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Summary of reviews"Hayward's at the Grasmere" receives high praise across several aspects, contributing to its reputation as a top choice for travelers.
Location stands out as a significant advantage with guests appreciating its convenience and accessibility. Whether visiting for leisure or work, its strategic position near Bath and Bristol, along with proximity to transport options like Park and Ride, makes it an ideal base. The hotel's close distance to local amenities and tranquility away from central Bath traffic further enhances its appeal.
Breakfast at Hayward's is another highlight, consistently praised for its quality, variety and service. Fresh and high-quality ingredients cater to various dietary needs including vegetarian, vegan, gluten-free and dairy-free options. Guests enjoy hot, well-presented dishes with particular commendation for the full English breakfast. Although service can occasionally be slow, the overall experience leaves guests satisfied and well-prepared for their day.
Dinner offerings receive similarly glowing reviews. The food is frequently described as superb and delicious with a menu that appeals broadly. Friendly and helpful staff further enhance the dining experience, although advance booking is sometimes necessary due to high demand.
Rooms are noted for their cleanliness and comfort with many guests highlighting spacious bathrooms, great showers and comfortable beds. The tasteful decor adds to a cozy atmosphere. While some rooms are smaller or slightly dated, most guests find them satisfactory, especially the quieter back-facing rooms.
Cleanliness throughout the hotel is consistently praised. The rooms and common areas are described as spotless and well-maintained, contributing to a fresh and modern feel. Bathrooms equipped with necessary toiletries and the helpful staff further complement the focus on cleanliness.
The staff at Hayward's are frequently lauded for their friendliness and efficiency. Their welcoming and accommodating nature significantly enhances the guest experience with many guests emphasizing the positive impact of the staff on their stay.
Beds generally receive positive feedback for comfort with guests noting comfy mattresses and pillows. While some find the beds too hard or saggy, many still report a good night's sleep, appreciating features like warm duvets and fluffy pillows.
In summary, "Hayward's at the Grasmere" excels in location, breakfast, dinner, room comfort, cleanliness and staff friendliness, making it a highly recommended destination for travelers. Show more
Read review summaries for all categories
Categories
Inn with Free Wi-Fi
Accessible Inn
Small Inn
4-Star Inn
Room Types
Twin RoomFree internet, an en suite bathroom and a TV are featured in this room.
Double RoomFree internet, an en suite bathroom and a TV are featured in this room.
Single RoomFree internet, an en suite bathroom and a TV are featured in this room.
Double Room with Four Poster BedThe double room offers a tea and coffee maker and a wardrobe, as well as a private bathroom featuring a shower. This double room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Family RoomThe family room features a tea and coffee maker and a wardrobe, as well as a private bathroom boasting a shower. The unit has 2 futons.
Guest Reviews
8.2
Very Good
Location
'Hayward's at the Grasmere' boasts an enviable location, praised by guests for its convenience and accessibility. Positioned perfectly for those exploring Bath and Bristol, this hotel offers an ideal base for both cities, whether traveling by car, bus or train. Guests appreciated its proximity to local amenities such as pubs with quality food, restaurants and convenient access to public transportation, including a Park and Ride. The location proved to be beneficial for various activities, from attending dance competitions to dart events.
The ease of reaching Bath and Bristol extends to leisure travelers and individuals traveling for work alike. The hotel sits comfortably close to the highway and offers straightforward routes to Bristol Airport, making it a practical choice for short and extended stays. For those who enjoy strolling, the hotel is within walking distance of the town center and a neighborhood pub, while still being secluded enough to avoid the traffic of central Bath. Additionally, parking options, both private and on-road, add to the convenience.
In essence, the location of 'Hayward's at the Grasmere' shines through as one of its strongest attributes, providing a central point for exploration, whether for business or leisure in the vibrant regions of Bath and Bristol.
Breakfast
Hayward's at the Grasmere has consistently received praise for its breakfast offerings, marked by high quality, variety and excellent service. Reviewers frequently describe the breakfast as delicious, very good and excellent. The breakfast options cater to diverse dietary needs with great vegetarian and vegan choices, including gluten-free and dairy-free items that were particularly well-received.
The breakfast is noted for fresh, high-quality ingredients and is often cooked to order. Guests appreciate the hot, tasty and well-presented dishes served directly to their tables. The service is highlighted as friendly and efficient, although a few guests mentioned a slow pace.
The breakfast includes a range of choices, both English and continental with fresh fruits, yogurt and varied menu options that left guests pleased. Standouts include the full English breakfast, consistently praised for its excellence.
