The Park Hotel

Kilmarnock 55.60373600, -4.51037000 , Rugby Park (Show on Map)
8.7
Very Good


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Summary of reviewsThe Park Hotel in Kilmarnock receives high praise for its prime location, making it an excellent base for football enthusiasts, family visits and tourists exploring Ayrshire. Its central positioning next to Rugby Park and convenient access to local attractions, amenities and major roads are frequently highlighted as significant advantages. The easy navigation around Kilmarnock and the ample, well-maintained on-site parking, including free parking and special considerations for disabled guests, add to the ease of stay.

Breakfast at The Park Hotel is lauded for its excellent variety, quality and efficient service with many appreciating the freshly cooked-to-order hot meals and friendly staff. Though some guests mention occasional issues with cold food and limited cereal and fresh fruit options, the overall sentiment is highly positive, making breakfast a delightful part of the experience. Dinner at the hotel's Blues Restaurant also stands out with consistently positive feedback regarding the food quality, variety and modern ambiance. While a few guests experienced slower service, the friendly staff and delicious meals generally received high marks.

The rooms are described as spacious, clean and comfortable with modern amenities and a relaxing ambiance. The cleanliness of the hotel, including public areas and dining facilities, is a strong point with many guests noting the immaculate condition maintained by housekeeping. The friendly and professional staff contribute significantly to the positive guest experience, often going above and beyond to ensure a pleasant stay.

Family travelers find The Park Hotel particularly appealing due to its safe and comfortable family rooms, ample play spaces for children and proximity to Rugby Park. Additionally, golf enthusiasts appreciate the hotel's location near several golf courses, offering both tranquil and scenic views.

However, the hotel does have some room for improvement. The WiFi service is inconsistent, particularly in bedrooms, which can hinder activities requiring reliable internet access. The gym facilities, although clean and staffed by friendly personnel, are located in a separate building, which some guests find inconvenient. There are also ongoing efforts to improve the EV charging facilities, as the current lack of on-site charging points poses some inconvenience for electric vehicle users.

The beds receive mixed reviews; while many guests find them comfortable, others mention issues with hardness and outdated mattresses, indicating potential areas for upgrade to enhance guest comfort.

Overall, The Park Hotel offers a pleasant stay experience with its strategic location, excellent breakfast and dining options, clean and comfortable rooms, exceptional staff and family-friendly amenities, making it a popular choice among visitors to Kilmarnock.
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Categories
Hotel with EV Charging Stations

Hotel near Golf Courses

Family Friendly Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

4-Star Hotel

Room Types
Double Room Spacious room with a flat-screen satellite TV, a private bathroom with a hairdryer, bathrobe and slippers and a seating area with free tea and coffee.

Twin Room Spacious room with a flat-screen satellite TV, a private bathroom with a hairdryer, bathrobe and slippers and a seating area with free tea and coffee.

Guest Reviews
8.7
Very Good
Location
The Park Hotel enjoys a prime location that has received widespread praise from guests. It is perfectly situated next to Kilmarnock FC's Rugby Park, making it an excellent choice for football enthusiasts. The hotel's central position allows for convenient access to the town center, local attractions and amenities, all within walking distance. Guests appreciate the ease of navigating around Kilmarnock and the proximity to major roads leading to Troon, Irvine and the Ayrshire coast. The location is also ideal for those visiting family and friends, providing easy access to nearby towns like Kilmaurs.

Visitors have commended the convenience of the on-site parking and the hotel's overall accessibility, including its closeness to the airport. The Park Hotel's setting offers quiet surroundings despite its busy neighborhood and guests find it a handy base for exploring the wider area or making brief stopovers before continuing their journeys.

Overall, the hotel's location has been consistently highlighted as a significant advantage, enhancing the stay experience for many guests.

Breakfast
At The Park Hotel, guests generally rave about the breakfast experience, often describing it as excellent, fantastic and amazing. A common highlight is the extensive variety of breakfast options available, ensuring there is something for everyone, including gluten-free choices and the ever-popular Scottish breakfast. Many appreciate the quick, efficient service, noting that the breakfast is often freshly cooked to order and presented well. The hotel's breakfast timing from 06:30 is convenient for early risers.

Guests also commend the quality of the food, particularly pointing out the delicious scrambled eggs, high-quality products and the fact that hot food is not left on hotplates but cooked to order. There are also many mentions of the friendly and accommodating staff who enhance the overall breakfast experience.

However, reviews indicate that the experience is not consistently perfect for everyone. A few guests express disappointment over cold food, lack of variety in some aspects like cereals and fresh fruit and occasional issues with portion sizes. Some found the buffet style less appealing, as it sometimes led to cold or overcooked items. There were also instances of less satisfactory service and confusion over breakfast pricing and inclusion.

Despite these occasional hiccups, the overall sentiment remains highly positive. The well-reviewed breakfast at The Park Hotel, characterized by good choices and quality, contributes significantly to the pleasant stay experience noted by many guests.

