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Summary of reviewsRamat Rachel Resort is celebrated for its serene yet accessible location, nestled in a tranquil green kibbutz on the outskirts of Jerusalem. Guests appreciate the combination of peaceful surroundings and easy access to essential amenities and iconic Jerusalem attractions, including the Western Wall and the Biblical Zoo. The resort's lush gardens, scenic viewpoints and family-friendly features such as a children's pool are frequently praised, making it especially popular among families.
The resort excels in its breakfast offerings with guests commending the rich, diverse and tasty variety of food available. High-quality ingredients, including fresh fruits, vegetables, cheeses, eggs and cappuccino, contribute to an indulgent and fulfilling breakfast experience. Dinner receives similar praise for its quality and diversity, particularly the Friday night buffet, though some guests feel that the pricing could be more justifiable.
Rooms at Ramat Rachel Resort are noted for their spaciousness, cleanliness and modern appeal, particularly the newly renovated ones. Guests enjoy the comfort of well-equipped rooms and amenities like Nespresso machines, though occasional remarks suggest room for improvement in maintenance, soundproofing and housekeeping frequency.
Cleanliness is a strong point with many visitors praising the immaculate conditions of both rooms and common areas like the swimming pool and dining facilities. The hotel staff receive a mix of reviews but are generally appreciated for their friendly and helpful demeanor with some members providing standout service.
The resort's amenities, including free Wi-Fi, gym facilities and extensive pool options, enhance the overall guest experience. The gym is well-equipped and provides a high-quality atmosphere for fitness enthusiasts. The pools, both indoor and outdoor, are clean, well-maintained and offer a variety of options for children, adding to the resort's reputation as a family-friendly destination.
Tennis facilities also receive commendation with guests enjoying free access to the courts and the availability of tennis coaching. The family-friendly atmosphere is further emphasized through specialized amenities and activities for kids, including workshops, a movie hall and a therapeutic petting zoo.
In summary, Ramat Rachel Resort offers a blend of relaxation and convenience with its serene location, quality dining, clean and spacious accommodations and numerous family-friendly activities. Despite minor areas needing improvement, the general consensus remains highly positive, making it an excellent choice for a memorable stay near Jerusalem. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Water Slide Pool Lap Lanes
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Pool Lap Lanes
Hotel with Pool Water Slide
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Double or Twin RoomEn-suite room with carpeted floors. Offers air conditioning, a tea/coffee maker, free WiFi, and a flat-screen TV with satellite channels.
Please specify bed preference when booking.
Superior Double or Twin RoomThis twin/double room features a bathrobe, free WiFi, sofa and seating area.
Classic RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a safe deposit box as well as pool views. The unit has 3 beds.
Economy Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, heating as well as an inner courtyard view. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Ramat Rachel Resort is praised for its unique blend of tranquility and accessibility. Nestled in a serene, green kibbutz on the outskirts of Jerusalem, the resort offers a peaceful retreat just a short drive from the city center. Guests appreciate the convenience of free parking and excellent public transportation with a bus line directly connecting the resort to downtown Jerusalem.
The location is ideal for those looking to explore Jerusalem without the hustle and bustle of the city with many pointing out the beautiful views and the nearby archaeological sites. The resort's proximity to nature, spacious gardens and scenic viewpoints are repeatedly highlighted. It's particularly well-suited for families with amenities such as a children's pool and easy access to historic attractions like the Western Wall and the Biblical Zoo.
The setting within Kibbutz Ramat Rachel adds a unique cultural touch, providing an atmosphere of spaciousness and tranquility. Despite its slightly remote feel, the resort's location ensures that essential amenities and sites are within reach, making it a favorite for those seeking both relaxation and proximity to Jerusalem's rich history and vibrant city life.
Breakfast
Ramat Rachel Resort offers a breakfast experience that is widely praised by its guests for its variety, quality and taste. Visitors commend the breakfast for being rich, diverse and exceptionally tasty, often highlighting the wide array of options including cheeses, cereals, vegetables, fruits, eggs and more. Many describe the meals as plentiful with generous and hearty offerings that satisfy all palates, including children. The breakfast features high-quality food, fresh ingredients and even fresh cappuccino and orange juice. While some guests mention that breakfast was basic or suggested improvements in variety and service, the general consensus is overwhelmingly positive. The breakfast is frequently described as wonderful, indulgent and fulfilling, rivaling the standards of high-end hotels. Overall, the food at Ramat Rachel Resort sets a high bar, offering a delightful start to the day with its excellent and fulfilling breakfast options.
