Amerin Hotel Johor Bahru
Johor Bahru
1.49679400,
103.68265700
,
No 35, Jalan Persisiran Perling 1, Taman Perling, Skudai Johor
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Summary of reviewsThe Amerin Hotel Johor Bahru is highly regarded for its strategic and convenient location. Situated close to numerous food stalls, restaurants and essential services, it offers guests an abundance of dining options nearby. The hotel's proximity to shopping venues such as Giant, Plaza Angsana, Perling Mall and Paradigm Mall provides ample leisure activities within reach. It boasts easy access to transportation with straightforward entries to main roads and good Grab availability, along with secured parking for those traveling by car. The area around the hotel is peaceful, not overly congested with traffic and central to many popular areas and local offices, making it an ideal choice for both leisure and work-related visits.
The Amerin Hotel's breakfast receives mixed feedback. Many guests commend specific dishes like nasi lemak and omelettes, as well as the coffee latte and the variety offered in the breakfast buffet. The ambiance of the top dining area with panoramic views also enhances the breakfast experience. However, there are criticisms around limited food options, repetitive menu items and issues with food refills and service. While the breakfast generally meets basic needs, improvements in food variety and overall service are suggested.
Dinner at the hotel enjoys praise for its rooftop dining ambiance, which is highlighted as perfect for memorable candlelight dinners with some guests describing it as the best they've ever had. Nonetheless, some criticisms include concerns about food quality and cleanliness, as well as the closure of the lobby restaurant and a less favorable atmosphere in certain areas.
The hotel rooms are generally appreciated for their spaciousness, cleanliness and modern amenities, which contribute to guest comfort. Specific commendations include clean and spacious bathrooms and comfortable beds. However, there are occasional complaints regarding room maintenance issues like outdated decor, musky odors and cleanliness lapses.
Cleanliness is another mixed category. Many guests find the rooms clean and well-maintained, particularly the bathrooms. On the other hand, problems such as bedsheet stains, unvacuumed carpets and general inefficiencies in housekeeping are noted. Public areas, including the lobby and lifts, are sometimes cited for being less clean with the presence of houseflies and occasional mold.
The staff at Amerin Hotel Johor Bahru are consistently praised for their friendliness, politeness and professionalism, particularly the reception and housekeeping teams. Positive interactions during check-in and luggage assistance enhance the hotel's hospitality.
The hotel's WiFi service receives overwhelmingly negative reviews with many guests reporting slow, unstable connections or complete lack of internet access, impacting even the use of smart TV functionalities.
Opinions about the rooftop pool are mixed. While the beautiful view and comfortable surroundings are appreciated, concerns about cleanliness, maintenance and suitability for children due to depth and slippery surfaces are frequently mentioned.
Parking at the hotel is generally well-received with benefits such as ample, free parking with good security and a convenient parking garage. However, some guests find the parking space limited and narrow with occasional issues in ticket validation.
Families find the hotel comfortable and cozy with family rooms spacious and clean. While the swimming pool area includes a bar that might not be seen as family-friendly, the overall environment is deemed suitable for a pleasant family stay.
The beds garner mixed reviews with many guests finding them comfortable, aiding in a good night's sleep. However, issues such as dirty, stained bed linens and poor maintenance detract from the overall experience despite the comfort. Improving the cleanliness and condition of the bedding would notably enhance guest satisfaction.
Overall, the Amerin Hotel Johor Bahru provides a largely positive experience driven by its strategic location, friendly staff and comfortable accommodations, though there are areas for improvement such as breakfast variety, WiFi service and overall cleanliness.
Categories
The Amerin Hotel's breakfast receives mixed feedback. Many guests commend specific dishes like nasi lemak and omelettes, as well as the coffee latte and the variety offered in the breakfast buffet. The ambiance of the top dining area with panoramic views also enhances the breakfast experience. However, there are criticisms around limited food options, repetitive menu items and issues with food refills and service. While the breakfast generally meets basic needs, improvements in food variety and overall service are suggested.
Dinner at the hotel enjoys praise for its rooftop dining ambiance, which is highlighted as perfect for memorable candlelight dinners with some guests describing it as the best they've ever had. Nonetheless, some criticisms include concerns about food quality and cleanliness, as well as the closure of the lobby restaurant and a less favorable atmosphere in certain areas.
