiences, perfect for celebrations such as honeymoons.
Though the hotel offers a romantic atmosphere, there are a couple of aspects that could be improved. Some guests noted that one elevator was not functioning and others mentioned that the common areas could sometimes feel congested. Additionally, the practice of reserving sunbeds all day by some guests can be a minor inconvenience.
Nevertheless, the combination of beautiful sunsets, scenic beach loungers and a pleasant hotel environment ensures a generally romantic and serene stay for couples.
Emporio Ixtapa boasts a prime beachfront location, making it a top choice for those longing for direct access to the serene shores. With its enviable spot right on Playa Las Palmas, this hotel offers breathtaking sea views and a lovely, well-arranged beachfront that guests find hard to resist. The private beach is an exquisite highlight where the soft sand and numerous loungers create an inviting atmosphere, perfect for relaxation.
Convenience is a key feature, as the hotel's front location brings guests close to not only the ocean but also a variety of restaurants, cafes and shopping opportunities. Additionally, guests appreciate the proximity to the pool and jacuzzi areas, enhancing the overall leisure experience.
The facilities at Emporio Ixtapa are commendable with an excellent pool bar area and an enjoyable beachfront lounge space where one can comfortably unwind. The all-inclusive beach service adds to the feeling of indulgence. Although some protocols and issues with beach huts and loungers were noted, the general consensus remains highly positive, particularly for those seeking a delightful beachfront getaway.
Friendly staff and efficient executive services further elevate the guest experience, ensuring that the beautiful beach setting is matched by memorable hospitality.
Location Show Map
Location
Many reviews highlight the central positioning of the hotel, which places it just across the street from numerous shops and eateries, enhancing the overall stay. This ensures that everything one might need or want to experience is within easy reach. The panoramic views of the sea are often described as beautiful and magnificent, adding a touch of tranquility to the visit. The convenient access to the vibrant town of Zihuatanejo is an added advantage for those looking to explore beyond Ixtapa.
In addition to the outstanding location, the hotel's facilities receive positive remarks, providing comfort and adding to the overall enjoyment of the stay. Guests frequently mention feeling safe and secure in the hotel's calm environment. All in all, Emporio Ixtapa's location is described as perfect and ideally suited for a pleasant, convenient stay in the heart of Ixtapa.
Breakfast
However, several areas for improvement were noted. A common complaint centered around the repetitiveness of the buffet with limited options and long queues, sometimes lasting up to an hour for a table or certain dishes. Some guests found the food tasteless or not appetizing and there were remarks about the lack of traditional breakfast meats. Additionally, a few guests were disappointed that certain breakfast items like juices tasted artificial.
Despite the drawbacks, the general consensus acknowledges the decent quality of the food, suggesting room for enhancements to elevate the breakfast experience further.
Dinner
Guests appreciate the tasty fare and friendly kitchen and restaurant staff, who are often noted for their excellent service. The presentation of the food and the overall food quality receive several positive nods with specific praise going to the special dinners at the El Arrecife restaurant and a birthday celebration dinner.
However, the dining experience is somewhat marred by a few recurring issues. Reservations are often required and can be difficult to secure, leaving some guests frustrated. The buffet, while adequate, suffers from limited variety and repetitive menus that can become tiresome over a longer stay. There are also concerns about crowded meal hours due to limited restaurant availability and perceived insufficient food variety for an "all-inclusive" plan.
In summary, while the food at Emporio Ixtapa can be delightful and the service generally commendable, the experience could be enhanced with more diverse menu options and better management of restaurant reservations to ensure all guests have access to the dining experiences they desire.
Rooms
However, the hotel seems to suffer from a lack of consistency. Several guests reported issues with room size, noting that some rooms are quite small and lack balconies. Complaints about rooms smelling of humidity and having a dated appearance were common with some reviewers mentioning the need for refurbishing and modernizing the decor. Problems with maintenance were frequently cited, including broken shower faucets, leaking water and issues with air conditioning.
Noise appeared to be an inconvenience for some, especially rooms where soundproofing was insufficient, allowing music from the lobby or neighboring rooms to disrupt sleep. Some guests also encountered problems during check-in or with room assignments, which occasionally led to last-minute changes.
In conclusion, while the Emporio Ixtapa offers comfortable and clean accommodations with some rooms boasting beautiful views and good amenities, there is a notable need for renovation and better maintenance to enhance the overall guest experience.
Beds
While most visitors find the beds to be clean and the mattresses firm yet supportive, a few have noted discrepancies. Some beds were described as old and in need of replacement with occasional complaints about the beds being either too soft or too hard. Additionally, there were isolated incidents of bed cleanliness issues, including beds with ants.
Despite minor setbacks, the overall comfort and freshness of the beds receive high praise, making them one of the standout features of the hotel. The majority of guests seem satisfied, valuing the comfort and cleanliness emphasized by Emporio Ixtapa, ensuring a pleasant stay for most.
Cleanliness
However, not all feedback is positive. Some reviews mention areas that could use more detailed cleaning, such as the pool restrooms, beach showers and lobby bathrooms, which were often cited as dirty. The cleanliness of the pool itself came under criticism at times and there were specific instances of neglect, like cockroaches left unattended.
In terms of staff, the cleaning personnel received praise for being attentive and friendly. Despite some shortcomings in certain areas, the overall impression is that the hotel maintains a good level of cleanliness, ensuring a comfortable stay for its guests.
Staff
Wi-Fi
Spa
Gym
Pool
However, several guests point out that the pool can become very crowded, especially during peak times and the water temperature can be uncomfortably warm. Maintenance concerns are also noted with some reviews mentioning a bad odor, muddy edges and the need for better cleaning practices. Overcrowding issues are exacerbated by guests reserving loungers but not using them, making seating scarce.