Dinner
Located amidst the serene surroundings of Jerusalem, Ramat Rachel Resort offers an intriguing mix of culinary experiences, especially for dinner. A significant number of guest reviews highlight the high quality and plentiful nature of the dinner meals. The food has been repeatedly described as very good, delicious and of excellent quality with particular praise for the Friday night dinner. The dinner buffet is often commended for its diversity and richness, making it a delightful experience for many guests.
However, opinions vary when it comes to the value and pricing of the dinner meals. Some guests feel that the cost is quite high and not always proportional to the value received. The quality and variety of the buffet dinner have been described as lacking by some, particularly in terms of meat dishes. Another downside mentioned is the lack of cold drinks during dinner.
Overall, while the dinner at Ramat Rachel Resort receives a lot of praise for its taste and variety, there seems to be room for improvement in terms of pricing and specific aspects of the dining experience. Despite these criticisms, the positive feedback on the food remains significant, especially for those nights when the culinary offerings truly stand out.
Rooms
The rooms at Ramat Rachel Resort receive generally positive feedback for their spaciousness, cleanliness and aesthetic appeal. Guests appreciate the newly renovated rooms which are described as modern, well-designed and luxurious. Many reviewers highlight the comfort of the beds and the convenience of amenities such as well-equipped bathrooms and Nespresso machines.
Family rooms stand out as spacious and pleasant, although some are located in the unrenovated area of the hotel. Despite the occasional critique about outdated decor in the older wing, the rooms are generally well-maintained and provide ample cupboard and wardrobe space. The views from the rooms are often praised, especially those overlooking the garden or facing the pool.
Cleanliness is frequently mentioned with many guests noting that rooms are large and spotless. However, there are occasional remarks about the need for better maintenance and more frequent cleaning, particularly over weekends. This inconsistency in housekeeping seems to affect the overall satisfaction of some guests.
While the rooms are largely considered comfortable and pleasant, there are a few criticisms regarding soundproofing and the small size of some rooms, especially for families. Additionally, some rooms do not have balconies, which is a point of contention for a few guests. Despite these minor issues, the positive aspects of room cleanliness, spaciousness and modern amenities contribute to a comfortable stay for most guests at Ramat Rachel Resort.
Beds
Ramat Rachel Resort offers a mixed experience when it comes to guest impressions of the beds. Many visitors found the beds to be comfortable, describing them as soft, cozy and even luxurious. Several reviewers highlighted the comfort of the bedding and the cleanliness of the beds, which contributed to a restful stay. Double beds were mentioned positively for their softness and a few appreciated upgrades to their sleeping arrangements, noting the great and big beds.
However, not all feedback was positive. Some guests found the beds to be uncomfortable with specific mentions of hard mattresses and broken mattresses. Certain reviewers noted issues such as small and stained children's beds and uncomfortable pull-out sofa beds. Despite these drawbacks, the resort seems to provide a generally positive sleeping experience for many, especially those who value a soft and cozy sleeping surface.
Cleanliness
Ramat Rachel Resort offers travelers clean and comfortable accommodations in a well-maintained environment. Many visitors commend the immaculate and tidy rooms, emphasizing their excellent state of cleanliness. The hotel’s dedicated staff ensure that the rooms are clean, pleasant and well-furnished. The spacious and modern layout of the rooms also contributes to a comfortable stay.
The resort's communal areas, including the swimming pool and surroundings, receive positive mentions for their cleanliness and good upkeep. Additionally, the hotel's dining facilities are praised for both their aesthetic appeal and cleanliness, providing a pleasant dining experience.
While positive feedback about cleanliness prevails, a number of guests have pointed out areas that require attention. Some reported dust under beds, stains in bathtubs and insufficient cleaning frequency, particularly during weekends. Additionally, the hallways and certain parts of the hotel, like the old wing, have been described as neglected or outdated.
Despite these inconsistencies, the overall impression is that Ramat Rachel Resort maintains a high standard of cleanliness and orderliness, ensuring a pleasant and comfortable experience for its guests. The resort stands out for its clean rooms, well-maintained facilities and inviting atmosphere, although it could benefit from addressing the noted lapses in housekeeping efforts and specific areas that need improvement.