The hotel rooms are generally appreciated for their spaciousness, cleanliness and modern amenities, which contribute to guest comfort. Specific commendations include clean and spacious bathrooms and comfortable beds. However, there are occasional complaints regarding room maintenance issues like outdated decor, musky odors and cleanliness lapses.
Cleanliness is another mixed category. Many guests find the rooms clean and well-maintained, particularly the bathrooms. On the other hand, problems such as bedsheet stains, unvacuumed carpets and general inefficiencies in housekeeping are noted. Public areas, including the lobby and lifts, are sometimes cited for being less clean with the presence of houseflies and occasional mold.
The staff at Amerin Hotel Johor Bahru are consistently praised for their friendliness, politeness and professionalism, particularly the reception and housekeeping teams. Positive interactions during check-in and luggage assistance enhance the hotel's hospitality.
The hotel's WiFi service receives overwhelmingly negative reviews with many guests reporting slow, unstable connections or complete lack of internet access, impacting even the use of smart TV functionalities.
Opinions about the rooftop pool are mixed. While the beautiful view and comfortable surroundings are appreciated, concerns about cleanliness, maintenance and suitability for children due to depth and slippery surfaces are frequently mentioned.
Parking at the hotel is generally well-received with benefits such as ample, free parking with good security and a convenient parking garage. However, some guests find the parking space limited and narrow with occasional issues in ticket validation.
Families find the hotel comfortable and cozy with family rooms spacious and clean. While the swimming pool area includes a bar that might not be seen as family-friendly, the overall environment is deemed suitable for a pleasant family stay.
The beds garner mixed reviews with many guests finding them comfortable, aiding in a good night's sleep. However, issues such as dirty, stained bed linens and poor maintenance detract from the overall experience despite the comfort. Improving the cleanliness and condition of the bedding would notably enhance guest satisfaction.
Overall, the Amerin Hotel Johor Bahru provides a largely positive experience driven by its strategic location, friendly staff and comfortable accommodations, though there are areas for improvement such as breakfast variety, WiFi service and overall cleanliness.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Located in Johor Bahru, the Amerin Hotel is frequently praised for its strategic and convenient location. Guests appreciate its proximity to numerous food stalls, restaurants and essential services, making it easy to find various dining options nearby. The hotel is close to several shopping venues, including Giant, 7-Eleven, Plaza Angsana, Perling Mall and Paradigm Mall, providing plenty of shopping and leisure activities within reach.
Access to transportation is straightforward with easy entries to main roads and good Grab availability. Parking is secured, adding to the convenience for those traveling by car.
The area around the hotel is described as peaceful, not overly congested with traffic and central to many popular areas and local offices. This makes it a favorable choice for both leisure and work-related visits.
Overall, the Amerin Hotel's location stands out as a major advantage, meeting various guests' needs for convenience and accessibility.
'Amerin Hotel Johor Bahru' has received mixed reviews for its breakfast offerings. Many guests found the breakfast to be good with several highlighting specific dishes like nasi lemak and omelettes, although there were complaints about a strange smell with the omelette. The coffee latte received positive mentions and several guests praised the overall deliciousness and variety of the breakfast buffet. The view from the top dining area was particularly appreciated, adding a delightful ambiance to the meal.
However, there were several criticisms. Guests frequently mentioned that the breakfast options were limited and could use more variety. Some noted that the quality and service did not meet their expectations for a 4-star hotel with comments about the buffet being repetitive and lacking in certain items like sausage. Issues with food refills and long wait times for seating were also pointed out.
Despite the shortcomings, guests generally found the breakfast to meet basic needs and described it as reasonable and fairly good. There were suggestions for improvements, particularly in expanding food choices and enhancing the overall service. For a satisfactory breakfast experience, visitors are recommended to manage their expectations and appreciate the available selections and scenic views.
The dinner experience at Amerin Hotel Johor Bahru has garnered mixed reviews. On a positive note, the rooftop dining offers a great ambiance with the opportunity to watch the sunset, making it ideal for a memorable candlelight dinner. Some guests have described their candlelight dinner at the hotel as the best they've ever had. However, there have been several criticisms regarding the quality and cleanliness of the food with some finding it underwhelming, average or not good at all. The closure of the lobby area restaurant and concerns about the atmosphere, such as the smell of cigarettes along the corridor, have also been noted as drawbacks.