Dinner
Dining at The Park Hotel stands out as a highlight for many guests with numerous reviews reflecting positively on the overall experience. Guests found the food to be consistently delicious and praised the quality and variety available. The Blues Restaurant, in particular, garnered enthusiastic feedback, often being described as excellent with some diners noting their meals as superb and exceptional.

The restaurant and bar also received commendations for their modern and comfortable ambience. Many visitors appreciated the great range of food options, including accommodating choices for dietary needs such as gluten-free meals. The bar not only served up tasty light meals but also offered nice cocktails, enhancing the overall dining experience.

Despite a few mentions of slow service on occasion, the general consensus stressed that the staff were friendly and the service was very good. Evening meals were frequently highlighted as being particularly enjoyable with numerous guests deeming them the best part of their stay.

Overall, it’s clear that The Park Hotel provides an outstanding dining experience with delicious food, excellent service and a welcoming atmosphere consistently impressing its guests.

Rooms
The Park Hotel in Kilmarnock, adjacent to the local football ground, consistently impresses guests with its spacious, clean and comfortable rooms. Many reviewers highlight the large, airy spaces that are well-equipped with modern facilities, making for a pleasant stay. The cleanliness of the rooms is frequently mentioned with terms like spotlessly clean, immaculate and exceptionally clean recurring throughout the reviews.

Comfort seems to be a key feature with numerous comments on the comfortable beds and overall room comfort. Several guests also appreciated the convenient parking and the well-organized layout of the rooms. Despite a few mentions of minor maintenance issues like creaky floorboards and dents in walls, these did not significantly detract from the overall positive experience.

The ambiance of the rooms is described as relaxing with pleasant lighting, although some reviewers noted that room temperatures could vary with a few mentioning the need to adjust heating or wishing for air-conditioning during warmer months.

Guests also appreciated the modern touches, like well-fitted bathrooms and ample toiletries, as well as the tidy and fresh appearance of the rooms. For those with specific needs, the hotel seems well-prepared, even catering comfortably to disabled guests.

Overall, The Park Hotel offers large, clean and comfortable accommodation that meets the needs of a range of travelers with additional praise for its friendly staff and good value for money.

Beds
The beds at The Park Hotel have garnered a mixed response from guests. On the positive side, many reviewers found the beds to be comfortable with some describing them as extremely comfortable or very comfortable. Phrases like large comfy beds, soft beds and great bed frequently appear, suggesting that a significant number of guests had a pleasant sleeping experience. There are also mentions of guests feeling relaxed on the beds and appreciating large and comfy bed sizes.

However, several guests also noted issues that detracted from their comfort. Common complaints include hard mattresses, beds being too firm and mattresses that were described as old, lumpy or worn out. Some reviewers mentioned that the beds were uncomfortable or that they could feel the springs, leading to a less-than-ideal sleeping experience. Additionally, beds being pushed together to form a larger bed sometimes resulted in uncomfortable seams down the middle.

Despite these mixed reviews, it appears that the hotel could benefit from upgrading its mattresses and addressing the concerns of those who found the beds unsatisfactory. Nonetheless, a considerable number of guests did enjoy a good night's sleep, highlighting that there are some satisfactory sleeping arrangements to be found at The Park Hotel.

Cleanliness
When visiting The Park Hotel, cleanliness seems to be a consistent hallmark according to an array of guest reviews. The hotel is frequently highlighted as "very clean," "spotlessly clean," and even "exceptionally clean," suggesting a high standard of cleanliness throughout the premises. From guest rooms to public areas and dining facilities, everything is well maintained, tidy and inviting.

Guests appreciate the modern and comfortable environments provided by the hotel. Many reviews mention that rooms are not only clean but also cozy and well-equipped with numerous extras. The attention to detail in housekeeping ensures that rooms are "immaculate every day" and that common areas are pristine.

Staff are commended for being both friendly and accommodating, contributing to an overall pleasant experience. Despite some isolated incidents of dissatisfaction, such as minor wear and occasional cleaning oversights, the overwhelming sentiment leans towards positive impressions about the hotel's upkeep.

The combination of clean, spacious rooms along with pleasant, helpful staff makes The Park Hotel a reliable choice for travelers seeking comfort and value for money. Its consistent cleanliness, coupled with modern amenities, creates a fresh and welcoming atmosphere for guests.

Staff
The staff at The Park Hotel consistently receive high praise for their friendliness, helpfulness and professionalism. Reviews highlight that the staff are not only welcoming and amiable but also exceptionally attentive with many guests noting that they went above and beyond to ensure a pleasant stay. The check-in process is described as smooth and efficient, while the reception and bar staff are particularly commended for their inviting attitude. Numerous mentions of the staff being accommodating and responsive to guests' needs stand out. Despite a few criticisms regarding professionalism and occasional disorganization, the overwhelming sentiment is that the staff are a credit to the hotel. From the housekeeping team to the restaurant personnel, each member is acknowledged for their outstanding service, making guests feel well cared for and eager to return.

