Karachi24.88899800,
67.15758900,
Ramada Plaza Karachi. Star Avenue Terminal 1 Jinnah International Airport Karachi(Show on Map)
6.7
Rated
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Summary of reviewsThe Ramada Plaza by Wyndham Karachi Airport Hotel is praised for its prime location, particularly its proximity to Karachi International Airport, which makes it an ideal choice for travelers with early or late flights. Guests commend the hotel's convenient access, quiet surroundings and supportive staff, noting its clean environment and comfortable amenities such as a swimming pool and upgraded rooms.
Breakfast at the hotel receives high marks for its variety and flavor, offering both continental and Pakistani dishes. Despite some critiques, such as the coffee quality and occasional management issues, the breakfast experience is generally positive with many guests appreciating the fresh and early meal options.
The dinner experience is highlighted by poolside BBQs with live music, though feedback on the quality of food and service is mixed. The vibrant and enjoyable atmosphere of the poolside dining stands out.
Room reviews present a mixed picture with some guests appreciating the spacious and comfortable rooms. However, issues such as outdated decor, cleanliness concerns and maintenance problems are frequently mentioned. The hotel’s potential is evident, but improvements in room consistency are needed.
Cleanliness varies across the hotel with some areas and rooms well-maintained and others falling short. Guests have noted issues like dirty linens and the presence of pests, suggesting a need for consistent housekeeping standards.
The hotel staff receive mostly positive feedback for their friendliness and helpfulness, though there are occasional reports of rudeness and unhelpfulness. Notable mentions of exceptional service from certain staff members highlight efforts to ensure guest satisfaction.
WiFi performance is another area needing improvement with reliable access primarily limited to the lobby. Guests report weak and unstable connections in rooms, affecting business travelers in particular.
The pool is a well-liked feature, appreciated for its ambiance and amenities, though better maintenance and staff training could enhance the experience. The family-friendly atmosphere with interconnected rooms and suitable amenities, makes it a good choice for those traveling with children.
The beds receive mixed reviews with some guests finding them comfortable while others cite issues like dirty linens and uncomfortable mattresses. Ensuring consistently clean and comfortable bedding would improve guest satisfaction.
For business travelers, the hotel offers useful amenities such as airport pickup and a conference room, although the WiFi may not fully meet the needs of more demanding business activities.
Overall, the Ramada Plaza by Wyndham Karachi Airport Hotel has several strengths, particularly its location and breakfast offerings, but could benefit from addressing cleanliness, maintenance and service consistency to enhance guest experiences. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Water Slide Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Pool Water Slide
Room Types
Business King Room - Non-SmokingOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room offers air conditioning, garden views and fruit. The unit has 1 bed.
Business Suite Room - SmokingThe spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The triple room provides a tea and coffee maker, garden views and fruit. The unit has 1 bed.
Business Queen Room - Non-SmokingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, garden views and fruit. The unit has 1 bed.
Executive Double RoomProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. This twin/double room is air-conditioned and features a minibar, a tea and coffee maker and garden views. The unit offers 1 bed.
King SuiteThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning, garden views and fruit. The unit has 1 bed.
Guest Reviews
6.7
Rated
Location
The Ramada Plaza by Wyndham Karachi Airport Hotel is renowned for its prime location, making it an ideal choice for travelers with early or late flights. Situated just 5-10 minutes from Karachi International Airport, the hotel offers convenience and ease of access, significantly reducing travel time and avoiding the city's notorious traffic. Guests frequently praise the hotel's proximity to the airport, emphasizing its strategic position for those needing quick and hassle-free airport transfers.
Additionally, the hotel is located in a quiet and safe area of Karachi, providing a sense of security to guests. This location feature, combined with good amenities such as a swimming pool and upgraded rooms, makes it a comfortable stay for both short-term and transit travelers. Despite not being in a central part of the city, the convenience for airport access and the supportive hotel staff often outweigh this minor drawback.
Overall, the Ramada Plaza's location near the airport stands out as a significant advantage, complemented by its clean environment and accommodating services.