The rooms at Amerin Hotel Johor Bahru generally offer a spacious and comfortable stay with many guests praising their cleanliness and ample space. The bathrooms are often highlighted for being clean and spacious and families find the room size adequate for their needs. Many reviews mention the room's comfort with modern amenities and comfortable beds contributing to a pleasant stay. Specifically, rooms reflect the photos provided online, adding to guest satisfaction.
However, there are mixed comments about room maintenance with some guests noting issues like outdated decor, chipped walls and occasional cleanliness lapses. Problems such as musky odors, stained bedsheets and dirty toiletry items have been reported. Some rooms are described as small and cramped, making them less ideal for larger groups or families. Additionally, issues with maintenance, such as leaking pipes and faulty locks, have been mentioned.
Despite these occasional drawbacks, the positive aspects, such as comfortable beds, spacious layouts and inviting room aesthetics, seem to provide a generally satisfying experience for most guests.
The beds at Amerin Hotel Johor Bahru have received mixed reviews from guests. On the positive side, many found the beds and pillows to be comfortable and conducive to a good night's sleep with the mattress and pillows frequently described as soft and comfy. However, several reviews point out significant issues with cleanliness and maintenance. Some guests noted dirty bedsheets, stained bed linens and smelly or discolored pillowcases. There were also remarks about bed sheets with holes and a generally poor level of upkeep for the bedding. While the comfort of the beds is appreciated, the hotel needs to focus on improving the cleanliness and condition of its bedding to enhance the overall guest experience.
Amerin Hotel Johor Bahru has received mixed feedback from guests regarding its cleanliness. Many reviews highlight positive aspects, emphasizing that rooms are described as clean, tidy and well-maintained. Guests particularly appreciated the cleanliness of the bathrooms, noting that they were very clean and equipped with clean towels.
Despite these positive comments, a significant number of reviews pointed out areas for improvement. Some common complaints included unvacuumed carpets, visible stains on bedsheets and rooms showing signs of wear such as torn wallpaper and broken fixtures. Housekeeping efficiency was another area of concern with reports of slow service and inadequate routine cleaning.
Public areas like the lobby and lift were mentioned as problematic with sightings of houseflies and generally dirty conditions. The carpets, both in rooms and passageways, frequently came up as needing more thorough cleaning. A few reviews also cited the presence of mold and unpleasant smells in certain areas of the hotel.
Overall, while some guests were satisfied with the cleanliness of their rooms, others felt that the hotel could significantly enhance its appeal by addressing the highlighted issues and ensuring a more consistent standard of cleanliness throughout the premises.
The Amerin Hotel Johor Bahru is notable for its consistently praised team with phrases such as "friendly staff," "very friendly staff," and "helpful staff" frequently appearing in reviews. Visitors commend the staff's politeness and professionalism, particularly highlighting the reception and housekeeping teams for their accommodating nature. Instances of delightful interactions at check-in and during assistance with luggage contribute to the hotel's hospitable atmosphere. Despite occasional feedback about unfriendliness or lack of proper training in certain areas, many guests appreciated the overall service quality and willingness of the staff to assist, emphasizing swift and cheerful customer service. With a general trend towards friendliness and helpfulness, the staff at Amerin Hotel Johor Bahru plays a significant role in enhancing the guest experience.
Amerin Hotel Johor Bahru receives consistent criticism regarding its WiFi service. Guests frequently report slow and unstable internet connections, hindering their ability to stay connected. Many mention that the WiFi is often down, both in rooms and public areas like the lobby. Several guests highlight the complete lack of internet access during their entire stay, forcing some to rely on personal data plans. Furthermore, issues with the smart TV's functionality, particularly for streaming services like Netflix, are also attributed to the poor WiFi. The overwhelmingly negative feedback on the hotel's WiFi suggests significant room for improvement in this area.