The ambiance around the pool can be lively with constant activities and music, which some guests find noisy and disruptive. Additionally, the pool areas are described as smaller than expected, contributing to the crowded feeling.
Despite these drawbacks, many guests remark that lifeguards are responsive and the pool remains a fun spot for children. The poolside bar and slides, though sometimes not operational, add to the appeal for families. Overall, while the pool at Emporio Ixtapa is seen as a nice feature of the hotel, higher maintenance and better management of overcrowding could enhance the guest experience.
Beach
Despite some restrictions on beach activities, the overall beach experience is enhanced by the attentive service and consistent maintenance, ensuring a clean environment. The proximity to numerous shops and restaurants adds to the convenience, allowing guests to enjoy the local offerings without straying far from the shoreline.
There are minor points of concern, such as the need for early reservation of beach spots and a lack of palapas or umbrellas, making it challenging to find shade. Additionally, guests noted strong beach waves and that the beach became less approachable in the evening hours.
In summary, the beach at Emporio Ixtapa stands out for its beauty and cleanliness, complemented by its strategic location and comfortable facilities, making it a delightful place for a seaside retreat.
Parking
Family
Guests particularly commend the New Year's Eve celebrations, where the hotel excelled in creating a festive atmosphere, even having Santa Claus bring gifts to children. A photographer was available to capture these precious moments, although some guests found it difficult to access the photos later.
While the hotel offers a generally good family atmosphere and friendly staff, some logistical issues were noted. There were complaints about sunbeds being reserved both on the beach and by the pool, causing inconvenience. The presence of only one pool led to overcrowding and some guests were not satisfied with the upkeep of the rooms, citing issues such as not being cleaned daily and the inability to open the windows.
Despite these minor setbacks, many reviews highlight the excellent staff attention and commend the overall facilities, considering them good for the price. The fast elevator service and well-prepared breakfast also add to the convenience and comfort for families.
Overall, Emporio Ixtapa stands out as a favorable choice for families seeking a fun-filled, family-friendly environment, albeit with room for some improvement in service logistics and facility maintenance.
Nightlife
Nightly entertainment is a staple here, often extending until 11:30 pm, making the hotel a hotspot for music and enjoyment. Guests can expect live music every night, creating a festive atmosphere throughout their stay. Reservations for sunbeds at the pool area are common, as people often enjoy drinking and relaxing by the pool while awaiting the evening's entertainment. However, the sound from the nightly events can sometimes be heard in the rooms, which might affect light sleepers. Despite the occasional noise, the hotel ensures that nighttime activities wrap up by 11 pm, aiming to balance entertainment with rest.
While the event offerings are robust, the amenities around the nighttime activities, such as bar access and dressing rooms at the pool, could see improvements based on guest feedback. The food options, although consistently good, lack variety between lunch and dinner, despite advertised themes. Overall, Emporio Ixtapa is an excellent choice for those seeking an energetic, music-filled vacation with nightly entertainment.
5 Star
The location of the Emporio Ixtapa is frequently noted as excellent, making it a prime spot for vacationers seeking convenience alongside luxury. Guests have described it as a good five-star hotel that maintains a high standard of hospitality and comfort. Despite a few remarks regarding the reservation of sun loungers and some views on cleanliness that don't align with five-star expectations, many still consider it above par in terms of service and facilities.
Emporio Ixtapa continues to be viewed as a first-class destination, delivering on multiple facets that define a five-star property. However, occasional impressions suggest that maintaining this high standard could further enhance the overall guest satisfaction.
All-Inclusive Packages
However, several guests mentioned that the added cost of the all-inclusive package was high and questioned its value. There were issues with limited food and beverage options and dissatisfaction was expressed with the restrictive buffet schedules and availability of snacks. Some guests were disappointed with the quality of food, suggesting it did not meet expectations for an all-inclusive offering. External visitors purchasing day passes also contributed to crowding, which impacted the experience for guests.
Overall, while some find the all-inclusive package convenient and satisfactory, others suggest reconsidering this option due to its limitations and high cost.
Accessible
Children's Pool
Outdoor Pool
Luxury
Romantic
Though the hotel offers a romantic atmosphere, there are a couple of aspects that could be improved. Some guests noted that one elevator was not functioning and others mentioned that the common areas could sometimes feel congested. Additionally, the practice of reserving sunbeds all day by some guests can be a minor inconvenience.
Nevertheless, the combination of beautiful sunsets, scenic beach loungers and a pleasant hotel environment ensures a generally romantic and serene stay for couples.
Beachfront
Convenience is a key feature, as the hotel's front location brings guests close to not only the ocean but also a variety of restaurants, cafes and shopping opportunities. Additionally, guests appreciate the proximity to the pool and jacuzzi areas, enhancing the overall leisure experience.
The facilities at Emporio Ixtapa are commendable with an excellent pool bar area and an enjoyable beachfront lounge space where one can comfortably unwind. The all-inclusive beach service adds to the feeling of indulgence. Although some protocols and issues with beach huts and loungers were noted, the general consensus remains highly positive, particularly for those seeking a delightful beachfront getaway.
Friendly staff and efficient executive services further elevate the guest experience, ensuring that the beautiful beach setting is matched by memorable hospitality.
Yes, Emporio Ixtapa - with Optional All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Emporio Ixtapa - with Optional All Inclusive.
No, Emporio Ixtapa - with Optional All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Emporio Ixtapa - with Optional All Inclusive.
Yes, Emporio Ixtapa - with Optional All Inclusive has a gym.
Location Show Map
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