Staff
The staff of Ramat Rachel Resort receives mixed feedback from guests with a significant amount of praise highlighting their friendliness, helpfulness and courteous demeanor. Many guests mention specific staff members, such as Corinne, Saba Mugrmi, Shiran, Nasser, Dotan and Mia, who went above and beyond, offering excellent and professional service. Positive remarks often describe the staff as attentive, welcoming and responsive to requests, delivering superb hospitality and consistent assistance. The reception team is frequently acknowledged for being particularly efficient and accommodating, providing a warm and inviting atmosphere.
However, there are occasional criticisms regarding the knowledge and capability of some staff members with a few guests noting a lack of organization and patience. The reception team, in particular, has received mixed reviews with some guests experiencing less than pleasant interactions. Despite these occasional drawbacks, the overall impression of the staff leans positively, thanks to their general friendliness and dedication to ensuring guest satisfaction.
Ultimately, while there are areas for improvement, the majority of guests seem to appreciate the staff’s commitment to providing a pleasant and welcoming stay at Ramat Rachel Resort.
Wi-Fi
Ramat Rachel Resort offers a range of experiences with its Wi-Fi services. Guests appreciate the availability of fast and reliable Wi-Fi in certain areas with decent speeds reported. However, connectivity can be challenging for some with issues like intermittent service and occasionally slow speeds. While basic Wi-Fi is available, there are instances where the connection in rooms was poor and not addressed. Overall, while the Wi-Fi meets standard needs, improvements in consistency and information accessibility could enhance the experience.
Gym
Ramat Rachel Resort boasts impressive gym facilities that guests frequently praise for their quality and equipment. Many have highlighted the gym as well-equipped with a great atmosphere that enhances the overall vacation experience. The sports complex includes a fitness center, swimming pools and a variety of activities, ensuring that fitness enthusiasts have ample opportunities to maintain their routines. The country club atmosphere adds a special touch with visitors appreciating the additional amenities like the coffee corner. However, some guests pointed out that the gym can feel neglected and less maintained at times. Access to the gym may require a fee and it opens later than some might prefer, though it's conveniently available until 10:00 pm and the broader sports facilities are accessible nearly 24/7. Overall, the gym and sports complex at Ramat Rachel Resort are regarded as excellent additions to the resort’s offerings, providing a high-quality fitness experience for guests.
Pool
Ramat Rachel Resort boasts an impressive array of pool facilities that cater to a variety of guests, making it an ideal destination for both families and solo travelers. Guests consistently praise the resort's clean and well-maintained pool areas, highlighting the excellent swimming pools as a significant feature of their stay. The resort offers a combination of indoor and outdoor pools, including heated and covered options that are perfect for all seasons.
Children particularly enjoy their designated pools, complete with fun water slides and activities. The toddler and baby pools are noted for being beautiful and enjoyable. The pools, along with the children's activities, contribute to the resort's reputation as a great place for families.
Despite occasional mentions of the pools being crowded or cold and some instances where pools were closed or needed better maintenance, the overall feedback remains highly positive. Guests appreciate the luxurious feel of the pool areas, which include additional amenities like saunas, a jacuzzi and a Turkish hammam. The large garden and country club facilities further enhance the leisure experience.
In summary, Ramat Rachel Resort's pool facilities are a major highlight, offering fun, relaxation and a high-quality experience for guests of all ages.
Tennis
Ramat Rachel Resort offers a commendable tennis experience for its guests. The tennis club has received positive remarks for its quality and there are a variety of activities available, including tennis options suitable for children. Guests can enjoy the free tennis courts and appreciate the presence of indoor tennis facilities. Despite some confusion about the on-site availability, there is a tennis court conveniently located within walking distance. Additionally, the resort boasts an excellent tennis coaching staff, ensuring a pleasant and engaging experience for tennis enthusiasts.
Family
Ramat Rachel Resort is highly praised for its family-friendly atmosphere and extensive activities for children. The resort features a range of amenities that cater specifically to families, including spacious family rooms, a children-friendly pool and numerous activities tailored for kids. Guests consistently highlight the fun family vacation experience, citing the variety of activities such as workshops, fitness training, a movie hall and even a therapeutic petting zoo.
Parents appreciate the hotel’s child-friendly environment, noting that the pool is perfect for children of all ages, including toddlers. The playroom and playground facilities provide endless fun, ensuring children remain entertained throughout their stay. Nighttime activities and special family tours, like the firefly tour, are also popular among guests.