Guests have mixed feedback about the pool at Amerin Hotel Johor Bahru. While many appreciate the rooftop pool, complimenting its beautiful view and comfortable surroundings, there are significant concerns regarding its maintenance and suitability for children. Several reviews highlight that the pool is small and not very clean with reports of dirty water, algae and various debris like tissue and spoons. Unfortunately, the pool is not suitable for kids or pregnant women due to its depth and slippery surfaces. Nonetheless, the pool area is described as safe and comfortable by some and the nearby sky bar offers a nice view, enhancing the experience for visitors. Yet, the overall consensus is that the pool could benefit greatly from improved maintenance and cleaning.
Amerin Hotel Johor Bahru offers various parking benefits that make it a convenient choice for guests. There is ample and free parking available, providing peace of mind with good security. The parking garage itself is described as big and convenient, making it easily accessible. Additionally, the location of the hotel ensures that nearby parking is hassle-free. However, it's worth noting that some guests mentioned the parking space as being limited and narrow above the hotel. There were also occasional issues with the parking ticket validation machine and the cleanliness of the parking area. Despite these minor drawbacks, the overall feedback on parking remains largely positive.
The Amerin Hotel Johor Bahru offers a comfortable and cosy environment suitable for family stays. The family rooms are clean and provide ample space, making them ideal for a staycation. Guests have noted that breakfast, including Sahur, is enjoyable and adds to the overall positive experience. While the swimming pool area includes a bar, which some might not find entirely family-friendly, it is important to mention there is no designated pool specifically for children. Overall, families found the hotel to be a good choice for a pleasant and comfortable trip.
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Location
Access to transportation is straightforward with easy entries to main roads and good Grab availability. Parking is secured, adding to the convenience for those traveling by car.
The area around the hotel is described as peaceful, not overly congested with traffic and central to many popular areas and local offices. This makes it a favorable choice for both leisure and work-related visits.
Overall, the Amerin Hotel's location stands out as a major advantage, meeting various guests' needs for convenience and accessibility.
Breakfast
However, there were several criticisms. Guests frequently mentioned that the breakfast options were limited and could use more variety. Some noted that the quality and service did not meet their expectations for a 4-star hotel with comments about the buffet being repetitive and lacking in certain items like sausage. Issues with food refills and long wait times for seating were also pointed out.
Despite the shortcomings, guests generally found the breakfast to meet basic needs and described it as reasonable and fairly good. There were suggestions for improvements, particularly in expanding food choices and enhancing the overall service. For a satisfactory breakfast experience, visitors are recommended to manage their expectations and appreciate the available selections and scenic views.
Dinner
Rooms
However, there are mixed comments about room maintenance with some guests noting issues like outdated decor, chipped walls and occasional cleanliness lapses. Problems such as musky odors, stained bedsheets and dirty toiletry items have been reported. Some rooms are described as small and cramped, making them less ideal for larger groups or families. Additionally, issues with maintenance, such as leaking pipes and faulty locks, have been mentioned.
Despite these occasional drawbacks, the positive aspects, such as comfortable beds, spacious layouts and inviting room aesthetics, seem to provide a generally satisfying experience for most guests.
Beds
Cleanliness
Despite these positive comments, a significant number of reviews pointed out areas for improvement. Some common complaints included unvacuumed carpets, visible stains on bedsheets and rooms showing signs of wear such as torn wallpaper and broken fixtures. Housekeeping efficiency was another area of concern with reports of slow service and inadequate routine cleaning.
Public areas like the lobby and lift were mentioned as problematic with sightings of houseflies and generally dirty conditions. The carpets, both in rooms and passageways, frequently came up as needing more thorough cleaning. A few reviews also cited the presence of mold and unpleasant smells in certain areas of the hotel.
Overall, while some guests were satisfied with the cleanliness of their rooms, others felt that the hotel could significantly enhance its appeal by addressing the highlighted issues and ensuring a more consistent standard of cleanliness throughout the premises.
Staff
Wi-Fi
Pool
Parking
Family
Yes, Amerin Hotel Johor Bahru has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Amerin Hotel Johor Bahru.
No, Amerin Hotel Johor Bahru doesn't allow dogs.
No, parking facilities aren't available at Amerin Hotel Johor Bahru.
Yes, Amerin Hotel Johor Bahru has a gym.
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