Overall, guests left Hayward's at the Grasmere satisfied and well-prepared for their day, thanks to the thoughtful and comprehensive breakfast service.
Dinner
Hayward's at the Grasmere consistently impresses guests with its excellent dining experiences. The dinner menu receives high praise with many reviewers noting the food as superb, delicious and lovely. The restaurant’s menu, offering great choices for both dinner and breakfast, is highly appreciated. Several guests highlight the evening meal as a standout aspect, describing it as very good, super tasty and absolutely superb.
The staff also contribute positively to the dining experience with their friendliness and helpfulness frequently mentioned. Although there were occasional issues with dinner availability, such as needing to book in advance and not being informed, this does not overshadow the overall positive sentiment toward the food quality.
Even those who arrived late were pleased with the accommodating nature of the staff, allowing them to enjoy their meal. Overall, the restaurant at Hayward's at the Grasmere is highly recommended for its excellent food and friendly service, making it a notable part of the guests’ stay.
Rooms
Hayward's at the Grasmere offers a range of rooms that receive consistent praise for their cleanliness and comfort. Many guests find the rooms spacious with several highlighting the large bathrooms and great showers. The beds are frequently described as comfortable and the rooms well-equipped with plenty of storage space. The decor is noted as tasteful and pleasant, giving a cozy feel to the accommodations.
Despite a few mentions of some rooms being on the smaller side or slightly dated, most reviews reflect satisfaction with the room sizes, describing them as good or even excellent. Noise can be an issue for some, particularly for rooms facing the road or those near the hotel bar. However, rooms at the back of the house are reported to be quieter.
The hotel's simplicity works in its favor, providing a comfortable and well-maintained environment. Overall, the rooms at Hayward's at the Grasmere offer a pleasing stay with a high standard of cleanliness and comfort.
Beds
The beds at Hayward's at the Grasmere receive generally positive feedback from guests, highlighting their overall comfort. Many reviews describe the beds as comfortable or very comfortable with remarks such as "Beds comfortable," "Comfy bed," and "Mattress and pillows were comfortable." Additionally, specific mentions of twin beds and the combination of bed and pillows contribute to the positive impression.
However, not all guests found the beds universally satisfying. Some reviewers noted that the mattresses and pillows were uncomfortable with a few describing the beds as too hard or saggy. There were comments on creaking beds and pillows lacking comfort. Despite these drawbacks, guests often still reported a good night's sleep with some appreciating features like a heavy, warm duvet and fat, fluffy pillows.
In summary, while the beds at Hayward's at the Grasmere are generally praised for their comfort, experiences with mattress firmness and pillow quality may vary among guests.
Cleanliness
Hayward's at the Grasmere consistently receives praise for its high standards of cleanliness with numerous guests describing the hotel and rooms as very clean, spotless and immaculate. The rooms are often noted to be not only clean but also comfortable and welcoming with clean bed linens and well-maintained facilities. Reviewers highlight that throughout their stay, they found the hotel to have a fresh, bright and modern feel.
Guests appreciate the cleanliness of the bathrooms, which are equipped with all necessary toiletries, contributing to a positive experience. Additionally, the hotel's cleanliness is complemented by the friendly and helpful staff, who provide excellent service. The family-friendly environment is affordable and well-regarded for its warm and accommodating atmosphere.
While the overall feedback on cleanliness is overwhelmingly positive, a few guests mentioned areas that need improvement, such as towels not being changed promptly and some aspects looking a bit shabby. Nevertheless, the general consensus emphasizes a clean, comfortable and enjoyable stay at Hayward's at the Grasmere.
Staff
Hayward's at the Grasmere consistently receives high praise for its staff with guests highlighting their friendliness, helpfulness and efficiency. Reviewers frequently describe the staff as exceptionally friendly, welcoming and accommodating. The staff's kindness, attentiveness and pleasant demeanor contribute significantly to the overall guest experience. From the moment of arrival, guests are greeted warmly and throughout their stay, the staff ensures that nothing is too much trouble. This welcoming atmosphere, combined with the comfortable and clean facilities, makes Hayward's at the Grasmere a lovely place to stay, where the staff are truly a credit to the hotel.
No, Hayward's at the Grasmere doesn't have any pool.
No, a spa isn't available at Hayward's at the Grasmere.
No, Hayward's at the Grasmere doesn't allow dogs.
No, parking facilities aren't available at Hayward's at the Grasmere.