The family-friendly atmosphere extends to the overall service and facilities with staff providing excellent service to families. The resort is deemed perfect for those with kids, offering a comfortable and convenient getaway. The abundance of lawns, chairs and a country-like atmosphere contribute to a pleasant family time. Despite some minor inconveniences, such as family rooms located in the unrenovated part of the hotel, the overall experience remains overwhelmingly positive.
In summary, Ramat Rachel Resort stands out as an excellent choice for families, providing a great mix of relaxation, activities and amenities that ensure a memorable family vacation.
Business
Ramat Rachel Resort caters well to business travelers with its extensive range of business amenities and services. The resort is recognized for being good for business trips and is regarded as a perfect place to unwind after a busy day. It boasts ample business facilities, including a business center and suitable meeting rooms which are well-maintained and conveniently accessible.
Guests appreciate the professionalism of the business support team and find the environment comfortable for business travel. The hotel provides good rooms that are spacious and clean, contributing to an overall comfortable stay. Cleanliness extends to the entire hotel, including the dining room, enhancing the business travel experience.
The staff at Ramat Rachel Resort are noted for being helpful and professional, often contributing to the excellent service guests receive. Internet connectivity is reliable, which is essential for business needs. However, while conference facilities are available, there is room for improvement.
Overall, Ramat Rachel Resort is rated highly for its suitability for business meetings and travel, offering a comfortable and professional environment for business travelers.
Accessible
Ramat Rachel Resort offers a notable level of accessibility, making it a practical choice for guests with disabilities. The hotel is easily accessible by both car and bus and benefits from excellent transportation links, including a convenient bus service to the central district and quick access to the Old Town by car. Its proximity to public transportation and the US Embassy is an added advantage.
For guests with mobility issues, the resort provides several accessibility adaptations. There are wheelchair-accessible rooms with ample space, accessible bathrooms and ramps for strollers. There is also plenty of parking available, ensuring ease of access by road for all guests.
However, there are a few limitations, such as the reliance on stairs and the fact that only one of the three elevators operates as a Shabbat elevator. Despite this, the overall accessibility is bolstered by supportive and helpful staff, who contribute to a positive experience. Access to the adjacent country club, although it comes with an additional charge for the fitness room and good access for children, further enhance the resort's appeal.
The scenic location and mobility-friendly layout make Ramat Rachel Resort a suitable option for those requiring special accessibility features while being close to the city's attractions and amenities.
Pool Water Slide
Ramat Rachel Resort offers a delightful pool area highly appreciated by families, particularly for its children-friendly features. The kids' pool is well-equipped with small, fun water slides designed specifically for young ones, ensuring endless enjoyment. It's an inviting space with both indoor and outdoor options available, though the indoor pool has fewer slide options. The resort's slides, while sometimes noted to be on the cooler side, consistently provide fun experiences. Overall, the pools and slides are well-maintained, making them a highlight for visiting families, ensuring a great and satisfying time for kids.
Heated Pool
The heated pool at Ramat Rachel Resort receives generally positive feedback from guests with many highlighting it as a main attraction, particularly in the winter. The pool is described as fun, well-maintained and featuring warm water, making it an enjoyable amenity for visitors. The indoor heated pool and accompanying spa, including a hot sauna, add to the overall relaxing and comfortable experience. Guests appreciate the good views and comfortable beds available at the pool area. However, some reviews do mention that the pool could benefit from better maintenance and more consistent heating, as a few visitors noted issues with heating levels, especially in October. Despite these minor drawbacks, the heated pool remains a popular and appreciated feature of the resort.
Indoor Pool
The indoor pool at Ramat Rachel Resort has garnered significant appreciation from guests for its quality and overall experience. The large, heated and covered pool is noted for being clean and well-maintained, making it a comfortable spot even during difficult weather conditions. Families particularly enjoy this facility, as it is child-friendly and boasts many kids' activities, making it perfect for children.
Despite some feedback about the pool being crowded at times and a few comments about the water temperature being too low, the indoor pool area is consistently highlighted as a great feature of the resort. Guests have expressed satisfaction with the warm water and the availability of both indoor and outdoor swimming options. The excellent facilities and the suitability for families make the Ramat Rachel Resort's indoor pool a standout amenity for visitors.
Yes, Ramat Rachel Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Pool Water Slide.
No, a spa isn't available at Ramat Rachel Resort.
No, Ramat Rachel Resort doesn't allow dogs.
No, parking facilities aren't available at Ramat Rachel Resort.