Breakfast
The breakfast experience at Ramada Plaza by Wyndham Karachi Airport Hotel appears to be highly praised by guests with frequent mentions of its excellence and variety. Many reviews highlight the extensive buffet offering a range of choices including both continental and Pakistani dishes and the overall deliciousness of the food. Guests particularly appreciated the freshness and the availability of local cuisines to try.
However, there are mentions of limited food choices and the need for some improvement. A common critique is the coffee, which is reportedly just Nescafe powder mixed with hot water, disappointing those expecting freshly brewed coffee. Some negative experiences were noted, including an instance of staff shouting in front of guests and aggressive behavior from management regarding room service charges.
Still, most guests were satisfied with the quality and variety of the complimentary breakfast, often starting as early as 6:30 AM, which added convenience for travelers. The dining area was described as spacious and the service quality was generally perceived as good. Overall, the breakfast at this hotel seems to leave a positive impression on many visitors, despite a few areas that could benefit from improvement.
Dinner
The Ramada Plaza by Wyndham Karachi Airport Hotel offers a dynamic and lively environment for dining, particularly around the poolside. Guests found the poolside BBQ with live music to be an awesome experience, enhancing the overall ambiance. The dining presentation was noted to be well-prepared. However, there are mixed reviews regarding the quality of the food and dinner service with specific mentions of poor dinner service at La Terassa. Overall, the atmosphere and certain dining experiences were appreciated, especially those involving the poolside setting and live entertainment.
Rooms
Overall, the guest reviews for the rooms at Ramada Plaza by Wyndham Karachi Airport Hotel reflect a mixture of satisfaction and significant criticism. On the positive side, some guests mentioned that the rooms are generally nice with a resort-type vibe, spacious, clean and comfortable. Reviews also noted that the location is ideal and staff provides exceptional service. The ambiance of certain rooms was appreciated and a few guests highlighted the pleasant environment of the deluxe rooms.
However, numerous reviews flagged several areas requiring improvement. Many guests found the rooms too small, outdated and lacking adequate natural light. Cleanliness was a recurrent issue with reports of dust, bad smells, insects like cockroaches and mosquitoes and dirty bathrooms. The presence of broken bathroom accessories and torn bed linen further contributed to a negative experience for some visitors. Instances of rooms not being ready on arrival and issues with hot water were also highlighted.
Guests also mentioned that room service was slow and subpar and there were complaints about non-functional room phones and other amenities such as absence of tea, coffee and iron. Additionally, some rooms were noisy, had leaking showers and suffered from poor hygiene with cockroaches and spiders being noted.
In summary, while the Ramada Plaza by Wyndham Karachi Airport Hotel has potential given its spacious rooms and excellent location, there is a clear need for significant improvements in room cleanliness, maintenance and overall service to meet guest expectations consistently.
Beds
The beds at the Ramada Plaza by Wyndham Karachi Airport Hotel have received mixed feedback from guests. Positive remarks highlight that some found the beds to be comfortable and clean bed sheets were provided in several instances. However, there were numerous complaints about the bed sheets being dirty, used and wrinkled. Guests also noted issues such as broken bed boards, uncomfortable beds likened to stone slabs and too-small bed sizes. Additionally, there were concerns about the overall cleanliness of the bedding with some mentioning dirty or reused bed sheets and pillow covers. The hotel would benefit from ensuring fresh and adequately cleaned bedding in all rooms to improve guest satisfaction.
Cleanliness
Ramada Plaza by Wyndham Karachi Airport Hotel presents a mixed picture when it comes to cleanliness. Many guests appreciated the clean and comfortable environment, highlighting that certain rooms and the overall setup of the hotel were very clean. Some reviewers specifically mentioned the cleanliness as a standout aspect, emphasizing the good upkeep by the cleaning staff and housekeeping management.
However, several reviews pointed out significant issues with cleanliness, including dirty bed linens, dusty furniture and unclean bathrooms. Some guests encountered flies, mosquitoes and even cockroaches in various parts of the hotel, including rooms and bathrooms. Numerous complaints involved rooms not being properly cleaned with dirty floors, stained walls and mildewed showerheads being common problems.
