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Summary of reviewsArt-Hotel enjoys a convenient and well-received location, strategically placed near public transportation, shops and ATMs, making it easily accessible for various travel purposes. Positioned in a residential area with a cozy ambiance, it offers walking distance to the city center and ample parking.
The complimentary breakfast is appreciated for its simplicity and satisfying taste with fried eggs often highlighted. Despite occasional criticisms regarding its modest offerings and external issues, it generally adds value to the stay.
Rooms at Art-Hotel vary in satisfaction levels. Positives include the neatness, comfort of the spacious and rearrangeable beds and essential amenities like hot water. However, some semi-basement rooms suffer from lack of windows and air conditioning, along with occasional maintenance issues. The decor is basic but functional, suitable for budget travelers seeking a simple stay.
Cleanliness is a strong point with numerous comments on the spotless linen, bedding and overall hotel maintenance. Although a few instances of mold, cobwebs and inconsistent cleaning routines were noted, the general consensus praises the hotel's commitment to cleanliness.
The staff at Art-Hotel receives exceptional praise for their friendliness, responsiveness and multilingual abilities. Their professionalism and helpful nature significantly enhance the guest experience, providing a comfortable and welcoming atmosphere. The 24/7 reception service and the assistance with various guest needs are particularly commended.
Beds are generally comfortable and clean, contributing to a positive sleeping experience. However, issues such as dirty mattresses, torn linen and inadequate bedding coverage affect some guests' satisfaction.
Overall, Art-Hotel offers a convenient, clean and friendly environment suitable for various travelers, particularly those on a budget. Show more
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Categories
Business Hotel
Cheap Hotel
Small Hotel
3-Star Hotel
Room Types
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 2 beds.
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit has 1 bed.
Budget Single Room without WindowProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as a quiet street view. The unit offers 1 bed.
Large Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 2 beds.
Large Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as a quiet street view. The unit has 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit has 1 bed.
Guest Reviews
Location
Art-Hotel boasts a highly praised, convenient location that aligns well with the varied needs of its guests. Positioned perfectly close to public transportation, including nearby metro stations and tram stops providing easy access to the train station, the hotel offers seamless connectivity. The vicinity of several shops, ATMs and a short distance to Berezetskyi highway further enhance the ease of stay. Guests often find it ideally located for both business and personal needs with proximity to key areas like Unit City and various business meeting destinations. Nestled in a residential area with a somewhat Soviet ambiance, the hotel still manages to convey a cozy and comfortable setting. The hotel’s location also provides the advantage of walking distance to the city center and easy parking availability. Overall, the precise and accessible positioning of Art-Hotel meets the expectations of convenience, making it an excellent choice for various types of travel purposes.
Breakfast
Art-Hotel offers a complimentary breakfast that generally receives positive feedback from guests. Many find the breakfast tasty and satisfying with delicious fried eggs being a common highlight. The included breakfast is considered a convenient and pleasant start to the day. Although the offerings are described as simple and modest, featuring items like scrambled eggs, bread and occasional salad, most reviews indicate that the meal is acceptable, if not amply hearty, for its purpose.
Guests appreciate the convenience and the presence of breakfast included in their stay with some noting that it adds value to the overall experience. Despite a few critical mentions of its simplicity and occasional issues like the absence of breakfast due to external problems, the overall sentiment leans towards positive, emphasizing the delicious taste of what is provided.
In summary, while the breakfast at Art-Hotel is simple and modest, it is well-received by most guests, who find it a pleasant and worthwhile inclusion in their stay. Guests seeking a basic and tasty morning meal will likely find it satisfying and convenient.
Rooms
Art-Hotel offers a mixed experience when it comes to their room accommodations. Numerous guests have found the rooms to be neat, cozy and generally clean with some noting that the rooms are larger than anticipated. The beds are consistently described as large, comfortable and capable of being rearranged by helpful administrators. Many appreciated the availability of hot water, heating and necessary amenities like a washing machine.
However, the hotel does have its drawbacks. Several rooms are located in a semi-basement and these often have no windows, resulting in stuffiness and lack of proper air conditioning. Some guests have reported issues like leaking shower drains, broken fridge doors and stained mattresses. The decor is basic and not particularly new, but it is generally clean and the environment is quiet and calm.
The rooms are described as functional but not luxurious, suitable for those looking for a simple stay. Some rooms offer additional conveniences like large bathrooms and separate small rooms with toilets and showers. Despite some shortcomings, Art-Hotel manages to maintain a cozy and family-friendly atmosphere that could suit budget travelers looking for a basic yet comfortable stay.
Beds
Art-Hotel offers beds that often receive positive feedback for their comfort and cleanliness. Guests frequently highlight the clean bedding and comfortable, soft mattresses. Some visitors rated the beds highly, indicating a positive sleeping experience. The beds are described as spacious and clean bedding is a common compliment.
However, there are notable issues related to the condition and cleanliness of the bedding. Several reviews mention dirty mattresses, torn bed linen and blankets that appear old and smoky. The fit of the bedding can be problematic with sheets and duvet covers that do not adequately cover the mattress. There are also mentions of double beds with only one blanket.
In summary, while the Art-Hotel's beds receive praise for comfort and cleanliness, there are significant concerns regarding the state of the bedding and bed frames that could affect the overall experience.
Cleanliness
Art-Hotel consistently delivers on cleanliness with numerous guests highlighting the spotless condition of its linen, bedding and towels. The rooms are described as clean and cozy, providing visitors with a warm and welcoming environment. Many reviews pointed out that the overall cleanliness of the hotel is impeccable, extending to the bathrooms and other facilities.
Guests appreciate the clean and tidy rooms, which are often larger than expected. The hotel ensures hot water and heating are available, contributing to a comfortable stay. Friendly staff further enhance the experience by maintaining cleanliness throughout the hotel.
However, there are some areas of improvement noted by guests. A few reviews mentioned instances of dirty rooms, cobwebs and mold. Additionally, some guests reported that rooms were cleaned only once over a five-day stay and while the bedding is clean, it sometimes has holes. Despite these concerns, the majority of guest feedback emphasizes the hotel’s commitment to maintaining a high standard of cleanliness.
Staff
Travelers who have stayed at Art-Hotel often highlight the exceptional quality of the staff. The team is continuously described as friendly, polite and attentive, ensuring a comfortable experience for guests. Guests have praised the administrators for their professionalism, responsiveness and kindness, noting that they are well-mannered and multi-lingual, speaking both Russian and Ukrainian. The efforts of the hotel staff in assisting with various needs, such as room arrangements and reservation assistance, have not gone unnoticed.
Many guests applaud the service provided, stating that the staff's attitude towards visitors is commendable and deserves high praise. The reception desk operates 24/7 with staff who are always available to help with queries and provide excellent service. Specific mentions include the pleasantness and good nature of the administrator and the kindness and sweetness of the reception staff.
Moreover, the hotel offers great value for money with visitors feeling well-received and properly catered to. The staff's commitment to ensuring comfort and a pleasant stay is evident through the numerous mentions of their helpfulness and the delicious breakfast prepared by a friendly and pleasant cook. In summary, the staff at Art-Hotel are seen as a significant asset, contributing extensively to the positive experiences of guests.
No, Art-Hotel doesn't have any pool.
No, a spa isn't available at Art-Hotel.
No, Art-Hotel doesn't allow dogs.
No, parking facilities aren't available at Art-Hotel.