Wi-Fi
While 'The Park Hotel' aims to provide a comfortable stay, the WiFi service seems to be inconsistent. Several guests have noted that internet speeds can be slow, particularly in the bedrooms, making it difficult to accomplish tasks like joining Zoom meetings or streaming content. Although some visitors found the WiFi to be good, others described it as variable or non-existent, especially in certain parts of the hotel. Conversely, the public areas tend to offer a more reliable connection, which may serve as a workaround for those needing stable internet access during their stay.

Gym
The gym facilities at The Park Hotel receive mixed feedback from guests. The staff is noted for being friendly and supportive, enhancing the overall experience. While the gym itself is described as accessible and clean, its location in a separate building a few minutes away from the main hotel is mentioned as inconvenient by some visitors. Guests occasionally express disappointment with the gym facilities and wish for them to be more conveniently integrated with the main amenities. Despite this, the quality of the gym remains high, providing a luxury experience under the stairs.

Parking
The Park Hotel boasts exceptional parking facilities, ensuring a convenient and hassle-free experience for its guests. With ample parking space available right onsite, including special considerations for disabled guests, the hotel offers comprehensive parking options. The spacious car park provides good access in and out, allowing guests to park close to the front door. Free parking is included, adding to the convenience with many guests noting the large capacity and ease of parking. Despite a few mentions of limited space during peak times when fans use the hotel car park, overall, the reviews highlight the great, accessible and well-maintained parking amenities at The Park Hotel.

EV charging stations
The Park Hotel has made efforts to accommodate electric vehicle users, but several guests have highlighted issues with the EV charging stations. While there are plans to incorporate EV charging stations in the newer parts of the hotel, currently there are no on-site charging points. This has caused some inconvenience as guests report the need to seek nearby alternatives for charging their electric cars. Additionally, there is a lack of signage and information about EV charging facilities, which has contributed to the overall difficulty. Despite these challenges, the proximity of nearby charging options partially mitigates the problem for those in need.

Family
The Park Hotel appears to be an ideal destination for families, especially those with children. Praised for being family-friendly and safe, it offers excellent facilities and comfortable family rooms that cater well to the needs of parents and kids alike. Guests have highlighted the hotel's suitability for family holidays and events such as weddings with its good proximity to Rugby Park adding to its appeal.

The hotel also prioritizes the comfort and happiness of its younger guests with plenty of space for kids to play and run around. Some reviews did mention kids running unsupervised, but this generally did not detract from the overall positive family experience. The Park Hotel also stands out as a convenient choice due to its easy accessibility and solid reputation as a go-to family venue in the Kilmarnock area.

In summary, The Park Hotel is highly recommended for family stays, providing a perfect mix of comfort, safety and engaging activities for children, making it a favorite among guests traveling with kids.

Golf
Situated conveniently close to several golf courses, The Park Hotel offers an excellent base for golf enthusiasts. Guests have appreciated the good playing experience and the ease of access to nearby golf activities. The location benefits from good transport links, making it simple to travel to and from the courses. The hotel provides not only sports options but also good family amenities, such as family rooms and a satisfying breakfast. Positioned outside the hustle of town life, visitors can enjoy both tranquillity and scenic views during their stay.

Business
The Park Hotel receives high marks from business travelers for its professional and efficient staff, who are noted to be both accommodating and welcoming. Checking in is generally quick and seamless, contributing to a smooth start to any stay. The hotel’s location is a definitive advantage, situated conveniently in the middle of town with easy access to offices and business venues, making it a prime choice for conferences and corporate events. Guests also appreciate the quiet and safe environment, ideal for a restful stay after a busy day. The building itself is modern and well-lit, presenting a clean and professional atmosphere. Overall, The Park Hotel is highly recommended for both short business trips and longer stays in Kilmarnock.

Accessible
The Park Hotel presents a mixed experience when it comes to accessibility for guests with disabilities. On the positive side, the hotel features ample disabled parking and there are three accessible rooms designed specifically to accommodate wheelchair users. The attentive night porter and staff consistently go above and beyond to assist, embodying the ethos that nothing is too much trouble for them. Wheelchair users noted that there was plenty of space in the accessible rooms.

However, there are significant areas for improvement. Public spaces are not easily accessible and many guests had to navigate around a lot, facing challenges with heavy and narrow hallway fire doors. The outer front door can also be difficult to manage, especially with luggage. Some reviewers pointed out that the bedrooms' floors and the lack of walk-in showers in the bathrooms were not suitable for people with restricted mobility. Additionally, the patio becomes inaccessible during certain events and the overall layout of the hotel requires disabled guests to need assistance. Despite being functional on one side, the other parts of the hotel do not meet the accessibility needs fully.

Overall, while The Park Hotel offers some accessible features and commendable staff efforts, there are several limitations and areas that require significant improvements to ensure a more comfortable and less challenging stay for guests with disabilities.


No, The Park Hotel doesn't have any pool.

No, a spa isn't available at The Park Hotel.

No, The Park Hotel doesn't allow dogs.

Yes, parking facilities are available at The Park Hotel.

No, The Park Hotel doesn't have a gym.

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  • 8.3 Very Good

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