There were also reports of a lack of cleanliness across multiple rooms, indicating that while some areas may meet cleanliness standards, others fall short. Despite these issues, the positive mentions of cleanliness suggest that experiences can vary significantly, potentially depending on the specific room or area of the hotel. Overall, it appears that while Ramada Plaza has the potential to provide a clean stay, consistency in cleanliness may be an area in need of improvement.
Staff
The staff at Ramada Plaza by Wyndham Karachi Airport Hotel receive mixed reviews, though many guests appreciate the friendliness and helpfulness of certain individuals. Standout mentions include Ms. Shazia for her support and professionalism and Mr. Faruk for his exceptional assistance. Others such as Adeel, Shauket, Bader and Noman from reception are noted for their helpfulness.
Guests frequently describe the staff as friendly, accommodating and polite with some specific praise for the bell boys and efforts made for early check-ins. The hotel’s overall staff is seen as professional, customer service-focused and cooperative, contributing positively to guests' experiences.
However, negative feedback also highlights issues such as rudeness at the reception, slow and unhelpful housekeeping and some staff members exhibiting poor attitudes. Reports of staff demanding tips and extra charges upon arrival indicate areas needing improvement. Despite these issues, there are consistent comments about specific staff members' exceptional conduct, suggesting that while the service quality varies, there are notable efforts to ensure guest satisfaction.
Wi-Fi
Guests of the Ramada Plaza by Wyndham Karachi Airport Hotel have noted that while the WiFi in the lobby area is commendable, WiFi access throughout the rest of the hotel leaves much to be desired. Common issues include weak signals, unstable connections and slow internet speeds. Problems with the internet have been significant enough to affect work, making it less reliable for business travelers. Overall, while the lobby offers a decent internet experience, improvements are needed for consistent and reliable WiFi access in the guest rooms and other hotel areas.
Pool
Ramada Plaza by Wyndham Karachi Airport Hotel features an array of pool-related amenities that have garnered attention from guests. The hotel boasts a large and good swimming pool, described as lovely and reasonably good. The poolside ambiance is enhanced by nice territory and water fountains, which contribute to a pleasant swimming experience.
Guests can also enjoy a nice poolside restaurant and an awesome poolside BBQ, although some noted that the food can be costly. The pool is generally seen as a pleasant place for a swim and is relatively clean, despite occasional feedback mentioning the need for better maintenance and cleanliness around the garden area. Additionally, some guests pointed out that staff training for poolside service could be improved.
Overall, the outdoor pool at the hotel is appreciated for its size and pleasant atmosphere but requires more consistent attention to cleanliness and maintenance to enhance the guest experience fully.
Family
The Ramada Plaza by Wyndham Karachi Airport Hotel is an excellent choice for family stays. It offers a welcoming and family-friendly environment, making it a good option for those traveling with children. Guests have repeatedly enjoyed their stays with family, highlighting the hotel's consistent ability to provide a pleasant experience. The interconnected room options are a convenient feature for families, providing ample space and ease of access between rooms. However, it is noted that the kids' area may need some attention to improve its appeal and functionality further. Overall, the hotel is well-regarded for its family-oriented atmosphere.
Business
The Ramada Plaza by Wyndham Karachi Airport Hotel offers convenient amenities for business travelers, including reliable airport pickup. The facilities cater to short business trips, providing a decent conference room suitable for business discussions. While the WiFi serves general communication needs adequately, it may fall short for more demanding business purposes. Overall, it serves as a good locale for those conducting substantial business trips.
Yes, Ramada Plaza by Wyndham Karachi Airport Hotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Ramada Plaza by Wyndham Karachi Airport Hotel.
No, Ramada Plaza by Wyndham Karachi Airport Hotel doesn't allow dogs.
No, parking facilities aren't available at Ramada Plaza by Wyndham Karachi Airport Hotel.
Yes, Ramada Plaza by Wyndham Karachi Airport Hotel has a gym.